State Bank of India [SBI] Complaints & Reviews

Dear sir/madam
I am a saving account holder in sbi iit roorkee branch uttarakhand. I have found a broken note of amount 500 at the time of withdrawn of 10, 000/- from iit roorkee sbi atm machine on 15 july 2016. While i am going to exchange this broken note from bank along with application, the cash officer mr. Rakesh ranjan asked to submit the slip so that i showed the mini statement slip but he forced me to slip and shouted rudely. Actually i have not put the slip at the time of withdrawla so thai i was showing the ministatement slip infront of cash officer. He is talk rudely and finely he did not exchange the note. Therefore i request you please see this matter and help to exchange this broken note. For more detail i have attached the application form, mini statement slip and photo of note.

I have sbi credit card no. [protected] which i am not using for the last one year.In april 2016 i received statement from sbi demanding rs. 452 and in may rs.575 and in july 1051. Request you to please reverse the charges as i have never used this card actively. Apart from that i am not interested to use sbi credit card as i am already using two other cards. Please suggest me the procedure for surrender the card.

Have my Savings Bank Account with
SBI, Kaladarshan Char Rasta Branch, Waghodia Road,
Vadodara. My A/C #[protected] Bank CIF #[protected].

1st of all I would like to inform you that I opened this Account with Rs.1000/-
where they told me there will be an insurance free for one year.

On 14th July 2016 I went to branch to add my wife's name to operate the above account jointly. One officer gave me 3 forms to fill up. I filled up these forms with photographs & other required documents. They told me that the new passbook will be issued in a day or two. Thereafter I visited very next day for collecting the passbook..

Surprisingly, I received the same passbook without changing my new res.address and even without changing my wife's name.. When I talked to the Manager Mr. Kaushal Kishore, he responded that it is better to open a new account. I said why ? He told me it is very difficult to change the address or any other changes. There after I decided to close this account and I went to Bank on 18th July 2016 with all the chequebook, ATM card and other docs which I received at the time of opening the account.

However, when I checked the balance of this account, it shows now only Rs.49/-. They deducted Rs.200/- for 2nd year premium and other charges which are unjustifiable. Under the circumstances, I just want to stop all the services which I have never availed till date. I want to stop the following services which they are denying.
1. Insurance facility.
2. ATM facility
3 Online Banking facility
4 SMS facility

I request you to please look into the matter and do the needful in this matter so as I am not punished more for further period.

Please reply me on my email address : [protected]@gmail.com

I have an saving account (a/c-[protected]) in sbi main branch jharsuguda (odisha). after some time of opening this account i opend ppf account in the same branch of sbi. now my problem is that when i want to see detail of my ppf account using sbi net banking, i could not see it as my ppf account has not linked with my saving account. i have tried to solve this problem but bank manager does not co oprate me

I submitted a cheque (cheque no. 044240/dated 13/07/2016 amt.inr 4137) of bank of india, ballygunge circular road branch, in state bank of india, ghasira branch (ifsc code:- sbin0017565) on 13/07/2017. my name is saurabh chakraverty. i have an saving account (a/c no.[protected]) with state bank of india, ghasiara branch. the said amount is not deposited in my saving bank account till today i. e. 18/07/2016. i am the trp (tax return preparer)[id:t[protected]] in cbdt (central board of direct taxes). this kind of act is not tolerable in a financial process. please take necessary action for this event.

Dear sir? Mam...
I could not get my atm pin code at this time... So many problem create in my life... Many time i can go to the bank branch where i opening the account bt they could not help me..
Please help me to give me my atm pin code..
My atm number is — [protected]...
Valid from — 09/15 to 09/35
Please send me my atm pin code imediately for my email..
My email is — [protected]@gmail.com
Bank branch — bihpuria,,, lakhimpur (Assam)

Thanking you
Sri moon sarmah

Hello team,

I have been chasing for sbi credit card account closer which is not in use and even i don't have credit card since more than an year.
I am getting every month new statement which says amount is due. I have followed up on closer of account and waive of amount. I have communicate with sbi credit card support team and also with nodal officer. Every time they says the amount is credited to your account and will be in effect while next statement is generated. Since 4 months i have statement says every time new amount.

I don't have credit card since an year and still statement says amount is due. Don't understand in what way i need to follow for account to be nil and closed. This is annoying now and frustrating me to just for closing credit card account. I have entire email chain which clearly says it will be closed next statement but every time it says amount is due.

Below are the details:
1) statements are coming since april 2016 says amount is due where i don't have even credit card since an year.
2) description as mentioned above
3) please help me to close my credit card account.
4) copy of email conversation below.

Thanks & regards,
Nikunj chudasama
—
Copy of email conversation to nodal officer
—
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=155c90dabe8d81f0&siml=155c90dabe8d81f...⇄ 1/5
Nikunj chudasama
Re: [interaction id:[protected]]
Ext: regarding requests for closure and reversal
3 messages
[protected]@sbicard.com fri, jul 8, 2016 at 11:19 am
To: [protected]@gmail.com
Dear mr. Chudasama,
Warm greetings for the day!
This is with reference to your email dated june 29, 2016 regarding your sbi card account
We wish to inform you that your sbi card is inactive for usage.
We hereby inform you that we have credited rs.500 and rs. 4.4 plus government service tax (As per applicable charges)
Towards the late fee and finance charges, which would reflect on your statement of account dated july 15, 2016.
Please note that credit towards the government service tax will be processed on your sbi card on the statement
Generation date.
In case of any further assistance, please feel free to contact us.
Yours sincerely,
Rupa kumari
From nodal desk – sbi cards
[thread id:150rhn2a]
Original
Messagefrom:
[protected]@gmail.com
Sent: 29/6/2016 06:44:54 pm
To:
Subject: re: [interaction id:[protected]]
Ext: regarding requests for closure and reversal
Hello rupa,
As discussed i just hope the account will nil and closed permanently.
Will wait for next statement..
Regards,
Nikunj
Sent from my iphone
On 28jun2016,
At 4:09 pm, wrote:
Dear mr. Chudasama,
Warm greetings for the day!
This is with reference to your email dated june 21, 2016 regarding your sbi card account
We wish to inform you that it is in reference to your telephonic conversation with the undersigned on june
28, 2016 regarding your queries related to the charges accrued on your card account.
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=155c90dabe8d81f0&siml=155c90dabe8d81f...⇄ 2/5
We trust your queries have been addressed completely and to your utmost satisfaction. However we'll be
Glad to help you.
In case of any further assistance, please feel free to contact us.
Yours sincerely,
Rupa kumari
From nodal desk – sbi cards
[thread id:14yk3t5b]
Original
Messagefrom:
[protected]@gmail.com
Sent: 21/6/2016 06:28:01 pm
To: ;
Subject: re: [interaction id:[protected]]
Ext: regarding requests for closure and reversal
Hello team,
I did not get any response from my last email. Can you please reply on my email below...
As per our last discussion you mentioned that the due amount will be zero and going forward you will not get
Any message or email as account is closed.
This time again statement says you have amount due. Let me know what kind of request will close my
Account and will not generate any statement.
I cannot wait another one month to close this case and please close the account immediately.
Thanks,
Nikunj
On sun, jun 19, 2016 at 11:04 am, nikunj chudasama wrote:
Hello team,
As per our last discussion you mentioned that the due amount will be zero and going forward you will not
Get any message or email as account is closed.
This time again statement says you have amount due. Let me know what kind of request will close my
Account and will not generate any statement.
I cannot wait another one month to close this case and please close the account immediately.
Thanks,
Nikunj
Sent from my iphone
On 30may2016,
At 6:11 pm, wrote:
30/5/2016
Dear mr. Chudasama,
Thank you for writing to sbi cards.
This is with reference to your communication dated 29/5/2016.
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=155c90dabe8d81f0&siml=155c90dabe8d81f...⇄ 3/5
Sbi card account closure related: we understand vide your communication that you have
Expressed the desire to close your sbi card relationship. Your decision to close your account is a
Matter of deep concern to us.
Although as requested, we have cancelled your card and as on date there are no dues payable to
Us.
We would like to take the opportunity to ask you to reconsider your decision to continue your
Relationship with us. Post your confirmation to continue your relationship with us, we would reissue
Your card (S), at the earliest.
Incase of any query, would request you to reply at [protected]@sbicard.com using the same
Ubject line or contact the sbi card helpline at[protected]Toll),[protected]Prefix local
Std code) or[protected]Toll free). Ivr & emergency services on helpline are available 24
Hours and customer service representatives are available from monday to saturday between 8am
To 8pm.
If you are not satisfied with the response, you can write to nodal officer, customer service at
[protected]@sbicard.com using the same subject line. You will receive a response within 8
Working days.
Yours sincerely,
Suganthini customer
Service
[thread id:14ci1bd3]
Original
Messagefrom:
[protected]@gmail.com
Sent: 29/5/2016 10:43:39 am
To:
Subject: re: [interaction id:[protected]]
Ext: regarding requests for closure and
Reversal
Hello team,
As per our conversation, i would like to get all the information in email that we discussed.
I don't see the information in email.
Looking for your valuable reply!!
Thanks & regards,
Nikunj chudasama
Sent from my iphone
On 27may2016,
At 12:44 pm,
Wrote:
27/5/2016
Dear mr. Chudasama,
Thank you for writing to sbi cards.
This is with reference to your communication dated 25/5/2016.
Sbi card related: this is with reference to your telephonic conversation was
Already held with our customer care executive on 27/5/2016 regarding your
Query related to your sbi card account and we do hope that our executive
Was able to address your issues to your satisfaction.
We would request you please advise us in case of further any
Disconnect/issue related to your sbi card account.
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=155c90dabe8d81f0&siml=155c90dabe8d81f...⇄ 4/5
Incase of any query, would request you to reply at [protected]@sbicard.com
Using the same subject line or contact the sbi card helpline at 1860 180
1290 (Toll),[protected]Prefix local std code) or[protected]Toll free).
Ivr & emergency services on helpline are available 24 hours and customer
Service representatives are available from monday to saturday between
8am to 8pm.
If you are not satisfied with the response, you can write to nodal officer,
Customer service at [protected]@sbicard.com using the same subject line.
You will receive a response within 8 working days.
Yours sincerely,
Priya chauhan customer
Service
[thread id:14ci1bd3]
Original
Messagefrom:
[protected]@gmail.com
Sent: 25/5/2016 04:59:30 pm
To: ; ;

Subject: ext: regarding requests for closure and reversal
Hello team,
I am sorry to say but this was the nastiest experience i am getting from sbi
Upport team.
I have raised below bunch of request just to close my credit card and
Reversal of annual fees.
[protected]for
Closing account
[protected]
For
Reversal not completed and request closed
[protected]
Partially
Reversed
[protected]
Raised
New today agin for reversal date 25/5/2016
Today support person did not give me answer about why previous request
Was closed and why it cannot be reopened instead of raising new.
Every time i am raising request for closing the statements that i am getting
But they raise request for reversal and it is not completing. I do not get any
Update even whether request is not completed or closed.
I don't understand how to resolve this situation. Please assist.
Looking for your positive reply!!
Thanks & regards,
Nikunj chudasama
Sent from my iphone
Nikunj chudasama thu, jul 14, 2016 at 12:43 pm
To: [protected]@sbicard.com
Dear rupa,
I just hope when tomorrow statement will be generated it will nil my account and close account permanently.
Thanks,
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=155c90dabe8d81f0&siml=155c90dabe8d81f...⇄ 5/5
Nikunj chudasama
Sent from my iphone
[quoted text hidden]
Nikunj chudasama sun, jul 17, 2016 at 9:58 am
To: [protected]@sbicard.com
Dear rupa,
I don't understand in what way you guys are processing to make my account nil and closed. Again july statement says
Rs. 449 due.
This is ridiculous and annoying just to follow account closer since 4 months and which is not even in use since an year.
What kind of request do you need??? Every time you said it will be 0 in next statement and every time it's coming
With due amount...
Why are you not closing immediately and waiting every time for the statement??? Don't tell me it's not in your hand!!!
Regards,
Nikunj
Sent from my iphone
[quoted text hidden]

—
Copy of email conversation to support team
—
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 1/6
Nikunj chudasama
Re: [interaction id:[protected]]
Ext: regarding requests for closure and reversal
12 messages
[protected]@sbicard.com fri, may 27, 2016 at 12:44 pm
To: [protected]@gmail.com
27/5/2016
Dear mr. Chudasama,
Thank you for writing to sbi cards.
This is with reference to your communication dated 25/5/2016.
Sbi card related: this is with reference to your telephonic conversation was already held with our customer care
Executive on 27/5/2016 regarding your query related to your sbi card account and we do hope that our executive was
Able to address your issues to your satisfaction.
We would request you please advise us in case of further any disconnect/issue related to your sbi card account.
Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the
Sbi card helpline at[protected]Toll),[protected]Prefix local std code) or[protected]Toll free). Ivr &
Emergency services on helpline are available 24 hours and customer service representatives are available from
Monday to saturday between 8am to 8pm.
If you are not satisfied with the response, you can write to nodal officer, customer service at [protected]@sbicard.com
Using the same subject line. You will receive a response within 8 working days.
Yours sincerely,
Priya chauhan customer
Service
[thread id:14ci1bd3]
Original
Messagefrom:
[protected]@gmail.com
Sent: 25/5/2016 04:59:30 pm
To: ; ;
Subject: ext: regarding requests for closure and reversal
Hello team,
I am sorry to say but this was the nastiest experience i am getting from sbi support team.
I have raised below bunch of request just to close my credit card and reversal of annual fees.
[protected]for
Closing account
[protected]
For
Reversal not completed and request closed
[protected]
Partially
Reversed
[protected]
Raised
New today agin for reversal date 25/5/2016
Today support person did not give me answer about why previous request was closed and why it cannot be reopened
Instead of raising new.
Every time i am raising request for closing the statements that i am getting but they raise request for reversal and it is
Not completing. I do not get any update even whether request is not completed or closed.
I don't understand how to resolve this situation. Please assist.
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 2/6
Looking for your positive reply!!
Thanks & regards,
Nikunj chudasama
Sent from my iphone
Nikunj chudasama sun, may 29, 2016 at 10:43 am
To: [protected]@sbicard.com
Hello team,
As per our conversation, i would like to get all the information in email that we discussed. I don't see the information in
Email.
Looking for your valuable reply!!
Thanks & regards,
Nikunj chudasama
Sent from my iphone
[quoted text hidden]
[protected]@sbicard.com mon, may 30, 2016 at 6:11 pm
To: [protected]@gmail.com
30/5/2016
Dear mr. Chudasama,
Thank you for writing to sbi cards.
This is with reference to your communication dated 29/5/2016.
Sbi card account closure related: we understand vide your communication that you have expressed the desire to close your
Sbi card relationship. Your decision to close your account is a matter of deep concern to us.
Although as requested, we have cancelled your card and as on date there are no dues payable to us.
We would like to take the opportunity to ask you to reconsider your decision to continue your relationship with us. Post your
Confirmation to continue your relationship with us, we would reissue
Your card (S), at the earliest.
Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the sbi card
Helpline at[protected]Toll),[protected]Prefix local std code) or[protected]Toll free). Ivr & emergency services on
Helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to
8pm.
If you are not satisfied with the response, you can write to nodal officer, customer service at [protected]@sbicard.com using
The same subject line. You will receive a response within 8 working days.
Yours sincerely,
Suganthini customer
Service
[thread id:14ci1bd3]
Original
Messagefrom:
[protected]@gmail.com
[quoted text hidden]
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 3/6
Nikunj chudasama tue, may 31, 2016 at 12:03 pm
To: [protected]@sbicard.com
Hi team,
I hope i will not receive any statement now and there will be no due with account close.
Please confirm.
Thanks & regards,
Nikunj chudasama
Sent from my iphone
[quoted text hidden]
Nikunj chudasama fri, jun 3, 2016 at 2:23 pm
To: [protected]@sbicard.com
Hello team,
Today i still got the message that amount is due and pay by date 4th june 2016. Please let me by when it will stop
Messaging?
Sent from my iphone
On 30may2016,
At 6:11 pm, wrote:
[quoted text hidden]
Nikunj chudasama sun, jun 19, 2016 at 11:04 am
To: [protected]@sbicard.com, [protected]@sbicard.com
Hello team,
As per our last discussion you mentioned that the due amount will be zero and going forward you will not get any
Message or email as account is closed.
This time again statement says you have amount due. Let me know what kind of request will close my account and will
Not generate any statement.
I cannot wait another one month to close this case and please close the account immediately.
Thanks,
Nikunj
Sent from my iphone
On 30may2016,
At 6:11 pm, wrote:
[quoted text hidden]
Nikunj chudasama tue, jun 21, 2016 at 6:28 pm
To: [protected]@sbicard.com, [protected]@sbicard.com
Hello team,
I did not get any response from my last email. Can you please reply on my email below...
As per our last discussion you mentioned that the due amount will be zero and going forward you will not get any message
Or email as account is closed.
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 4/6
This time again statement says you have amount due. Let me know what kind of request will close my account and will not
Generate any statement.
I cannot wait another one month to close this case and please close the account immediately.
Thanks,
Nikunj
[quoted text hidden]
Nikunj chudasama sat, jun 25, 2016 at 10:17 am
To: [protected]@sbicard.com, [protected]@sbicard.com
Hello team,
Can you please update on below request?
Thanks & regards,
Nikunj
Sent from my iphone
[quoted text hidden]
[protected]@sbicard.com sat, jun 25, 2016 at 5:54 pm
To: [protected]@gmail.com
Dear mr. N r chudasama,
Warm greetings for the day!
This is with reference to your communication dated 19/6/2016.
We truly value you as our privileged customer and regret the inconvenience cause to you in the matter
Address to us.
We understand vide your communication that you have expressed the desire to close your sbi card
Relationship. Your decision to close your account with us is a matter of deep concern to us.
We wish to inform you that already your sbi credit card account inactive for usage.
Although as requested, we have cancelled your card. Thus, we would request you to destroy the card in your
Possession. We would also request you to scratch the cvv number mentioned on your card. The cvv
Number is a 3digit
Unique security code indicated at the back of sbi credit card 16 digit numbers.
Kindly ignore, in case you have already destroyed the card (S) in your possession.
We wish to inform you that we have taken note of your request on credit limit increase[protected]
Which is subject to approval and we shall get the same resolved at the earliest.
We would be intimating you shortly on the status of the same on or before 4/7/2016.
We request your patience in the interim period.
However, we sincerely regret for the inconvenience that may have been caused to you.
In case of any further assistance, please feel free to contact us.
Yours sincerely,
John
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 5/6
From nodal desk team – sbi cards
[thread id:14ci1bd3]
Original
Messagefrom:
[protected]@gmail.com
[quoted text hidden]
Nikunj chudasama sun, jun 26, 2016 at 11:55 am
To: [protected]@sbicard.com
Hello john,
Do you mean i need to wait another 1 month to close my account which will not send any statement?
You mentioned you have raised credit limit raised request... I don't want to raise it as this is for account closure... Why
You guys giving me trouble for adding such statement?
I feel i have to raise consumer complain for closer of my account and statement. Let me know if you want me to do
That?
Thanks & regards,
Nikunj chudasama
Sent from my iphone
[quoted text hidden]
[protected]@sbicard.com tue, jun 28, 2016 at 4:09 pm
To: [protected]@gmail.com
Dear mr. Chudasama,
Warm greetings for the day!
This is with reference to your email dated june 21, 2016 regarding your sbi card account
We wish to inform you that it is in reference to your telephonic conversation with the undersigned on june 28,
2016 regarding your queries related to the charges accrued on your card account.
We trust your queries have been addressed completely and to your utmost satisfaction. However we'll be glad to help
You.
In case of any further assistance, please feel free to contact us.
Yours sincerely,
Rupa kumari
From nodal desk – sbi cards
[thread id:14yk3t5b]
Original
Messagefrom:
[protected]@gmail.com
Sent: 21/6/2016 06:28:01 pm
To: ;
Subject: re: [interaction id:[protected]]
Ext: regarding requests for closure and reversal
Hello team,
7/17/2016 gmail re:
[interaction id:[protected]]
Ext: regarding requests for closure and reversal
https://mail. Google.com/mail/u/0/? Ui=2&ik=c9ac111285&view=pt&search=inbox&th=154f110ed2126961&siml=154f110ed212696...⇄ 6/6
I did not get any response from my last email. Can you please reply on my email below...
As per our last discussion you mentioned that the due amount will be zero and going forward you will not get any message
Or email as account is closed.
This time again statement says you have amount due. Let me know what kind of request will close my account and will not
Generate any statement.
I cannot wait another one month to close this case and please close the account immediately.
Thanks,
Nikunj
On sun, jun 19, 2016 at 11:04 am, nikunj chudasama wrote:
[quoted text hidden]
Nikunj chudasama wed, jun 29, 2016 at 6:44 pm
To: [protected]@sbicard.com
Hello rupa,
As discussed i just hope the account will nil and closed permanently.
Will wait for next statement..
Regards,
Nikunj
Sent from my iphone
[quoted text hidden]

—


Let me know if you need any more details.

Dear sir/madam,
Please be informed that the imps transfer made for rs 20000 (twenty thousand) from the federal bank valanchery branch ac no.[protected] to my sbi ac no.[protected] on[protected] vide the transaction reference no. mb imps/ifo/[protected]/sbin0010709 is not credited to my ac with sbi as on[protected]. when checked with the federal bank, they confirmed that the transaction has been carried out from their end successfully and to check with sbi. therefore you are kindly requested to check the aforesaid transaction problem and to do the needful as to credit the money to my account with you.
Nb:- i am urgently in need of this money, please.
Regards,
Mrs. sunitha (ph: [protected])

Respected sir,
I kindly request you to register sms alert for my sbi account
([protected])

Card number ([protected])

On the number ([protected])

As i recently changed sms alert on my phone number from
[protected] to [protected]
It has been 5-6 months that i have been trying to resolve this problem but i am still unable to receive any sms alerts on my deposit or withdrawal.

This is for your kind information that i have saving bank account in the sbi m.i.t muzaffarpur branch bearing account number *****055215.on 18/06/2016 i created a virtual visa card bearing card number [protected] through internet banking of rs 2500/- only.
On 19/06/2016 i used this card for booking online railway ticket through irctc which cost me rs 2164.89/-.the reaming amount rs 355.[protected].89) is not credited on my sb account.
i already mailed to sbi at
1.helpline.[protected]@sbi.co.in dated 21/06/2016
2.sbi.[protected]@sbi.co.in dated 21/06/2016
3.nwno1.[protected]@sbi.co.in dated 04/07/2016
4.gm.[protected]@sbi.co.in dated 04/07/2016
5.cm2it.[protected]@sbi.co.in dated 06/07/2016
6 chairmansbi.[protected]@sbi.co.in dated 11/07/2016.

And also did the online complaint with complain number ov[protected] dated 21/06/2016.screen shot attached.but till dated 16/07/2016 i not get any call or any e-mail from sbi.

I dont know where to complain or approach to whom because i already mail to the higher authority of sbi.
Kindly suggest me.


Himanshu

Sir,
My father walimohmamad gilani, shaheed colony, yavatmal, maharashtra was receiving the central govt. Freedom fighter pension since 2003, pension was deposited in his a/c at state bank of india main branch, yavatmal. He passed away in nov. 2014. We submitted a letter to that effect along with death certificate to the sbi on 22/12/2014.& also submitted details of family pensioner mrs. Meherbanu gilani (Wife). S bi received letter from cppc, belapur on 9/2/2015 saying that the applicant needs to attach annexure iv, vi, etc. To enable them to open family original pensioner a/c. W e submitted all documents namely —
A) forwarding letter of sbi yavatmal
B) application for grant of family pension on death of pensioner. A annexure xxiv
C) life certificate annexure a
D) non employment certigicate
E) certificate of non re marriage
F) death certificate of original pensioner
G) application for transfer of pension to widow annexure iv
H) certificate regarding marital status annexure vi
I) declaration on employment/independent income annexure vii
J) letter o[censored]ndertaking, annexure xii
K) copy of ppo
L) nomination registration of the family pensioner at sbi, cppc
M) i. D. Card issued by collector to the family pensioner
N) self attested phone numbers of the family pensioner
O) aadhar card of family pensioner
P) copy of pass-book of original pensioner
Q) copy of pass-book, sbi of the family pensioner
The bank sbi sent all documents after verification to cppc on 10/4/2015
Again cppc sent a letter to sbi yavatmal on 13/5/2015 saying that as per decision it is decided to open all central govt freedom fighter a/c with bank of baroda cppc. They returned all documents of the pensioner to sbi & sbi received it on 21/5/2015. T he family pensioner had no knowledge of the same & there was no intimation from the sbi bank nor the cppc to the pensioner. She is an old lady 79yrs. Old, how can she keep visiting banks so often. It become es the responsibility of the bank or cppc to inform.
Then the family pensioner approached the bank of baroda for a/c opening, they too had no knowledge of what the procedure was & what documents needed to be submitted, & therefore it took a long time for them to gather & send the documents to bank of baroda cppc.
Again bank of baroda cppc returned all the documents on 2/4/2016 saying that they have not received the ppo of pension from sbi & requested to apply through proper channel. T his was inspite of the fact that we had submitted all documents to sbi & cppc belapur mumbai on time i. E immediately on death of the original pensioner.
Then i called up the cppc, sbi belapur, to tell them the facts, but they say now it is time barred & u need to approach the ministry of home affairs for sanction. Also now they say & accept that they have received the ppo also.
So please, request the cppc sbi & also the pension dept. Of home ministry to pl. Look into the matter & do the needful at the earliest, because it has already been two years since the pension has been stopped for no fault of ours. The procedure was delayed due to the confusion created by the ministry of home affairs, pension dept letter transferring the a/c to other banks, & the bank's not knowing g the procedures for doing so, & ultimately the cppc not informing the pensioners of the same. There seems to be huge lack of communication between the bank's & govt. Depts. & cppc & the pensioners.


Pl. Note that the family pensioner is eligible for the pension right from the death of the original pensioner nov 2014. Because the delay is from the side of the bank's, cppc & pension dept. Ministry of home affairs.

Dear sir,

This is to information you that i am your customer name vivek tiwari my saving account no [protected]. Aadhar no[protected]

Sir.

My gas company indane gas m/s arihant gas agencies indore my consumer no - cx13301350 after 4 month my subsidy was not credit in my sbi account why i dont know.

Kindly check and one's against link add.

This is my humble request to you.

Thanks & regards'‘

Vivek tiwari

[protected]

[protected]

I am suriyakumar.93ee pillaiyar kovil street. Echampottal puthur. Kadaiyanaloor (Tk) veeriruppu (Post) tirunelveli (Dist) have sbi saving account in sankarankovil branch. My atm card is missing. Some member missuse in atm card. This member type in incorrect bin. So this massage received in my androd mobile phone. This member use atm id no 004415. This atm which bank and which atm full detail please. My mobile number [protected]

Hello

I don't know who is going to read this and i know how good you guys are when it comes to a complain more than 9000 complain and not even 900 been resolved shame on you guys i have no faith that you can do something on my complain but on a serious note
I am a customer with you guys holding a sbi credit card it's like a baddest thing that i can ever have i never knew that you as a bank is this bad when it comes...

I got the call from sbi representative for sbi simply click credit card and i applied for it. She said that if i already have credit card then i am eligible for it. I submitted all required documents. Few days ago got call from sbi for confirmation, after two days i got call that my card is approved and i it will be delivered in 7days. After 7 days when i contacted customer care they said its under process. After 15 min i got rejection email without any reason.

Why are you not transparent?

I am using 3 credit cards (Icici, rbl and standard charted) with limit of above 1 lac. No one treated me like that

Dear sir,
We regret to launch a complaint against the following branch of sbi for demanding money rs.200/- to stamp and sign on the joint account id photos on the customers account pass book of the same bank from my college studying son whom i have sent today. He is having joint account with his mother in the same bank.
Please let us know if there is any custom or rules made by the bank or rbis direction or any order to collect such money which may not be known to us. When i try to enquire this matter with phone no. They had given in their web by mobile, some one took the phone and asked what for; i asked whether this is sbi, kilkattalai, on 200 ft road pallavaram to turaipakkam road? He replied immediately no sir and cut the line and afterwards i have been trying since for long time from 11-00 am to 14-00 pm, ther is no one attending the phone. This is how the customers are treated or served. What shall we do regarding this.

Kindly help us.

The details of the bank is as follows:
State bank of india
State :
Tamil nadu
District :
Kancheepuran
Branch :
Kilkattalai
Ifsc code :
Sbin[protected]th character is zero)
Branch code :
016545 (Last 6 characters of the ifsc code)
City :
Chennai
Address :
2912, 2913, pallavaram thuraipakkam 200 feet radial road, kilkattalai, distt. Kancheepuram. Tamil nadu-600117.
Contact :
[protected]
Thankin g you,

Sincerely yours in christ,
Johnj periya,
Mail. [protected]@gmail.com
Mob:[protected]

Sir, i want to bring it to your kind notice that on 17/05/2016 i received a call from the no :[protected] they told me i am calling on behalf of sbi credit card division. You are using our credit card and having maintained a good track record of your credit card and having earned reward points in your account, on the basis of which our company has decided to issue one more card absolutely free of cost known as world discount card kindly confirm the particulars printed on your existing credit card because on new card the data must be same as printed on your existing credit card . In this way he obtained all particulars from me on phone.When i tried to refuse him by saying that why i should tell you my confidential details he further stated that for matching your particulars i am sending you a six digit number on your phone. He send this six digit number on my phone and ask me to confirm the same. He further confirmed that no charges will be debited to your credit card account or no rewads points will be redeemed against this transaction . Immediately i got a message on my phone that rs 7924/- was spend on your sbi credit card on 17/05/2016 at shopzapos_epaykerela sbipg in . When i object about this he said it will not possible to revert money to my account.
I immediately report this matter to sbi customer center and they said the transaction has been done and if the merchandise will not claim the money it will revert to your account i said them Please stop the payment they said that if the merchandise will claim then i will have to raised the dispute.

So kindly help me sir in stopping the payment

Thanks

Myself Dr vinod kumar verma, a/n n. [protected]. Sbi bamrauly air force station, bamrauly Allahabad. u.p., my ATM pin cod . Nat carect,
Kindly i pray that you, send the corect pin, E mail, [protected]@gmail.com
Mobil n. [protected]

Hi sir,

On 14th july 2016 around 2 pm i got a call from a sbi agent (phone number : [protected]). he asked the my debit card details also the cvv number saying that my atm card is going to be expired. i have provided the number and after that i got a message from the bank rs. 4986 is being deducted two times and added to the paytm wallet with pos :[protected] and with paytm mobile solution txn code : 416247.

I want your help to guide me and help me in getting my money back.

Thanks,

Snehasis acharya

Contact no:[protected]
Email : acharya. [protected]@gmail.com

To
The bank manager (atm section)
State bank of india
Kalna branch (code no - 0106)
District burdwan
West bengal

Sir/madam,
I mr. pradip kumar sarkar holding a pmsp a/c no. [protected] in your bank also i have issued 02 nos of atm card on feburary 2011 (01 in sbi cash plus card valied from feburary 2011 and another have sbi gold international debit card valid upto march 2016). on 14/04/2016 i was received 1 more new atm card (sb debit card gold) whose numner is [protected] valid from 01/16 valid thru 01/21) to my native home town through postal. within 1 week after receive the new atm card i am not follow the validity date of old golden atm card, i blocked the new issue atm card through customer care call center by toll free number. after 1 month from receiving the new atm card when i used my old atm gold card in atm machine for transaction same is not functioned and then i follow the details of validity date also receipt a sms in my registered mobile no. [protected] showing that your card has already expired.
Now, i have faced of my transaction problems as i servicing in capf (border security force). maximum time i have deployed in remote area duty around in india due to transferable job. only 1 atm card is not sufficient as 1 is required to my home and another for self.
It is therefore requested to you that kindly may be activated of my new issued atm card i. e state bank debit card gold whose number is [protected] valid from 01/16 valid thru 01/21 and issue otp number so that i can prepare of pin number immediately.

I shall be highly obliged for your act of kindness.

Thanking you sir

Note:- my contact number is [protected]


Yours faithfully
Pradip kumar sarkar