State Bank of India [SBI] Complaints & Reviews

Dear sir/madam

As per rbi guidelines all online users has to register their credit card/ debit card for online purchases. I use sbi atm cum debit card for most online purchases. The online website of sbi www.onlinesbi.com has a link for verified by visa link, which are meant for registering the atm cum debit card (As there is a different site for registering a credit card).

However this link which directs you to https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp which offers state bank of india 3d-secure services. This however requires you to register. However the registration page does not take you anywhere but show you a 404 error.

I have trying with ie8, firefox, chrome, opera ad other browsers, but the same error of page not found emerges. To top it all the contact email seems to be inactive and mail never give reply (Gm. [protected]@sbi.co.in and sbi.[protected]@sbi.co.in) these both no reply came since hours and days.

This is pure incompetence on the part of sbi in maintaining e-services through their portals. Mails to sbi there is no response or solution. Its useless to phone the toll free number given in the site as some always answers these calls from the call centers. Please register these complaints so that sbi can inform and give much better services to its customers.

If sbi officials are not giving a solution today, i will be forced to take this matter to the obdisman/ court legally for a compensation for the loss i have got due to the loss of my time.

Note : another great fun is that the banking ombudsman complaint lodge web link is also not working. I feel like am top of the world. Thank you rbi and sbi for this international service.

Thiruvananthapuram shri h n iyer
C/o reserve bank of india
Bakery junction
Thiruvananthapuram-695 033
Std code: 0471
Tel. No. 2332723/2323959
Fax no. 2321625
Email : [protected]@rbi.org.in

Click here to lodge complaint kerala, union territory of lakshadweep and union territory of puducherry (Only mahe region).

—

Thank & regards

Albert einstein mx
Marketing consultant (Offline & digital)
Mob : [protected]
Whats app : [protected]

On mon, jan 22, 2018 at 12:52 pm, albert einstein wrote:

Dear madam

My account no with sbi : [protected]

I was trying for a emergency purpose to register my debit card with you with visa. But since long time the link is showing 404 error.

I put a complaint on sbi customer care and didn't got any clear reply on why a international bank like sbi have 404 error in their such a secured site.
https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp

The customer care execute dont know when it will be solved. You can check the call recording and find the silly reply they gave me. After i talk serous they gave mail id of gm sbi.

Since 3 days am waiting for reply from sbi officals and still nothing is happening.

I need to solve this issue asap so that i dont loss my value time waiting for your solutions which is not taken care in a time bond.
Hope you understand the seriousness of this issue and get back to me at the earliest.

On 20 jan 2018 1:42 p. M., "albert einstein" wrote:

Dear sir
My account no with sbi : xxxxxxxxxxxxxxxx

I was trying for a emergency purpose to register my debit card with you with visa. But since long time the link is showing 404 error.

I put a complaint on sbi customer care and didn't got any clear reply on why a international bank like sbi have 404 error in their such a secured site.
https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp

The customer care execute dont know when it will be solved. You can check the call recording and find the silly reply they gave me. After i talk serous they gave your mail id.

I need to solve this issue asap so that i dont loss my value time waiting for your solutions which is not taken care in a time bond.
Hope you understand the seriousness of this issue and get back to me at the earliest.

—

Thank & regards

Albert einstein mx
Marketing consultant (Offline & digital)
Mob : [protected]
Whats app : [protected]

— forwarded message —
From:
Date: sat, jan 20, 2018 at 1:17 pm
Subject: customer complaint
To: [protected]@gmail.com

Mr. Albert einstein m x

Dear sir/madam,


We have registered your feedback/complaint under ticket no.[protected]. We value your feedback/complaint and take it as an enabler in improving the customer service in our bank.

For proper tracking of your feedback / complaint we request you to opt for any of the following:-

Please quote the ticket number while making any enquiry with us regarding resolution of your complaint.

. Calling on tollfree no.[protected]/[protected]Accessible from within india)

.in case of atm related complaint, you may also sms ticket no. To 567676 (E. G. Atm at[protected] to 567676)

.in cases of complaints other than atm you may enquire through link given in customer care of our website www.sbi.co.in( navigation is customer care-complaints/feedback/appreciation-click here to track your complaint) or from inb (Customer care link), if the facility is used by you.

. We endeavour to resolve the complaint within 7 working days, well within the maximum limit of 30 days permitted by rbi.

. We assure you of our best services.

Thanks and regards,

Team sbi (Cms)

— disclaimer — the information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of state bank group. —

I went to the indrapuri branch of sbi bank this morning to deposit a cheque in my father's account. The cheque deposit machine was not accepting my cheque so i asked for help from a sbi employee miss/mrs. Nidhi singh. I told her the problem but instead of helping me she discourteously replied that i should have brought a cheque that is not folded. With due respect i told her that when i received the cheque it was already folded. Then she sent a man with me to help me insert my cheque in the machine. But the machine rejected the cheque again.
The man went to miss/mrs. Nidhi singh to bring the keys of the machine. At that time, miss/mrs. Nidhi very arrogantly and insolently said "kahaan se aa jaate hain aise dehaati log!". It was a dishonourable, ill-mannered, unprofessional behaviour. I felt humiliated. No person, educated or uneducated, has a right to degrade other people for no reason. It is not tolerable at all. A strong action should be taken against that employee.
The bank details are:
Branch: indrapuri ranchi
Address: ratu rd., ranchi, jharkhand, pin - 834005
Ranchi (Ranchi)
Jharkhand
Ifsc code: sbin0007507

I have done the transaction for fee Payment from SBI Net banking through Billdesk for TSTRANSCO exam fee.
Account No. :- [protected]
Transaction Ref. No. :- IGACTNGCD2
Date:[protected] Time:- 12:05 PM
After Completion of my transaction merchant.onlinesbi.com site has shown Time Expired message on screen and stopped responding . Amount of Rs.220 deducted but transanction has not succeded in my TSTRANSCO Exam Application.

Sir my account no is [protected] and unable to withdraw amount .Even bank manager SBI 03261 SBI jourian say I can not do any thing.sir I am helpless solider pl help me. As I am withdrawing 30000 but it shows do not available
Sir I have 31000 in my account but unable to withdraw due not known reason says by bank
Sir I put my hard earned money to bank account so that I can get the cash at any time.
Due to this I have loss of 3 lakh rupees.
Who bear the loss SBI or branch manager
Why I bear the loss
Sir pl resolve my issue earlier
Thanks

Ear sir/madam,

This is with reference to your credit card bill as on 19.01.2018. I wish to share that you are again exceed charged late fee rs-500 + tax = rs. 551/- which is totally financial violence. However the matter is in under proceedings for reversal previously bill dispute amount. All the disputes transactions detail already shred to you and consumer help line desk. Hereby i would like informed you that please reverse the said amount and remain the following amount. So that i will be able to pay of your balance amount if any dues. Otherwise i have no any option to go to the consumer legal desk. I hope the you will do the need full and close the my petition.
If you need any clarifications in this regard you can contact me.

With regards
Suresh jha
[protected]

On jan 16, 2018 4:55 pm, "gcw delhi" wrote:
Dear sir/ madam

I am not get any positive respond from your side please see the below mail for your reference.

Please be inform you that when my card closed since 6 months before thereafter why charging as a card annual fee and late payment fee. Which is totally financial violence, kindly reverse the below amount as you charged exceed late fee and card annual fee and its taxes. Details as given below. Then i will able to payment of balance dues otherwise i have no any option to go the consumer court.
Date particulars exceed debited
4-11-15 fp fee on rs 21500.00 (Excl tax 62.35) 430.00
19-12-15 bt processing fee (Excl tax 28.86) 199.00
19-01-16 deferred fin charges (Excl tax 14.38) 99.15
19-01-16 finance charges (Excl tax 10.65) 73.42
18-04-16 bt processing fee (Excl tax 185.37) 1, 278.40
19-04-16 total gst debit for current stmt 210.99
19-05-16 total gst debit for current stmt 22.55
19-06-16 finance charges (Excl tax 9.72) 64.81 64.81
19-07-16 service tax including cesses dr 235.41 235.41
19-07-16 finance charges (Excl tax 218.55) 1, 456.98
19-09-16 fp fee on rs 20000.00 (Excl tax 60.00) 400.00
11-01-17 fee - late payment (Excl tax 75.00) 500.00
14-03-17 fee - late payment (Excl tax 75.00) 500.00
19-03-17 finance charges (Excl tax 21.93) 146.19
19-07-17 total central tax db for curr st 19.71
19-07-17 total central tax db for curr st 19.71
19-08-17 fin charge on retail 155.1 155.10
11-09-17 fee late payment (Excl tax 90) 500 500.00
19-09-17 total central tax db for curr st 60.16
12-10-17 fee-late payment 500 500.00
19-10-17 annual fee charged 499 499.00
19-10-17 finance charge on retail (Excl tax 30.153.37
19-10-17 total central tax db for curr st 41.55
19-10-17 total central tax db for curr st 41.55
11-11-17 fee-late payment 500 500.00
19-11-17 fin charge on retail 181.21 181.21
19-11-17 total central tax db for curr st 61.31
19-11-17 total central tax db for curr st 61.31
12-12-17 fee-late payment 500 500.00
19-12-17 fin charge on retail (Excl tax 90.00) 197.46
19-12-17 total central tax db for curr st 62.77
19-12-17 total central tax db for curr st 62.77
Total 9, 233.88
If you need any clarification in this regards can contact me.

With regards
Suresh jha
[protected]

Dear sir,

I closed my stdr a/c [protected] at sbi raja-ka-darwaja branch code 002598 on 19/01/2018. Bank has illegally deducted a huge amount of rs 29363.00 as tds on the date of closure and parked the amount in bgl a/c[protected] locally for credit to the government a/c. This amount itself is more than 50% excluding the tds deducted each year in normal course. Moreover interest paid below the applicable rate for sbi pensioner which is 1.5% above public rate. I request to reverse the amount along with applicable interest before the end of month to avoid blockage for a long period in the hand of government department as well as lose of interest for the period of delayed period. It will be a great help for a pensioner if it will be credited in my pension a/c at the earliest and before transferred to income tax account in accordance to bank rule.

With regards.

Samit kumar sinha
Sbi pensioner.
Varanasi (U. P).

Sir
i link my Adhar no with my bank account no [protected] but Adhar linking status not updated on npci server that's why i am no reciveing any adhar based benefits i meet my bank they said your bank account has been link to Adhar no. then i talk to npci costumer care on email they said Adhar link /seeding done by bank end only
my adhar linking recipt and passbook and adhar linking status on internet banking atteched with this mail please solve my issue as soon as possible as soon as possible
thanks

Hi,

Date of incident:[protected]
Emailid: divyachoty. [protected]@gmail.com

Yesterday when trying to make a cash deposit at sbi e-corner avadi, chennai, i got a slip stating that one of my rs.100 note has been retained for verification which did not reflect in the my account balance.

Kindly help as i'm unaware my that rs.100 was retained and why it did not reflect in my account balance. I request you to provide me a detailed explanation of why rs.100 was retained and what was the verification for?

Thanks,
Divya ramesh

Sbi bank customer care number. [protected]... I have received call from [protected] and this guy offered credit card first.
This guy took all the details and then he said you will receive a confirmation call.
A girl called for confirmation. She sounds not relevant. After going through process i smell fraud. So i said no.

Then this girl started abusing. I have made police complaint immediately. And called my uncle who is in police department. They were not able to make damage to me. But for others and to teach lesson them. I made complaint...

Dear sir,
I've mentioned my gender as female but due to system fault the gender has been mentioned as others. Please change it. My registration number is [protected]. Please make the needed changes. Will you accept that the correction after the selection process? Will it affect my selection process? Please reply as soon as possible sir. I made the payment.

I have taken an SBI StyleUp Credit Card and paid the first bill on 11 Dec 2017. However, still waiting for the promised "FBB Welcome Gift Voucher worth 500 Rs". Now i am even concerned about the other promises which was made by SBI including anniversary gift of 2000 bonus reward point (worth Rs 500) every year on paying renewal charges (which ideally make card free for lifetime).

As per the SBI representative, when the customer pays the first bill of the credit card, they are supposed to get a welcome gift voucher of FBB worth Rs. 500 which SBI did not provided.

Its really disappointing to see for such small things, customer need to contact the customer care N number of times which they shouldn't ideally need to do and required lot of followup with SBI who is always in NOT RESPONDING state.

This issue is still not resolved. Request you to escalate the case to higher management of SBI to look into these matter closely to resolve existing issues and avoid inconvenience to future customers.

Best Regards,
Prince Rambade
+91-[protected]

I have received call from [protected] and this guy offered credit card first.
This guy took all the details and then he said you will receive a confirmation call.
A girl called for confirmation. She sounds not relevant. After going through process i smell fraud. So i said no.

Then this girl started abusing. I have made police complaint immediately. And called my uncle who is in police department. They were not able to make damage to me. But for others and to teach lesson them. I made complaint.

A refund of 699 rupees was successfully processed on 08 jan 2018 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer services many times but none of them resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number -691444
My account no is [protected]

I got sms to pay gift parcel from uk amount 35000 +96000 for parcel and pounds sent in the parcel to so account
They tell themself custom office people
State bank of india
A/c name anish kumar
A/c no [protected]
Pan card baupt5869c
Its code sbin0018597
Branch delhi

This is second time i got from sbi account holder i don't understand why all scammers are sbi account holders only

I not got my amzon refund of 2095/- in my sbi bank account which was successfully initiating by the amazon on 04/01/2018. I called many times on sbi customer support but no response. I confirmed many times by amazon customer support they told me that your refund had already proceed. They also gave me a transaction reference number. I request you to please proceed my transaction which is hanged betwen somewhere.
Reference number[protected]
My account number - [protected]
Account holder name - deepak goyal
Branch code - 14460
Branch - mohan garden, c-1/28
Bank name - state bank of india
Refund amount - 2095/-
Atm number - [protected]

Dear sir,
One of our customers has got a fraudulent call from a person who said that he is an sbi official. He asked her card number, date of expiry, pin and cvv of the card ending with 7410 number on 21/07/2017 and on 22/07/2017 and made 4 transactions of rs 20000/-, rs 20000/- and rs 10000/-, rs 10000/- respectively. Kindly trace out that transaction and refund the amount to our customer.

Regards
Chief manager
State bank of india-01902

From, date:05/01/2018
Atul b tambe
Kankavli shivaji nagar.
Sindhudurga, maharastra.

Sub:sbi creditcard and debit card fraudelent trasaction

Respected sir,
I have sbi credit card no ([protected]) on 5/12/2017 i had call from no.[protected]. And asked me my credit card and debit card. I asked her why you want? She replied me that your credit card is not working. To card working we want information. That time i was busy also and on duty, therefore i had given the card information to her but within second transaction of rs 9999 from my credit card and 5999 rs from my sbi debit card made ([protected]). Imediatly i contact sbi bank kankavli, maharastra. (416602) and block my both card and compaliant to local police (Kankavli). But no action taken from sbi credit card and sbi bank. I send hard copy of disputted form to sbi card. Now on 5/01/2018. They send me letter about payment of outstanding 0f 9999 rs. Also informed me that there was no fraudelent trasaction from my account. I am amazed that still ([protected]) is active. I am not actually made such transaction. As a common person, i am not easily aware banking language ex.. (Otp/vcc) now sbi card want me to pay 9999, if i was not actually did any transaction, how can i pay the amount 9999 rs. (Fraud trasaction was made in favour of mobile wallate, jaipur) i had no connection with mobile wallate jaipur, and debit card trasaction with ola cab. These trasaction was made from [protected], its a fraud number. I searched that there were many cases like this. (Sbi card/bank) and no action is taken by sbi card, sbi bank. And police station. Please guide me, i am look forward to your replay and resolution of my problem,

Thanks and regards

Atul b tambe

(M) [protected]

Thanks and regards

Atul

Sir myself s nabeel from mayyanad village, kollam district, kerala state. I linked my aadhar to bank account.in bank records aadhar status is linked from 3/10/2017. But i cannot link my aadhar to aadhar subsidy in bank account. And in npci it shows aadhar bank linking status inactive. Kindly resolve my problem. Due to this my pg scholarship is with held. So that i couldn't pay my second semester fees.
My aadhar number is[protected]

Sir, there is no display boards for giving any type banking process. Here people wander desk to desk to there banking works. Today i entered in this branch for a demand draft but how sorry! I could not get it till 4 o'clock. Take effective action. The responsible officer could not resolve my problem. Another problem is regarding printing machine that was no use because the needed bar code couldn't be issued by concerning authority. Unfortunately i spent my 3 and half hours for merely 10 minutes work. I felt so nervous in banking with you.

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud.

I also called sbi customer care but they said that first i need to take phone banking then they can help us. What kind of service, sbi is providing to their customer.

We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing. So kindly look in this matter on asap basis.

Waiting for precious feed back or reply.

Thanks and regards.
Praveen kumar pandey.
[protected]@gmail.com