State Bank of India [SBI] Complaints & Reviews

I would like to highlight the problems faced by the customers of sbi. After the merger of associate banks, the quality of service of sbi has gone down drastically. It is very sad to say that people are spending hours together to update their pass books to know their balance lying with the bank. As a teacher of accounts, i had suggested the banking authority to give vrs to those employees, performing below par. Please look at the performance of employees before granting monetary or non-monetary incentives. How many hours.. Our people spend in govt. Offices, banks etc. To execute their plans... Please make indian banks competitive by re-skilling the present workforce.

From
Prof. D. S ray
Bangalore

I have transferred amount of 80000 on 9th august 2017 to india for some family emergency purpose. Its been 5days over, but still there is no confimation message from bank side and amount was not credited. Pls let me know the status of the transaction. Its little bit emergency too for my family.. My id[protected]. Pls its well appreciated if issue is resolved.

Dear Sir,

My SBI Credit Card No.[protected] and the name mentioned on the card is: HARIVANI GOUR. Date of Expiry: 04/20 Registered Mobile: [protected].

On[protected] I had received messages on my mobile from SBI Card team regarding online transactions done on my card through net banking, without my knowledge. All those transactions done are in Foreign Currency (Dollar & Euro).
All these transactions done on[protected] during 9:30pm-10 :00pm (Indian Standard Time), wherein I was sitting in my home at Indore. I haven't received any OTP for the transactions, and I didn't share any personal details to any one. I had only received messages of Debit transactions on my cared.

Kindly register my compliant and do the needful.

I have also lodged complaint with SBI customer care, service request no. for which is:[protected].
Also in Cyber cell, Online dept. for which the complaint no is: #2711.

Please find my detail mentioned below:

Name on the Card: HARIVANI GOUR
CARD NO.: [protected]
DATE OF EXPIRY: 04/20
REG Mobile No.: [protected]

Kindly take my complain and do the needful

Thanks & Regards

Harivant Singh Gour
[protected]

Dear team

This is in regards to my sbi advantage plus card - [protected] which was offered to me on my savings account : [protected]

I paid inr 25, 000/- for fixed deposit and used card around more than 4 years.

This year in may 2017 i applied for simply click credit card and got it approved.

I decided to close my sbi advantage plus card - [protected] as i did not want to use two credit cards of the same bank simultaneously.

I called customer care on 3 jun 2017 and requested to close my credit card and release fix deposit.

Around 15 days later i received message that your query/complaints have been resolved.

To confirm again i called customer care and asked them to release fixed deposit they told me that all the lien have been removed and advised me to visit my sbi home branch where i am maintaining savings account to get it released from branch.

I visited branch which is in green park extension new delhi and requested them to release the fd amount. They tried to release amount but unsuccessfully. Even assistant branch manager came to check my account and concluded that there was somethings wrong with fd account and advised me to contact sbi card.

When i called sbi credit card customer, executive apologised for the inconvenience and told me that lien was not removed. He told me that he as initiated to remove lien and it will take further 15 days. Later after 14-15 days i received message that your query have been resolved.

Even last week i contacted sbi credit card customer care and asked your executive what to do to release my fd. Again he told me that there was no issue i just need to visit branch and get it released. I trusted him and visited branch on 7 august 2017 and directly contacted assistant branch manager. He referred my case to one of bank employ.

When that guy could not release the fd i again went to branch manager.
This time branch manager personally checked my account and tried to release the fd and spent more than half an hour to do so. But all in vain.

Then he firmly told me that this particular fd cannot be released from his branch because fd was not issued from the branch.

Even he told me if i present him fd hard copy still he would not be able to release the fd

I again contacted sbi card customer care, again they are telling the same story that there is no problem from their side and ask me to visit bank

Being one the topmost bank of the country they are doing like this. I am really disappointed from their services.

I request you to please look into this and do the needful.

Kind regards

Radhey shyam pal

[protected] (For security reason not providing mob. No which is updated in the bank)

[protected]@gmail.com

On saturday 5th aug, i had deposited 3000 rupees in cdm at shivajinagar, pune. It gave me receipt of sucussfull. But on my account it didn't get credited. Since satarday i didn't check amount i had waited for long time for gaining amount, but i didn't get. Please see this problem as early as possible i am in big trouble now. Thank u

My account no. Is [protected]

On 16.07.2017, total amount of rs. 80, 000/- was fraudulently debited from my account without my knowledge. The said amount was withdrawn/ transacted at sbi atm hfnc[protected] patpargunj, new delhi through total 5 nos. Of transactions, which are checked & found in my online banking portal.

To my surprise, i was present at my residence at mathura refinery nagar, mathura on 16.07.2017 & my debit card was also available with me at the time the said fraudulent transactions were made at delhi. Further, to my knowledge, i have never disclosed my atm pin to anybody.

Sir, i am a salaried person and have lost my hard earned valuable money because of no reason and this is a matter of serious concern to me & my family.in view of above, you are earnestly requested to recover my fraudulently debited money by finding out the details of transactions made as given above. Hope a prompt action will be taken from your side in respect of above.

Thanks & regards,
A. P. Gautam
[protected]

Respected sir,
I have very less knowledge in english so please try to understand what im saying.. My problem is my nearest atm centre is'nt working around in a month.. So i tryd to complaint in the bank (Sbi kerela chingavanam) then thy said that some of atm parts has been complaints and that is not available to replace so the atm is not gona work again till tht item is available... Also it s my home branch...

I am a customer of SBI bank, I have a car insurance. Recently My car met an accident and I had put it for a claim. I had registered a claim on 9.8.17 at Kolkata, my claim was partially denied. I have the following grievances and complaints against the service provider (SBI Car loan deprtment).

1. My car repair was denied citing trivial issues even when I have comprehensive bumper to bumper active car insurance. This insurance in itself means, whatever be the damage to the car shall be covered in insurance.
2. Intimation to me regarding the denial was delayed. I rreceived information on third day, in the mean time I had to suffer as my car was also stationed in garage as per insurer policy.

I am attaching the documents of denial letter from SBI. Kindly look into the matter.

Dr Sunil Kumar
Phone - [protected]
Policy number- 4825479
Claim number - 403151
Place - Kolkata
Date 11.8.17

To,
The head of the sbi bank,
Respected sir,
Please let us know every branch has same cheque deposit time? We facing inconvenience for this, at m. G. Road, kandivli-w. Branch it was 9.00 am to 9.30 am., is it sufficient? Besides this now it is reduced to 9.00 am. To 9.15 am. Only 15 minutes. No bank in india has such a less time, every bank has minimum 1 hour time. So with humble request please increase this timing for 1 hour i. E. 9.00 am. To 10.00 am. Kindly cooperate with customers, & do the needful.
Thanking you,
Customer.

Dear Sir / Madam,

This is to inform you that on date[protected] At 17.51 Pm i have done online payment in Yashvantrao Chavan Maharashtra open university website but at the time of online payment that time Rs 1517.70 payment has been deduct
from my account but online transaction has been fail so i request you to kindly refund the my amount as earliest .

Note : Also attached snap shot of amount fail in Ycmou portal & also attached my sbi bank statement for your reference.

Mera internet banking ka password aur user id invalid bta rha h last 30 days se
Aaj hm branch gye the check krne wahan k service manager ne mera account check kr k btaya k koi prblm nhi h
Apna user id r password change kr do
Prblm solve ho jayega
Aur abhi jab hm apna login password change kr ne gaye toh account no., user id, registered mobile no., date of birth sab kuch invalid bta rha h
Customer care service kehta h branch mein jao
Branch wala kehta h koi prblm nhi h account mein

Respected sir or mam of sbi
I m rakesh patel today i visited in sbi branch of burari for demand draft at 4 pm and i have summited my form and counter no. 2 mr. _, gave time by 5 it will reach to you and i began to wait inside of bank and later on 10 minutes security gard came and said go out you can not inside, i said politely that i m far 6km from my home it takes long time to come here if i go at my home but he didn't listen me went on counter no. He said in rude behavior that who told to wait in side i gave you slip go out side and wait and from that time still i m out of the bank waiting.
Is there no any facilities for waiting in sbi branch burari...???

Dear sir,

My self gulab chandra yadav i opened my saving account with sbi branch sarai sheikh chinhat, lucknow account no. [protected] on[protected] but i dont get my atm card yet. For getting my atm card i visit the branch almost 5 times but no any suitable suggestion given by there staff members. When i contact branch manager mr. Vinod kumar gupta he also misbehave me. So pls do the needful action.

Regards
Gulab chandra yadav

While interacting with the bank employee
I was collecting my new debit card when this employee tells me not to address him as yaar in the future
My line was yaar how do i activate my card.
I ask him how do i address him he says 'sir'and that's how everyone addresses him.

I have no problem addressing him as sir but is this the norm that a bank follows and he tells me to leave from here and go to bank the manager.

On asking his name he refused to tell me his name.

I am in the army with a service of eight years and should i go around sirring people with whom we expect to be treated with regard and who provide us with the services of a bank.
What kind of culture is this bank promoting.

And like a mob other employees come over to you saying we are a team and will stand together.

Hi sir,

I received call from [protected] on 22nd confirming my sbi card details mentioned calling from sbi credit debit backend team - stating avail voucher to confirm otp from my mobile phone then there was a purchase of rs 7996.00.

When seen purchase made called sbi to block the card and cancel the transaction but unfortunately payment has gone through. I tried calling number to refund the money, she gave another number [protected] person called neha.

Purchase was made in the merchant name - sunshine media.

I tried calling everyday once they picked they said from sbi backend team. Please want to lodge complaint on this and refund the money.

My name is ipshita shah. Cc no is [protected] and my mb no is [protected]. Sir ur recovery person is abuseing me nd my staff also in my job place. This is not the way to recover money. If i left the job so how can i pay.
Your recovery person no is [protected]... He have abusing me a lot. Have no senses to how to talk a girl... Please take action as soon as possible sir

My account number ac no [protected] on 10.08.2017 around 4.55pm i made a atm transcation of rs 20000 from my account from sbi atm machine which is in jolarpettai new hotel street. When cash was about to release that time power got failure in atm machine cash got stuck in sbi atm machine. I did not even get the money and receipt. But received sms for transaction but the machine did not dispose the cash. I also called the customer care and registered the complaint with the ticket no [protected]. Please quote this number. I request you to takeaction to reverse the cash as it i dont want to loose my money.

I have an account holder in sbi.
My a/c number is [protected].
I have applied for cheque book in[protected]. But now also i don't get my cheque book. I contact the branch. But they also don't help me to get my cheque book. Please i request you to take proper steps against this complain as soon as possible.
I have also contact the post office but they also don't help me. When i went cyber cafe to track postal department they also refuse me because no reference number near me. Please help me.
Thanking you.

A/c - [protected]
Ifsc code - sbin0006185

Plzz req. Sir /mam mai bank ki branch mai ja chuka ho par not response

Plz req. My mob number is - [protected]

And nahi internet banking or nahi cheak book or nahi online transfer nahi hota hai

Mai bank 10 days lagatar ja rha ho par koyi responce nahi milata hai
Or nahi mangser sir say req. Bhi kar chuka ho

Mob - [protected]

Plz fast reply me

Yesterday i made a transaction from sbi kovvur ac no[protected] ifsc sbin0000860 to hddc bank ac no [protected]. Ifsc hdfc0001033 through bhim application in mobile. Amount debited in my account, but transaction failed. Transaction i'd is[protected]. Hence please credit money into my account 4800 rs. I checked bhim app for transaction. It shows transaction failed due to bank is in off line. I faced many times these kind of problems. But this is first time money 4800 rs debited. So plesase resolve the issue as early ss possible.