State Bank of India [SBI] Complaints & Reviews

I bring to your kind notice that i made transaction on jio.com website through sbi net banking using user id and password for rs 99.00 (For jio membership) on 01.03.2017.
The above said amount deducted from my sb account but not transaction successful.
I filed online complaint.
Bank give online sbi complaint/ resolution status against my ticket no. Pt[protected] date 30.7.2017 as follows:
“ as confirmed with merchant transaction id igaawrprq5 has been successful and settled on 02.3.2017 with ref. No. Du68206248. For further details kindly contact your merchant”.
But, the merchant jio.com against my service request no. Sr00000byua1 stated that
We couldn’t trace your transaction as per our records. Also the jio advised me to contact the payment source for the clarification in case declined.

Further my bank statement shows particulars to debit rs.99.00 as” to transfer, inb reliance jio infocom bill_rejioi payments ref no. Hsbi[protected]igaawrprq5.

I request you to kindly do the needful in this regard for refund from sbi bank side.
With regards,
M. Sugumar, melmaruvathur, tn
Dt.26.8.2017

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed.

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name - b suiam

A/c no.[protected]

Ifsc-sbin0rrmegb

Mobile-[protected]

Sbi payment ref no - [protected]igabxbhe

Nios ref no. D[protected]
Citrus ref no. [protected]
Payment date - 26/08/2017

Sent from my dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in snd had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful". I am giving details kindly look into the matter and do the needful at the earliest.

Name - b suiam

Nios reference no. D[protected]
Sbi ref no - igabxbhex6

Nios ref no. D[protected]
Citrus ref no. [protected]
Payment date - 26/08/2017

I am a paramilitary persons (Border security force). Holder of sbi acc no - [protected] (Pmsp). My compliant is that i have issued a cheq bearing no.[protected] for rs.6945/ in favour of hdfc home lone on dated 15/07/2017. The cheq was dishonoured by sbi and penalty rs 590/ was recovered from my account and again on 24/07/2017 the same cheq dishonoured by sbi penalty of 590/ was imposed on me.
On 29/07/2017 the above bearing cheq was cleared. Since no mistake was made on my part i want you to refund my money ie.1180/ rs.

[protected]
Sbi credit card no.[protected].
Name. N. Uma.
My card is not active, but many times i swiped that card which is not activated. So many times i contacted the customer care that i want tamil language person to communicated. One lady spoke with me acknowledging the details i said the bank. That contact no is [protected] time is 11.58am on 5th august 2017. She asked some otp number and said that is to activate my card. Then i received continuous messages informing my transactions which i didn't do. I contacted coimbatore sbi card branch and issued a complaint on it. Please do concern this issue and refund the credit limit of my card.

Re: [interaction id:1-[protected]] l2. Jpg
Inbox
X

[protected]@sbicard.com
Aug 21 (4 days ago)

To me
Re : review of transaction dated 05/08/2017 at paytm mobile solut inr WWW.PAYTM.IN, paytm.com/paytmwallet, payu, one97 communications, www oxigenwallet com, for rs 3000.00*16, rs 2000.00*2, rs 4000.00*2, rs 5, 000.00 on your sbi credit card.

Dear uma n,

This is in reference to your communication regarding above mentioned transaction with your sbi card number 000000*4131.

We would like to share that we have completed the investigation for the said transaction. It has been observed that the transaction has been performed in a secured manner as the same has been validated by your card cvv and dynamic one time password (Otp) over the internet/ ivr.

Further, we wish to confirm that as per our records, the dynamic one time password (Otp) was successfully delivered at your registered mobile number. Transaction alert sms regarding the aforesaid transaction was also delivered at your registered mobile number. Considering all of the above, the liability of transaction in such cases lies with the cardholder.

Otp sms details (05/08/2017):

Publish date mobile no delivery status delivery time sender id # of sms message tag operator circle
8/5/2017 12:04 [protected] delivered 8/5/2017 12:04 sbicrd 2 ol_p_one97 communications ltd_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:05 [protected] delivered 8/5/2017 12:06 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:21 [protected] delivered 8/5/2017 12:21 sbicrd 1 ol_p_one97 com ltd-paytm_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:22 [protected] delivered 8/5/2017 12:23 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:24 [protected] delivered 8/5/2017 12:24 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:25 [protected] delivered 8/5/2017 12:25 sbicrd 1 ol_p_payu_inr. 5000.00 bsnl gsm tamil nadu
8/5/2017 12:26 [protected] delivered 8/5/2017 12:26 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:28 [protected] delivered 8/5/2017 12:28 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:29 [protected] delivered 8/5/2017 12:30 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:31 [protected] delivered 8/5/2017 12:31 sbicrd 2 ol_p_one97 communications ltd_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:32 [protected] delivered 8/5/2017 12:32 sbicrd 2 ol_p_one97 communications ltd_inr. 2000.00 bsnl gsm tamil nadu
8/5/2017 12:34 [protected] delivered 8/5/2017 12:34 sbicrd 2 ol_p_one97 communications ltd_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:36 [protected] delivered 8/5/2017 12:36 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:37 [protected] delivered 8/5/2017 12:38 sbicrd 2 ol_p_one97 communications ltd_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:38 [protected] delivered 8/5/2017 12:38 sbicrd 1 ol_p_www oxigenwallet com_inr. 4000.00 bsnl gsm tamil nadu
8/5/2017 12:39 [protected] delivered 8/5/2017 12:39 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:40 [protected] delivered 8/5/2017 12:40 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:41 [protected] delivered 8/5/2017 12:41 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:43 [protected] delivered 8/5/2017 12:43 sbicrd 2 ol_p_one97 communications ltd_inr. 2000.00 bsnl gsm tamil nadu
8/5/2017 12:43 [protected] delivered 8/5/2017 12:43 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 2000.00 bsnl gsm tamil nadu
8/5/2017 12:44 [protected] delivered 8/5/2017 12:45 sbicrd 1 ol_p_www oxigenwallet com_inr. 4000.00 bsnl gsm tamil nadu
8/5/2017 12:49 [protected] delivered 8/5/2017 12:49 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:50 [protected] delivered 8/5/2017 12:50 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu
8/5/2017 12:51 [protected] delivered 8/5/2017 12:51 sbicrd 2 ol_p_paytm mobile solutions pv_inr. 3000.00 bsnl gsm tamil nadu

Transactional sms details (05/08/2017):

Publish date mobile no delivery status delivery time sender id # of sms message operator circle
8/5/2017 12:25 [protected] delivered 8/5/2017 12:25 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.65, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:29 [protected] delivered 8/5/2017 12:29 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.54, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:30 [protected] delivered 8/5/2017 12:31 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.51, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:32 [protected] delivered 8/5/2017 12:32 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications l on 5 aug 17. Remaining credit limit: rs.48, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:33 [protected] delivered 8/5/2017 12:34 sbicrd 1 rs.2, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications l on 5 aug 17. Remaining credit limit: rs.46, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:35 [protected] delivered 8/5/2017 12:35 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications l on 5 aug 17. Remaining credit limit: rs.43, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:37 [protected] delivered 8/5/2017 12:37 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.40, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:38 [protected] delivered 8/5/2017 12:39 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications l on 5 aug 17. Remaining credit limit: rs.37, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:41 [protected] delivered 8/5/2017 12:53 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.27, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:42 [protected] delivered 8/5/2017 12:53 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.24, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:43 [protected] delivered 8/5/2017 12:53 sbicrd 1 rs.2, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications l on 5 aug 17. Remaining credit limit: rs.22, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:45 [protected] delivered 8/5/2017 12:53 sbicrd 1 rs.4, 000.00 was spent on your sbi card no. Ending xx4131 at www oxigenwallet com on 5 aug 17. Remaining credit limit: rs.16, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:49 [protected] delivered 8/5/2017 12:53 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.13, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:22 [protected] delivered 8/5/2017 12:23 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at one97 communications limi on 5 aug 17. Remaining credit limit: rs.71, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:24 [protected] delivered 8/5/2017 12:24 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.68, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:26 [protected] delivered 8/5/2017 12:26 sbicrd 1 rs.5, 000.00 was spent on your sbi card no. Ending xx4131 at payu on 5 aug 17. Remaining credit limit: rs.60, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:28 [protected] delivered 8/5/2017 12:28 sbicrd 1 rs.3, 000.00 was spent on your sbi card no. Ending xx4131 at paytm mobile solutions on 5 aug 17. Remaining credit limit: rs.57, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:39 [protected] delivered 8/5/2017 12:40 sbicrd 1 rs.4, 000.00 was spent on your sbi card no. Ending xx4131 at www oxigenwallet com on 5 aug 17. Remaining credit limit: rs.33, 000.00. Bsnl gsm tamil nadu
8/5/2017 12:40 [protected] delivered 8/5/2017 12:41
...

[message clipped] view entire message

Cpin-[protected], dtd:22/aug/2017, brn-ik00gzqok8. The transaction shows "success" in sbi-portal but gst portal shows "awaiting bank confirmation". Because of this error, i had to pay 2 times & it is horrible about credibility of sbi.

How can anybody trust when our whole country is drive for e-payment while sbi is not geared for the same.

What i am suppose to do to clear this challan?

I requested for closure of my signature credit card on 10th of august but to no avail. On 25th i am being told by cust care executive that i requested for retention. The recording can be heard to check.
Consequent to which i lost 2832/- on 25th of august through linkedin site which is withdrawing every month without intimating me & i am not getting even otp. Please get it refunded as it is due to callous attitude of cust care executive. I was even told that a complaint for refunding the same has been lodged, for which i never received any complaint no. Or sms.

I requested for debit card on 29th of July but not received yet. I went my home branch for 5 times but they are not taking action against my request they are just ignore me. And they have not any type of respect for the time of their customers. I am a college student. I have to go college regularly. But the bank is Westing my time. That's not the good behaviour towards the customer.

Dear team,

We have made gst payment on 24.08.2017 for gst tax payment under e-payment for the below 5 cpin, however gst site is showing awaiting bank confirmation. The following amount is debited from account. But as of now the payment not yet credited to gst portal.

Bank is saying gst problem, gst team is saying bank problem complete mishap. Due this issue we can’t file the return still now.

Please help us..

Regards,
Prabu

On 01/08/2017, three cosecutive transactions (Rs 20000, rs 5000 & rs 3500) total rs. 28500/- were done by my atm card while atm card was with me. Neither my atm card lost nor i had given my atm details to anyone. Immediately i registered complaint on sbi helpline & also in local police station. Still there is no any action.
Kindly look into my matter.

Mera naam nilam hai meri 50000 ki fd thi jo date 29.12.2008 ko banai gaijiski maturity date 29.12.2014 and maturity amt 85288 hai kinto mere dvara fd date 27.03.2017 ko closed karavai kinto bank dvra mere saving a/c me only 65434/-rs jama kiye gaye hai fd a/c [protected] hai and nivedan hai ki mera fd ke pure pese mere a/c me dalvane ki krapa kare.

Due to demise of my husband in road accident, as per tribunal award, three fdrs for myself and two my minor sons were open with rohini court branch on 7.6.08. On receipt pan cards were deposited 2010-11. Every year form 15g were submitted. On maturity of my elder son kartik suri cheque for rs.224873//- against maturity value of rs 238151/-. Was given. Widow helpless lady tired o[censored]nlimited visits to the branch without any positive response. Fate of other two fdrs due on 7.6.18 not known.
Sonali suri
16 chander nagar
Janakpuri, new delhi 110058
Mob-[protected]

My mo. No.[protected] is recharged of 398 rs on 21/08/2017. One transaction of 398 uh[protected] is failure and the next transaction of rs 398 uh18890606 is success. So please refund my rs 398 in my a. C. I have recharged my no.[protected] from sbi personal app internet banking. On 21 august 2017 at 18:03 o'clock. 398 rs double deducted from my sbi a. C. No. [protected]. The recharge is successful only one time. And my balance was deducted two times. So refunds of 398 rs refund in my state bank of india a. C. I have confirmation massage from vodafone company that the recharge was revived only one time.

On 23rd august 2017 around 12: 13 am i have deposited 2000 through cash deposit machine at kothaguda opposite of western pearl building, when i inserted the note into the machine it took but on the screen after inserting the pin it given "temporarily unable to process" and i didn't receive my cash nor it was deposited into my bank and from the past two days im calling to sbi customer care regarding this issue but they were stating technical issue and telling me to call after 2 hours. This is ridiculous as the customer executives giving the same reason again and again instead of slowing my problem.

Hope the issue will get resolve soon.

Dear sir,

I have an a/c in sbi which was mainly opened for locker purpose and was hardly used. Infact i have never used my sbi card for any transaction whatsoever.

I received a call from a person on 21st aug 2017 stating that he was calling from sbi and had called up as he had to update my a/c as i had not submitted documents for kyc. He said he will be generating few otp from the system which i need to communicate to him so that he can update the a/c. As he was not otherwise asking for any bank details and was fully aware of my credentials i trusted him to be a banker and told him the otps. Later i discovered that i was duped by rs. 90, 000.

Pls. Note that i did not reveal any of my a/c information like a/c no. Card no. Cvv expiry date etc. This made easier for that person to dupe me. After this incidence i have lost faith in the bank to keep my credentials confidential. I would request you to make an immediate enquiry on the matter. Since my credentials were hacked by the fraudulent person from the bank i also hold bank tesponsible for the damage and compensate me accordingly
Swati misra

Date[protected] ko hanuman chouk balaghat ke atm se mere dara 10000 rs nikala gya per nahi nikla per account se rupaiye kat gaya jo aaj dinak ta vapas nahi mila
Mera account no [protected] hai kata dharak ka name john bagh mere dwara baar baar complent karne ke bawjood bhi aaj tak iska nirakran nahi kiya gaya, jis karan mai mansik or arthik roop se pareshan hu baar baar costumer care se complent karne ke bawjood bhi iska nirakran nahi kiya gaya majburan mujhe upbhokta foram ka sahara lea pad sakta hai kripya jald se jald nirakran kare...

Sir i have my account in sbi [protected].
My issue is i have paid of rs 5998 though visa card on 10aug 2017. But amazon claim that they don't recieve paymnt. Amount is stuck somewhere. Please refund my amount on same as earliest.
I earlier talk to sbi customer care on 22aug they raise complian with ticket no [protected] and gave result on 23aug that
'dear sir/madam, your complaint [protected] has been attended to and closed after resolution as: merchant confirmed transaction as successful..'
I want my amount back of rs5998.

A sum of approximately rs 2, 00, 000/- was required to be credited into my sb a/c no [protected] maintained in sbi tagore garden new delhi due to cancellation of admission of son vishal chandel with srm university.

2. The srm university has replied on 24 aug 2017 as under :-

Further to your below mail, your money has been refunded already on 5 august 2017, kindly check your account.

Utr:ciubh[protected]

Directorate of admissions
Srm university,
Kattankulathur-603203.
Ph:[protected]/11

Sbi should check the whereabouts of this utr issued on 05 aug 2016, if received why not credit into my account. If there is any fault it should have been reported back for correction. Why customer will suffer?

Insp yashpal singh
[protected]
[protected]

Hello,

I'm writing to follow up on our conversation about the refund for your order #[protected].

Our billing department has confirmed that we issued a refund to your original payment method for rs. 288.00 on august 15, 2017. The amount should reflect in your bank account statement or credit card statement after 22 august, 2017. The reference number for the refund is igabretdj5.

For bank account refund confirmation, you can contact the customer care department of your bank with this reference number for more information about your refund. If your bank doesn't provide the refund confirmation, you can dispute the transaction as "refund never processed". At that time, they'll see a pending refund and will follow the path back to our payment processor to locate the refund.

If the refund is issued to your credit card account, your card provider may take additional time to update the statement. Please contact your card provider for the refund confirmation.

Please note that you can also check your refund status on the website by visiting the your orders section:https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

I hope this helps. We look forward to seeing you again soon.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Jyoti s
Amazon.in

Hi, i've paid my admission fee online for diploma of elementary education nios and i made the payment through sbi visa debit card on the nios website page payment site. The transaction was successful but payment of fees was not made, but the money was debited/cut from my account, i would be very happy if you can kindly help me solve my problem. Transaction no is as follows:
Transaction no:[protected]citruspay nios
Date : 24/08/2017.

Thanking you

My:email:[protected]@gmail.com