State Bank of India [SBI] Complaints & Reviews

Dates of incident - 01/08/2017 and 05/08/2017

Client no[protected],[protected]

Incident Description - Incorrect cheques having same cheque numbers as ours which was not issued by our company (Radial Diagnostics Private Limited) has been authorised by State Bank of India. Where as we have with us one of the cheque and the other we have personally cancelled and destroyed the cheque for incorrect payee name. Two of duplicate cheques as ours has been used to withdraw amount from Radial Diagnostics Private Limited Current account.
1. Cheque no - 550562 for amount Rs. 1, 62, 510 withdrawn in the name of Maheshwar T on 01/08/2017
2. Cheque no - 550564 for amount Rs. 1, 89, 610 withdrawn in the name of Maheshwar T on 05/08/2017
We also found out that the Bank had held one more duplicate cheque 550565 dated 07/08/2017 having same cheque number as ours which was produced for clearance by the same person in the branch, as our original cheque with the same number was already cleared to our client.
For any of these transactions we have not received any message from bank or call from bank for holding the cheque dated 07/08/2017.
We are continuously contacting Yelahanka New Town Branch explaining about the fraudulent happenings in our current account with many written letters for refunding our amount to our account from past 25 days. But no one is showing any interest on our issue and they are least bothered about our complaint. They say that they are no where connected to this fraud and cannot help us in any ways. During the 1st week of August we have lost lot of amount due to stop cheques and bouncing of our other client cheques.

Resolution of our complaint - Our Company, Radial Diagnostics is a startup company and recently inaugurated. We are in urgent requirement of amount for our routine business. Even after waiting for so many days, we have found that no proper investigations have been made on our issue by the Bank. They have still not refunded our total amount of Rs. 3.52, 120/-. We are finding very difficult to run our business with that account and also without money.

Kindly look into the matter on priority basis and please give order to State Bank of India, Yelahanka New Town Branch to refund our cheque amounts and also the amounts that we have lost because of this fraud authorisation by the bank.

Sir my atm is lost and i m already blocked atm. But when i m trying for new atm card showing after submitting is u have already issued atm. But this is not true. When i m talking to sbi customer service she said that sir this is technical problem. Consult sbi home centre. Where ur account. Sir i m in delhi and my account in bihar so i m not able to apply in my home branch. Why i m suffer for sbi technical fault. Sbi charge for minimum bilance. So now sbi pay for ur technical problem. My account number-[protected], branch name-sihpur madhurapur, bhagalpur, ifsc code-sbin0010768. Name - ratnesh kumar, father name-ganga nandan roy. Contact numer-[protected]

The sbi atm mechine is unable to supply rs. 40, 000.00 in one time which is the maximum limit for withdraw. The sbi atm mechine is able to supply rs. 20, 000.00 in one time. The free atm transaction per month is five. If, the sbi atm mechine is able to supply rs. 40, 000.00 in one time, then i can withdraw rs. 2, 00, 000.00 in a month without any charge. But, due to the sbi atm mechine fault, i can withdraw rs. 1, 00, 000.00 in a month without any charge. So, free transaction limit allow 10 for this case.
Regards,
Arup kumar barat.

Myself is nipun neil, 2nd year student of bits pilani, having a saving account no [protected] in which money for my monthly expenses is sent to me. My this account is freezed since may. I have requested to know the reason and to unfreez the account but nothing was done. My father who is residing nearby of the branch also visited several times but even reasons for the same could not be known to him, finally he lodged a complain ref : [protected] dated 30/08/2017 and as adivsed after complain to visit branch, he again visted given a written request there, but nothing happened so far.

It is worth mentioning here that minimum deductions charges are being deducted frequently in the account where as we are not able to transfer any money to the account.

I again contacted customer care on 03/09/2017 but no help was provided to me. A contact no. Of nodal officer ([protected]) was given to me but he is not picking the phone.

Sir we are fedup with the approach and quality of service of the sbi.

What to do? Please help.
Nipun neil
[protected]

My account number is [protected] and my atm card number is
[protected] on the name of navneet srivastava
Yesterday i was trying to withdraw rs 13000/- from sbi anushaktinagar, barc mumbai atm.
I tried three times atm wdl atm cash number 2917, 2918, 2919.
But cash don't came from atm was showing timeout.
Two out of three debited amount has been credited in my account, but still one is pending for rs 13000/-
Please look into the matter and resolve this matter as soon as possible.
Regards

Navneet srivastava
Account number [protected]
Sbi anushaktinagar branch mumbai

I am mool chandra srivastav my saving bank account no. Is [protected] of sbi, afs jalahalli west branch, bangalore. On 2nd sep 2017, i made withdrawal of rs 5000 only once from jallahalli ii atm branch but amount (Rs 5000) is deducted twice as per transaction detail pls check and update

My contact no. [protected]and email id [protected]@gmail.com

I have sbi credit card, i received a call from number [protected]
From master and visa verification department at sbi on 02-sep-2017. He (Executive) told me that sbi card shutdown the rewards point from next month, and will issue a new discount card micro chip card on behalf of this cards. And say it is compulsory for all, and this one time card charge is rs.7000. So first bank debit the charge of rs. 7000.
But he assured that it will be adjusted through discount vouchers and the same amount will be received with this card. I was hesitating to provide otp but somehow i given otp. Immediately my account got debited with rs.7799 is spent on shoppmart_epaykerala. I immediately realized something fraud happened and i reacted quickly to reach sbi. I given the whole scene to them and got my card blocked.
The transaction is yet to be claimed by the merchant.
They sbi told me that i would raise complaint when the after investigating that transaction is claimed for settlement. I wonder how they (Frauds) get my details. Please guide me what should i do further?

Hello team,

I have my bank account in sbi jankipuram extension branch lucknow.
Account no.[protected]
I bought 2 products on emi. The instalments got completed in the month of may. After that sbi suddenly started deducting money from the month of july on the name of bajaj ddr auto.
On 26th july they deducted rs 400.
On 3rd aug they deducted rs 350.
Again on 7th and 8th of august they deducted rs 295 on both the day.

As the charges were deducted on the name of bajaj, i went to bajaj office. They provided me noc stating that the charges are deducted from bank side. When i went to bank, bank manager accepted that yes they are deducting the money but did not let me know the reason. I do not understand, if my emi's are over, why the bank are charging so much money again and again. I want my money back because deducting money illegally from customers account is not justified.
I have attached the bank statement for your reference. Please help.

With reference to the above, i wish to inform that i was having a savings bank account c-1/201 for over 4 decades and this no. Has been changed into bank master number and finally core banking number as [protected]. The said account has been serviced by state bank of india, saidapet bazaar branch (Code no.02266).

As i was not using the said account for a long, i had decided to close the account and i gave the closure letter to the branch manager on 17th april 2017.

To my shock, an amount of around rs.577/- has been recovered as closure charges. Immediately i sent an email to the manager. He informed me that the closure charges are w. E. F.01/04/2017.

On referring to the service charges in the sbi site, these charges are applicable only for those having the savings account with personal banking business unit branches and not for those having basic and small accounts opened. The saidapet bazaar branch is just a normal branch and they should not penalize the general public. Nowadays, state bank of india is servicing only the affluent society and does not care about the middle/lower middle class category of people.

Hence, i request you to kindly look into the matter and do the needful at the earliest

Myself ankita satam holding an account in your bank at mirabhayander road mumbai account number is [protected]. I did online shopping via myntra and asked for the refund money. As per their information they had already processed the amount on[protected] and reference number is [protected] but it's not visible in my account.

I would request you to please look into it.

I am a pensioner. Sb account no.[protected]. Cuttack city branch, cuttack, odisha. I do not receive messages for my transactions including atm related.
On[protected], i had lodged a complaint with ur customer care through telephone. Complaint no.[protected] n [protected]. I was assured resolution of my complaint within 21 days. On the same day, i received a message from bz-sbipsg that my complaints have been attended to n closed.
Today, at around 11.30 am, i drew rs.5500 n rs.4500 from atm. Till now received no message about the same.
In june 2017, i had also lodged a complaint for the same reason. I received regular messages in june n july for my banking transactions including credit of my pension.
On[protected], i received a message from bt-sbrwdz. The message informed me that "u have 658 reward points as on july 17 in ur state bank rewardz a/c. Download the app goo. Gl/x35eku n sign up to earn 100 bonus points. T&e.
I did not act on the same as i could not understand anything from the message. Earlier also i received similar messages which was not attended to as i failed to understand their contents.
I request u to send me messages when my pension is credited, details of my pension n debits n credits to my account.
Thinking u in advance.
Damodar biswal

A refund of 1000 rupees was successfully processed on 13 may2017 at 4:50:11 am to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved...

Sir,

This is to inform you that i am holding sbi credit card bearing no [protected] with an expiry date is 01/19 visa in the name of s m krishna, the card is not in use from year and ago,
Would like to know the stats-co of the same, is there any payment to be payable, how to activate the same in the due course. Your reply in this regard is highly appreciable.

Hlw there!
A order was cancelled from my side on paytm, seller refunded the money to my sbi account, but the amount is not yet reflected in my a/c. On speaking with the sbi customer care executives they asked me to contact with the seller, on contacting with the seller he has provided me the reference no. 74332747241724067631931, this is quite annoying as it is already 5 days since the refund was initiated by the seller, how much tym will they take to refund the money

Fraud transaction declined by sbi
Hi everyone please note that sbi never took responsibility for their customer fraud transaction issue. They never validate whether the customer was valid or not they just deny it. So, guys if you are facing any fraud transaction issue from your sbi account or sbi debit card don't bother to make any complaint on it because sbi will never refund your money. They will just keep on denying, i have been running after sbi branch and writing to greviance redressal for fraud transaction of rs 1, 95, 000, from my father's sbi bank account (Savings), even sbi didn't send a single message or notificatins on registered mobile no. Against these transactions, now i think that i was just wasting my time cause sbi never refund fraud transaction money. Now i need to go another way what they actually deserves,,,,,,, so, guys if you are planning for sbi account or credit card think 1000 time before you apply or you will suffer your whole life remember.

Hai sir i withdraw amount of 5000 in sbi kioski bank with aadhar (Aeps)

In my account amount was debited but sbi kioski bank system screen message is transaction failed
Your account is locked

Please solve my problem sir

24/08/2017 th day

There i taken printout in transaction list

Account number is [protected]

Reference number [protected]
Aadhar number[protected]

My bank is apgvb nanchari madur

Please see my attachments
3rd transaction is mine

My name is aditya yadav and my sbi account number is [protected] ' i have submitted 3000 in sbi atm kakadeo, kanpur but due to some reason, cash deducted from my account on date 16 august 2017, kindly reverse my cash on my account... Sir i humble request to you kindly reverse my amount in my account as soon as possible...

Thanku
Aditya yadav
[protected]

This complaint is in reference of letter (Ref: ops/claims/umat/int/51881/[protected] received form sbi; regarding maturity of my policy number [protected] uin number 111n0555v01

At the time of purchasing policy i was promised with day dream number, but after seeing the letter i am very disappointed. It states that maturity amount would be rs. 108514/- (Before tax), however i've already paid 105k (Approx). Even a simple 4% interest would give more than the maturity amount.

I tried to connect with sbi so many times so that i can have real time status time to time, but they always used to reply with vague
Answer.

I am unable to understand that if this shubh nivesh is totaly an market base policy then why a person cannot see real time value (Time to time). Or if it is a traditional policy then how sum assured can be lower than (Premium) paid amount.

I don't know how much they spend on their employee to train so that they may cheat the people

Waiting for sbi kind and clear reply.

P. S. Ever i raised any concern, i got ambiguous reply.

Regards,

—
Mohd. Shakeel
Imindian. [protected]@gmail.com
[protected]@rediffmail.com

+[protected]
+[protected]

Sir, i transacted through sbi anywhere app by bharat qr code. Amount was debited many times. But the transactions with merchants getting failed. I called thrice to your customer care but there is no response from them. I given ref. No. Of transactions thrice. No use. They are saying call us after 2 to 3 days. Also i called but no use. They saying we forwarded to concerned department. Yet there is no answer. A fortnight completed. My money not refunded. Installing app many times. No result. This shows negligence towards customers.

My payzapp account mobile no: [protected]. On 01/09/2017 i tried to add an amount of 5000 to my payzapp wallet with credit card. Amount is debited from my credit card. Transcation failled but not credited in my payzapp wallet. Please check my transactions once. Customer care is not responding, and toll free number is always busy.

Pls help me
Thax