State bank of india, bhadreswar branch, hooghly, west bengal has adopted malpractice against me. all of a sudden on 20th may, 2016 they imposed rs 20, 000/- into my bank account standing with state bank of india, jadavpur branch, kolkata stating that they made a excess payment to me by mistake in regard to my deceased claim account with them which was already settled by the bank six month ago. they has deducted rs 20, 000/- from my account without any consent from me and as a result my account is showing negative balance rs 20, 000/-. i want to know according to which banking rules the concerned bank has deducted the money from my account without my consent? it is a fault on the part of the bank and they are giving punishment to me? why shall i suffer due to fault by the bank? i demand compensation from the bank due to the harassment and mental torture i am facing otherwise i shall be compelled to file case in the consumer court under section 12 of the consumer protection act.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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