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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
sgupta19mar
from Hyderabad, Telangana
Jul 8, 2016
Resolved
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Address: Ranga Reddy, Andhra Pradesh, 500084

Hi,
I have raised a request for mobile number update for my SB account through ATM on 04th Jul, 2016 morning and have sent the OTP and Ref number through my new mobile number to 567676.

But even after 5 days I have not received call from SBI for mobile number update.

I have also tried contacting customer care but they are also not registering complaint.

It is very urgent for me to get the number changed as I have to complete some other transaction.

Regards
[censored]IJ GUPTA
New mobile number: [protected]
Jul 9, 2016
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    keerti7922
    from Chennai, Tamil Nadu
    Jul 8, 2016
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    Address: Visakhapatnam, Andhra Pradesh, 530026
    Website: CDM

    Dear concern,
    I have deposited 7000 in cdm sbi kurmanapalem branch visakhapatnam on 07-july-2016, but machine accepted only 6500, so we kept 500 aside and confirmed for 6500, but machine has taked some time and transcation failed, when i checked mini statement showing that 6500/- was not deposited, i called toll free number and[protected], they said to lodge a compliant, due bank holiday on eve of ramazan i have lodged the same today at the concern bank plz deposit in bank asap

    T. Prasad
    A/c:[protected]
    Mobile:[protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      perfumeking75
      from Kolkata, West Bengal
      Jul 8, 2016
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      State bank of india, bhadreswar branch, hooghly, west bengal has adopted malpractice against me. all of a sudden on 20th may, 2016 they imposed rs 20, 000/- into my bank account standing with state bank of india, jadavpur branch, kolkata stating that they made a excess payment to me by mistake in regard to my deceased claim account with them which was already settled by the bank six month ago. they has deducted rs 20, 000/- from my account without any consent from me and as a result my account is showing negative balance rs 20, 000/-. i want to know according to which banking rules the concerned bank has deducted the money from my account without my consent? it is a fault on the part of the bank and they are giving punishment to me? why shall i suffer due to fault by the bank? i demand compensation from the bank due to the harassment and mental torture i am facing otherwise i shall be compelled to file case in the consumer court under section 12 of the consumer protection act.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        T S MUKUNTHAN
        from Pathanamthitta, Kerala
        Jul 7, 2016
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        Address: 600126
        Website: www.consumer complaints-sbi

        The fraudester had telephoned to me and told that they are speaking from sbi ho that the debit card is getting expired-the tele number is[protected] and the name of the person is mr venkateshrama. the person had used the same to withdraw rs.25000 from my account. and the details are
        1. payu — rs4990
        2-www-account fr-rs9990
        3-www-account fr-9990
        As the mobile was kept at home and in my absence the fraudster asked for the details and my wife had intimated all the details to the fraudster. then after my arrival i realised the mistake.

        Kindly arrange to retrive the same.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          sanjay kumar Pushkar
          from Delhi, Delhi
          Jul 7, 2016
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          Address: Jehanabad, Bihar, 804408

          My account no is [protected] in SBI.
          i try to withdraw 40000 Rs from ATM At ambedkar Chawk (Jehanabad court) area, ATM no 09. Money did not come out and ATM machine shown Temporarily out of service. but there is deduction of money from my account. Though this Machine does not dispense with money more than 20000 at single drawn, transaction showing successful. manager told me that this happens with this machine .

          this happens on 24 May 2016 about 1100hrs. i lodged complain with SBI main branch jehanabad but it was not resolved till date.

          please look into the matter by seeing video footage or any other means.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Sarthak Khanna
            from Gurgaon, Haryana
            Jul 7, 2016
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            Address: New Delhi, Delhi, 110049
            Website: Customer care toll free number SBI

            Hi,

            This side sarthak khanna, i am a customer of sbi and hold an account with sbi branch raipur, dehradun. today i have contacted the toll free number[protected] &[protected], there is a automated voice mail ivr. once i get connected to an representative, neither they give response to my query nor none of they speak anything. i thing these sbi representative so called brand are spoiling the image of the brand. they speak in low voice as if they thing that we are robots or any creators like bat. they thing that our listening frequency is so high, that we can listen them even they speak lowly. are you guys kidding with me!!! this not done and an action should be taken.

            Please do not spoil the image of the sbi, and take an action these things so that in future such stupid things doesn't happen.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              vikashagrawal17
              Jul 7, 2016
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              Address: Udham Singh Nagar, Uttarakhand

              I hv complaint for your employee name - babul in jaspur (001812). my mother opened a saving account and a sip plan, folio no: 14412118. she was not able to open her account online due to some technical problem so that person (babul) asked user name and password and even after 2 years we got nothing back and my mother not received any information on our email id for this sip plan. so she applied for update the email id to this sip plan but that person is not responding. every time he promises that he will update all information next day from last 1 month. so please resolve this otherwise closed the account and sip plan, immediately.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                shailesh82
                Jul 6, 2016
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                Address: New Delhi, Delhi, 110045

                Hi sir\madam
                I got the call from [protected] name sneha jaiswal she told me that they are from shine and they are highring for private banks. she told me to deposit the feee of Rs 2999 refundable amount to get the job application form and then they will arrange the interview from Axis bank HR. I paid that amount and they send me the job application form. when i receive the call who told me that they are from Axis bank HR team and called me to take the telephonic interview once the telephonic interview done they told me to deposit Rs 9400 for training fee and all the total money will be refunded in first salary. then i thing that they might be fraud and I told them to refund my Rs 2999 I will not go further. now they are not receiving my calls. I have all the mails and recorded voice calls, please help me. I[censored] need these details I can send you to take the necessary action against these fraud. You cal contact me on [protected] for further details.
                I am shailesh yadav I have deposit the amount of rs 2999 on your account Sbi [protected] jasmeen admin IFSC SBINOOO4844 as security for bank job. I have not got any job so I need the money back to my bank account Sbi ac [protected]. IFC SBIN0004842. Plz transfer my money ASAP. You can contact me on [protected]. Plz check attached receipt.
                +1 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jul 06, 2016
                Updated by shailesh82
                now the number is showing not valid no and the are not replying the mail as well. if you want the voice calls record i can give you that as well as I have the call records in my mobile. there email address is corporate.[protected]@gmail.com. the other no is [protected]. I can show you the messages and send emails from my email ID as well. I have lots of proofs bout this scam and they are doing it from the long time now a days this has become a easy way to generate the money. you can check the lots of complain on the shine complain site about this, plz look in to it take the necessary action towards these types of people so that no one will loss there money in future.
                Thanks and regards
                Shailesh Yadav
                Hi Shailesh,

                Please note that Axis Bank does not charge any job seeker any money/deposit money for providing an employment offer or even for an interview. If you receive any such suspicious or fraudulent offers, please mail us at [protected]@axisbank.com with 'Fraudulent Job Offer' in the subject line.

                Regards,
                Axis Bank
                Thank you so much Axis HR team to care of it, but my concern is with SBI bank as well I have provided the account details of the person in which I have deposited the money, SBI bank plz take necessary action against these type of accounts.
                Axis HR team I have send the mail with the full details, plz check.

                Thanks regards
                Shailesh Yadav
                SBI bank what happen to my complain regarding the money deposited to SBI account no [protected] account holder name: Jasmeen. I need the money back to my bank account Sbi ac [protected]. IFSC: SBIN0004842. Plz transfer my money ASAP. because they have done fraud with me and many more job seekers. You can contact me on [protected]. Plz check attached receipt. PLZ take the necessary action against these types of account make a note on the account as fraud. you can check the above complain details as well.

                Fraud activity - Comment #2526959 - Image #0
                SBI bank are not taking care of these types of fraud customers who are earning the money by these kinds of fraud activity. plz take care of my complain else I will contact the court and take a legal action against SBI bank for opening of these accounts and to that account holder. this is because if you have done the KYC then u must hold the account and take the necessary action to wards this customer. PLz check above complain details.
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                  M
                  Manjirees
                  from Mumbai, Maharashtra
                  Jul 6, 2016
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                  Address: Mumbai City, Maharashtra, 400063

                  Hello, i am rahul sawant holding tata sbi credit card. On 22nd of june i have received a call from sbi credit card department [protected], about reminding me for payment of my balance amount of rs 1035 towards annual fees and late fee. And i agree for the same as it was truth. After that the representative told me that i have some 8000 points on my credit card which i can redeem. If i redeem these points then they will reverse the annual fees and settle the card. They told me that i will get sport shoes one travel bag one branded sunglasses towards redemption of my points. After so much of arguments and discussion i agreed for the same. When i agreed they them self provide me my card, no of date birth and my postal address, which help me to believe that this must be a real call. But still i was not sure, so i again refused for such offer but the representative mr akash mistra again started to connivance me he also gave me his personal phone no [protected] and told me that i can call him anytime between 10 to 6. I was again and again confirming with him that for all this shoes sunglasses and all i do not have to pay any singal money. And he confirmed me the same. So i got agreed for the same. After 5 min when the call was under process i got otp no on my mobile no, the representative immediately told me that i must have received otp no, please do not share that no only kee in that no when i will get the further instruction and i did so.
                  I keen the otp number from my mobile. Then this fellow told me that the procedure is over and i will receive the parcel soon. After the call also i have some doubt in my mind so i again called to that mobile no and he picked up the call and again confirmed. But late at night i got sms that there has been a transaction of rs 8293/- to n. S.Info. I immediately called in the bank and asked for such transaction but at that time it was not reflecting in the account. I immediately blocked my card and informed bank that i have not done such transaction and i have been cheated. Executive have taken my request to block card. Next day i again called in the bank to know the status that time they told me that card has been blocked but now the transaction was reflecting and bank cant do any reversal.
                  It was shock of my life.

                  How people can cheat so professionally. Now i really don't know what to do.
                  All you are requested not to entertain such credit card offer call. They all are fake. And it all came from delhi. If you need a card please go to bank personally and apply for it.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    anshikagupta0625
                    from Gurgaon, Haryana
                    Jul 6, 2016
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                    Address: Hardoi, Uttar Pradesh, 244922
                    Website: www.sbi.co.in

                    Dear, we are face problem with registration o[censored]psessb tgt form after pay the fee my transaction id/journal no cp52539042 and registration no. up[protected] anshu gupta when we enter data journal no. than show your entered bank name, transaction id/journal no. and date either not matched or your bank details are not available on the website. and we are calling several time bank officer but not received call and either not response.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      sabareesh p
                      from Mumbai, Maharashtra
                      Jul 6, 2016
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                      Website: www.epaykerala.com

                      Dear sir,

                      My name is sabareesh.6/07/2016 today one person is calling from sbi credit card section for indusued mobile no [protected]. I have used sbi card before 6 month. After i have blocked. He persons call to your new sbi card send 7to 15 days. So you can manage your debit card account rs 6500. I have ok my account tell to person. This persons for gauthier to my debit card all details. After 10mins debit to rs 6500. I will contact to this person no is switched off. Kindly refund my amounts help sir. My mob no is [protected]. My mail i'd. [protected]@yahoo.com.
                      Jul 6, 2016
                      Complaint marked as Resolved 
                      [email protected] my mobile no 8344939478.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      SBI has deducted an intercity charge of 57 INR from my savings account. My friend had to give me 5000k and he deposited it to my account from another branch. On this deposit only sbi has put a charge of 57 rupees.
                      My problem is not resolved .kindly help me
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                        K
                        keshabsaikia388
                        from Bengaluru, Karnataka
                        Jul 5, 2016
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                        Address: 784145
                        Website: www.onlinesbi.com

                        Sir,
                        I have using sbi online banking from a few months. But unfortunately, my account was registered for 2nd time. Now online system is OK but my savings account showing closure. I can't transfer money. But it is showing my balance sheet also. Can I transfer money again?
                        Kindly inform me how to release the problems.


                        Thanks
                        Ksaikia
                        Sipajhar
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I am govt employe.. my salary is didected in sbi but your branch is not gave me loan, , , plz co.op
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                          Amy7860
                          from Mumbai, Maharashtra
                          Jul 5, 2016
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                          Address: Mumbai City, Maharashtra, 400009

                          This is to inform you that ms. amynah merchant had applied for sbi credit card from sbi goregaon east branch in the month of november. sbi credit card department has not delivered the card to me, i have not received that card so far as i was travelling to usa from december 2015 to may 2016. when i came to india i got the message about the due statement. why are they asking me to pay when they have not delivered the credit to me nor to my family so far. request you to please help me to resolve the issue as i don't have the card i don't have the number too. unable to contact the customer care as the automated ivr wants me to enter the credit card number. i have already spoken to the person who is available in sbi goregaon east branch. however, have not received any solution for the same. request your help to resolve the issue asap.
                          Appreciate your time & cooperation.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            vasanth2k2
                            from Mumbai, Maharashtra
                            Jul 5, 2016
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                            Address: 636903

                            Sir,

                            I am a SB account holder with A/C no - [protected] . I have been using my platinum debit card for the past 2 years. Recently. I had blocked my platinum debit card as I lost it . After a weeks time I have found it and contacted SBI - Contact centre through mail .

                            As directed I approached the branch manager - RAMIANAHALLI ( branch code - 6241) with a written request for unblocking the card on 20/06/2016 . Rather than taking steps for unblocking I was informed that I am not eligible for using the Platinum card. On my request he also gave the same in writing and returned my application stating that I should apply for a domestic card.i have also attached my application copy for your reference .

                            On the same day I emailed my unblocking request to the branch's official id (sbi.[protected]@sbi.co.in).For that i have got the same reply (on 23/06/2016) which he had told me earlier . I have also attached the copy of the Branch manager s reply in this mail .

                            IT IS FOR YOUR KIND REFERENCE THAT I HAVE BEEN USING THIS CARD SINCE 17/06/2014. EVEN THEN THE SBI OFFICIALS ARE REFUSING, AS IF I AM A NEW USER OF THIS CARD. I HAVE TRIED EVERY MEANS AND FED UP WITH THE RESPONSES FROM SBI-AGM CHENNAI & THE BRANCH MANAGER CONCERNED. SO, KINDLY DO THE NEEDFUL SO THAT I CAN GET MY CARD UNBLOCKED.
                            +2 photos
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                              G
                              ggouravarora
                              from Indore, Madhya Pradesh
                              Jul 5, 2016
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                              Address: Neemuch, Madhya Pradesh, 458441

                              I have lodged a complaint regarding double debit in my account of rs. 723 by ticket no. pg[protected]to sbi.
                              This is to inform you that my account no. [protected]has been debited by 723. twice on 26th june, 2016. the payment has been made to more mega store c21 mall indore by sbi debit card 4591********0986.

                              The details of deduction are:
                              1. date 26th june, 2016
                              Time around 3:25pm
                              Pos no. 1.7326e+14
                              Ref. no. 6.1781e+11
                              Whether slip generated after payment? no
                              Amount(in `) 723.41.

                              2. date 26th june, 2016
                              Time around 3:25pm
                              Pos no. 2.2e+13
                              Ref. no. [protected]
                              Whether slip generated after payment? yes
                              Amount(in `) 723.41

                              I have mailed regarding the same matter thrice with customer care but no action has been taken regarding the same.

                              So i request to kindly look into the matter and do the needful.

                              For your reference the following are enclosed:
                              1. copy of bill (cm no. [protected])
                              2. copy of payment slip generated (ref no.[protected]
                              3. extract of bank statement
                              +4 photos
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                                brijeshnkpatel
                                from Ahmedabad, Gujarat
                                Jul 5, 2016
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                                Address: 382345

                                Today, i visited sbi branch (saijpur bogha - 3044, ahmedabad) to open my ppf account. i already have saving account with same branch still they give me 3 forms to fill-up as listed below :
                                1. ppf form a & ppf form e
                                2. new account sheet (branch copy sbi)
                                3. account opening form (saving bank and current account)

                                Are this all forms mandatory?
                                As i checked on sbi website only ppf form a is mandatory.

                                Second, sbi branch (3044) staff (no 7 counter on date 05/07/2016) told me that we only accept account opening form after 2:00 pm. is it true?

                                They are behaving with customer very rudely.

                                Also, staff told customers that we are not accepting other branch cheque.

                                Thanks,
                                Brijesh patel
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  F
                                  faionlin
                                  Jul 5, 2016
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                                  Address: 813210

                                  Good morning
                                  I am SBI Saving account Holder with SBI CODE --- SBIN0011805 (Sabour branch, Bhagalpur-city, Bihar).
                                  My bank really made me crazy, for simple mobile number updating and add beneficiary request. my bank till date took 10 days and still on for the silly small matter.

                                  and due to which I suffered a lot these days, , I am unable to operate mobile & internet banking due to pending SBI branch approval.


                                  I made so many call, sent many messages and mails as reminder, but all resulted and resulting useless

                                  I wait for the best advise from the best financial institution

                                  Many thanks in advance for your best support

                                  MD FAIYAZ UDDIN
                                  [protected]@rediffmail.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    renuka h neeralakeri
                                    from Khammam, Telangana
                                    Jul 4, 2016
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                                    Application reference number 16-[protected]
                                    Given name renuka husenappa neeralakeri
                                    Service type fresh
                                    Type of application normal
                                    Fee (rs.) 1500.00
                                    Payment status (internet banking) failed
                                    Trans. date 02/07/2016 on pos[protected] at txn#[protected]

                                    I paid 1500 rs for passport application. but i got status failed. i waited for next working day. still i did not get appointment. please give me appointment soon.
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                                      Bikash Kar
                                      from Port Blair, Andaman and Nicobar Islands
                                      Jul 4, 2016
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                                      Address: Cachar, Assam, 788005

                                      Is it required to carry all the essential documents before collecting a account opening form? SBI new silchar branch of silchar having service desk no 8 has denied me to give the form. Please advice and if possible instruct her for not harassing the customer.

                                      Bikash Kar.
                                      Mob- [protected].
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                                        N
                                        neerubehal
                                        from Solan, Himachal Pradesh
                                        Jul 3, 2016
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                                        Address: 144005
                                        Website: state bank of india

                                        Sir i have an account in state bank of india jalandhar cantt.
                                        i was withdraw 7000 amount from atm jalandhar cantt but i have not received such amount
                                        but my account is debited with 7000 amount 0n 31 march 2016 during 6 p.m to 7.00 p.m.my passbook shown cash withdrawl by 7000 amount.but still i have not received such amount
                                        i already complaint many times in the bank but there is no positive response given by bank to me.
                                        kindly help me .and credit my account with 7000 as soon as possible.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Sir my consumer no is[protected] and another one is [protected] .both are paid by online system.my account was debited with bill amont but paid receipt of both bill are not found
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