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State Bank of India [SBI] Complaints & Reviews

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C
chirag8arora
from New Delhi, Delhi
Sep 25, 2017
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Address: Saharanpur, Uttar Pradesh, 247001

With reference to my savings account number ([protected]), i regret to inform to that i had received sms alerts that cash has been withdrawn from my account though i had not attempted to withdraw cash from any atm using my debit card. I am mentioning the details :
Name : chirag arora
Account number : [protected]
Mob number : [protected]
Card number : [protected]
Name of the branch : state bank of india, transport nagar, saharanpur - 247001 (Ifsc: sbin0015423)
Transaction id: #5046 & #5047 (2 transactions)
Date of transaction: 13th july, 2017
Transaction time: 6:29 a. M.
Transaction amount : inr 40, 000 (2 transactions if inr 20, 000 each)
Location of atm: dmrc, dwarka more, new delhi
Atm id: (As per sms) : sbi atm (S10a[protected]

I have lodged a fir (Attached in the mail).
Kindly investigate into this matter so that i can get my money back.

Branch is taking a lot of time to respond and doesn't respond to mails from cyber crime.
Also not taking any request further and not following rbi guidelines.
Branch officials doesn't listen to anybody there.
Doesn't check their mails.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Chirag, Sorry to hear about that but the same thing happened with me also, getting the same answer what you have got, so I just want to know have you got your money back from your bank?
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    Dhiraj Sharma
    Sep 25, 2017
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    Website: No

    Dear sir,
    I am dhiraj kumar sharma had conducted neft transaction through sbi (Ac no;[protected]) for an amount of 6500 rs on 0-sept-2017 to hdfc bank ac no.[protected]. Until now amount has no been deposited & i have contacted sbi several times regarding this issue but they failed to resolve the issue. I kindly requset you to resolve the issue & help me to get my 6500 rs back
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Oct 08, 2017
    Updated by Dhiraj Sharma
    Dear sir.
    NEFT transsction or Rs. 6500, 00 is not Added to my account
    Hi Dhiraj,

    We note that the NEFT transaction or Rs. 6500.00 is credited to your account on September 20, 2017.

    -Bejoy
    HDFC Bank Customer Assistance
    NEFT transsction or Rs. 6500, 00 is not Added to my account
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      Bikash Bhattacharjee
      from Solap, West Bengal
      Sep 25, 2017
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      Resolved

      Address: Chandrapur, Maharashtra, 713206
      Website: [email protected]

      Your mr. Gourav khanna told me that rs. 19998/- will be credited my sbi account but till date i am not getting any money although it has been debited to my account on 15th sept. 2017. Please reverse this transaction as early as possible because my billing date is 9th of the month. Hope you will solve my problem.

      Thanks

      Bikash chandra bhattacharjee
      Lv 25 abl township
      Durgapur 713206
      Aug 5, 2021
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Dear Customer,

      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

      Bejoy
      HDFC Bank Customer Assistance
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        A
        Alchri
        from Chennai, Tamil Nadu
        Sep 25, 2017
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        Address: 600056

        Subject: reversing of withdrawal entry of rs.2863/- at 19th sep.2017 (Relating to my a/c no.[protected] of sbi. Nandanam branch, chennai
        Sir,
        The aforementioned account stands in my name (J. Alocious). On 19.9.2017 my debit card was swiped at st. Thomas hospital pharmacy for a sum of rs. 2863/- for purchase of medicine. Despite the payment not being made in favour of the pharmacy, i received the withdrawal message thro' sms instantly.in this regard i immediately spoke to the sbi branch officer and the toll free no.[protected].

        Complainta were made on 20.9.2017 to apppropriated bank authorities including the sbi nandanam branch mnaager, chennai - but no response

        Hence i request reversal of the withdrawal entry crediting the amount into my account.

        Your response in this regard is solicited.

        Regards
        J. Alocious
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sep 25, 2017
        Updated by Alchri
        Thank U - Please reverse the said withdrawal entry at the earliest . Let me also have my ticket number Pl.
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          S
          S manickarajan
          from Chennai, Tamil Nadu
          Sep 24, 2017
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          Address: 631502
          Website: SBI anywhere

          I am funds transfer through sbi anywhere
          Qr codes on 14-09-17 debited in my a/c rs.10000/-my a/c/but amt not creditthird party a/c. Till date. I complaint severval time in toll free no. Complaint mail no [protected] not retify till. I request early clear. Qr transfer funds on 14-09-17 imps[protected]mo65585686 of rs.10000/- the same branch funds transfer of my wife a/c.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            C
            Chavi Garg
            from Gurgaon, Haryana
            Sep 24, 2017
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            Address: New Delhi, Delhi, 110007

            My cheque has been no cleared by sbi, branch number 01421. I submitted my salary cheque of 10, 000 rupees for clearing on 13th september 2017 at 10:30 a. M.in cheque box. On enquiry on 20th sept 2017 i was told that server is down and we can't commit when your cheque will be cleared. I would like to file a formal complaint here and demand clearance of my cheque and compensation for mental stress that i am undergoing due to inaccessibility of my own funds for this long (20 days now).
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              Dayal Kumar J
              from Bengaluru, Karnataka
              Sep 24, 2017
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              Address: Bangalore, Karnataka, 560084

              Hi team,

              Kindly find the total dispute amount listed below with new dispute form attached as well.

              Please investigate on this dispute transaction and reverse the total amount mentioned below.

              Aud: 180+180 =360
              Aud: 70+70=140
              Rs: 25401.58

              As i told you that these transactions are not done by me.

              But still i see statement got generated for rs 27597 for september month 2017.

              How can they generate the above amount when i told them to reverse the dispute amount.

              Kindly reverse this amount please investigate the dispute amount.

              Regards,
              Dayal
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 27, 2017
              Updated by Dayal Kumar J
              Hi team,

              Please be informed you someone from american dollar and australian dollar had swiped on 24 aug, 2017 for rs. 25, 401.58.

              I had raised the dispute transaction by filling the form and forwarded sbi bank for investigation. I told them to hold the dispute amount or temporarily reverse the amount. Once the investigation is done and then we can figure out.
              But sbi did not do temporarily reverse and stop the amount for next month generation. Now the statement has been generated for september month with additional charges rs, 27597.

              Please help me on this issue and figure out the dispute amount reversal for me along with charges.

              Kindly check my siibil score for more information, am one of the genuine customers.

              I had started this card with 45k as credit limit and now my credit limit is 215k, due to my genuine payments and good track records they increased the limit for me.

              I want to withdraw the services once it for all.

              Complaint numbers:
              1-[protected]/ 1-[protected]

              Regards,
              Dayal
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                R
                Rahul Sharma 1989
                from Jammu, Jammu and Kashmir
                Sep 24, 2017
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                Dear sir,
                This is to inform you that on 2nd october 2016 while i was travelling by flight no. 6e 678 of indigo airlines from patna to new delhi, some unknown person withdrew cash rs. 50, 000 in five transactions from my saving account through some atm located in basai road, gurgaon. I was in the flight when all transactions were made and my debit card was also in my posession. I came to know about this incident only when i landed at new delhi airport around 1100 hrs and the atm transaction by the culprit was done around 1039 hrs.
                Sir i being govt official, was travelling back to join duties after completion of my leave. I had to reach my duty station on the same day. Therefore i had already booked the flight from new delhi to nagpur with departure time of 1450 hrs.in the prevailing circumstances i did not opt to go out of the airport and lodge a complaint to the local police station at new delhi and i continued my journey from new delhi airport to my duty station.
                Sir i also want to inform you that on the day of incident i had paid rs. 1700 through my debit card on the indigo airlines counter at patna airport, bihar towards extra luggage charge. While check in at the airport the executive whose name i donot remember took my debit card for making the payment and he swapped the card twice and made me to enter the pin each time. When i asked him before the second swapping he stated that there was some connection problem and payment could not be made. He then handed over the card to the lady executive over there and asked her to enter the card information in his system. I again enquired but the lady executive held my card for 4-5 minutes and asked me to wait. She then returned me my debit card and thereafter i borded the flight for new delhi. This was the first and the last transaction which i had made personally. With regard to extra withdrawal of rupees 50, 000 from my account i was unaware until i reached new delhi airport when my wife called me to inform and she sent me transaction messages delivered to her registered mobile number.
                I at my level best tried to enquire to the indigo executives at new delhi airport regarding this incident but nobody even listen properly and believed this incident. Sir, i immediately contacted sbi executives and complained about the same but they did not respond appropriately and told me that since it was atm withdrawal so they can not help me. They even did not believe about this kind of theft/fraud. They remained reluctant to believe that i had all the proof that during the said transactions i was in the flight of which i still have all documentary proof.

                Sir being a govt official presently posted at srinagar, j & k where there is lot of difficulties in making any communication/ correspondence with rest of the world in appropriate time.

                Sir i request you to please condone this delay and register my complaint and take necessary action in this matter so that i can get back my hard earn money. I also want that the person involved in this case be brought to the court of justice and they must be stopped from making more people victims of such crimes at prime location like airport.
                (Fir in this matter was lodged at patna air port police station in october 2016, however no action till date taken)

                Regards
                Rahul kumar
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sep 24, 2017
                Updated by Rahul Sharma 1989
                I have all the documentry proof i.e my flight ticket, boarding passes, Copy of FIR, my complaint letter to police and other related documents to substantiate that when the money was withdrawn i was travelling in the flight . Further, i had only one debit card which i was carrying on the day of incident. In addition i blocked my debit card on the same day when i came to know about the illegal withdrawal and since then i have not applied for a new debit card.
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                  K
                  Khaleel baig
                  from Puttur, Karnataka
                  Sep 24, 2017
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                  Sir, i am khaleel baig have account in sbi, actually on 10/04/2017 is send 8000 money to my daughter through atm to atm transfer but by mistake the money was debited 2 time. When i asked the customer care they said 16000 was debited but my daughter get only 8000
                  I further contact to customer care they said don't worry your money will be credited back but till now nothing has happen. So it is my request please help me. I am also sending the passbook image.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Aj54325
                    from Patna, Bihar
                    Sep 24, 2017
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                    Address: Ranchi, Jharkhand, 834002

                    Respecter mam,
                    I am baby sinha having a sbi account [protected], harmu housing colony, have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl.

                    Thanking you
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Ranbir1256
                      from Mumbai, Maharashtra
                      Sep 24, 2017
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                      Address: Bangalore, Karnataka, 560068
                      Website: www.sbi.co.in

                      My refund has been intiated from payzaap (Merchant) side on 14/09/2017 in my sbi debit card ending with 2975, as per the the payzaap mail...

                      Arn no : 74799207253001098179941
                      Rrn no :[protected]

                      Payzaap (Merchant) told me to contact the bank, we have already refunded the amount from our side.

                      Payzaap also told if bank has not recieved a amount for this transaction so they are asking prove for this
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        Arun Srivathsa
                        from Tumkur, Karnataka
                        Sep 24, 2017
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                        Address: 560016

                        Hi,
                        On 20th sept 2017, 13727 money was deducted from bank account for flipkart purchase from phone pe app.transaction got failed and no confirmation message from any one but amount was deducted.
                        Checkes with those two, they said issues with the bank so take it seriously and find it out what gone wrong. ITS A VERY SERIOUS HIGH PRIORITY CASE FAILING IT LEAD TO CONSUMER POLICE COMPLAINT THATS IT. Transaction id
                        P1709201932592464974029
                        Error: Something went wrong. Please try again later.(Transaction Not found )
                        Call me [protected]
                        [protected]@gmail.com

                        Reply fast
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Satpal Reddy
                          from Gudivada, Andhra Pradesh
                          Sep 24, 2017
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                          Address: 509001

                          Respected sir,
                          From my sbi account 15000 rupees was detected without my involvement, under aeps transaction, the banker's said that, they dont know how it happened
                          Ac no [protected]
                          Deducted amount details
                          19/6/17 -5000/
                          19/6/17. -5000/-
                          24/6/17. 5000
                          Please refund my amount to my account
                          Yors faithfully
                          Chairman conveener,
                          Smc. Mpps musapet (T/m)
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Mahender nath ravulakolla
                            from Hyderabad, Telangana
                            Sep 24, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500031

                            Hi, this is r mahender nath. Ph no [protected] i got a call from sbi credit card customer service. They offered me sbi discount card i told no but they described the benefits. They have my card all details and asked me to confirm the last digits on the card as the process of verification. Finally i agreed to take the discount card. The prices went off. I was asked for not sharing the cvv number with anyone by the sbi bank people al the time. I told this to the fraud caller but they gave some clarity saying that sir we use to suggest you to not share the cvv n otp yo others but we are bank holders that is the reason we have all ur all info. So i have my info wt they need. Later i got to know that’s a fraud call after checking about the sbi discount call. I verified this from sbi toll free they even told we don’t have any discount card. The fraud name is neethu singh number ‭+[protected]‬. Please take some action and let me get my 7885 on sep 19th
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              altpala90
                              from Thiruvananthapuram, Kerala
                              Sep 23, 2017
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                              Deposited 25500 rupees in the cash deposit machine at around 6.15 pm on date 23/09/2017. But as soon as the i put in the cash and the machine started counting, a hardware error popped out and the amount wasnt credited to my account and wont even come out of the machine. Please hive a solution to this? This happened at a cash deposit centre in sbi cgo complex branch poonkulam, trivandrum
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Banshi Lal Pal
                                from Varanasi, Uttar Pradesh
                                Sep 23, 2017
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                                Address: Varanasi, Uttar Pradesh, 221005

                                I received on call from sbi head office no.[protected] and mr. Ram kumar verma speaking over my mobile phone @ 1610 hrs on 23.09.2017 and saying you have not activated your card who will lapse please activate urgently give me exp date of card and then takes otp and spent amounting to rs. 15000/- please registered complained immediately and refund the same.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  D
                                  diyago
                                  from Chennai, Tamil Nadu
                                  Sep 23, 2017
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                                  Respected sir,
                                  I had paid redbus through bhim upi app, the payment got debited but they did not get it. I immediately contacted their customer care and was told to contact sbi customer care. However even after complaining through online, email to upi support and calling the customer care. I am yet to receive my money even after two months.
                                  My account number: [protected]
                                  Transaction id:[protected]
                                  Date: 23 july 2017
                                  Time: 12:57:50
                                  Kindly help me
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Dhimanparneetsingh
                                    from Bengaluru, Karnataka
                                    Sep 23, 2017
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                                    I have applied for the credit card two months earlier but till now i have not received my card and now no one is entertaining my complaint even the centre who is countinously calling and asking me sir which card u r using. Second some frad called have all my details regarding application of credit card my address. The have bulffed me. Sbi is responsible for leakage of confidential details which ihad given to them.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sep 23, 2017
                                    Updated by Dhimanparneetsingh
                                    How my all details are getting leaked to frud people sbi should be held responsible for this
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                                      MEETU KANDRA
                                      from Gurgaon, Haryana
                                      Sep 23, 2017
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                                      Address: Jabalpur, Madhya Pradesh, 482001

                                      I am meetu kandra. I have salary account in sbi. I am guarantor of a loan taken by my colleague. My colleague expired due to cancer last year. A loan insurance was done for my colleague for loan borrowed by her and after her death that loan insurance was not claimed by sbi. Instead sbi blocked my account and forcing me to pay her complete loan. Loan insurance is not claimed by sbi. And sbi is not helping me anyway. Please help me. This issue will be resolved partially if sbi claims the loan insurance of borrower as she is dead now.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        S
                                        Shashikanth Musrif
                                        from Bengaluru, Karnataka
                                        Sep 23, 2017
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                                        Address: 560079

                                        From date : 23.09.2017 shashikanth,
                                        Flat no.301, 3rd floor,
                                        R. R. Arcade, no.239, 7th d main, 3rd block, 4thstage,
                                        Basaveshwaranagar, bangalore – 560079
                                        Sir/ madam,
                                        Ref: joint account no [protected] sbi, rajajinagar branch, bangalore 560010.
                                        Subject: request to make rtgs for rs.3, 00, 0000/- on 22/09/2017 at 3.30p. M to shree shashi enterprises bearing a/c no [protected] union bank of india, malleshwaram branch, bangalore. From our joint account bearing no [protected] vide cheque no 787830 dated 22.09.2017 for rs 3, 00, 029.50.
                                        With reference to the above i shashikanth joint account holder above said account i had given cheque for rtgs at 3.30 p. M one person has passed and send it for officer approval iwaited for more than half an hour to get utr no but he has not given. Three to four times i went to his counter he has not given after words i got urgent work i went. (You can see in bank cc camera footage).
                                        Then i received call from bank at 6.26p. M saying that my signature is not showing in system so we are returning the same. I shocked to here that message because since from the opening of our joint account maximum transactions are made by me only. After 6.28 pm i received message to my mobile no [protected] you’re a/c xxxxx137773 has been debited with inr 3, 00, 000.00 on 22/09/2017 towards rtgs with utr sbinr[protected] send to shree shashi enterprises ubin0539201 again another message at 6.29 p. M you’re a/c xxxxx137773 has a withdrawal by cheque of rs 3, 00, 029.50 on 22/09/02017avl bal rs.3, 13, 968.00, again 6.30 p. M another message rtgs txn with utr sbinr[protected] for inr 3, 00, 000.00 is returned and credited to your account on 22/09/2017. Pls contact branch for details.
                                        I do not know why he is intentionally returned after 3 hours and he would call me to submit any document for the signature or else our opening for our account is in the bank he could have referee our application of opening account. Earlier he would have said i can make alternate arrangement to make payment to the party. So without having any other alternative i am writing this letter via email, and hope my request will be considered on priority basis.
                                        Regards,
                                        Shashikanth
                                        Mobile no [protected]
                                        Email [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        I. Register complaint on 23/09/2017 but still not received any feedback from you .So you only deceide and give ratings thanks with regards Shashikant mobile [protected]
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