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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 792

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A
AkanshaSharma
from Roorkee, Uttarakhand
Mar 22, 2017
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Address: Saharanpur, Uttar Pradesh, 247001
Website: www.sbi.co.in

I made three online payments on 15th March 2017 between 12:30 to 03:00 am to the Passport Seva using SBI portal.
All the three transactions failed but the amount was deducted. Total amount deducted is 1500x3=4500.
My a/c no.: [protected]
IFSC Code: PUNB0156600
Application Reference Number:[protected]
Date: 15/03/2017
Payment amount: 1500 (x3times) =4500
Transaction id: CP78405006, CP78404350
It's been long but the amount has not been refunded. Kindly look into the matter.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    N
    nishitupatel
    from Delhi, Delhi
    Mar 22, 2017
    Resolved
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    Resolved

    Address: 400064

    At time of passport reissue fees payment passport site redirect me to SBI gateway for secure payment and they deducted my amount.but in my status in passport application they says failed and in this case my amount shuold be credited back in my account in 7 days which is not happen.at passport web site they says email on customercare.[protected]@sbi.co.in id if you dont get refund i emailed 3 time no reply. phone is not ever connected to sbi passport designated number.

    deducted amount Rs.1521.

    Name: Nishit U Patel
    email id: [protected]@gmail.com
    mobile no: [protected]

    Applicaiton refrence number: 17-[protected]
    POS: POS-PASSPORT_SEVA_MOPS_O

    Date: 15/03/2017
    Time: around 3:20 p.m
    Apr 20, 2017
    Complaint marked as Resolved 
    kgiuiubok
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      B
      Bandita Saikia
      from Gurgaon, Haryana
      Mar 22, 2017
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      Address: New Delhi, Delhi, 110075

      Dear Sir,

      I have a Saving Bank Account (A/c no: [protected]) in your Branch. I have submitted KYC form on Saturday 18 March 2017 subject to change of permanent/mailing address. But still my new address is not updated on the record.

      My new address is Flat No 9, 3rd Floor, Plot No D-1/8, Palam Kunj, Sector – 7, Dwarka, New Delhi – 110075. As I recently shifted to new address, I, don’t have any address proof in this address. As discussed with Branch Manager, I submit my rent agreement as an address proof.

      I request you to kindly take the necessary action and change my address on your record as soon as possible

      With kind regards

      Bandita Saikia
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      I want to change my mobile number ..The registered number is my previous number .. It's become problematic to use my SBI card Without OTP.. So Please accept my application as soon as possible. Thank you
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        S
        sanjay semwal
        from Pune, Maharashtra
        Mar 22, 2017
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        Address: 411001

        Dear sir,

        I had applied for a Sbi Air India Platinum card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

        I got one message from SBI - Please give us 11 working days to process your application .But when i checked online its showing

        "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."

        I have given all the documents .Please tell me what are the reasons for rejecting my application.
        APP NO:[protected]
        D.O.B: 06.06.1970
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        My grandparents got calls from [protected]..his name rahul sharma .. senior officer in S.B.I Mumbai as per parents.. they were asking about account no. And told that u have insurance in s.b.I.. I called on that no. They told these things to me..than I felt something wrong ..so I want to know ..is this fraud call?
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          chandantalkies
          from Tumkur, Karnataka
          Mar 22, 2017
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          Address: 560090
          Website: www.sbi.co.in

          Refund not processed

          amazon.in has issued me refund in my account on 11th to 15th march and still i didn't got refund. i complain on SBI customer care representative, they are telling we are not taking complaints and we cant check through your transaction reference.

          transaction reference- 4890843900526673603014
          authorization code- %231705

          i am complaining about SBI
          please kindly check where is my refund.
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Mar 22, 2017
          Updated by chandantalkies
          When my refund will come
          Sir, I am Abhijeet Baburao jitte. Last month I requested my ATM CARD in state bank of india, Mandrup Branch having IBFS CODE SBIN0012484 but yet I not received also I am not get pass book also. For my education purpose I required ATM card so I requested you please help me as early as possible.
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            D
            Diptawap
            from Kolkata, West Bengal
            Mar 22, 2017
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            Address: 743233

            SIR MY REFERENCE NUMBER 17-[protected]

            I Submit from and payed through BANK OF INDIA DEBIT RUPAY CARD
            DATE[protected] AT 11:18AM.

            Bank debited my balance but IN passport payment status its failed.Please sir refund my money rs:1512/ rupee

            My bank Transaction number -PASSPORT_SEV/706103/

            sir my humble request to you refund my one thousand five hundred twelve rupees

            My Bank of india ac number-[protected]

            IFSC CODE-BKID0004059
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Without informing debit money 100, 2 times in this month 15 on e time. net banking is also also showing also login every time pls solve issue
            Hello sir/madam i forgot my account number please help me in getting it back

            thanking you
            srikar goud
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              R
              rishicoorg
              from Tumkur, Karnataka
              Mar 22, 2017
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              Address: Dakshina Kannada, Karnataka, 575001
              Website: sbi

              The amount of 3536 has been deducted from my account on 18th of February 2017. After that I have tried to call SBI payment gateway customer Care number more than 500 times and I have sent them more than 30 mails. Till now I didn't get the money back. I didn't get single reply from SBI.worst service from SBI. Pathetic service from them.
              What kind of payment gateway and what Kind of blunders they ate doing I don't know. When they cannot give resolution why SBI mentioned their mail Id and customer Care number I don't know. That too in Passport Seva website. Passport Seva website people also helpless people.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                sabume2000
                from Attingal, Kerala
                Mar 21, 2017
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                Address: Ghaziabad, Uttar Pradesh, 201004
                Website: sbi

                I am holding a senior citizen saving scheme account at AF Station Hindon branch of State Bank of India. In March 2016 I have submitted an application for transfer of the same to the SBI branch at Thiruvananthapuram. However, no action was taken by the branch in this regard. After making repeated complaints, the manager has intimated that he is unable to transfer the same due to some technical issues. More than 20 correspondences and telephonic discussions were made in this regard. Even after passing one year, the bank has not transferred the account to Thiruvananthapuram. As per the government policy in the regard, the senior citizen savings account can be transferred to any where. However, even after submitting the requests at various levels, the bank is not ready to transfer the account.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  shavitri devi
                  from Alwar, Rajasthan
                  Mar 21, 2017
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                  My father kapoor chand gupta was expired on 21.5.2016 and he had a saving account no.[protected], govt.teacher. My mother savitri devi has also saving account in SBI, Brahmbad(Bayana) account no.[protected].She has submitted all the required documents so many times but the bank asks repeated additional documents resulting we are feeling harrasing. It is joke that my mother savitri devi is wife of Late Shri Kapoor Chand Gupta who is also getting family pension but it is beyond understanding that why bank is not transferring the amount in her account even we have submitted all the documents. a period more than 10 months passed but yet formalities are not completed by the bank. Kindly arrange to make payment to her account at the earliest otherwise she has to take shelter of civil court and claim mental and financial loss for which bank shall be responsible.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Mar 21, 2017
                  Updated by shavitri devi
                  My father kapoor chand gupta was expired on 21.5.2016 and he had a saving account no.[protected], govt.teacher. My mother savitri devi has also saving account in SBI, Brahmbad(Bayana) account no.[protected].She has submitted all the required documents so many times but the bank asks repeated additional documents resulting we are feeling harrasing. It is joke that my mother savitri devi is wife of Late Shri Kapoor Chand Gupta who is also getting family pension but it is beyond understanding that why bank is not transferring the amount in her account even we have submitted all the documents. a period more than 10 months passed but yet formalities are not completed by the bank. Kindly arrange to make payment to her account at the earliest otherwise she has to take shelter of civil court and claim mental and financial loss for which bank shall be responsible.
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                    A
                    A francis
                    from Dharwad, Karnataka
                    Mar 21, 2017
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                    Address: help
                    Website: sbi.co.in

                    I'm a francis asst manager sbi aurad branch bidar dist my native is bengaluru after my promotion
                    posted me sbi aurad br bidar dist as manager operation . Suddenly I got high fewer so I aidmited my native hospital without availed administrate clearnece in sbi regional business center Rbo . So above reason my medical bills were returned so that kindly arrange to give proper settlement as soon as possible because I have been availed gold loan so that request you solve my problem
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Roma thakur
                      from Indore, Madhya Pradesh
                      Mar 21, 2017
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                      I have applied for appointment at indore psk for passport two times on 26 & 27 Feb 2017 . Amount got deducted from my IDBI bank account but transaction status was failed . I have mailed three times at customercare.[protected]@sbi.co.in but did not get any response. It has been 23 Days now and i have not got refund of My amount. Please refund my amount as soon as possible.
                      Application Reference Number -
                      17-[protected]
                      date of transaction - 26& 27 Feb
                      Total amount - Rs 3024 ( Rs 1512 each time )
                      Applicant name - Roma thakur
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        shreevas
                        from Diphu, Assam
                        Mar 21, 2017
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                        Address: Jorhat, Assam, 785001

                        I transferred rs 5000 from sbi buddy wallet on 6 march to an account but amount didn't transferred .on 10 march I registered a complaint on customer care that told that within 10 days amount will be back. after ten days I contact customer care but no response they told complaint registered and Will receive a message but not received a message and amount.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          2
                          23arch
                          from Delhi, Delhi
                          Mar 21, 2017
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                          Address: 842002
                          Website: FLIPKART

                          I had purchased some item worth Rs 2699 from FLIPKART on 08.03.17 but due some reason I cancelled the order on the same day. The Flipkart has refunded the amount
                          They have forwarded me the refund details.

                          Refund reference number: HSM[protected]
                          Refund date and time: 08 Mar 17 09:56:39 AM
                          Bank transaction ID: HSM[protected]
                          Authorization code: 0300
                          Payment mode: Debit Card

                          Please contact your bank's customer support with these details for further assistance.

                          Hence I am writing to you for resolving the issue related to my refund and get the amount credited to my account.

                          My Account No. is [protected] with SBI
                          MITHANPURA BRANCH, MUZAFFARPUR, BIHAR
                          KINDLY DO THE NEEDFUL AND ARRANGE FOR THE REFUND.

                          ARCHANA SINHA
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            Allwin Blesso
                            Mar 21, 2017
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                            Address: Thoothukudi, Tamil Nadu, 628619
                            Website: Amazon india

                            My reference number is 465327

                            To,
                            The Chief Branch Manager
                            State Bank Of India
                            Main Branch

                            Subject: Charge dispute "Refund never processed"

                            Dear sir

                            A refund of 6999 rupees was successfully processed on 15 March 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              from Pune, Maharashtra
                              Mar 21, 2017
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                              Address: Ahmednagar, Maharashtra, 414001

                              1. Sir mai pichale 1 mahine se internet baking ke liye bank ja raha hun.
                              2. Sir jab mai bank gaya aur maine miss Usha A Bhardwaj ko bola ki internet banking ke liye mera mob no approve kar do.
                              3. To wo muje bolti hai ki aap internet caffe jakar khud kar lo.
                              4. Aur bolti hai ki ye kam aapka hai mera nahi hai.
                              Sir Branch address SBI ACC & S AHMADNAGAR BRANCH CODE SBIN0017553
                              MY MOB NO [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                G
                                gkv12
                                from Delhi, Delhi
                                Mar 21, 2017
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                                Address: Madurai, Tamil Nadu, 625104
                                Website: www.sbi.co.in

                                Dear sir/madam
                                I wish to inform that, I withdrawal the amount of Rs. 10, 000 on 3.3.17 at SBI, Pallivasal street ATM, Goripalayam, Madurai, TamilNadu. But I am not yet received the money due to temporary decline of transaction and not received the receipt also. The compliant was registered through our branch manager by 8.3.17 and 10.3.17. And also forward the letter to SBI MADURAI KAMARAJ UNIVERSITY BRANCH through our branch manager by 16.3.17. But still now no response from your side. Kindly rectify the query. Reverse the amount to my account as early as possible.

                                Note : Debited description detail: ATM WDL-ATM CASH 8290 SBI MADURAI KAMARAJ UN MADURAI.

                                The account details as follows,
                                Account Name : Miss. NIRANJANA DEVI J
                                Address: 1/26 A, THUMBAIPATTI, MELUR-625108, MADURAI.
                                Account Number :[protected]
                                Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
                                Branch : MADURAI AGRI COLLEGE
                                CIF No. : [protected] IFS Code : SBIN0003952
                                MICR Code :[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Mar 21, 2017
                                Updated by gkv12
                                Dear sir/madam
                                I wish to inform that, I withdrawal the amount of Rs. 10, 000 on 3.3.17 at SBI, Pallivasal street ATM, Goripalayam, Madurai, TamilNadu. But I am not yet received the money due to temporary decline of transaction and not received the receipt also. The compliant was registered through our branch manager by 8.3.17 and 10.3.17. And also forward the letter to SBI MADURAI KAMARAJ UNIVERSITY BRANCH through our branch manager by 16.3.17. But still now no response from your side. Kindly rectify the query. Reverse the amount to my account as early as possible.

                                Note : Debited description detail: ATM WDL-ATM CASH 8290 SBI MADURAI KAMARAJ UN MADURAI.

                                The account details as follows,
                                Account Name : Miss. NIRANJANA DEVI J
                                Address: 1/26 A, THUMBAIPATTI, MELUR-625108, MADURAI.
                                Account Number :[protected]
                                Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
                                Branch : MADURAI AGRI COLLEGE
                                CIF No. : [protected] IFS Code : SBIN0003952
                                MICR Code :[protected]
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                                  N
                                  nirode 100
                                  from Kolkata, West Bengal
                                  Mar 21, 2017
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                                  Address: Kolkata, West Bengal

                                  I am a pensioner of central government and has been drawing my monthly pension from State Bank of India, Narendrapur Branch, Kolkata. During FY 2015 16 in aggregate Rs 64086 was deducted as tds from my pension amount of Rs[protected]% of pension) for the reason not known to me. I took up the matter with concerned branch but did not take any initiative to refund the excess tds amount. Subsequently, I did not find the amount in Form 26 AS for want of which I couldn't submit IT Return in time to get refund from IT department. At present also the amount is not appearing in 26AS. Perhaps the amount has not been deposited to Govt account. Pl. look into the matter as I am facing financial stringency due to my suffering from renal failure and I am to undergo dialysis twice a week.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Mar 25, 2017
                                  Updated by nirode 100
                                  Savings a/c through which pension is drawn - - - - [protected]
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                                    mahendra kolli
                                    from Namakkal, Tamil Nadu
                                    Mar 21, 2017
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                                    Address: Visakhapatnam, Andhra Pradesh, 531116
                                    Website: passport seva

                                    Complaint Details:
                                    I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days, But the amount cannot be refund my account.
                                    that day i lost two transactoin the amount 1512+1512
                                    requesting you please refund my amount 3026 rupees

                                    Application Reference Number 17-[protected]
                                    Given Name: kolli mahendra
                                    Service Type: FRESH
                                    type of application: NORMAL
                                    Fees: Rs.[protected] including payment charges)
                                    Payment status: Failed
                                    Payment Date: 6.03.2017

                                    I tried to call[protected] several times but it is always engaged, also dropped e-mail to customercare.[protected]@sbi.co.in several times but got no response.

                                    Email Id –mahendra.[protected]@yahoomail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      L
                                      Lamminlal Khongsai
                                      from Pune, Maharashtra
                                      Mar 21, 2017
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                                      Address: 411001

                                      Dear sir,

                                      My name is Lamminlal Khongsai

                                      kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No. [protected] to my mobile No. [protected].
                                      When i open my sbi bank saving a/c I didn't update my mobile no on my bank passbook so this is my first time I register my mobile no I really got confuse I dnt know how to complain also I need help and I want to register my mobile no for sms alert please help me

                                      Thanks
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Mar 13, 2017
                                      [email protected]'s response
                                      Complete
                                      My wife ac date of 8/2/2017 at morning I wanted to transfer 200rs in my paytm ac but not credit and paytm transfer amt to sbi bank but after some time 100rs only credit in ac then I called to paytm care they told me we givan you're amt so clerify abt 100rs pleas syp[protected]@gmail.com
                                      What the hell is fees excess drs refund my money
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                                        A
                                        Abhishek_Meena
                                        from Roorkee, Uttarakhand
                                        Mar 21, 2017
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                                        Address: Haridwar, Uttarakhand, 247667

                                        Sir,
                                        A refund of 2579 rupees was successfully processed on 7 march2017 to my account. This amount should have been credited to my SBI account by 13 march 2017, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund.

                                        kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        unique transaction refence no is :- 436021
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Sandeep shukla, Reg. No. [protected], uppsc pre exam fees pending showing and transaction id CP78631440, when it get clear as only 4 days left in payment deposition.
                                        "Worst experience", no respect for the customer, the loan department guy (don''t know his name) is very rude and his language is very cheap. He don't know how to behave with customer, his response towards customer is not good, he is busy with his own work. And the manager supports him.
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