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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 883

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A
Archie9
from Mumbai, Maharashtra
Oct 7, 2016
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Address: Mumbai City, Maharashtra, 400022

Incident date: 6/10/2016
My father had been mis-sold a TATA Croma SBI credit card yesterday. He didn't even know that he is giving consent to the credit card application and was unaware of joining fees, charges & interest rates. We want to cancel this application.
Application no[protected].
Disciplinary action needed to save innocent customers
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    D
    Dhanrajrewatkar
    Oct 7, 2016
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    Address: Nagpur, Maharashtra, 440
    Website: sbi.co.in

    I have changed my mobile number and it is registered on home branch.My old mobile number get all the sms service but new no.Don't.after withdrawal money from atm, sms is not coming.Mobile Registration is also done from ATM, still not getting any sms after withdrawal.
    When I tried my online payment option the one time password is going to my old number, online payment also not done
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Dear Sir,

    We have received ATM Crad no [protected] but we have not received PIN till now
    Kindly arrange to give new pin no as soon as possible

    With regards,

    Devi Singh Jhala
    [protected].
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      S
      Sagar Rewatkar
      Oct 7, 2016
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      Address: Nagpur, Maharashtra, 440
      Website: sbi.com

      I have changed my mobile number and it is registered on home branch.My old mobile number get all the sms service but new no.Don't.after withdrawal money from atm, sms is not coming.Mobile Registration is also done from ATM, still not getting any sms after withdrawal.
      When I tried my online payment option the one time password is going to my old number, online payment also not done
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        V
        varuna152
        from Delhi, Delhi
        Oct 7, 2016
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        Address: 110001
        Website: www.sbi.co.in

        Kehne ko to state bank of india (Sbi), bharat ka sabse bada bank hai, lekin borrowers ko pareshan karne mein bhi sabse bada hai... Ek sbi retiree family jisne saara principal aur interest de diya hai, usse bribe aur commission linked charges na dene par harrass kiya ja raha hai, pledged property 7 mahine se sealed hai aur auction karane ki dhamki di ja rahi hai... Borrower ki apathy sunne ke liye chairman, cgm, gm, dgm, agm, etc. Ke pass time nahin hai... Bechara borrower apni apathy kisse sunaye... Pm, fm, dy. Fm ko ghuhar lagai lekin... [protected]@yahoo.com
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        SBI A/C No : [protected]
        Payee Name : K.Rajalakshmi
        Debit Card : [protected]
        Cvv : 711
        Exp Date : 09/35
        Old Mobile No : [protected]
        Change New Number : [protected]
        kindly needful... SMS through the new mobile number...
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          P
          P.Afridi
          Oct 7, 2016
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          Address: Gaya, Bihar, 823001

          I md perwez alam 5th october visited pnb ap colony atm and transact my sbi debit card in machine for withdrawal 8500. Rupees but i haven't received money from machine and my amount of 8500. Rupees deduct frim my account when i cimolain to toll free on sbi they assured for return but not loged my comolain my account no. Is [protected]. Pbb gaya gewalbigha branch sbi plz help me
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Avanti Ghagre
            from Mumbai, Maharashtra
            Oct 6, 2016
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            Address: Thane, Maharashtra, 400601

            Kindly let us to know whose account emi is tagged to my account and emi is not recd msgs i m getting from last six months to my registered number. Pls check n confirm... Contacted ur customer care several times they informed me that you ignore the below msgs..

            Emi not recd for ur a/cxxxxx976368. Please ignore, if paid. Charges for late payment of emi of rs 573.00+ penal intt @2% shall be debited to ur a/c

            Kindly check and confirm on priority basis.

            Regards
            Avanti ghagre
            [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              prabhu D topno
              from Kolkata, West Bengal
              Oct 6, 2016
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110092

              I am a card holder of sbi. My credit card no. Is [protected] and the card saying is your sbi card ending no. Xxx9086 was decline for securty reason. Kindly activate my credit card urgently. I had transection of rs300 at freecharge whenever i tried to use my card the response code is 'your card is blocked for security reasons'. I am not getting the positive reply from authority. Please look into it and repair. Address-vikas marg lakshmi nagar delhi-110092
              Secondry address-a1b/79b paschim vihar new delhi
              Nov 7, 2016
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2016
              State Bank of India [SBI] Customer Care's response
              Dear prabhu D topno, Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
              My SBI Card no. xxxx xxxx xxxx 7391 is blocked for security reasons and so pl activate my card instantly .
              My SBI Card No.xxxx xxxx xxxx 9244 is blocked for security reasons and so pl activate my card instantly
              My SBI Card No. [protected] is blocked for security reasons and so pl activate my card instantly
              My SBI Card No. [protected] is blocked for security reasons and so pl activate my card instantly
              My SBI Card.No.XXXX XXXX XXXX 6383 is blocked for security reasons and
              so Pl activate my card instantly
              I am a card holder of sbi. My credit card no. Is [protected] and the card saying is your sbi card ending no. XX2915 was decline for security reason. Kindly activate my credit card urgently. I had transaction of rs. 1700 at Indian oil petrol pump whenever i tried to use my card the response code is 'your card is blocked for security reasons'. I am not getting the positive reply from authority. Please look into it and repair. Address-Mr.Niranjan Samal, NDRF, 03RD BN NDRF MUNDALI, CUTTACK, ODISHA PIN-754006.
              I am ASHOK SHRIYAN CREDIT card holder of SBI. My credit card no. Is [protected] and the card saying is your SBI card ending no. Xxx9654 was declined as your card is blocked for securty reason. Kindly activate my credit card urgently.
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                D
                deepanshu srivastava
                from Lucknow, Uttar Pradesh
                Oct 6, 2016
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                Address: Azamgarh, Uttar Pradesh, 276302

                Transaction successful but case not deposited atm no [protected] name dipanshu shrivastav s/o kameshwer nath srivastava my acount no [protected] transaction date 05/08/2016 complent lock but no responce answer transtion susessfull what i request is you i problems[protected] two tronsection but one tronsetion is not password resive but transtion sussesfull ubi manjer is not response himanshu srivastav is my brother is money trashfer in my acount 23000 but not deposite i request my branch is mohmmadpur azamgarh manajer name is ram nihor thank you
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Oct 06, 2016
                Updated by deepanshu srivastava
                Transaction successful but case not deposited atm no [protected] NAME DIPANSHU SHRIVASTAV S/O KAMESHWER NATH SRIVASTAVA MY ACOUNT NO [protected] TRANSACTION DATE 05/08/2016
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                  S
                  shivananda bhandary
                  from Bengaluru, Karnataka
                  Oct 6, 2016
                  Resolved
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                  Resolved

                  Address: 560048

                  I have SBI Credit Card & received a call on 03.10.2016 from these mobile no [protected], [protected], [protected].She told me that she is from SBI Bank called for card verification purpose. SBI Bank will Issue a new master Micro Chip Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.7815. but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide OTP but somehow i given OTP. Immediately my account was debited RS 7815 at Shop trendon_EPayKerala. I realized something fraud happened and I reacted quickly to reach SBI. I given the whole scene to them and got my card blocked.
                  I visited nearby police station to lodge a complaint but they refused take the complaint because I am only shared all information & also the amount drawn was less. He has taken only the mobile no of that I had received the call. Any how I worked hard on that & I called many times to customer care executive in that one executive had given one mobile no of sub merchant where the my card was used .I contacted that sub merchant & he refunded that amount.
                  I don’t know why the SBI sharing all data. I have HDFC card from last 10 years nothing had happened till today. In SBI with in one year i have received a fraud call & happened like this. I think SBI is a duplicate bank & people working in this bank are also duplicate. One team is working inside the SBI to make the customer fraud.
                  Nov 7, 2016
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2016
                  State Bank of India [SBI] Customer Care's response
                  Dear shivananda bhandary, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 030710 in your mail to enable us to address your concern on priority.
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                    K
                    krishnateja232
                    from Hyderabad, Telangana
                    Oct 6, 2016
                    Resolved
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                    Resolved

                    Address: 560037

                    Dear sir, i have sbi credit card, i received a call from this mob no. ([protected]) on 10-oct-2016. He (Executive) told me that we are calling from mastercard/vissa card verification department and he told all my details including my card number, full name and mailing address linked with that card and asked me to enter otp which has sent to my mobile number for verification, since he mentioned all my details i trusted he is from sbi only but finally its a fraud call, he used an amount of rs 7815 from my card. So please solve my problem and save me from this fraud.
                    Nov 7, 2016
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2016
                    State Bank of India [SBI] Customer Care's response
                    Dear Sir/Mam, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 020710 in your mail to enable us to address your concern on priority.
                    Dear sir, i have sbi credit card, i received a call from this mob no. ([protected]) on 1-Nov-2016. He (Executive) told me that we are calling from mastercard/vissa card verification department and he told all my details including my card number, full name and mailing address linked with that card and asked me to enter otp which has sent to my mobile number for verification, since he mentioned all my details i trusted he is from sbi only but finally its a fraud call, he used an amount of rs 7840 from my card. So please solve my problem and save me from this fraud.
                    The Same thing happened with me, i have lost my Rs.7840 yesterday 16-Feb 2017 through the Citibank Credit card by the trendon Epay Kerala.
                    I have immediately called up the Citibank customer care and blocked the card and asked them to dispute for the transaction since the merchant has not claimed the transaction still. i even registered an FIR on the same and followed up with the bank Seeking help, i called them around ten times and registered a request for Dispute.
                    However the manger from Citibank called me today and informed me that this will not be considered for Dispute and the bank will release the amount when the merchant claims this. I pleaded them for help but they did not not hear me.

                    The fraud call number appeared to be [protected] and[protected].
                    They attended my call for 4 times and when i asked them to refund the amount they have disconnected my call and blocked my number.

                    I request you to help me out in this and save my cash as this still not claimed by the merchant.
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                      M
                      md mushahidansari
                      Oct 6, 2016
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                      Address: 828401
                      Website: onlinesbi

                      Sir, i got a worng password but by username is showing my name. So, after try i went to sbi branch of gomoh and i write an application submit there and they said to u come tommorow i will give u the kit i went next but next day is also not complete it. And i ask him what's problem. Then said-the site not accept your id regestration then is ask when its complete he said i don't said and his name is abhisek kumar. I was around of branch previous 2 week plz help
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Vinod KT
                        from Kharagpur, West Bengal
                        Oct 6, 2016
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                        Address: Paschim Medinipur, West Bengal, 721302
                        Website: state bank of india

                        I have a sbi atm card.
                        My friend used my atm card on 3rd october around 6.45 pm in iit kharagpur pnb atm machine.
                        500 was debited from my account but he did not receive the cash amount.
                        I also filed a complaint regarding this.
                        My complaint no. at[protected].
                        I waited for 24 hours for money to be refunded but no care was taken.
                        I request sbi bank to return my money and keep its customer satisfied and happy.
                        Being a student, 500 is a big amount for me.
                        So please consider and resolve my issue as soon as possible.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Oct 06, 2016
                        Updated by Vinod KT
                        My name is BINOD KUMAR TUDU
                        account no.[protected]
                        MECHANICAL ENGINEERING
                        IIT KHARAGPUR
                        Hai sir
                        this is sivarjunreddy my sbi credit card no is [protected]
                        please change my date off birth my date off birth is 05/04/1983
                        Sir mara check book katam hogaya pls i requested new check chai
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                          P
                          ppdey
                          from Delhi, Delhi
                          Oct 5, 2016
                          Resolved
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                          Resolved

                          The credit card from SBI no.**** **** **** 4455 was cancelled by me after there was a fraud on 31st December 2013.
                          But of late SBI Card have billed me annual charges for the Credit card and debited the annual charges amount from my savings bank account without my consent.
                          So, I tried to call them via call centre numbers which are not responding.
                          Under the circumstances I am at a loss as whom to approach to resolve the matter other then your website for help.

                          P.P.Dey
                          Shillong
                          Nov 9, 2016
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2016
                          State Bank of India [SBI] Customer Care's response
                          Dear Sir/ Mam, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 010710 in your mail to enable us to address your concern on priority.
                          Dec 02, 2016
                          Updated by ppdey
                          The SBI Credit card has responded and have refunded the amount deducted towards annual charges.
                          Thanks.
                          P.P.Dey
                          Dear sir,
                          My docket no is EB[protected]IN..yet not deliver to my address, plz give me a proper status..as early as possible.

                          Payal Pathak
                          [protected]
                          Money debited to my SBI A/C, But tickets not booked.Amount debited Rs 12404=.SBI transaction No.IGOCUOLJW2 dt[protected], , 22.39 Hrs.Kindly reverse the payment to my A/C.The payment was made to INB EASY TRIP PLANNERS PRivat TECH_EASYTPC Payment
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                            N
                            Nirbhay Chauhan
                            from Delhi, Delhi
                            Oct 5, 2016
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                            Address: Gandhinagar, Gujarat, 382721
                            Website: www.onlinesbi.com

                            Amount of Rs 811 has been deducted from my account without payment completion, please refund it. DATE is 1st October 2016

                            Transaction Reference no. - IG0CURPYD7

                            Account No - [protected]
                            Account holder name - Nirbhay chauhan

                            Bank: STATE BANK OF INDIA

                            Address: DIST GANDHINAGAR, GUJARAT 382 721
                            State: GUJARAT
                            District: GANDHINAGAR (Click here for all the branches of "STATE BANK OF INDIA" in "GANDHINAGAR" District)
                            Branch: AFS, VADSAR
                            Contact: STD[protected], 268322

                            IFSC Code: SBIN0007465 (used for RTGS, IMPS and NEFT transactions)

                            Branch Code: Last six characters of IFSC Code represent Branch code.

                            MICR Code:[protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              anil2apnpdcl
                              from Bengaluru, Karnataka
                              Oct 5, 2016
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                              Resolved

                              Address: 506001
                              Website: onlinesbi.in

                              My account is deducted with amount 56000 from savings plus account. But the same is not showing up in either deposit account or my saving account. I have raised a complaint with SBI online.
                              Complaint No is : AI[protected].
                              Nothing happened till now. It's already 50 days of complaint. Every time i was told that the same answer that it is under process.
                              There is no proper answer from sbi customer care department. They are not giving proper reason why it is this long time.
                              Jan 25, 2019
                              Complaint marked as Resolved 
                              resolved
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                skmdgouse
                                Oct 5, 2016
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                                Address: Bangalore, Karnataka, 560029
                                Website: www.onlinesbi.com

                                Sbi charged rs.23 for single declined online merchant transaction due to insufficient balance.. Sbi should entertain at least one declined transaction as some times customer may not remember his account balance when making online merchant transaction. Example customer has inr 5, 200 balance and customer tried to make online transaction of inr 5, 205 then transaction gets declined but customer made inadvertently
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Vinit Shandilya
                                  Oct 5, 2016
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                                  Address: 700101
                                  Website: www.sbi.co.in

                                  Date of incident: 2 October, 2016

                                  I performed an SBI Internet Banking transaction to pay my electricity bill. My account was debited the next day. I also got the SMS for this transaction with a transaction reference number. But the amount never got paid to the electricity board office. When I call the help desk for refund, they blatantly told me there was no transaction for that date. I don't know how is that possible! I told the help desk agent to note down my transaction reference number, but he said he was unable to help.
                                  Then I talked to my branch manager. He outright told me, these issues can't be handled from the branch and then redirected me to the same helpdesk. It's like a vicious cycle! And now I've no clue whom to contact

                                  The transaction reference number is: HSBI[protected]IGAAABPEN6
                                  Transacted amount: INR 2, 345.60/-

                                  Desirable resolution: Refund of the lost amount.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    B
                                    brand28
                                    from Bengaluru, Karnataka
                                    Oct 5, 2016
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                                    Address: 560043
                                    Website: www.onlinesbi.com

                                    SBI bank is the worse bank ever. Since so many months I'm suffering running behind them . I had lost my debit card. Bfr that I was able to perform online transactions. So I requested for a new one. And since then the new card cannot perform any online transactions(I'm able to use it in atms though) where it sm times gives the msg invalid card number n sm times I get to the last step to enter otp and after entering the transaction jus gets cancelled. I ve done dis a million times and I assure I enter everything rite. I ve sent the msg from reg mobile number as they ve said. But all in vain. It's been more than 4 months and yet they are not able to fix such a stupid issue.
                                    And also the online site. Even i[censored] enter the correct login details, sm days it jus acts cranky. It jus decides that the information entered is false. And does not allow u to log in. Even though the details entered r perfect. And do dis thrice n ur blocked the whole day! And ur not able to do any transactions online as well.Unreliable service!! Pathetic!!
                                    And I change my reg mobile number even though I ve both the numbers working because at the end it asks ur debit card details to change ur phone number.. I don't understand why on earth they need debit card wen we ve both the numbers ready... I don't even know if they r reading the so many complaints written by grieving customers on this forum. Such ignorant useless ppl working there.. My only advise.
                                    Don't ever make a SBI account!! Ever!!!
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      S
                                      Shyam Padmanabhan
                                      from Ernakulam, Kerala
                                      Oct 5, 2016
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                                      Address: Alappuzha, Kerala, 688526
                                      Website: sbi

                                      Dear madam/sir
                                      I have deposit rs 25000/ 500×50 to my sb a/c: [protected] trough the cdm near sbi branch code: 5046 cherthala. at 18:23:31on 04/10/2016. but the amount not credited and got slip with "response code:77. kindly do the needful plese look the matter urgently.
                                      Syam kumar p
                                      Kelamangalathu
                                      Panavally
                                      Mob: [protected]
                                      Email: [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Rudy Jyrwa
                                        Oct 5, 2016
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                                        Address: East Khasi Hills, Meghalaya, 793003

                                        Respected
                                        Sir/ madam
                                        I roddie raymond jyrwa s/o anandsuis lyngdoh want to change my registration mobile number [protected] to [protected]. due to lost of my old registered number [protected] i cant recieve any transaction or money deposit / withdrawal so with humbly request you kindly help to change it.

                                        Thank you
                                        Yours faithfully
                                        Roddie jyrwa
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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