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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 907

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S
shaileshexen
from Ahmedabad, Gujarat
Jul 14, 2016
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Address: Kutch, Gujarat, 382421

While depositing the subscription of ppf account on 11/07/2016, sbi infocity branch, gandhinagar, gujarat, has refused to accept the remittance challan form, since cheque (at par) enclosed were of icici bank and hdfc bank. and asked to open a saving account with sbi bank to transfer fund in ppf account.

Is it compulsory to open a saving account at sbi to maintain ppf account at sbi?

-shailesh patel
[protected]
[protected]@yahoo.co.in
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Namita Rani Pathy
    from Kolkata, West Bengal
    Jul 14, 2016
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    Address: Ganjam, Odisha, 761110
    Website: www.onlinesbi.co.in

    Dear Sir;
    Please send my ATM debit Card No 60xxxxxxxxxx6610 of my account No. 34xxxxxxx95. Branch: C.S.P.Kumbhari, Branch Code: 4624. Ganjam District, Orisssa.
    Request to send PIN through my mail p.[protected]@gmail.com.

    Regards

    Namita Rani Pathy W/O Prabhakar Pathy
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      J
      Jigeeshc
      from Pune, Maharashtra
      Jul 14, 2016
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      Address: 411017

      Hi,

      I have a loan account with sbi pimpri branch with ac no [protected]. Regular emi is going for this loan from my account on 10th of every month. Every month i am getting a message from sbi saying that your emi is due on 7th (Of every month) and late payment for emi + penal interest will be deducted. I have given a complaint in the branch but there is no progress. Kindly check and correct this issue asap and make sure that it will not have any impact on my cibil score.

      Regards,
      Jigeesh
      [protected].
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Aayush Varshney
        from Etawah, Uttar Pradesh
        Jul 14, 2016
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        Address: Lucknow, Uttar Pradesh, 226025
        Website: cms.onlinesbi.com/CMS/#

        Dear sir/madam,

        Iam an account holder in sbi, south city branch, lucknow.
        A/c no.[protected].
        I have applied for cheque book through sbi application form available at the branch on 11th jan 2016 & till now has not received it. i also complainted for the same to the branch from then, till now i have filled around 20 application form for the same but response is the same "there is some error, in 15 you will recieve your checkbook" but there was no outcome from their end.
        Therefore it is kindly requested to inquire into the matter & revert on the same asap.
        I need check book now else my a/c will be useless withhout it.
        Thank you
        Waiting for positive outcome.


        Aayush varshney
        [protected]
        [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I have visited SBI bank for account opening but there are not ready to provide form and i took online form and went to bank, but they are not ready to provide me bank account.
        Bank Manager is not cooperative with their customer. She is showing more attitude. Kindly provide her customer handling training.
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          R
          riyaz ahamad
          from Allahabad, Uttar Pradesh
          Jul 14, 2016
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          Address: Amethi, Uttar Pradesh, 227817
          Website: www.learnpro.in

          Dear sir
          I have transferred the amount from debit card no [protected] a/c no [protected] to debit card[protected] on 8/7/2016 of rs 15000/-, 11/07/2016 rs 15000 & 11/07/2016 rs 12000/- hence i have disbursed the amount of rs 42000/-. hence i have to revert the amount pls kind ly revert it. i have lodge compliant that the iisue would be resloved in the 3 days

          Hence p[ls kind ly revert the mount

          Thanking you
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            ARUN GUPTA (Merom)
            from Bengaluru, Karnataka
            Jul 13, 2016
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            Address: 560034
            Website: www.sbicard.com

            Hello, sbi customer representative gave sold sbi credit card by saying that there will be no hidden charges lifetime. except first time of 500 rs.

            I paid 500 initially but now they also charged 500 by saying this is annual fee, every year. i need the resolution. why they sold the credit card by saying there will be no hidden charges ever. i talked to customer care but they are very rude.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              Animesh9945
              from Lucknow, Uttar Pradesh
              Jul 13, 2016
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              Resolved

              Address: Gorakhpur, Uttar Pradesh, 273015
              Website: www.onlinesbi.com

              Hello sir, my name is animesh srivastava. I paid an amount of 45511 using sbi collect mops service but at last page after i entered otp it shows transaction failure but the i received a sms which is like: thank you for using your sbi debit card 606xx9913 for a purchase worth rs45511 on pos[protected] at mops-sbc-our-card-dr txn#[protected]. The transaction is between 20:00 and 21:00 on 13-july-2016. Now i don't know what to do as i have to submit my semester fee. Please credit my money into my account asap. Thank you regard, animesh srivastava mobile no. [protected]/+91-[protected]/[protected] s/b account no. Is [protected] email-id : [protected]@gmail.com
              Jul 13, 2016
              Complaint marked as Resolved 
              mjvjvjkvkjvkv
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jul 13, 2016
              Updated by Animesh9945
              aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaai
              Most qthird class bank I have seen before,
              There's no grade to classifi,
              Words third class bank I have before, all the the things only for irited the customer.
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                M
                mkr8686
                from Maharajganj, Bihar
                Jul 13, 2016
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                Address: Bhagalpur, Bihar, 813203

                Dear sir, i am trying to pay my college mess fee through sbi collect but during the payment i select the payment methood as sbi atm cum debit card and pay using my rupay debit card. I am successfully submitted otp on rupay page. When redirect the sbi collect page i get a error massage. Now my sbi account is debited with the amount but fee not paid.

                I received a sms which is like: thank you for using your sbi debit card 606xx5009 for a purchase worth rs12011 on pos[protected] at mops-sbc-our-card-dr txn#[protected]. Transaction was done on 12/07/2016 between 5:30 and 6:00 pm.

                The transaction neration is (Pos[protected] mops-sbc-our-card-dr mumbai) please refund my money to my account.

                My name is mayank kr rungta.
                A/c no:[protected]
                Isfc code:sbin0002929
                E mail:[protected]@gmail.com

                Please resolve the issue asap
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                  V
                  vedanshi reddy
                  from Belgaum, Karnataka
                  Jul 13, 2016
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                  Address: New Delhi, Delhi, 110001
                  Website: www.sbicard.com

                  An amount of rupees 2, 67, 526 has been debited to my credit card for the transaction p42391 on 3rd july 2016 which was declined since it is over and above my credit limit. Though it is declined the amount was credited to merchant account that is air india without my knowledge. Action may be initiated to get the refund of the amount debited to my sbi credit card account
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Worst people in SBI Perambur branch. Bank work on Saturday is just an eyewash. They prefer to do all sort of work only on weekdays. Every customer need to take off on weekday and approach bank. Even then no proper response for any sort of request
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                    M
                    M K Arya
                    from Jaipur, Rajasthan
                    Jul 13, 2016
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                    Address: Tonk, Rajasthan, 304001

                    I have taken Home loan from jaipur sanganeri gate SBI, acc. No. [protected]. I call to[protected], 260 and mail also to sbi.[protected]@sbi.co.in for interest certificate for FY 2015-16. But no any response form person till now.
                    M K Arya
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      arulrajan
                      from Coimbatore, Tamil Nadu
                      Jul 13, 2016
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                      Address: 607002

                      Date of incident : 04/05/2016
                      Client s/b account no. : [protected]. sbi, thiruppapuliyur br.
                      I use my debit card from sbi - atm for get rs.10000/- from my account on 04/05/2016 at 1.33 pm. but, unfortunately, cash not delivered but debited in my account for rs.10000/- at 1.32 pm itself. i had complained immediately at sbi, thiruppapuliyur branch (0755) & also lodged 2 complaints on 19/05/16 & 05/06/16, vide complaints no. at[protected] &[protected] respectively, but, status for both received by msg. "atm branch has confirmed this transaction as successful". i had also again written complaint in bank, but no response.. hence, recently i had complaint it into ambudsmon at rbi.
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                        T
                        Tanzeel Ashraf
                        Jul 12, 2016
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                        Address: Jodhpur, Rajasthan, 342011
                        Website: cms.onlinesbi.com

                        I ordered something on amazon.in on 7 July 2016, worth rupees 19999. But due to some reasons amazon refunded that amount on my debit card since I paid through my debit (maestro card) I received email from amazon.in regarding this successful refund with 'authorisation sale ID for return as 117763' but till date sbi debit card has not been credited with refund of rupees 19999.00.
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                          S
                          sanjaylife
                          from Delhi, Delhi
                          Jul 12, 2016
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                          Address: Barabanki, Uttar Pradesh, 212650
                          Website: www.sbi.co.in

                          ब्रांच : अमिलिहापाल, फतेहपुर
                          ब्रान्च नंबर : ०९५४२
                          पता : छिउलहा फतेहपुर
                          अमिलिहापाल के आसपास स्टेट बैंक ऑफ़ इंडिया के सिवा और कोई अच्छी सुविधा वाली बैंक नहीं है जिसकी वजह से इस ब्रांच में हद से ज्यादा भीड़ रहती है. इस ब्रांच में अधिकतर गाँव के लोग, किसान, स्टूडेंट्स, व्यापारी या सरकारी कर्मचारी का अकाउंट होता है जिसमे ज्यादातर गाँव के बूढ़े लोग और किसान आते है पेंशन या खाते से पैसे निकालने. ज्यादातर लोगो को बैंकिंग के बारे में ज्यादा जानकारी ना होने की वजह से इस ब्रांच के स्टाफ और सिक्यूरिटी गार्ड लोगो को बेवक़ूफ़ बनाकर पैसे ले लेते है काम करने के एवेज में. जैसे पैसे निकालने के लिए फॉर्म भरने के लिए पैसे, फॉर्म देने के लिए पैसे, एटीएम से पैसे निकालने के लिए पैसे, काम जल्दी करवाने के लिए पैसे, एक तरह से देखा जाए तो लगभग हर काम के लिए पैसे मांगने की आदत हो गयी है. समस्या यहाँ आती है जब कोई बैंकिंग जानने वाला शख्स जाता है तो उसे कहते है लाइन से आईये, फॉर्म लाइन से लीजिये, फॉर्म गलत भरा है, साइन नही मिल रहे है, स्टाफ से फॉर्म भरवाओ, तरह तरह की बाते करते है कोई अगर ऊँची आवाज़ में बात कर ले तो उसको गाली या बेज्जत कर बाहर कर देते है मानो जैसे लग रहा है बैंक इन्ही का है. वहा जाने वाला हर शख्स नौकर है इनका. अगर कोई किसान कहे हमें एटीएम कार्ड चाहिए तो उसको ये कह के मना कर देते है पहले जाओ इंग्लिश सीख के आओ फॉर्म भरना आता नही है चले है एटीएम चलाने. अगर आप को कोई काम है इस ब्रांच में तो आप पूरा दिन का समय लेके आईये क्योंकि एक दिन में आप का काम नही होगा यहाँ. अगर आप प्रेमभाव चाहते है तो पहले सिक्यूरिटी गार्ड को सलाम ठोकिये अगर हो सके तो पैरो में गिर के कहिये साब हमार काम करवा दो. मुझे ही ले लीजिये एटीएम कार्ड चाहिए था २ हफ्ते लगे फॉर्म भरके देने में. ये मेरा २ हफ्ते का देखा और महसूस किया हुआ एक्स्पेरिंस है. कुछ स्टाफ तो ऐसे लगते है जैसे एसबीआई के मालिक यही है बस आप एक गुटखा खिला दो बस आपका काम हो जायेगा. अगर मेरी बातो विश्वास नही आप खुद एक दिन बस ऐसे ही चले जाईये और खड़े होके तमाशा देखिये लाइव.
                          मेरा सुझाव है की अगर हो सके तो आप स्टाफ को बात करने का सलीका सिखा दीजिये क्योंकि एक गरीब बड़ी मुस्किल से बैंक आता है और यहाँ भी गाली सुनता है घर में तो सुनता ही है. स्टाफ अगर काम न करे ठीक है लेकिन तहजीब से बात तो करले कस्टमर से.
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                            pnojha29
                            from Jammu, Jammu and Kashmir
                            Jul 12, 2016
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                            Address: 713402
                            Website: online sbi

                            On Sunday through ATM mobile top up of Rs 50 was done by me . But neither mobile recharge nor balance refunded in my account. Can care told that your data base not availabe with them. What is reason please confirm me mobile number [protected]...PN Ojha
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                              Manoj80
                              from Kolkata, West Bengal
                              Jul 12, 2016
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                              Address: Kamrup Metropolitan, Assam, 781026
                              Website: Sbi.co.in

                              Since last 9 years i am bearing an account with sbi. after so much of hard work i have started my own business. and thought to open an current account for my business with sbi bonda chariali branch, guwahati (a/c.[protected]). for last 1 year i got very good service from the bank and i applied for a pos terminal too. and on march the previous bank manager was transfered to other branch and replaced with other. but now the new manager is so hopeless that he is ignoring every service. due to some unavoidable circumstance i don't want to use my pos terminal so i wanted to withdraw the service but since march i am requesting the branch manager for withdrawal but he is ignoring my case. i had given my withdrawal application 3 times. but till now the product has not withdrawed and from my account every month they are deductimg 500 for the terminal. and now i want to close my account. this is so disappointing that a bank like sbi is ignoring their customer.

                              And today i went to sbi barbari branch guwahati to update my saving accounts passbook. i was going on line according to the token numbers. after waiting almost 1 and half hour when i finally reached to the counter the lady who is sitting in the counter said intensionally that the passbook can't updated because its a non home branch and ask me to open a new account or transfer my account to that branch and i left the branch. but i have updated my passbook so many times in other non home branch.

                              Is the way that the country's biggest bank is behaving like this to their customers. are the employees of the bank got employed through bribe? they don't even know how to behave to their customersn neither they know the service and products they have. this is really very very disgusting.

                              Sbi is having all the govt employees salary account that's why they are taking their customers for granted. i have been experiencing the worst service of the biggest bank. don't want to continue with this bank.

                              Worst service.. worst bank.. but wonderful techniques to play with customers mind and looting their money in terms of non branch deposit.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                saini18
                                from Gurgaon, Haryana
                                Jul 12, 2016
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                                Address: Palakkad, Kerala
                                Website: www.onlinesbi.com

                                Respected sir/mam,
                                I have paid my college fees through sbi collect, and i got the message of successful transaction on my mobile. But when i checked on payment history and reprint remittance form of sbi collect, there is no details of my transaction.
                                My money has been deducted from my account but has not reached to the college authority.
                                Please sir/mam help me, and try to refund my money as soon as possible. I have to pay my college fees.
                                Thank you
                                Shubhangi saini
                                A/c no — [protected]
                                Branch code 06640
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                zip code is 678623
                                How long will it take to resolve this problem?
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                                  Mansi Mainali
                                  from Mumbai, Maharashtra
                                  Jul 11, 2016
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                                  Address: Nainital, Uttarakhand, 263126

                                  I did pos transaction for ukpmt application form on 26/03/2016.
                                  ₹ 4034 got deducted from my account but the transaction was unsucessful.

                                  I contacted the home branch and the sbi customer care several times but no one has resolved the issue.

                                  Its been 4 months therefore i request the forumr to provide a permanent solution as soon as possible.
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                                    Alka57
                                    from Delhi, Delhi
                                    Jul 11, 2016
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                                    Address: New Delhi, Delhi, 110034

                                    Sir,
                                    Some fraud person has changed my registered mobile no. You are requested to please change it back to my original registered mobile number, which is [protected]. I have already got my card blocked.

                                    I just noticed that there is a mail in my inbox dated 10/7/2016 at 8.35 pm that says "dear cardholder,
                                    The one time password (Otp) for your online transaction on flipkart internet pvt ltd for inr 59299.00 on your sbi card no. 8872 is 230153."

                                    I also found 2 messages on my registered mobile that i somehow missed. These are dated 6/7/2016 (5.15 pm). The first one states "otp for your sbi card no. Xx8872 to update contact info is 435734. This otp... And the usual wordings". The second one with no separate time states "as per your request, we have updated your registered mobile no. You will start receiving otp for online transactions on your new mobile no. Within 28 hrs. If you have not made..."

                                    Regards,
                                    Alka sharma
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      shubh7777
                                      from Mumbai, Maharashtra
                                      Jul 12, 2016
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                                      Address: Jalgaon, Maharashtra, 425001
                                      Website: Sbionline

                                      Ive to pay my college fees through sbi collect. Asap i proceed. Amont is debited through my acc. But im unable to produce e receipt. Pls help me. I hv rapay card. I dont know whts fault? It is urgent to pay within 2 days.
                                      Sir, i have to pay my college fees through sbi collect. I did according to procedure to principal govt. College engg. Jalgaon through educational institute on sbi collect. After payment through rupay card, i have arrived a message on mobile that amount has been debit. I am unable to generate e receipt. Please help me, whether it is successful or my amount will be returned to me.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      I am a employ of state bank of india posted at RBO madhipura(saharsa), i recently got a new SBI card and while entering the details it tells me that you have entered wrong date of birth and it was blocked due to security purpose but when i want to open again and again i was entering the correct DOB which is 17.04.1962 but it is not responding.
                                      Why I cannot withdraw my cash with Sbi maestro card in uk- Swarn.[protected]@ gmail.com
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                                        arunroto
                                        from Noida, Uttar Pradesh
                                        Jul 11, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        Sir, i am arun kumar. I am using sbi credit card last one month. When your executive called me for join in sbi but he don't inform me your annual fee is 3000 per anm. When if i know it i will not join in your bank. All banking company are joining in free but your team keep me in the darkness. So please annual fee concession immediately.

                                        Regards
                                        Arun kumar
                                        Mobile number-[protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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