State Bank of India [SBI] Complaints & Reviews

I have home loan with sbi (At panathur branch, bangalore).in july 2017, i got my interest rate reduced by converting the loan into mclr based rate (Sbi scheme for existing home loan customers). The interest rate was supposed to 8.65% (With dp less than 70 lac and joint owners) but the rate was changed to 8.7%. I also requested emi to be recalculated based on new rate. I spoke to higher interest rate and updated emi, and the branch manager told me the rate should be 8.65% and new emi will be deducted.in august, the rate showed up 8.7% and emi charged was still the same. I brought to branch manager's notice in early august and visited the branch on aug 16-17. He said we need to sign a new ecs mandate form (Which we did) and he assured that the in sep the updated emi will be deducted.in sep, still higher emi is deducted and interest rate shows-up 8.7%.

My complaint with sbi is -
- charging higher interest rate (8.7%) even when my loan is eligible for 8.65% and branch manager and racpc verbally agreeing to it.
- deducting higher emi even after assurance of charging updated emi based on new rate and getting new ecs mandate form from us.
- sbi panathur branch extremely unresponsive to emails/ calls/ visit to the branch. Constantly making assurances/ promises without meeting (I have email chain as proof if needed)

Sbi mathura cantt branch and zonal office agra, uttar pradesh of sbi have not cleared claim of my mother smt sunehari devi against term deposite receipts (Without nominee) of her husband late shri raj bahadur singh even after almost one year. Claim was submitted in october 2016. Case file being moved to and fro between sbi mathura cantt and zonal office agra for one or the other observation being raised in piece meal manner. All desired documents have been provided but claim not yet cleared causing grave harrasment to my mother. Complaint also posted on sbi website but to no avail.

Dear sir
On 16th sep 2017, i had a transaction at atm cwdc7000
My transaction number is[protected] for rs 3000 but my transaction was failed. The amount has been debited from my account but not returned back yet.
I want to know that when my money will be credited to my account.
Please take the possible action as soon as possible

Thank you
Dibakar mahapatra

I know my username and password as i recently changed few hours back but it is displaying the following errors 1. Verify your email address 2. If you want to update profile it will redirect to profile updation link but i didn't get any link and that message window also not closing so i am unable to open my sbi net banking page. Please help me in this problem.

Dear sbi,

I would like to inform you that i visited at sbi branch at noida sector-18 (Uttar pradesh) on 8th aug'17. I deposited my cash (Inr 11000/-) in this branch. At the same day at evening i received a call from cashier (Ashish) that i didn't give him the cash and he withdraw my money. When i asked him next day why you withdraw my money, he said that i dint give him the money. Then i went to the branch manager, and told him full incidence and asked him to check cctv footage but he told me that he didn't have the password right there and asked me to come after 2 days.

I visited again after 2 days but his answer was the same. Then i visited after some days i have visited 6-7 times but he was still making excuses that he told me that cctv footage is showing that i didn't hive him the money. When i asked him to show me that cctv footage he denied to show me.

After this i called to sbi customer (Complaint no. [protected]) on 22nd aug'17 care and told all this incidence, the associate asked me to go to branch once again but branch manager and team were solving my problem. I called sbi customer care once again for the same this time the associate asked me to resolve this problem within 10 days but the problem have not been solved yet.

Kindly do needful in this case as i supposed that sbi a trusted brand but after seeing this pathetic customer service i too sad to believe in.

I am attaching my passbook and deposit slip which i received that day after deposit my money.

Thanks & regards

Shane haider
Mob - +91 [protected]
A/c no: [protected]

This is vinil kumar with sbi signature credit card number ending with 4304. I missed the payment of 40 rupees on a total billed amount of 2, 64, 767/- on my sbi signature card i. E i have paid 2, 64, 727/- for the month of august 2017 statement. The credit card department has charged me a hefty penalty amount as overdraft charges as below:

Fin charge on retail (Excl tax 2226.06) = 12, 366.96 /-
Total integrated tax db for curr stmt = 2, 243.88 /-

Is this penalty amount justified for 40 rupees miss? I am asking sbi management to resolve my issue at the earliest.

When i called the customer care, they were saying that they will reverse the charges once i pay the overdraft charges before. But how can i pay so much before hand as i will get my salary on 30th of every month and i am not in a position to pay so much early.

Attached the credit card statement.

I have open a rd account of rs 10000 per month for the period of one year in housing board branch bikaner rajasthan
My rd account no is [protected]. At maturity rs 4789 was credited as interest but on same day rs 1200 is deducted from my account and mention dcomm pr dr adj.
Please clarify that in which head this amount of rs 1200 was deducted since there is no valid reason to deduct the amont so please creadit this amount in...

Dear sir,

i am vaseem shaik, i have made a money transfer of rs. 3500/- on 11/10/2017 monday. I need to transfer the money to p. K technology with account no[protected], but by mistake i transfer the money to some one else with account no:[protected].

the imps ref no.[protected].

So i request you to please refund the money.

My details are as followed

Name :shaik vaseem

Account no: [protected]

Ifsc code : sbin0000911

Repalle branch

Phno [protected].

Please help to get my refund.

Updated do please my new mob no updated [protected] my no mare pas nahi mera mob chori ho gaya hai to please mera naya mob no updated karo mai apako request kar raha hu ki mera naya mobile no update karo mere ko mobile banking karane bahut problem aa rahi hai mara mob no register nahi is baje se muze netbankig open nahi kar pa raha hu kunki mai pune me job karata hu aur mujhe possible nahi aane ke liye

सर
हमने दिनाक 24.08.2017 को ऑनलाइन अपने डेबिट कार्ड के माध्यम से ₹ 500/- में जियो फ़ोन की बुकिंग की थी एवं दिनांक 0309.2017 को ₹128/-से टेलीनॉर का टॉप अप रिचार्ज किया। उक्त दोनों अमाउंट हमारे अकाउंट नंबर [protected] से कटौती हो गयी। लेकिन उक्त दोनों कंपनी के कस्टमर केयर द्वारा नहीं प्राप्त होने के सन्दर्भ में अवगत कराया गया। आखिर हमारा उक्त अमाउंट कंहा गया। हमने sbi के टोल फ्री नंबर पर कॉल किया लेकिन कोई समाधान नहीं मिला।
अतः आपसे आग्रह है कि हमारे उक्त समश्या का समाधान करने की कृपा करे।
अरविन्द कुमार
Ac no-[protected]
473/D रोड नंबर 01, अशोक नगर, रांची, झारखण्ड।
834002
मो.न.-[protected]
Email id_ arbind.[protected]@gmail.com

My father sri Akshoy Kumar Roy has a SB Joint account with my mother smt.
Kabita Roy (no.[protected]) at DSP(T), B Zone (IFSC Code SBIN0007503), Durgapur, W.B. A fake call from no ([protected]) was received as bank personal for asked ATM card no with OTP no to avoid block of ATM, as well as SB account. That occurs 3 times on 15/09 around 15:00 hrs and 4 times on 16/09 around 9:00 hrs. Total with drawn amount of (20000, 10000, 20000 & 20000, 10000, 10000, 9990) Rs. 99990.00. My father already booked a complain at home branch, but bank personal not informed the above amount (Rs. 99990.00) were transfer to which account.
This is for your information.
Arpan Roy
[protected]

A fraud transaction has been done on my new credit card.

My name is k krishnaraj, I received SBI CARD no XXXXXXXXXXXXXX,

4 days back.I have been waiting for PIN number to activate my card,

but I have not received the PIN number in mail, or by post till date.

On 25/8/17 afternoon I got a call from a lady who said she is from

Delhi SBI BANK, .

she took my card details on phone and said she will activate them in next 10 minutes.

Later I got a SMS saying my card has been swiped for RS 10395.00 . ( DONE ON 25 AUG 2017)
Hence This is a fraud transaction,

and I have blocked my CARD. I request you to do the needfull, and reverse the transaction amount .

I HAVE NOT ACTIVATED MY CARD AT ALL. (STARTING TO USE THEM BY PUTTING pin number)

I am requesting for a full refund back

I need your urgent action on this.I have paid 1500/- through BOI Master Card. Payment deducted from my account but Payment status shows Failed on Passport Seva website.
Application Reference Number: 17-[protected]
Given Name: GAGANJYOT SINGH
Service Type:REISSUE
Type of Application:NORMAL
Fee (Rs.):1500.00
Payment Status (Internet Banking):Failed

I have transfer 10000/- by SBI Anywhere mobile application on 12 - august - 2017.

But by mistake i have entered wrong ac no. Of Bank of BARODA. Which does not exit in BOB.

Ttransaction details are bellows.

Debit ac. details

Dhamsaniya vasant g.
Ac. No. -- [protected]
Ifsc code - SBIN0003148
Jamvanthali brach

Credit ac. Details

Ifsc code -- BARB0FALLAX

Dear sir,
I would like to inform you that i am the customer of esteemed bank of sbi, My account no. IS [protected] and account name is Anju Keshav. Actually in thIs month of 15 september2017, two transactions of approx. Inr 12000/- reflecting in my account which are unauthorised Debited from my account towards In the name of young joy and not aware of the expenses as well. This is first time happening in my account and i have not yet purchased any thing on this. Message of deducted amount has come to my mobile number. I have not received any otp on this transaction.

My debit card got stolen from train. I have sent a request through sbi application. The application always gives a message of technical probelm while processing any request. My branch location is in mumbai. The main disadvantage is the employees of sbi dont cooperate while called from on their landline in bank. They dont want to do any work it seems. Sbi bank employees say that i have to visit the home branch where i have opened the account. I dont know on what basis is this bank listed on 2nd number.
I request consumer forum to take action against this as soon as possible

I have a s/b a/c with sbi rnt marg br. Indore and a year back i added a biller mpwz.co.in for ele. Bill payment and first time i made the payment with sbi anywhere app on mobile. Payment was successful and got the payment receipt for amount rs.203/- with tr. Id ub00418773 on 11/09/2017. But payment so far not received by the biller and still showing outstanding. Last date is 16/09/2017. If not updated till due date, it will cause for penalty and disconnection of electricity. Please refer the attachment of receipt.
Indorilal jain

Sir/madam, i am a senior citizen having an account with sbi thanikachalam road branch (Formerly sbm), t nagar chennai17, on 7th september 2017 i went to kelly branch situated dr muniyappa road, chennai 600010 for depositing rs.34, 000/-. The sub staff refused to give the challen and after a argument i got the challen and approached the counter no 2 for depositing the money. The counter staff said i hv to deposit the money only in cash vending machine. He further said there is rule that they can't accept the other branches money. As far as i know one can deposit the money in other branches 3 times in a month.in this case i am depositing the money only once that too as i am not in a position to go the parent branch. The same was confirmed by my parent branch also. They ask us to run between the pillar to post. Instead of customer friendly they are bossing over the customer. I humbly request the concerned officials to issue direction to all banks to collect the money for other branches. There is no proper reply from the staff we are under their mercy for depositing our money.

Sir or mam your sbi card selling branch in tilak nagar delhi calls their tellecaller at 10 am and the going home time is 6.30 but they are leaving at 8 pm this is not fare they holds the salary for two or three months of new tellecallers and sunday is off in every office but they calls tellecallers on sunday so they can get work by them if you have any doubt then go in tilak nagar branch on 18/09/2017.. Please sir come and check

Hi, i have sbi atm debit card and yesterday (15/09/2017) somebody tried to withdraw the money from atm machine debit card.' i have received this message from, sbi dear customer, your txn at atm s5ng[protected] declined due to incorrect pin. Please enter correct pin' at 23:54. If something will happen wrong with me only sbi is responsible for that so please care it.