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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 698

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N
Naresh@8654
from Mumbai, Maharashtra
Aug 31, 2017
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Address: Hyderabad, Andhra Pradesh, 500007
Website: www.sbicard.com

I have been charged aud 70/- two times and aud 180/- two times last thursday (23rd august) and my sbi card has been blocked. I called customer care for the support and they said it will take minimum of 120 days to investigate the fraud transactions after the submission of transaction dispute form.in the meanwhile if the bill generated means i have to pay the money and if they found the transactions are fraud they will refund. I did not see this as a fair customer service.

Why 120 days??? Why not within a month.

Why their servers are vulnerable to hackers???

I demand investigation and rectification of the fraud transactions immediately.

Kindly address this issue.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    harishtanwar
    from Anjar, Gujarat
    Aug 31, 2017
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    Address: Kutch, Gujarat, 370240

    Dear sir

    A refund of 7999 rupees was successfully processed on 19 august to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

    I have confirmed with amazon and they have successfully processed the refund

    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
    My refund referance number[protected]
    Name harish kumar tanwar
    My account no is saving [protected]
    Address bharat nagar 9ag
    Plot. No.15 gandhidham (Kutch)
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Indra2587
      from Chennai, Tamil Nadu
      Aug 31, 2017
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      Address: Kolkata, West Bengal, 700137

      I used sbi anywhere android app's mvisa facility to pay for irctc using qr code.in this process the money got deducted from my account but transaction was failed.

      The transaction of rs 295.885 was tried by me on 30th may 2017 with mvisa
      Qr payment ref. No: 715011a00013
      Transaction ref: transfer to[protected]

      I did not received refund for this failed transaction.
      I called customer care to lodge complain on this issue.
      They told me that they can not help me due to technical issue and contact home branch.
      I also visited my home branch. They told me that they can not help me on refund of any online transaction.
      Please look into it as three months passed and i still to get my refund money.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        syed Qhasim
        from Bengaluru, Karnataka
        Aug 31, 2017
        Resolved
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        Resolved

        Address: 560076
        Website: WWW.SBI.CREDIT.LIMIT

        Sbi,
        Credit card division,
        Chennai-

        Sir,

        Ref : cad no=[protected]

        With reference to the above credit card, which i am holding for the past 6 month with credit limit rs.46000/-, now i would like to increase the credit limit up to rs.80 000/- to enable me to meet out my requirements. Hence i request you to kindly arrange the same at the earliest.

        Thanking you,
        Oct 20, 2017
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2017
        State Bank of India [SBI] Customer Care's response
        Dear Customer, Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
        Sir please my loan my account [protected]
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          S
          from Unnao, Uttar Pradesh
          Aug 31, 2017
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          Address: Palwal, Haryana, 121106
          Website: [email protected]

          Sir
          Namsty ji
          I m shopkeeper in hodal mr. Yogesh garg
          My account number: [protected]
          सर मैने अपने account मे 50, 000 rs.
          जमा कराये थे बैंक के अंदर से जमा कराये सी सेवा नही होती है परन्तु बैंक के साटप ने कहा यहाँ नही होते है हमने जमा कराये कि मशीन बाहर लगा रखी है हमने जमा कराये थे तो हमारे account मे रूपये पचास हजार नही पहुँचे है कृपया करके रूपये पचास हजार account मे आ जाये और हमने मैनेजर ने कहा सी एक application लिखो दो- तीन दिन मे रूपये पचास हजार आपके account आ जायेग

          बाहर ना कोई पोस्टर लगा रखा है सी इसमे 50000 से कम होंगे
          धन्यवाद
          फोर्म
          मदनलाल दीवान चंद अग्रवाल
          पुरानी अनाज मंडी, होडल
          मो.[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            Raj Malohtra
            from Delhi, Delhi
            Aug 31, 2017
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            Address: Chandigarh, Chandigarh, 160030
            Website: www.onlinesbi.com

            Dear sir/ madam,
            I'm having problem related to mapping. My sbi a/c no. Is [protected]. I have activated my account this week in android phone but when i
            Open account summary then shows no accounts available and when i click on profilemanage a/c display profile password submit shows no accounts available unhide account then there is same shows no accounts available. So, i requested to you pls solve this problem. I shall be very thankfull to you.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dear sir,
            We have paid GST on 24/08/2017 but showing awating bank confirmation .
            please find the attached file.

            rksk steel india ltd
            gst no. 22aaacv8826c1zl
            ref. no. [protected]
            Amt. rs. 274716


            Regards
            Santosh Yadav
            [protected]
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              S
              Surj Mohan
              from Gurgaon, Haryana
              Aug 30, 2017
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              Address: Moradabad, Uttar Pradesh, 244001

              I (Surj mohan bhatnagar) have registered my mobile number [protected] with sbi civil lines, branch moradabad.in past i got regular sms, but since a long time i am not getting any massage. When i tried to reach manager of sbi on land line no. He repeatedily said, yaar bad mein baat karna. As iam a private school teacher and shifted to ghaziabad, they are not listening on phone and said you have to be there physically.
              Kindly do the needful to update my mobile [protected] with my account number [protected].
              I need it for income tax department urgently.
              Regards,
              Surj mohan bhatnagar
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Aug 26, 2017
              Subhash Biawas's response
              [protected] add my mobile number
              Aug 26, 2017
              Taas Roy's response
              Net banking login password problem
              Aug 30, 2017
              Updated by Surj Mohan
              I (Surj Mohan Bhatnagar) have registered my mobile number [protected] with SBI Civil Lines, Branch Moradabad. In past I got regular sms, but since a long time I am not getting any massage. When I tried to reach Manager of SBI on land line no.he repeatedily said, Yaar bad mein baat karna. As Iam a private school teacher and shifted to Ghaziabad, they are not listening on phone and said you have to be there physically.
              Kindly do the needful to update my mobile [protected] with my account number [protected].
              I need it for Income Tax Department urgently.
              Regards,
              Surj Mohan Bhatnagar
              Net banking login password problem.
              Please add my mobile nuber[protected]
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                D
                Darwin Forgings
                from Jammu, Jammu and Kashmir
                Aug 30, 2017
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                Address: Ludhiana, Punjab, 141002

                Myself rajinder mahajan ([protected] &[protected]
                A person called me from[protected]
                &[protected] both no. Told me he is from sbi credit card department he start calling me & called my son in law.. Staring abusing my daughter in law & my son.. & give us threat to kill our family if we wont clear the dues.. & called my friends also tourched them..
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  P
                  Phani2017
                  from Hyderabad, Telangana
                  Aug 30, 2017
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh

                  I got a call from some unknown person stating that she is calling from sbi bank and told my credit card is going to change due to security reasons. Then told i will get activation code which is required to generate new card. I trusted n told the otp. After that call disconnected. I found 10000 rs deducted and used by fraud to add to payzapp wallet. I called sbi custoner care and got the card blocked. But they are not able to stop the transaction. Even payzapp customer care number is not working. How did fraud guys getting my details. Fraud call came from number [protected]. Please take action and get money back to my card.
                  Oct 22, 2017
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2017
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, Apologies for any inconvenience caused. .We will be glad to assist you with the concern. Please mail us your contact details at [protected]@sbicard.com with Ref No. 1001 & we shall connect with you to address your issues.
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                    H
                    hanumant nirmal
                    from Delhi, Delhi
                    Aug 30, 2017
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                    Address: New Delhi, Delhi, 110044

                    To increase limit
                    30.08.2017
                    From
                    Hanumant nirmal
                    E-19/1, 2 floor vishwakarma colony, mb road, new delhi
                    New delhi-44

                    To
                    Sbi,
                    Credit card division,
                    Chennai-

                    Sir,

                    Ref : sbi credit card no.[protected]

                    With reference to the above credit card, which i am holding for the past two yearss with credit limit rs.10, 000/-, now i would like to increase the credit limit up to rs.50, 000/- to enable me to meet out my requirements. Hence i request you to kindly arrange the same at the earliest.

                    Thanking you,
                    Yours faithfully,

                    (Hanumant nirmal), [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Rajesh Bodapati
                      from Coimbatore, Tamil Nadu
                      Aug 30, 2017
                      Resolved
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh, 500018

                      Dear sir/madam,

                      My sbi credit card hacked today i. E. On 30th august 2017 (08.21am). Transaction happened without otp. Transactions were made of 43, 226.27 rs/-. (Indian rupees)

                      I have realized the transaction in the afternoon when i received a phone message. Within two seconds i got two messages that my card is blocked due to suspected activity. Then i called customer care and asked how the transactions happen without any otp and i got a reply that they will go through the issue and try to resolve in a month.

                      This was noticed by sbi team during transaction time (I got a mail from sbi team at the same time i. E. 08.21am) then why the team has not stopped the transaction and blocked the card?

                      I could see below transactions in the sbi card portal.
                      1. Mcm products usa inc new york us txn o[censored]s675.03 (43, 226.27rs/-)

                      How could sbi permit credit card payment without otp? This is purely recklessness of sbi team because i have noticed from cyber crime complaint register that there are my victims in this month only.

                      It seems these hackers only targeted for sbi credit card holders.

                      Note: who will pay the monthly bill when it statement is generated?
                      Oct 23, 2017
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2017
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer, Apologies for any inconvenience caused. .We will be glad to assist you with the concern. Please mail us your contact details at [protected]@sbicard.com with Ref No. 1001 & we shall connect with you to address your issues.
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                        N
                        Nikita wadhwani
                        from Indore, Madhya Pradesh
                        Aug 30, 2017
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                        Address: Sagar, Madhya Pradesh

                        Sbi, bina-etawa (Mp) have failed to activate my internet banking. It was tried 10 months ago also. They keep delaying it and now they claim to have lost their password and entering the new pin is not possible for them. So, internet banking cannot be started. Extremely dissapointing.
                        Employees are not regular at work. So, they can't process the request. No particular date given when they can try to do it.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          N
                          Nikitapayal
                          from Mumbai, Maharashtra
                          Aug 30, 2017
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                          Address: Jodhpur, Rajasthan

                          There is sms service activated in my savings account [protected]. I have requested the bank verbally as well as in written on plain paper for deactivation of same since i have very few transactions in the account and i do not want such service.

                          The bank answered that the service cannot be deactivated. If you want to stop the service, close the account then. They do not provide any form for deactivating it. I do not have net banking for the account.

                          Solution: since sms service is value added service and not any banking service, customer has an option to choose for such services.
                          Request you to kindly stop the sms service immediately since i have been already charged many times for the service.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dear sir,

                          i am working in nigeria and my salary credit in SBI indian account, i am calling to main branch but he not received the my phone also sent the relative but not any satisfactory answer him.

                          kindly send the SWIFT CODE of Amroha main branch.

                          address:
                          JAT BAZAR AMROHA
                          IFSC: SBIN0000610

                          Regards:
                          Saurabh Kumar
                          +[protected]
                          I've gotten this msg from am-cbssbi saying some deposit in my account
                          I don't have any account in SBI.
                          Kindly look into it and get this resolved.

                          Your A/C XXXXX257530 Credited INR 5, 000.00 on 24/08/17 -Deposited by Cash by SELF . A/C Bal INR 5, 000.00

                          Sincerely,
                          Chitrakshi Nagpal.
                          [protected]
                          Iam not able to do online transaction as it shows your card is not registered with verified by visa I tried calling bank several times, I emailed them several times with screenshots attached to it I even changed my card but still they aren't resolving the issue and it's been a year now I have no option
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                            bharat7355
                            from Ahmedabad, Gujarat
                            Aug 30, 2017
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                            Address: Sabarkantha, Gujarat, 383001
                            Website: consumercomplaints.in

                            My s/b. Account no. Is [protected]. And my atm card is blocked on 06/aug/2017 and ticket no [protected]. I am apply for second atm card but my secound atm card is not issued from long time my first atm card in name of branch motipura himatnagar, dist-sabarkantha

                            So i m requested to you that kindly issue my secound atm card in my name and post to my home address.

                            Thanks & regards
                            Parmar bharatkumar
                            Mob. No. [protected]
                            Email : [protected]@gmail.com
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            My name is reddipalli leelavathi .my account number [protected]. 21st August 2017 I loss my rs.5000 in my account.Actually that time I am not withdraw money but cutting.plz re deposit my money above account number.
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                              D
                              Divine Tree Ltd
                              from Mumbai, Maharashtra
                              Aug 30, 2017
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                              Address: 380015

                              30/08/2017

                              To,
                              Dear sir,

                              We, divine tree limited having current account no:[protected] at satellite branch, ahmedabad. After merging of state bank of bikaner and jaipur, state bank of mysore and state bank of india. Staff of this branch is not supporting us properly. Even when we are complaining to the manager[ajitbhai], he is advising that if you are feeling these kind of small problems close the account. They are talking to us like they are having monopoly in bank division.

                              Please co-operate for the same.

                              Regards,
                              Divine tree limited
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                raveen soren
                                from Samastipur, Bihar
                                Aug 30, 2017
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                                Address: East Singhbhum, Jharkhand, 831018
                                Website: [email protected]

                                I was applying for passport through online mode and make a payment of ₹ 1512.75/- using an central bank of india debit card. The amount got deducted from my bank account but the payment status showed not paid this deduction is not return by passport seva kindly refund the amount.

                                Name: ravin soren
                                Application reference number :17-[protected]
                                Date of transaction : 28/08/2017
                                Card type : debit card
                                E mail address : [protected]@gmail.com
                                Bank : central bank of india account

                                Please try to fix the problum as soon as possible or refund the amount.

                                Please refund it
                                Thank you.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Raghunath Ram Choudhary
                                  from Mumbai, Maharashtra
                                  Aug 30, 2017
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                                  Address: Jaipur, Rajasthan
                                  Website: [email protected]

                                  Hi
                                  Sir,
                                  I am raghunath ram choudhary my loan account no [protected] i am credit loan 500000/- but different rate of interest in different branchs my frnd say to pmsp account personal loan rate 11.80% but i am paid 13.45 % so there correct my interest rates and information me please. Already paid more interest rate by me so please solutions my problem.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    maddy.madhur
                                    from Allahabad, Uttar Pradesh
                                    Aug 30, 2017
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                                    Address: Lucknow, Uttar Pradesh

                                    I geeta bhatnagar, holder of a/c no - [protected] having maestro card (No[protected]). At the time of depositing money in sbi cash deposite machine located at ashiyana colony, opposite khazana market, rs.6000 accepted by machiine but remaining rs.6000 has been declined, so i click on "add more cash" option and place the money of rs.6000 in machine but thereafter machine showing "hardware error" and my total money of rs.12000 locked in cash deposite machine in denomination 500*20 and 2000*1.
                                    Please return my money of rs.12000 into my account.
                                    Date of deposite - 29/08/2017 (1:38:16 pm)
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Yogesh9962
                                      from Noida, Uttar Pradesh
                                      Aug 30, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I made a mobile banking transaction through your app sbi anywhere by scanning qr code the300 rs amount get debited from my account but my tv not get recharged imade transaction on 16 august. And my transaction id is:722816a00024. Even i complained through mail but i get no response from sbi customer care. When i called customer care they were not giving correct answer and trying to make me fool. They said your money will get refunded but till now my money is still not get refunded help sbi.

                                      Thankyou
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Aug 30, 2017
                                      Updated by Yogesh9962
                                      When will I get refund
                                      SBI acount no [protected] ifsc code 005598.On dt 27feb 2017 a fraud transaction was made through ATM of sum₹ 40000 .After complaining 33000 ₹.was Freezed .Now bank manager is asking to bring the culprit by myself and then to return the money.Please sir take some necessary action to return money.
                                      Mere khate se 10000 rs date[protected] ko widal ho gaya atm se jab ki mujhe 10000 rs atm se nahi mila aaj tak[protected] tak vapas nahi hua hai account no [protected] sbi balaghat ifsc code sbin 0000318 hai .
                                      [protected] ko time lagbag 6-00 se 7-00 baje atm sbi hanuman chouk se paise nikla per account se kat gaya hai parchi no 6726 hai
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                                        Chimi Denzongpa
                                        from Agra, Uttar Pradesh
                                        Aug 29, 2017
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                                        Address: Kolkata, West Bengal

                                        Respected sir,
                                        Early in afternoon today i got a call and message saying i need to activate my debit card which i hadn't activated. I thought it might be fraud so i didnt share my details. Later i got message from sbi stating i should give the debit card details and i did give. I now saw i have zero balance. I am college student and now seeing my bank balance empty makes me feel miserable. What should i do??
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Aug 29, 2017
                                        Updated by Chimi Denzongpa
                                        the number of the fraud:[protected].
                                        Dear Sir,
                                        I have made my GST Liabilities Payment Rs. 20826/- through sbi epayment on 24/08/2017 10:29:37, Rs 20826/- debited from my account but on GST portal did not get any credit and status showing AWAITING BANK CONFIRMATION, it is my CPIN [protected] .
                                        I have a savings bank account in SBI Bagalur branch. Since this is rural area, a minimum balance of 1000 is sufficient to maintain. But for last two months, I'm maintaining balance more than 5000 and still the bank deducted 115 and 118 for last two months for monthly average balance maintenance. Please do the needful.
                                        Please forgot my sbi netbanking username and password
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