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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
Subir ghose
from Arambagh, West Bengal
Dec 23, 2017
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Resolved

Address: Burdwan, West Bengal

Sbi credit card frauds complaints,
Myself subir ghosr holding sbi credit card ([protected]) received telephone on. 24th nov. 2017on my mobile no. [protected] on behalf of sbi offering sbi discount card along with some gifts.
The person who was fraudulent on phone introduced as a sbi to seema chauhan (Mob. No. [protected]) and told that all customer of sbi are offering the facility.
Therefore, your details are being verified.
After this the person with the fraud himself mentioned about my name, address, card no. And date of birth and asked whether this is true or not and say yes or no.
I said yes and then he asked my cvv no. For issuing a new card and phone keeping a message of deduction of rs. 5000 from my card.
Therefore, please check this serious case and return my amount which is deducted by the fraud. I have already asked sbi credit card reference no.[protected] to stop access to sbi credit card so that further transactions can be stopped. Also, kindly issue one new credit card.
Regards
Subir ghose
([protected])
Feb 2, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2017
State Bank of India [SBI] Customer Care's response
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 8263 in your mail to enable us to address your concern on priority.
I am a government employee and I received a call one day regarding to pay the outstanding due amount ASAP or a huge amount will be deducted, somehow the person knew my card number and CVV and asked to provide the OTP and claimed being assistant manager of SBI and gave my house address to win confidence. I refused to give OTP and blocked the card(this was the first time I had a SBI credit cardand I thought that blocking it will resolve the problem). One month later on same day i.e. 27th December 2018, 42000/ rs got deducted from my account and when I checked I got to know that it was deducted to pay the amount of credit card. I checked credit card statement, 42000 were spent on just dial.com at Mumbai on 27.Nov.2018.
I have complained about the issue and submitted transaction dispute form to [protected]@sbicard.com but I am not sure what to do next as it is a huge amount and means a lot to me when I am trying to collect money to pay my daughters college fee.
Please help me.
HI,
I got sbi credit card Jan 2019, i used it for purely government transaction like tenders and devotional website. One day 19/03/2019 i am getting continuous messages that decuted of 36.99 SAR and its doubled after 4 sms 73.98 SAR, unable to send the sms, customer care not reaching, app got freezed, finally after 2 mins app opened and i denied one transcation of 73.98 and blocked the card, i got a messages like we seen in one tamil movie. after one hour my call connected to customer care and i got confirmed that my card is blocked. and informed about the 5 transcations, they provided the one email [protected]@sbicard.com and they confirmed that amount will not be settled. today i saw that transactions are settled, no reply from sbi, i try to send the email from sbicard.com and getting message ( sorry your interaction couldnot be submitted due to some technical issues. please try again some time ) . sms not going from any service provider, unable to send email from the sbi card website, no reply from [protected]@sbi.com.

One thing now i understood dont belive the indian banks. They are unfit to maintain security. India public sector banks never support the people who are prompt. They only support the defaulters who ran away from country.

i am using another international bank credit card from last 12 years and never faced such a fraudalent issues. i never revealed to anyone about the credit card details and cvv, i never saved the card details anywhere. i heard that sbi server has been hacked and data was stolen, now i confirm that is correct. if that is true sbi must change the all credit card holders cards ( i mean reissue the cards ) else many people under the risk who has sbi credit card.
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    Dr dnyaneshwar
    from Porbandar, Gujarat
    Dec 23, 2017
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    Address: Beed, Maharashtra

    Hello sir, i'm a doctor at district civil hospital, beed.
    I had applied for checkbook and accordingly bank people called me to have it. Recently i went to bank so many times but couldn't get my checkbook due to many reasons, some of them i'm quoting just to let u know...
    1. Show ur passbook....
    2. Paasbook provided but now person who is supposed to be in charge of giving checkbook is not available. He is either wandering from one cabin to another or is in important meeting... So i'm either waiting in a que for hours together or asked to come later on.
    3. The staff doesn't know how to behave wid customers at all. They just don't want to help us
    4. I told them plz take all these documents and tel me whenever it's ready and then i will come then they say ki they don't have time to keep my documents and all.
    5. Yesterday i went again to bank but there was no "shipai". So assist branch manager made me stand in a queue for so much time only saying he can't give checkbook and instead i go home and come on some another day.
    Such a shameful thing.
    Plz help or tell me to get this matter closed
    Thank u
    Dr dnyaneshwar rohe,
    Sbi krushi vikas shakha, beed, maharashtra.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Linda Zetzsche
      Dec 23, 2017
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      Address: Kolkata, West Bengal

      My account is from the bank of america where you client scammed me out of $3000 in october of 2017. I believed the story he gave me about my computer needing drives and it would cost that much to fix it. I am 76 in january of 2018 and don't understand computers. I only use it to do my banking and some email. He sent it to someone named dhaundlyal, account number[protected], gave me a fictitious address and phone number. That may have been his real name, i don't really know. He even gave me a fictitious address in orlando, florida, usa. I would appreciate my money returned to me. That was $3000 american dollars in a cashier's check. I would like to get a cashiers check back, made out to linda zetzsche for that amount. My address is 8348 highpoint blvd, brooksville, florida, usa. I really need the money as they kept hacking my bank account for almost $10, 000. He was one of many in his group. He needs to go to jail.
      I thank you in advance for you help.
      Linda zetzsche
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        mahesh chary
        from Vijayawada, Andhra Pradesh
        Dec 23, 2017
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        Address: Hyderabad, Andhra Pradesh, 500054
        Website: Immediately block intermedi investment . Please refound my amount.

        My dear sir this is mahesh i am from hyderabad automatically daily detect 295rs in my sbi saving account number [protected]. Immediately block it intermedi investment.. I am not aply this all any one..in sbi.. How to detect in my account without my permission..
        This is big fraud... Please take care of the all problems...
        Please refound my amount.
        Thanking you..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          D
          dipesh1995
          from Visnagar, Gujarat
          Dec 22, 2017
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          balance deducted from my account

          Address: Kutch, Gujarat, 370427

          [protected]dom surcharge/tips/rate diff dtd. This type of transaction will cut my balance from account i request to sbi that please do not deduct this type of amount from our account so many charge we alrady pay. If you do this type of deduction how our india made caseless how people can go through caseless. So i requested to sbi do not deduct this charge from our account...
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          Sahil Shrestra
          from Kollam, Kerala
          Dec 22, 2017
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          Address: Darjeeling, West Bengal, 734101

          Early in the morning like around 10:30 am i transfer around rs 5000 in my account with the help of my account branch sbi money transfer machine...
          Once i chek it was showing that balance but after and hour again i chek but 4900 it has been deduct from my account idk what the problem is going on sho please is anyone here help me out from this situation...
          Am a small employ of restruant working in blanglore is this 5000 is more for me...
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            NNizam AAhmed
            from Bihpuriagaon, Assam
            Dec 22, 2017
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            Address: 784115

            I have net banking facility since last 3 years. I forgot my profile password in 2015. And from i almost visited 15 imes to my bank branch for fixing this up. But i forgot that this is sbi, even for a tiny thing you have to visit the bank for thousand times. I just wanna say to sbi chairman that your bank and your employees sucks. No respect towards costomers.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              Mahadeb Chandra
              Dec 22, 2017
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              Address: 494553

              Hello officer,
              On date 27/09/2017 1000rs and on 08/10/2017 500rs was transferred to aisect ltd bc settle account without my knowledge and also not getting response from the bank officers when asking why it was transferred?
              Bank officials keep on saying to come after two three days from last week whenever i am going there. My account number is - [protected]. I have attached print of transaction from my passbook.
              Please do the needful.
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                V
                vikass_pratap
                from New Delhi, Delhi
                Dec 21, 2017
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                Address: Unnao, Uttar Pradesh, 209801

                Dear Sir,

                I (Vikram Pratap Singh) have saving bank account no. [protected] at State Bank OF India, UNNAO CITY, District-UNNAO, U.P PIN-209801. Earlier on 12TH December 2017, I tried to withdraw Rs. 7000 at SBI ATM id S1Bw[protected] SBP Unnao. but the transaction failed with error and the balance had been deducted .The transaction cannot be completed. When I used another attempt at the same ATM, I withdrawal Rs 7000 again. But the total deduction was Rs[protected] + 7000).(Statement attached herewith)

                Account no= [protected]

                The same day I informed SBI bank Customer Support about the same and also went for a complaint for my transaction. I was told by SBI bank that there may be some problem in the machine from which I transacted and asked me to Wait for next 7 days.
                Complaint /Ticket No. [protected]
                I already submitted a written request at my Branch but not found any satisfactory response till date

                It is request you kindly review the matter and get my amount recovered as its really a big amount for me Please do take my case as urgent and help me out recovering my money.
                Please do contact me for any further clarification.

                Regards
                Vikram Pratap Singh
                [protected]
                +1 photos
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                  vinaya123
                  from Bhusawal, Maharashtra
                  Dec 21, 2017
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                  I have savings account (no. [protected])in sbi Karad treasury branch. Dist. Satara. In Pune on 31/10/2017 I tried to withdraw by ATM

                  1) Two times Rs. 10, 000/- from Axis bank ltd. Jahangir Hospital Pune. Txn no.4276, 4277. Txn declined.

                  2) Rs. 10, 000/- from ICICI bank Kasbapeth Pune. Txn no. 6241. Txn declined.

                  3) Two times Rs. 10, 000/- from Axis bank Chandak Hospital Pune. Txn no.5817, 5818. Txn declined.

                  4) Rs. 10, 000/- from Canara bank Near Mangala Talkies Pune. Txn no. 8431. Txn declined.

                  But three times Rs. 10, 023.60 i.e total Rs. 30, 070.8 were debited from my account. I have made complaint to customer care on phone. Also send complaint letter to SBI Karad. However on 02/11/17 Rs.10, 000/-and 06/11/17 Rs.10, 000/- has been credited to my account. Still Rs. 10, 000/- has not been credited till today. Hence my complaint.
                  Note--- I am sending photos of receipts and ministatement herewith.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    srikanth gangapuri
                    from Gudivada, Andhra Pradesh
                    Dec 21, 2017
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                    hold amount

                    Address: Khammam, Andhra Pradesh, 507117
                    Website: Complaints registration forum

                    In have my savings account in sbi. I don't have any loans, equity shares etc. I got a message from my bank that my 1000rs money has been holding by bank so I have contacted my bank and they told me that they is no option to release my money from their end. I have logged in to my net banking and checked my transactions and I have seen that 2000rs has been gone under lien amount. so please resolve my query....
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                    R
                    rizwanreza2014
                    from Delhi, Delhi
                    Dec 21, 2017
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                    complaint closed without solving

                    Dear sir,
                    My self dr. Rizwan reza having an saving account in your esteem banking system (Sbi). I would like to notice you on a false transaction of mine.
                    I have made payment (Rs.2, 376.60) on 22.11.2017 (Transaction no. Sbipg[protected] and 23.11.2017

                    (Rs.2, 376.60) (Transaction no. Sbipg[protected] but another transaction of same amount was happened

                    Automatically on 24.11.2017 with transaction...
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                    D
                    Dkdy
                    from Delhi, Delhi
                    Dec 21, 2017
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                    Sir mera amazon se 6000 rupey refund kiya tha
                    Mera sbi account no [protected] or ifs
                    Code. Sbin0011865
                    Mere account me 6000 rupey aaye nhi
                    Order no.[protected]
                    Refund reference no. 713874
                    Mera account charkhi dadri me h
                    Disstrict charkhi dadri
                    State haryana
                    My contact number [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dec 21, 2017
                    Updated by Dkdy
                    Sir mere rupey jaldi se jaldi mere account me aa jaye
                    Thank you

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                      C
                      chandra navin
                      from Delhi, Delhi
                      Dec 21, 2017
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                      Letter number 02/2017 again file case before 4 october 2017 date 20/12/2017
                      Before case in consumer forum no 1724847
                      Petisione – navin chandra pant
                      Village – garau, post – devinagar,
                      Distt - pithoragarh uttarakhand pin 262531
                      Respondent
                      Honerable manager
                      Sbi kandey kiroli 0009944
                      Post –kandey distt – pithoragarh uttarakhand
                      Pin 262531
                      Respondent – agm sbi almora
                      Honerabel
                      Consumer forum
                      Pithoragaeh
                      Subject – in mudra loan all document attach and signature of all document 500 stamp paper also signature and all document required 5 lakh mudra loan but bank when did not gave money then i wrote after that neglect but all the document in branch sbi kandey kiroli. Conspiracy. Please give justice.
                      Honerable sir
                      1- in past iam a business man and successful business man. After demonitation 8 november my business is some downfall. So i wrote a letter to honerable priminister of india shree narendra modi jee sir help me. Letter is attach.
                      2- date 02/12/2016 this letter received by ministery of finance deptt. Of financial services and decision of this department gave 02/01/2017 and write eligible borrower ….. Attach copy of decision.
                      3- 3 and 7 january i gave mudra letter to related branch sbi kandey kiroli and to submit application mudra loan and advice the branch manager sir honerable sir did not give me any proof to take application.
                      4- 26 february 2017 i again file pmopg/e/2017/0114400 and state bank customer service deptt. Gave decision branch has advised customer to submit application for mudra loan at the branch and has been explained in detail regarding the documents. Copy attach.
                      5- 29 march 2017 customer care of sbi complaint ticket number [protected]. Copy attach. Here one thing all the matter is in agm almora knew.
                      6- when only delaying method i said to bank sir if you did not give mudra loan in write give me. But they said yes i give you. So date 30 march sbi kandey kiroli manager sir call me quick come in branch yesterday morning. I went he said i give you 5 lakh mudra loan 15 april 2017 in this time financial year end so work load. I said ok sir as you wish.
                      7- but 17 april honerable sir come to my shop and said you are not eligible mudra loan. I asked sir you give me written according to mudra scheme but they said your shop is small i said it is rented shop after payment if you want then one other shop i take also rent. They blamed me and other person are seen it. Think about it sir. What is my condition in that time.
                      8- 17 april 2017 i again file case under pmopg/e/2017/0224354 and decision is 07/05/2017 branch had advised to submit documents at the branch for loan. Attach copy
                      9- date 06/05/2017 honerable branch manager sir call me by my gmail 08/05/2017 to submit all the document of loan. Copy attach.
                      10- 08 may 2017 all the document and mudra application and loan document 5 lakh complete fill and signature by branch manager they call signature i signature in that time i faith bank i did not think in future what they done. Honerable branch manager sbi kandey kiroli said 2 or three days money transfer in merchant account. So 22 may 2017 the loan money not come in merchant account then i file again 22 may 2017 again pmopg/e/2017/0294060. Again 12 june ministry of finance gave decision eligible borrower — . Decision attach.
                      11- date 22/05/2017 honerable branch manager sir gave me g mail. Attach copy of g mail. Only blame. Because point number one when they faulted in pmry plus loan time they make two cc limit continuous and one pmry plus also. But in that time they are faulted the rule is same all time. Burden me without cause. All the account situation of mine attach.
                      12- cause is not sufficient when my business is not regular then i required mudra loan but slowely they ruined me. Revenge me. And conspiracy. So please sir all the document clear submit with signature.
                      13- after that some time irregular and some time npa and invest my deposit money lost without my permission. After 2 january 2017 they ready to prepare ruined me i did not understand. Fd break all attach statement.
                      14- when i wrote a letter 10/2017 03/11/2017 honerable branch manager sbi kandey kiroli complaint no ol[protected] answer this blame dear customer you are complaint before bm 2012. It is complete wrong i never give any complaint only when honerable branch manager of sbi give me illegal notine about pmry plus loan then i wrote first letter because bo complaint only after complaint first that branch. And after that threating 10 lakh loan mudra honerable sir iam a loan payee and customer of your branch i did not you suggest me 5 lakh i have only option of yes. Means only blame. Atm closed after that npa loan so many illegal activity but he has power by law then i have only one option to write. But they complete ruined me by illegal activity.
                      So i request to consumer forum this activity is according to bank law and according to mudra loan. If these officer’s activity is right according to law then i suggest it is a serious but — give me justice.
                      +24 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dec 23, 2017
                      Updated by chandra navin
                      Honerable customer care
                      today AGm Almora give me some evidence but it is write or wrong i did not know but they give by RTI some they did not give but about five year lost yesterday date 22/12/2017 Honerable AGm Almora gave this information i attach but [protected] account suspious statement i have also some i send both compare both because these person first signature 5 lakh mudra loan document and after that use of these document . pmry plus loan from this account statement only cause of pmry plus loan to steal this fault what they did ?
                      (1) account number limit [protected] 5 january 2012 and this limit is continue and my three full shop is running continuous . then suddenly 09/07/2012 first notice of bank in my home address whence my shop is only 200 meter far from bank. According to bank first notice.
                      (2) in that time i have no prove request to Bm sir AGM sir and after that BO kanpur all are against the law . I said sir please 2666 rupees instalement I give you regularly after some large I paid it hurry but honerable Branch manager sir asked and written notice deposit it before 31/10/2012. after that they threat me and in write that is your fault and instalement you make you did not think so many . I wrote BO kanpur it is my second mistake because they all meet and save the way this officer. So they make a limit 3 lakh rupees and said 1 lakh Fd demand and two gaurenter . think about sir from 38000 Rupees I prepare my business and in 2012 three shop full of goods . according to bank second frauid notice. Then bank prepare second limit cc . but it is against law they done this work seriously and divide this limit . it is not favour of me but it is pressure me. My three shop is shut about three month and my raw material ruined and so many lost but I hope BO kanpur some decision but not. Again case submit but base of wrong data against me . after some time I knew this BO is one of the SBi officer then I file RTI after that I found the loan management letter and BO Kanpur decision then they accept it is based only second notice of Bank.
                      i attach the all Bank 23 november 2017 statement send By AGM Almora date 19/11/2012 again second limit prepared by Bank and lost mine . divide the money his monopoly. i have no any money some dept from people suddenly how arrangement i . shop is shut . they divide the money - 19/12/2016 . 121240 rupees (one lakh twenty one thousand fourty rupees ) paid my ramaining limit amount . according to this statement . and 19/11/2017 cash withdrawl myself 73075 Rupees deposit it account number [protected] pmry plus account and closed it . it is clear hear after two notice Bank prepare second limit bank benefit processing fee 3750 Rupees and next day 20/11/2012 make FD amount remaining I cash means 1 lakh rupees . it is a great business of Bank because Bank manager send two illegal notice in that time I have no evidence. So iam in pressure.
                      My account balance deducted refund meabot the subject

                      mudra loan fraud by bm sbi kandey kiroli help of agm almora from his power. - Comment #2954526 - Image #0
                      Sbi aadhar card doesnot link i tried number of times
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                        AmritSighSinSinWar
                        from Mumbai, Maharashtra
                        Dec 21, 2017
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                        Address: Bharatpur, Rajasthan, 321203

                        I have deposited rs-5000/- in my state bank of india branch adb, deeg (05847) a/c no. [protected] on 16 dec, 2017. But despite of deposit am unable to see this amount in my remaining balance/ available balance. Which is restricting me to use this amount for online bill payment. I had telephonic conversation with bank employees but they has't resolve my problem.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I applied atm on[protected] i cannot recived post and message from Your SBI Debit Card ending with 9124 dispatched on 28102017 thru Speed Post No EX[protected]IN. Plz follow instructions on welcome letter to generate your PINnk
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                          Kuruva Nagireddy
                          from Idukki, Kerala
                          Dec 21, 2017
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                          Address: 518380

                          Sir/medam my name is nagareddy. I have an account on sbi, yemmiganur branch. Account no [protected]. I was needed amount of 90, 000 so i go to pattikonda sbi branch and give my check with amount of 90, 000. But they don't give me amount and used unparliamentary words and after argument they agree to give only 50, 000. And given written statement on check backside. But sbi gave me up to 10, 00, 000 for non-home branch. I losed a lot of this situation. So sir plz take my complaint and i wanted to fight because they have taking lot service charges but not given me service. Thanking you sir/medam
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Please see attached file

                          check not accepted - Comment #2954478 - Image #0
                          Dear Sir

                          I need to receive the provisional certificate URGENTLY for the Principle and interest for the financial year 01September -2017 to 31-MAR-2018

                          My Loan Account No is [protected]. Loan account Branch :- SBI, Thete Nagar college road nashik Maharashtra

                          Please send it as an e-mail attachment.

                          Regards,
                          KARANRAJ DAMBARRAJ BAHUN
                          Other bank cheque clearing issues.

                          customers are submitting cheques from axis bank.

                          and sbi 20033 and sbi 03843... officers are saying that it will take 45 days and more for clearing.

                          kindly DONT VOILET THE CHEQUE CLEARANCE.

                          HELP US URGENTLY.
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                            Goldi tiwari
                            from Raha, Assam
                            Dec 20, 2017
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                            Address: East Champaran, Bihar, 845401

                            Sir.
                            Mera saving account uttar bihar gramin bank, jaanpool chowk motihari me hai us account k atm card se main 18/12/2017 ko morning me 9.20.57 sec par zila school k samne khan traders k campus sthit state bank k atm se 10000.00 nikasi kar raha thi acchnak se electric supply band ho gai jis karan mujhe paisa nahi mil paya aur mere account se paisa nikal gya aur mujhe mobile pe massage aa gya. Maine uttar bihar gramin bank ko likhit application v diya lekin mujhe mera paisa mere account me nahi mila.
                            Sir kisi v atm machine me ups laga hota hai ki electric supply disturb hone pe backup le sake transection adhura nahi ho par us atm machine me ups lambe time se kharab hai jo mujhe baad me jaankari hui. Main state bank v gya but mujhe mera paisa nahi mila.
                            Sir pls. Jo uchit ho nayaye kijiye taaki public ka faith consumer form pe bana rahe.
                            Thanx
                            Ram krishna tiwari
                            S/o sri lal babu tiwari
                            Manaspuri, motihari
                            Account number [protected]
                            Mobile number [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Sir.
                            Mera saving account Uttar Bihar Gramin Bank, Jaanpool Chowk MOTIHARI me hai us account k ATM card se main 18/12/2017 ko morning me 9.20.57 sec par zila school k samne khan traders k campus sthit state bank k ATM se 10000.00 nikasi kar raha thi acchnak se electric supply band ho gai jis karan mujhe paisa nahi mil paya aur mere account se paisa nikal gya aur mujhe mobile pe massage aa gya . Maine uttar Bihar Gramin bank ko likhit application v Diya lekin mujhe mera paisa mere account me nahi mila.
                            Sir kisi v ATM machine me ups laga hota hai ki electric supply disturb hone pe backup le sake transection adhura nahi ho par us ATM machine me ups lambe time se kharab hai Jo mujhe baad me jaankari hui .main state bank v gya but mujhe mera paisa nahi mila .
                            Sir pls. Jo uchit ho nayaye kijiye taaki public ka faith Consumer form pe bana rahe.
                            Thanx
                            Ram Krishna Tiwari
                            s/o sri Lal babu Tiwari
                            Manaspuri, Motihari
                            Account number [protected]
                            Mobile number [protected]
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                              shambhu nath adhikary
                              from Kolkata, West Bengal
                              Dec 20, 2017
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                              Address: 711314

                              This has always been noticed that my account though it is current account is debited rs 25.67/- (Amount varies) as for the above mentioned subject whenever i do transection through card. But funny matter is that sbi charges rs 690 for holding a current account. Again this kind of charges has been mentioned beforehand. Please look into this mater because govt. Encourages us to build a cashless society whereas bank, greate part of the economic system, discourages us to do so. Do something so that i can get back the charges as well as for those customers who want a cashless society.
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dec 20, 2017
                              Updated by shambhu nath adhikary
                              thare is a mistake i.e "Again this kind of charges has been mentioned beforehand".It should be Again this kind of charges has not been mentioned beforehand.
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                                Guna team
                                from Chennai, Tamil Nadu
                                Dec 20, 2017
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                                Address: 600068

                                Dear sir/madam
                                I am. V. Guna sekar my credit card reference no is [protected] and my register mobile number is [protected]. But i am not getting my credit card till date how ever i recived despatch message on 4-7-2017 by bluedart courrier but still i am not recieving the card but it is not my concern or issue my concern is how come statement generated and outstanding ll come. Also when i applied for credit card your executive informed that anually charges ll be totally for me so how can it ll happen. I think your bank is not a bank it is a cheating organisation because your bank service... Agent name kala no.[protected] my proof send only whatsapps.. Today one person come to my home spoke to unwanted words my wife & mother some problem today im complaint commissioner office…..
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  manohar1541
                                  from Kolkata, West Bengal
                                  Dec 20, 2017
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                                  Address: Gurgaon, Haryana, 122002
                                  Website: sbicard.com

                                  Respected sir / madam,

                                  1. I am the customer of sbi credit card since mar 2015, my card no is [protected], payment mode auto debit from my saving bank account of sbi.in some times i was received text message in my mobile that we have received payment of rs _ via auto debit for your sbi card and after few days again i received message that your sbi card payment of rs._ via auto debit has bounced because of technical problems. After receipt of the message i had paid the payment through neft which takes few days, but sbi credit card authorities charged for the delay, which is not fault of me.

                                  2. Recently, i was lost my sbi card on 01 apr 2017 at delhi in dtc bus, then i filled fir and requested to sbi card authorities for new card. I well known that their service is very poor, hence i paid min due amount as on 01 apr 2017 and conditioned that i will pay the remaining amount when and after receipt of sbi card. As per my agreement i was paid remaining balance of card used amount after receipt of card during jul 2017. I am not activated the same because of that time i had charged with more additional charges by sbi authorities. However, i expressed the problem to md & nodal officer of sbi card, but they are not solved as loyally.

                                  3. Since 01 apr 2017, i am not utilised the card, however they are charged additional charges and forced me to pay the additional charges and warned me. Now approx rs. 7500/- has charged with out utilise the card.

                                  4. In view of the above, you are requested to consider the above facts and gave suitable directions please.
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                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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