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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 620

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R
rdey027
from Bengaluru, Karnataka
Dec 26, 2017
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Seriously this is one of the pathetic app, i have seen till date. Lost my 1500 rupees as my registered number got discontinued. They don't have a process to send the otp in email address which they took during registration neither they can refund the money to my bank even after providing all details to the customer care. Its been more than year but still didn't receive resolution from their side. Would recommend against it to all the fellow customers. They would rip you off.
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    J
    Jaipal Jangu
    from Bhilwara, Rajasthan
    Dec 26, 2017
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    Address: Bikaner, Rajasthan, 334808

    Sir, i want to complaint against bank staff. Branch ifsc - sbin0031408. When i asked the bank staff to give details about the kcc interest rate then they didn't have the time and behaved too rudely i am too much distressed due to their behaviour and they also not provide the details about crop insurance scheme and said you can do anything which you want. I am a farmer not able to do anything please help me.
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      R
      rk@2613
      from Bengaluru, Karnataka
      Dec 26, 2017
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      Address: Lucknow, Uttar Pradesh, 226021
      Website: [email protected]

      I have opend a ppf account no 169 in state bank of india at town hall btanch shajhanpur (Up) in the year 1991but due to my transfer i could not continue this account. I have requested vide registered letter no 150 dt 17.06.2012 kindly return the maturity ammount but the bank neither reply nor return the money. Therefore you are requested to help me to return my money
      Rakesh kumar jain
      C-1/483 sector-g
      Jankipuram
      Lucknow-226021
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        A
        Ajit Sarkar
        from Kolkata, West Bengal
        Dec 26, 2017
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        Address: Kokrajhar, Assam, 783101

        Dear sir,
        I am a govt employee having my salary savings a/c no. [protected] in the sbi, goalpara branch (Branch code 00082) with multi-city cheque facility. My daughter is studying out of state and i usually used to pay the fees of institution and the dues of her hostel through cheque. Accordingly i had deposited a cheque of rs. 80000.00 on 22.12.2017 at kokrajhar branch of sbi (Branch code 00119) to credit to the account of the istitustion bearing a/c no [protected] ifsc code no sbin 0004324, where my daughter is studying. But unfortunately the bank employee at kokrajhar branch mr. Dulal brahma has vehemently denied to receipt my cheque even after repeated request and informing him that the cheque is a multy-city cheque. I had to face great inconveniences for illegitimate act of mr. Dulal brahma. It is an act of harassment to the customers as core banking is in force to the banks and it is his common attitude towards the customers. It is also be noted the branch usually do not send any message of transactions to the customers though the required charges for messaging is being imposed to its customers.
        I therefore requested to take appropriate action for the illegitimate act of the branch for the greater interest of the customer services.
        Thanking you.
        Sincerely yours
        A. K. Sarkar, a/c no. [protected] br. Code. 00082
        M. No [protected]
        Email id: [protected]@yahoo.in
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          Satarupa GuhaThakurta
          from Hyderabad, Telangana
          Dec 25, 2017
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          Address: Kolkata, West Bengal, 700046

          I deposited an amount of rs. 32600/- on 25/12/2017 at 21:18:54 in a sbi cash deposit machine (Sbi branch name is sashi bhusan dey street, kolkata, atm id: s5ne[protected]. There were nine 500 rupees notes, fourteen 2000 rupees notes and one 100 rupees note. But as i inserted the notes into the machine, it showed "invalid transaction". And a slip came out showing the notes denomination (Photo attached). Now i have to clear a cheque on 26/12/2018 depending on this amount. Please help, otherwise the cheque will be dishonoured without my fault.
          +3 photos
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            S
            shagil1
            from Dhanbad, Jharkhand
            Dec 25, 2017
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            Address: Lucknow, Uttar Pradesh

            I, md shagil nizami had submitted rupees 20, 000 as counseling fee in upsee counseling.
            I had back off from the counseling after 1st round and according to upsee they will refund rupees after deducing per round 2, 000.
            According to which they should refund 18, 000 back.
            Upsee had given all the work to sbi aktu lucknow to refund.
            They are taking a very long time to refund, it had been half year till the process started.
            Everything atarted from 24 june 2017.
            +1 photos
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              Y
              Yash bittu rathore
              from Jabalpur, Madhya Pradesh
              Dec 25, 2017
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              To,
              The chief branch manager
              State bank of india
              Main branch

              Dear sir

              A refund of 9200/- rupees was successfully processed on 13 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund and refund reference number is 534055

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                G
                gsanjay553
                from Surat, Gujarat
                Dec 25, 2017
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                Website: Banking

                Sir,
                Today 25th dec. At 3:50pm i was trying to withdraw money from sbi bank atm at mukundwadi, aurangabad, maharashtra. I tried 3 times 2000, 2000and 1000rs to withdraw. But all 3 times i didnot receive money and surprisingly balance deducted from account. Why this type of problem happening??. Its quite embarrassing for us. I am not the only person, before me also 1 person is complaining same problem. Sbi bank should repair and correct its electronic atm machines. So this type of problem will not happen in future. Its really quite disturbing for a customer.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  Dharmenda singh
                  from Basi, Rajasthan
                  Dec 25, 2017
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                  Address: Jhunjhunu, Rajasthan

                  Sr i paramveer singh went to bhagat singh circle sbi atm pilani, dist jhunjhunu rajasthan on 25 dec 2017 at 1405 hrs to draw 3000 rupees. I entred the amount and suddenly the money did not come. Simaltinously the machine also switched off. Whn i cheaked the balance after 15 mins from another atm the balance was reduced.
                  I request you to debit the same amt to my account.
                  My account no is [protected] and card no is [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Amitadvpkw
                    from Noida, Uttar Pradesh
                    Dec 25, 2017
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                    Address: Panchsheel Nagar, Uttar Pradesh, 245304

                    Sir,
                    I m living in pilkhuwa. Branch code is 01481. Your branch atm not opened daily. So please wave all atm charges from all customers. I[censored] are not satisfy my complaint. Against my complaint check your cctv recording. All in holiday your atm always closed. Today your atm now closed. If you are provided us your good services.
                    My mobile no [protected]
                    Name amit kumar mittal
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      markuhd
                      from Mumbai, Maharashtra
                      Dec 25, 2017
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                      Address: Palakkad, Kerala, 678683

                      Dear sir.
                      Good day.

                      This mail is to bring to your kind notice about the worst service in the sbt bank p. B. No:1, ist floor, cvm complex building, vadakkencherry p. O, palakkad, kerala, pin-678683.
                      Hope the below quotes from mahatma gandhi is the policy which sbi follows.

                      “a customer is the most important visitor on our premises.
                      He is not dependent on us.
                      We are dependent on him.
                      He is not an interruption of our work.
                      He is the purpose of it. He is not an outsider of our business.
                      He is part of it. We are not doing him a favour by serving him.
                      He is doing us a favour by giving us the opportunity to do so.”

                      My mother visited the bank for the pre-approval loan hoping that the loan will her meet the urgent expenses.
                      She is not educated enough to fill the necessary details in the application form.
                      She approached the bank (Loan department) hoping that the bank people will help her, but the bank person in loan department did not even consider to help her.
                      Instead he has avoided her stating he has work.
                      Is this the way a most trusted bank in india works.
                      I dont want to disclose the name of my mom, since i am not sure if this mail will be escalated to the concerned person who is been guilty off.
                      Most of the customers who visit the bank are not ias or educated people.
                      This has been a real shame on the bank.
                      If your bank needs only educated people to visit the bank, then please change the quotes as "strictly educated persons only.
                      Even a lady who is office assistant shows her attitude to the people who needs help.
                      May the employee can walk stating they are working in bank and it does not mean that they are god.
                      I am writing this mail with immense depression. If any of my words hurts, i dont want to apologize, since i writing the truth
                      This mail would be an impact to my mom's loan approval, i dont care about that.
                      Consider customer as a human if not considering as the people who has their name in your food

                      If you think the mail is genuine, do reply me with a minimum humanity

                      Thank you.
                      Regrads,
                      Rahul. V (Son of an uneducated mom)
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        H
                        hgnag
                        from Chennai, Tamil Nadu
                        Dec 24, 2017
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                        Resolved

                        Address: Mysore, Karnataka, 570023

                        Dear sir

                        With reference to above subjected i got sms today night at 7.57 pm that

                        "transaction o[censored]sd10.99 made on sbi credit card xx3078 without effecting add'nl factor of authentication mandated by rbi, at amazonprime membership on 24 dec 17"

                        Amount of rs. 704 is deducted from my credit card without my knowledge. I don't know how it is deducted and also in us currency.in that time i am in mysore, karnataka. I don't get any otp for deducting any amount.

                        After some time i called customer care, but customer care is available only between 8 a to 8 pm. So please return my money back. Its purely fraud and also it is cyber crime. My card get hacked by some one else, so please give security also.

                        I attached the the unbilled transaction image for your reference.
                        +1 photos
                        Feb 9, 2018
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 28, 2017
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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                          Shubhampatidar
                          from Bilaspur, Chhattisgarh
                          Dec 24, 2017
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                          Address: Neemuch, Madhya Pradesh, 458441
                          Website: Sbi.co.in

                          I am shubham patidar, writing the complain because on monday, 18th december 2017, my account debited with rupees ₹1050, i need my money back.

                          On monday, 18th december 2017, while adding ₹1050 in paytm wallet transaction got failed but ₹1050 debited from my bank account.

                          I did a complain regarding this issue on monday, 18th december 2017 but sbi bank customer care told me that it will take 45 days to resolve.
                          Complain number:- [protected]

                          When i visited sbi bank branch regarding this issue they said "we don't know anything and we haven't told you to do add ₹1050 in paytm". I am very disappointed hearing that in this way our country will not become digital india (Cashless society). Ifsc code of that branch - sbin0010215.

                          Now what should i do?
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          They have given a complain number [protected]
                          and told your issue will be resolved in 45 days.
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                            J
                            Juliano
                            from Mumbai, Maharashtra
                            Dec 24, 2017
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                            Address: Mumbai City, Maharashtra, 400028

                            Respected sir / madam,
                            Depositing rs 5000/- in my sbi account through the cash depositing machine in sbi portuguese church branch in dadar mumbai. Machine accepted rs 5000/- then respond code 072 came in form of transaction slip. Above money has to be credited in my sbi account cause there an ecs would be processed on 25/12/17. Atm machine received the cash but failed to deposit in my sbi account, kindly request to expedite the credit process in my account, hope you'll do the needful. Regards, juliano
                            I tried to call the number as given in transaction slip is not being answered...
                            Tried logging the complain on sbi site, it's not accepting my card number.. I fail to understand why are there so many lags to attend a specific problem... Please help me cause the money is taken by the machine and i'm trying for the past 1 hour plus plus just to get myself heard by you'll sir / madam.
                            Account number : [protected]
                            Debit card number :[protected]
                            My telephone number :[protected]
                            +1 photos
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                              M
                              mayank4020
                              from Ahmedabad, Gujarat
                              Dec 23, 2017
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                              Your complaint has been registered, ticket no.-[protected]. Pls quote the same for future enquiries.-team sbi (Cms)

                              I deposited 3000 to my friend account and by mistake i put the wrong account number and wrong ifsc code and the money not received to my friend account and i use the bhim pay for transaction and customer ref no is[protected]
                              So i request to make refund of my amount
                              Thanks
                              +1 photos
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                                D
                                Deepakmaahi
                                from Ranchi, Jharkhand
                                Dec 23, 2017
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                                Address: Bageshwar, Uttarakhand, 263642

                                Bank 10 baje khulta hai or karmarchari kaam nahi karte hai 11:00 baje tak hone wala kaam ko karte karte 3baja dete hai bank ke andar roj ke roj hazroo ki sankhya mai line laga ke khade rahte hai or to or atm mai v paiso ke liye ghanto tak line lagani padti hai pata nahi kab sudharegega ye sarkari tantra un logo ko to baithe baithe salary mil ja rahi hai. Par bahar mai 80-85 saal painsor vidhwa mahilye line laga kar khade hi unka dard nahi dikhta hai kya
                                Kripya kar ke aap log hi kutch karne ka kast kare. Or kutch kade kanoon or niyam lagoo jald se jald lagoo kare
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                                  Kanupriya Manmohit Goyal
                                  from Basi, Punjab
                                  Dec 23, 2017
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                                  Address: Gandhinagar, Gujarat, 151505

                                  I am kanupriya aggarwal having account in sbop mansa branch now sbi mansa with account number [protected]. Today i want to withdraw some cash from atm. I got amount rs 10000 and 4000. But the amount of rs 5000 with transaction id 9079 was failed as no money came out from atm but the amount was deducted from my a/c. Kindly reverse the amount

                                  Regards
                                  Kanupriya
                                  [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Debangshu Gupta
                                    from Kolkata, West Bengal
                                    Dec 23, 2017
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                                    Respected sir,
                                    A nationalised bank issued credit card in favour of me and offered me a draft less than rs 40000 in a lower interest which to be paid in low interest earlier. They omitted their commitment and generated falls statement months after months. Though i spent a large portion of my income to repay the emi's regularly (Except two or three months). But statement amount going high. It became nearly rs320000 (I still not know what %they taken) in more than one year after payments regular basics. The said bank gave me and my family a great trouble regular basis even my 75 yrs mother got no relief from them. I became defaulter in others loan as i had to pay share portion of my income to the said bank. I knock the door bank ombudsman earlier and got no any clear judgement at that time. But i think as a result the said bank sent me only... Only 'no dues statement' without explaining any transaction. By without paying any amount by me. I was younger then and thought matter was closed. But present in case of any loan my cibil score stand like a barrier. Cibil developed history against borrower by receiving input from lender. I want to know who makes history of the said types of banker who behaved so as the customer's became ruined.
                                    Sir, may i appeal again against the same bank for doing worse with me.
                                    It was watched by me that cibil takes care of lenders and made easy for loans disbursment or approvals but it should not be expected from cibil as a civilian. I accept the process of keeping history of borrower as it performed by the borrower. My question is that, have cibil maintained any tools to judge that special bank or financial institution who performed unjustification with a customer. Suppose i am the borrower and x is the bank. I took loan and the said bank got business. If any discrimency occured by me against my loan, cibil kept record which supplied by the bank and generate a history of borrower which effects his financial aspect throughout life. Wheras that bank who doing wrong with the borrower and great mistake done carefully, and not rectified before any forum or law decisions.

                                    May cibil keep any record for that bank?. May cibil take any feedback from borrower?
                                    If not, how it possible to makeing a history or judgement which is very valuable only for borrowers not the bankers.
                                    My suggestion:
                                    A colume to be introduced in the loan form as declaration that will you suffered by bank at any instance. It also be clearly to be written in cibil website. Bank always try to escape the fault they have done. What is the process to know the banker's past history. Cibil will judge the incident. If the incident goes against banker, a posstive marking to be added to the borrower. I am not so educated like other financial expart but it needed to generate actul history of borrower otherwise it acted oneeyed judgement.
                                    Thank you sir.

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                                      Manish kumar Rankawat
                                      from Churu, Rajasthan
                                      Dec 23, 2017
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                                      Address: Jodhpur, Rajasthan, 342001

                                      I was trying to recharged my mobile on 11.11.17 and transaction was failed. The amount was deduct from my acct in this regard i have already lodge three times complaint online/telepathically and by mail my last grivance id token no is [protected]. My all grievance reply is "customer acct has already been credited on 15.11.17" however no such amount revert back in my acct till date. May i request you to kindly do need full action on my complaint.in this regard i have already fwd an complaint to my bank manager in written but he is also unable to trace amount. My bank branch is sbi army area branch jodhpur (3409).
                                      If you need any other detail you may contact me on my mobile no [protected]
                                      Thanks and regards
                                      Manish rankawat
                                      Jodhpur
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        I
                                        income tax refund
                                        from Gwalior, Madhya Pradesh
                                        Dec 23, 2017
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                                        Address: Bhind, Madhya Pradesh, 477001

                                        It is submitted that SBI Branch has deducted a sum of Rs. 63354/- income tax from my arrear of Rs. 316306 of revised pension remitted by GOI BSF to my account in SBI Branch Bhind MP for a period of 01/01/2006 to jan 2016 according to GOI mIN OF Fin OM dated 6 April 2016. But bank on several efforts and repeated request has not issued me form 16 or 26 as so as to enable me to file IT Return with IT Deptt Gwalior for refund . This arrear of my pension is pertaining to a period of 10 years but bank has treated it as one year income and deducted income tax . I am approaching SBI Branch Bhind since Nov 2016 but they have said that there is difficulty to generate form 16/26as at their Gwalior CA Office. At every visit bank officials assured to issue form 16/26as but so far I am not in receipt of same . The time limit for refund of income tax is 1 year for non tax payer, so this period is going to be expired and bank is not taking step to do so as yet. You are request to kindly instruct this branch to take prompt action and income tax department Gwalior may be asked to extend period of refund . Thanking you sir, Yours faithfully . UMASHANKAR SHARMA, EX BSF, PAN NO GHVPS 2107E, VILLAGE AND POST OFFICE MEHDA, TEHSIL RAUN DISTT BHIND MP PIN 477335 MOBILE [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Dec 23, 2017
                                        Updated by income tax refund
                                        update
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