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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 621

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D
Dharmenda singh
from Basi, Rajasthan
Dec 25, 2017
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Address: Jhunjhunu, Rajasthan

Sr i paramveer singh went to bhagat singh circle sbi atm pilani, dist jhunjhunu rajasthan on 25 dec 2017 at 1405 hrs to draw 3000 rupees. I entred the amount and suddenly the money did not come. Simaltinously the machine also switched off. Whn i cheaked the balance after 15 mins from another atm the balance was reduced.
I request you to debit the same amt to my account.
My account no is [protected] and card no is [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    A
    Amitadvpkw
    from Noida, Uttar Pradesh
    Dec 25, 2017
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    Address: Panchsheel Nagar, Uttar Pradesh, 245304

    Sir,
    I m living in pilkhuwa. Branch code is 01481. Your branch atm not opened daily. So please wave all atm charges from all customers. I[censored] are not satisfy my complaint. Against my complaint check your cctv recording. All in holiday your atm always closed. Today your atm now closed. If you are provided us your good services.
    My mobile no [protected]
    Name amit kumar mittal
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      markuhd
      from Mumbai, Maharashtra
      Dec 25, 2017
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      Address: Palakkad, Kerala, 678683

      Dear sir.
      Good day.

      This mail is to bring to your kind notice about the worst service in the sbt bank p. B. No:1, ist floor, cvm complex building, vadakkencherry p. O, palakkad, kerala, pin-678683.
      Hope the below quotes from mahatma gandhi is the policy which sbi follows.

      “a customer is the most important visitor on our premises.
      He is not dependent on us.
      We are dependent on him.
      He is not an interruption of our work.
      He is the purpose of it. He is not an outsider of our business.
      He is part of it. We are not doing him a favour by serving him.
      He is doing us a favour by giving us the opportunity to do so.”

      My mother visited the bank for the pre-approval loan hoping that the loan will her meet the urgent expenses.
      She is not educated enough to fill the necessary details in the application form.
      She approached the bank (Loan department) hoping that the bank people will help her, but the bank person in loan department did not even consider to help her.
      Instead he has avoided her stating he has work.
      Is this the way a most trusted bank in india works.
      I dont want to disclose the name of my mom, since i am not sure if this mail will be escalated to the concerned person who is been guilty off.
      Most of the customers who visit the bank are not ias or educated people.
      This has been a real shame on the bank.
      If your bank needs only educated people to visit the bank, then please change the quotes as "strictly educated persons only.
      Even a lady who is office assistant shows her attitude to the people who needs help.
      May the employee can walk stating they are working in bank and it does not mean that they are god.
      I am writing this mail with immense depression. If any of my words hurts, i dont want to apologize, since i writing the truth
      This mail would be an impact to my mom's loan approval, i dont care about that.
      Consider customer as a human if not considering as the people who has their name in your food

      If you think the mail is genuine, do reply me with a minimum humanity

      Thank you.
      Regrads,
      Rahul. V (Son of an uneducated mom)
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        H
        hgnag
        from Chennai, Tamil Nadu
        Dec 24, 2017
        Resolved
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        Resolved

        Address: Mysore, Karnataka, 570023

        Dear sir

        With reference to above subjected i got sms today night at 7.57 pm that

        "transaction o[censored]sd10.99 made on sbi credit card xx3078 without effecting add'nl factor of authentication mandated by rbi, at amazonprime membership on 24 dec 17"

        Amount of rs. 704 is deducted from my credit card without my knowledge. I don't know how it is deducted and also in us currency.in that time i am in mysore, karnataka. I don't get any otp for deducting any amount.

        After some time i called customer care, but customer care is available only between 8 a to 8 pm. So please return my money back. Its purely fraud and also it is cyber crime. My card get hacked by some one else, so please give security also.

        I attached the the unbilled transaction image for your reference.
        Feb 9, 2018
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Dec 28, 2017
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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          S
          Shubhampatidar
          from Bilaspur, Chhattisgarh
          Dec 24, 2017
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          Address: Neemuch, Madhya Pradesh, 458441
          Website: Sbi.co.in

          I am shubham patidar, writing the complain because on monday, 18th december 2017, my account debited with rupees ₹1050, i need my money back.

          On monday, 18th december 2017, while adding ₹1050 in paytm wallet transaction got failed but ₹1050 debited from my bank account.

          I did a complain regarding this issue on monday, 18th december 2017 but sbi bank customer care told me that it will take 45 days to resolve.
          Complain number:- [protected]

          When i visited sbi bank branch regarding this issue they said "we don't know anything and we haven't told you to do add ₹1050 in paytm". I am very disappointed hearing that in this way our country will not become digital india (Cashless society). Ifsc code of that branch - sbin0010215.

          Now what should i do?
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          They have given a complain number [protected]
          and told your issue will be resolved in 45 days.
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            J
            Juliano
            from Mumbai, Maharashtra
            Dec 24, 2017
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            Address: Mumbai City, Maharashtra, 400028

            Respected sir / madam,
            Depositing rs 5000/- in my sbi account through the cash depositing machine in sbi portuguese church branch in dadar mumbai. Machine accepted rs 5000/- then respond code 072 came in form of transaction slip. Above money has to be credited in my sbi account cause there an ecs would be processed on 25/12/17. Atm machine received the cash but failed to deposit in my sbi account, kindly request to expedite the credit process in my account, hope you'll do the needful. Regards, juliano
            I tried to call the number as given in transaction slip is not being answered...
            Tried logging the complain on sbi site, it's not accepting my card number.. I fail to understand why are there so many lags to attend a specific problem... Please help me cause the money is taken by the machine and i'm trying for the past 1 hour plus plus just to get myself heard by you'll sir / madam.
            Account number : [protected]
            Debit card number :[protected]
            My telephone number :[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              mayank4020
              from Ahmedabad, Gujarat
              Dec 23, 2017
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              Your complaint has been registered, ticket no.-[protected]. Pls quote the same for future enquiries.-team sbi (Cms)

              I deposited 3000 to my friend account and by mistake i put the wrong account number and wrong ifsc code and the money not received to my friend account and i use the bhim pay for transaction and customer ref no is[protected]
              So i request to make refund of my amount
              Thanks
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                D
                Deepakmaahi
                from Ranchi, Jharkhand
                Dec 23, 2017
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                Address: Bageshwar, Uttarakhand, 263642

                Bank 10 baje khulta hai or karmarchari kaam nahi karte hai 11:00 baje tak hone wala kaam ko karte karte 3baja dete hai bank ke andar roj ke roj hazroo ki sankhya mai line laga ke khade rahte hai or to or atm mai v paiso ke liye ghanto tak line lagani padti hai pata nahi kab sudharegega ye sarkari tantra un logo ko to baithe baithe salary mil ja rahi hai. Par bahar mai 80-85 saal painsor vidhwa mahilye line laga kar khade hi unka dard nahi dikhta hai kya
                Kripya kar ke aap log hi kutch karne ka kast kare. Or kutch kade kanoon or niyam lagoo jald se jald lagoo kare
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Kanupriya Manmohit Goyal
                  from Basi, Punjab
                  Dec 23, 2017
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                  Address: Gandhinagar, Gujarat, 151505

                  I am kanupriya aggarwal having account in sbop mansa branch now sbi mansa with account number [protected]. Today i want to withdraw some cash from atm. I got amount rs 10000 and 4000. But the amount of rs 5000 with transaction id 9079 was failed as no money came out from atm but the amount was deducted from my a/c. Kindly reverse the amount

                  Regards
                  Kanupriya
                  [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    D
                    Debangshu Gupta
                    from Kolkata, West Bengal
                    Dec 23, 2017
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                    Respected sir,
                    A nationalised bank issued credit card in favour of me and offered me a draft less than rs 40000 in a lower interest which to be paid in low interest earlier. They omitted their commitment and generated falls statement months after months. Though i spent a large portion of my income to repay the emi's regularly (Except two or three months). But statement amount going high. It became nearly rs320000 (I still not know what %they taken) in more than one year after payments regular basics. The said bank gave me and my family a great trouble regular basis even my 75 yrs mother got no relief from them. I became defaulter in others loan as i had to pay share portion of my income to the said bank. I knock the door bank ombudsman earlier and got no any clear judgement at that time. But i think as a result the said bank sent me only... Only 'no dues statement' without explaining any transaction. By without paying any amount by me. I was younger then and thought matter was closed. But present in case of any loan my cibil score stand like a barrier. Cibil developed history against borrower by receiving input from lender. I want to know who makes history of the said types of banker who behaved so as the customer's became ruined.
                    Sir, may i appeal again against the same bank for doing worse with me.
                    It was watched by me that cibil takes care of lenders and made easy for loans disbursment or approvals but it should not be expected from cibil as a civilian. I accept the process of keeping history of borrower as it performed by the borrower. My question is that, have cibil maintained any tools to judge that special bank or financial institution who performed unjustification with a customer. Suppose i am the borrower and x is the bank. I took loan and the said bank got business. If any discrimency occured by me against my loan, cibil kept record which supplied by the bank and generate a history of borrower which effects his financial aspect throughout life. Wheras that bank who doing wrong with the borrower and great mistake done carefully, and not rectified before any forum or law decisions.

                    May cibil keep any record for that bank?. May cibil take any feedback from borrower?
                    If not, how it possible to makeing a history or judgement which is very valuable only for borrowers not the bankers.
                    My suggestion:
                    A colume to be introduced in the loan form as declaration that will you suffered by bank at any instance. It also be clearly to be written in cibil website. Bank always try to escape the fault they have done. What is the process to know the banker's past history. Cibil will judge the incident. If the incident goes against banker, a posstive marking to be added to the borrower. I am not so educated like other financial expart but it needed to generate actul history of borrower otherwise it acted oneeyed judgement.
                    Thank you sir.

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                      M
                      Manish kumar Rankawat
                      from Churu, Rajasthan
                      Dec 23, 2017
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                      Address: Jodhpur, Rajasthan, 342001

                      I was trying to recharged my mobile on 11.11.17 and transaction was failed. The amount was deduct from my acct in this regard i have already lodge three times complaint online/telepathically and by mail my last grivance id token no is [protected]. My all grievance reply is "customer acct has already been credited on 15.11.17" however no such amount revert back in my acct till date. May i request you to kindly do need full action on my complaint.in this regard i have already fwd an complaint to my bank manager in written but he is also unable to trace amount. My bank branch is sbi army area branch jodhpur (3409).
                      If you need any other detail you may contact me on my mobile no [protected]
                      Thanks and regards
                      Manish rankawat
                      Jodhpur
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        I
                        income tax refund
                        from Gwalior, Madhya Pradesh
                        Dec 23, 2017
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                        Address: Bhind, Madhya Pradesh, 477001

                        It is submitted that SBI Branch has deducted a sum of Rs. 63354/- income tax from my arrear of Rs. 316306 of revised pension remitted by GOI BSF to my account in SBI Branch Bhind MP for a period of 01/01/2006 to jan 2016 according to GOI mIN OF Fin OM dated 6 April 2016. But bank on several efforts and repeated request has not issued me form 16 or 26 as so as to enable me to file IT Return with IT Deptt Gwalior for refund . This arrear of my pension is pertaining to a period of 10 years but bank has treated it as one year income and deducted income tax . I am approaching SBI Branch Bhind since Nov 2016 but they have said that there is difficulty to generate form 16/26as at their Gwalior CA Office. At every visit bank officials assured to issue form 16/26as but so far I am not in receipt of same . The time limit for refund of income tax is 1 year for non tax payer, so this period is going to be expired and bank is not taking step to do so as yet. You are request to kindly instruct this branch to take prompt action and income tax department Gwalior may be asked to extend period of refund . Thanking you sir, Yours faithfully . UMASHANKAR SHARMA, EX BSF, PAN NO GHVPS 2107E, VILLAGE AND POST OFFICE MEHDA, TEHSIL RAUN DISTT BHIND MP PIN 477335 MOBILE [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dec 23, 2017
                        Updated by income tax refund
                        update
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                          S
                          Subir ghose
                          from Arambagh, West Bengal
                          Dec 23, 2017
                          Resolved
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                          Resolved

                          Address: Burdwan, West Bengal

                          Sbi credit card frauds complaints,
                          Myself subir ghosr holding sbi credit card ([protected]) received telephone on. 24th nov. 2017on my mobile no. [protected] on behalf of sbi offering sbi discount card along with some gifts.
                          The person who was fraudulent on phone introduced as a sbi to seema chauhan (Mob. No. [protected]) and told that all customer of sbi are offering the facility.
                          Therefore, your details are being verified.
                          After this the person with the fraud himself mentioned about my name, address, card no. And date of birth and asked whether this is true or not and say yes or no.
                          I said yes and then he asked my cvv no. For issuing a new card and phone keeping a message of deduction of rs. 5000 from my card.
                          Therefore, please check this serious case and return my amount which is deducted by the fraud. I have already asked sbi credit card reference no.[protected] to stop access to sbi credit card so that further transactions can be stopped. Also, kindly issue one new credit card.
                          Regards
                          Subir ghose
                          ([protected])
                          Feb 2, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 27, 2017
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 8263 in your mail to enable us to address your concern on priority.
                          I am a government employee and I received a call one day regarding to pay the outstanding due amount ASAP or a huge amount will be deducted, somehow the person knew my card number and CVV and asked to provide the OTP and claimed being assistant manager of SBI and gave my house address to win confidence. I refused to give OTP and blocked the card(this was the first time I had a SBI credit cardand I thought that blocking it will resolve the problem). One month later on same day i.e. 27th December 2018, 42000/ rs got deducted from my account and when I checked I got to know that it was deducted to pay the amount of credit card. I checked credit card statement, 42000 were spent on just dial.com at Mumbai on 27.Nov.2018.
                          I have complained about the issue and submitted transaction dispute form to [protected]@sbicard.com but I am not sure what to do next as it is a huge amount and means a lot to me when I am trying to collect money to pay my daughters college fee.
                          Please help me.
                          HI,
                          I got sbi credit card Jan 2019, i used it for purely government transaction like tenders and devotional website. One day 19/03/2019 i am getting continuous messages that decuted of 36.99 SAR and its doubled after 4 sms 73.98 SAR, unable to send the sms, customer care not reaching, app got freezed, finally after 2 mins app opened and i denied one transcation of 73.98 and blocked the card, i got a messages like we seen in one tamil movie. after one hour my call connected to customer care and i got confirmed that my card is blocked. and informed about the 5 transcations, they provided the one email [protected]@sbicard.com and they confirmed that amount will not be settled. today i saw that transactions are settled, no reply from sbi, i try to send the email from sbicard.com and getting message ( sorry your interaction couldnot be submitted due to some technical issues. please try again some time ) . sms not going from any service provider, unable to send email from the sbi card website, no reply from [protected]@sbi.com.

                          One thing now i understood dont belive the indian banks. They are unfit to maintain security. India public sector banks never support the people who are prompt. They only support the defaulters who ran away from country.

                          i am using another international bank credit card from last 12 years and never faced such a fraudalent issues. i never revealed to anyone about the credit card details and cvv, i never saved the card details anywhere. i heard that sbi server has been hacked and data was stolen, now i confirm that is correct. if that is true sbi must change the all credit card holders cards ( i mean reissue the cards ) else many people under the risk who has sbi credit card.
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                            Dr dnyaneshwar
                            from Porbandar, Gujarat
                            Dec 23, 2017
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                            Address: Beed, Maharashtra

                            Hello sir, i'm a doctor at district civil hospital, beed.
                            I had applied for checkbook and accordingly bank people called me to have it. Recently i went to bank so many times but couldn't get my checkbook due to many reasons, some of them i'm quoting just to let u know...
                            1. Show ur passbook....
                            2. Paasbook provided but now person who is supposed to be in charge of giving checkbook is not available. He is either wandering from one cabin to another or is in important meeting... So i'm either waiting in a que for hours together or asked to come later on.
                            3. The staff doesn't know how to behave wid customers at all. They just don't want to help us
                            4. I told them plz take all these documents and tel me whenever it's ready and then i will come then they say ki they don't have time to keep my documents and all.
                            5. Yesterday i went again to bank but there was no "shipai". So assist branch manager made me stand in a queue for so much time only saying he can't give checkbook and instead i go home and come on some another day.
                            Such a shameful thing.
                            Plz help or tell me to get this matter closed
                            Thank u
                            Dr dnyaneshwar rohe,
                            Sbi krushi vikas shakha, beed, maharashtra.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Linda Zetzsche
                              Dec 23, 2017
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                              Address: Kolkata, West Bengal

                              My account is from the bank of america where you client scammed me out of $3000 in october of 2017. I believed the story he gave me about my computer needing drives and it would cost that much to fix it. I am 76 in january of 2018 and don't understand computers. I only use it to do my banking and some email. He sent it to someone named dhaundlyal, account number[protected], gave me a fictitious address and phone number. That may have been his real name, i don't really know. He even gave me a fictitious address in orlando, florida, usa. I would appreciate my money returned to me. That was $3000 american dollars in a cashier's check. I would like to get a cashiers check back, made out to linda zetzsche for that amount. My address is 8348 highpoint blvd, brooksville, florida, usa. I really need the money as they kept hacking my bank account for almost $10, 000. He was one of many in his group. He needs to go to jail.
                              I thank you in advance for you help.
                              Linda zetzsche
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                mahesh chary
                                from Vijayawada, Andhra Pradesh
                                Dec 23, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500054
                                Website: Immediately block intermedi investment . Please refound my amount.

                                My dear sir this is mahesh i am from hyderabad automatically daily detect 295rs in my sbi saving account number [protected]. Immediately block it intermedi investment.. I am not aply this all any one..in sbi.. How to detect in my account without my permission..
                                This is big fraud... Please take care of the all problems...
                                Please refound my amount.
                                Thanking you..
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  dipesh1995
                                  from Visnagar, Gujarat
                                  Dec 22, 2017
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                                  balance deducted from my account

                                  Address: Kutch, Gujarat, 370427

                                  [protected]dom surcharge/tips/rate diff dtd. This type of transaction will cut my balance from account i request to sbi that please do not deduct this type of amount from our account so many charge we alrady pay. If you do this type of deduction how our india made caseless how people can go through caseless. So i requested to sbi do not deduct this charge from our account...
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                                  Sahil Shrestra
                                  from Kollam, Kerala
                                  Dec 22, 2017
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                                  Address: Darjeeling, West Bengal, 734101

                                  Early in the morning like around 10:30 am i transfer around rs 5000 in my account with the help of my account branch sbi money transfer machine...
                                  Once i chek it was showing that balance but after and hour again i chek but 4900 it has been deduct from my account idk what the problem is going on sho please is anyone here help me out from this situation...
                                  Am a small employ of restruant working in blanglore is this 5000 is more for me...
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    NNizam AAhmed
                                    from Bihpuriagaon, Assam
                                    Dec 22, 2017
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                                    Address: 784115

                                    I have net banking facility since last 3 years. I forgot my profile password in 2015. And from i almost visited 15 imes to my bank branch for fixing this up. But i forgot that this is sbi, even for a tiny thing you have to visit the bank for thousand times. I just wanna say to sbi chairman that your bank and your employees sucks. No respect towards costomers.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Mahadeb Chandra
                                      Dec 22, 2017
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                                      Address: 494553

                                      Hello officer,
                                      On date 27/09/2017 1000rs and on 08/10/2017 500rs was transferred to aisect ltd bc settle account without my knowledge and also not getting response from the bank officers when asking why it was transferred?
                                      Bank officials keep on saying to come after two three days from last week whenever i am going there. My account number is - [protected]. I have attached print of transaction from my passbook.
                                      Please do the needful.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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