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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 963

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K
kc tilak
from Hyderabad, Telangana
Dec 19, 2015
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Address: Kamrup Metropolitan, Assam, 781017

I have a SBI VISA Gold Credit card. As per statement of 15 Nov 2015, I had a due amount of Rs 17256.68. Due date was 5 Dec 2015. I made a payment of Rs 20, 000/- on 3 Dec 2015. But the bank auto debited Rs 17, 256.68 from my Savings Account despite the bill payment. I called up customer service agents through the helpline requesting them to refund the money paid in excess due to their auto debiting of my account. I was told that the unbilled usage of the current month would be adjusted. I protested that I would make the payment in the next month. The customer service agent said they do not have policy to refund if there is unbilled usage, which of course I had. I am a salaried individual. I receive a fixed monthly salary and prepare my budget accordingly. Payment of Rs 37, 000/- to SBI card out of which Rs 17, 000/- could have been paid in the next month has made me lose faith on SBI cards. I am yet to get my refund of almost Rs 7500/- till now, even after preparation of statement for the month of Dec 2015, which another customer service agent has said will be refunded by 31 Dec 2015. Why my funds are blocked by SBI Cards from 03-31 Dec 2015 even after adjustment of all dues. I intend to intimate the internet savvy public through blogs about this harassment by SBI Cards. I also have made up that I won’t use my SBI Card anymore(though it is not a big matter) and will never recommend SBI Cards to anyone.
State Bank of India [SBI] customer support has been notified about the posted complaint.
I have following experience with SBI Cards.
- There systems does not report Card due payment status in real time. Even if you have already paid the previous dues, they continue to add the same to current and show higher value for outstanding
- you get mails, SMS & phonecalls about payment dues even before due dates when you make a big purchase e.g. if you have made a purchase of say 20000 which is well within your credit limit and there still are 15 days before the payment is due, they start following up with you in a tone and way as if you have not paid the dues. This is highly insulting, disgusting and ridiculous. The people who manage SBI cards division are illiterate and unprofessionals!!
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    pradeepparida
    from Ahmedabad, Gujarat
    Dec 19, 2015
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    Address: Dhar, Madhya Pradesh, 4547756

    Sir, Please unknown Person Phone callling, (Phone No-[protected])talking your claim return money current position you are go the near the ATM 10 minutes my ATM Card through entery ATM machine other ATM Card no- [protected] put in Rs-1500/- two times debit my accounts. Please Inquary take action. your faithfully.Dated-19.12.20115 time 13.40 pm. Regards, Pradeep parida my Phone No-[protected] UANKNOWN Persone Phone NO ;-[protected] ATM CARD NO-[protected] Flod person
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    After complain on line some time my phone call Your acccount credited 10 minutes Rs 3000/ Your card No & Pin No & Net banking User Name & Pass word Mr. Told Ravi Sharma SBI Custermoer Phone No-[protected]
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      V
      VICKY G GUPTA
      from Bengaluru, Karnataka
      Dec 19, 2015
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      Address: Amritsar, Punjab, 143001

      Respected Sir/Madam,
      I am a retail customer of STATE BANK OF INDIA, LOHGARH GATE, AMRITSAR since 2010 and operating regularly with fare transactions.Now I demanded for NET BANKING, but my branch manager for one week { LOHGARH GATE, AMRITSAR. BRANCH CODE 2407} including his staff daily call me and then make excuses for here and there and recalls me for next day. Please take care of the matter otherwise i have to close my 4 A/Cs running at same branch.

      With regards
      VIKAS GUPTA
      Prop. VIKAS SHAWL TRADERS
      {M} : [protected]
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        C
        chhotu
        from Jammu, Jammu and Kashmir
        Dec 19, 2015
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        Address: Kota, Rajasthan

        Sir presently my acct no [protected] at SBI kota branch code 1534 now I want tfr my acct at SBI ridge road jabalpur branch code7208 I submit application to kota branch at three time but acct not ftr till now. Sir pl help me as I am facing lot of problem to operate my acct
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          T
          tobab
          from Kanpur, Uttar Pradesh
          Dec 19, 2015
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          Address: Barabanki, Uttar Pradesh, 225001
          Website: www.consumercomplaints.in/new_complaint

          महोदय, मेरा खाता संख्‍या [protected] भारतीय स्‍टेट बैंक बाराबंकी उत्‍तर प्रदेश में है ा मैं दिनांक 16 दिसम्‍बर 2015 केा दसहरा बाग बाराबंकी में न्‍यू स्‍थापित स्‍टेट बैंक ए0टी0एम0 से पैसे निकाल रहा था प्रासेस पूर्ण होने से पूर्व ज्‍यों ही ए0टी0एम0 मशीन नोअ काउण्टिंग के लिए स्‍टार्ट हुई त्‍यों ही एटीएम का पावर सट डाउन हो गया ा प्रार्थी ने तत्‍काल मुख्‍य शाखा प्रबन्‍धक बाराबंकी तथा अन्‍य उच्‍च अधिकारी को दूरभाष पर इसकी सूचना दी उक्‍त अधिकारियों द्वारा बताया गया कि मशीन का पावर सट डाउन होने के बाद मशीन समझदार है कैश डिलेवर्ड नही करेगी प्रार्थी के मोबाईल पर अभी तक पैसे कटने का कोई मैसेज नही आया था दूसरे दिन बैंक जाने से पता चला कि प्रार्थी के खाते से 15000 हजार डिडक्‍ट हो चुके हें ा क़पया आवश्‍यक कार्यवाही करते हुए प्रार्थी के खाते से निकली हुई धनराशि को पूर्ण कराने का कश्‍ट करें ा
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            K
            knmurty
            from Bengaluru, Karnataka
            Dec 19, 2015
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            Address: East Singhbhum, Jharkhand, 831002

            Dear Sir Somebody has called me yesterday(18/12/2015) from his mobile no. +91 [protected] at 3.30 PM and told me that this call from ATM CARD HELPLINE and asked me my ATM Card Number. I have given my SBI ATM Card Number to him. After that he purchased things from different shop(POS) approximately of Rs. 19960/- and my SBI Account is debited. I request you to kindly look into this matter and investigate so that I can get reimbursement my above amount. I am enclosing herewith my passbook along with transaction details. I will be highly grateful for your favorable action. Thanking you, Yours faithfully K. Girijapati My Mobile No.[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dec 21, 2015
            Updated by knmurty
            Dear Sir

            Yesterday morning again he called from the same number. I asked him to who are you, immediately he disconnected the phone.

            Thanking you sir

            Yours faithfully


            K.Girihapati
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              N
              nikhil kandibanda
              from Nellore, Andhra Pradesh
              Dec 19, 2015
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              Address: Nalgonda, Andhra Pradesh

              My name is kandibanda nikhil my account number is :[protected]..i lost my debit card and applied for a new one, i recieved my new debit card of number :[protected] but not yet recieved my pin number ..please send my pin number to branch code:17569 or to my email id :nikhil.[protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Azhagu
                from Kolkata, West Bengal
                Dec 19, 2015
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                Website: retail.onlinesbi.com/retail/login.htm

                Hi, Online SBI and app is not working for more than 3 days. I am not able to do any transactions with this bank. They are not at all worried in fixing the issue. Customer service is completely down and they are not fixing it till now.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  adimadi77
                  Dec 18, 2015
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                  Address: Patna, Bihar, 800007
                  Website: passportindia.gov.in

                  DATE: 18/12/2015 NAME: ADITYA RAJ LOG IN ID:ADIMADI77 ARN:[protected] Yesterday on the given date I started making online payment and the sbi site underwent maintenance and i could not complete it, since then my payment status is pending.so please cancel my payment as soon as possibleso that i can pay and book an appointment.
                  Application Reference Number 17-[protected]
                  Service Type FRESH
                  Type of Application NORMAL
                  Fee (Rs.) 1500.00
                  Transaction Id CP69476839
                  Payment Status Pending

                  Yesterday I started making online payment and i could not complete it, since then my payment status is pending.so please cancel my payment as soon as possible so that i can pay and book an appointment.
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                    S
                    sudhk1
                    from BANGALORE, Karnataka
                    Dec 18, 2015
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                    Resolved

                    Address: 560017
                    Website: Salemall_EPayKerela SBIPG IN

                    Hi Sir, I am Sudhindra and yesterday at 12:50PM(Thursday 17th Dec 2015) received a spurious call like others where in the fraudsters mentioned that they are calling from SBI Head department from Delhi Office. They started with conversation they are going to block my credit card and going to issue a new credit card as per the RBI guide lines. As they told as per the RBI guide lines they are going to renewal my credit card with new features where my photo will be present in credit card and other credit card features will be normal like old credit card. As they mentioned that SBI bank will going to give 8000 bonus points for choosing the new credit cards and they are going to redeem in SALEMALL_EPAYKERELA to purchase the free gift as my old card points got expired for not redeeming the points so they redeemed with my new credit card and mentioned that i am not going to pay any money from SBI credit card and SBI will going to pay to the merchant and 1 point is equal to 1rs. For my details verification they asked few security questions as normal and i have provided the details and after that they deducted the amount and did the transaction of 7888/- Rs from my credit card. They provided one number +91 [protected] which they have called me. if i have any quires related to the transactions and status they mentioned to reach this number. The representative names are like this 1. Swathi 2. Kabhir After immediately i called to Credit card customer care depart and reported the fraud happened with me and blocked the card and raised the new service request to revert the money by blocking the transaction which they did. Transaction details are as follows.. 17/12/2015 Salemall_EPayKerela SBIPG IN 7, 888Rs Please find the service ticket details which i have raised by the help of customer care department. 1-[protected] Please check the security system in SBI cards looks like some hacking happened and the fruders are easily getting the actual users information with card numbers exactly. Please revert money and dont let money goes to fruders pocket and take serious action on them. Thanks for your help in advance.. Regards, Sudhindra.SK ph +91 [protected] Bangalore
                    Dec 26, 2015
                    Complaint marked as Resolved 
                    My problem got resolved and i did the below steps.. 1. Block ur card immediately by calling customer care which is present behind ur card. 2.call to sbi care and tell them to block credit card and block that particular transaction immediately. 3.Raise complaint in the nearest police complaint. ( this will help in catching frauds) i raised complaint. 4. Don't share cvv otp and card number to anyone. 5. Send email to sbi email id you can find in sbi card website. Send email to feedback sbi and nodal officer and one more is there u can find in website in contact option...
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                      P
                      pranav0405
                      from Pune, Maharashtra
                      Dec 18, 2015
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                      Address: Pune, Maharashtra
                      Website: www.sbicard.com

                      Sir/Madam, My name is Pranav Pradip Dubey. I wish to close my SBI Credit card No.4377**** **** 2779, because i am unable to pay the interest and i want to close the F.D. a/c.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        Roshan555@
                        from Mumbai, Maharashtra
                        Dec 18, 2015
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                        Address: Kolkata, West Bengal, 700014
                        Website: passport seva

                        Sir, I m payment rupees 1500 today challan number[protected] Date-18/12/2015 to did not issue this time to plz help my payment
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          shona143
                          from Khopoli, Maharashtra
                          Dec 18, 2015
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                          I have call from [protected] this no, he saying me that i am calling from RBI mumbai, and he asking my all the bank detail, and i provide my all the bank datail of my bank account, then he sending one sms to me and he provide 4 digit no., i telling to him of this no, .after words he shopping about rs 9000 from my accont, plz provide me all the support.
                          i have a similar issue...email me at [protected]@gmail.com
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                            R
                            r jambu
                            from Chennai, Tamil Nadu
                            Dec 18, 2015
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                            Website: onlinesbi.com

                            My sb a/c no is [protected]. I am not able to make bils payment through net bankin for the last 5 days as I get the message ' TECHNICAL PROBLEM- UNABLE TO PROCESS YOUR REQUEST - TRY LATER' . Since bills payment like EB, BSNL, MOBILE are pending in the absence of Net Banking error in system. Kindly arrange to rectify the defect and inform me. R Jambunathan
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                              ASHISH PATEL2307
                              from Ahmedabad, Gujarat
                              Dec 18, 2015
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                              Address: Sabarkantha, Gujarat, 383255
                              Website: www.onlinesbi.com

                              Check below attached transaction details: 01-Dec-2015 (01-Dec-2015) TO TRANSFER INB SBI EPAY [protected]IG0BBVGFL2 TRANSFER TO 274.36 Myself ashish patel. On 1Dec-2015 i want to try book ticket through SBI: Net banking. Amount is deducted by SBI but some technical issue ticket was not booked and i got mail: ==== Dear Customer, We are sorry that your payment for Tamasha at CineMAX: Red Carpet (SCREEN 1)was not successful. Your tickets have hence not been booked. The amount for the said transaction has not been charged by us. In case, the amount has been charged, the refund will be processed by your respective bank ==== please check details and help me to come-out from this problem.please refund my deducted amount. Thank you Ashish Patel
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                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I was making a payment for my building permission at Gujarat government website but it was not successful and I getting a failure report from SBI ePAY.

                              Now I calling their toll free number from approx. 3 hrs but I am not getting any answer from SBI.

                              My payment initiated reference number is 40891.
                              Mo:- +91-[protected]
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                                D.P Kapse
                                from Chennai, Tamil Nadu
                                Dec 17, 2015
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                                Address: Mumbai City, Maharashtra, 400708
                                Website: sbionline.com

                                I am having home loan with sbi. my loan no is [protected] since 2005 i issue with emi of rs 5820/- which is decited from my saving account but not yet been credited to my home loan account i had made many complaint regarding this but there ia no reply i happened twice with me so total loos is of rs 11640/- kindly do the needful
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                                  B
                                  bappa mahato
                                  from Gobardanga, West Bengal
                                  Dec 17, 2015
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                                  Address: Purulia, West Bengal, 1863773

                                  Dear sir,
                                  Sir, I have forgotten my atm pin code.I can't access my card now.My atm card no is [protected] and it is valid thru 02/35.I request you to take necessary action to send my pin number on my email id [protected]@gmail.com.please help me sir..
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                                    M
                                    motiram
                                    Dec 17, 2015
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                                    Address: Visakhapatnam, Andhra Pradesh, 530020
                                    Website: Www.sbi.com

                                    Dear sir My sbi seving ac no.[protected] Ifsc code sbin0000566 Branch industrial estate kandivali mumbai My name motiram altranet no.mobile no.[protected] my account close mumbai to visakhapatnam tranfer job is atm card olredy miss is close very very close
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      abhinavsr037
                                      from Delhi, Delhi
                                      Dec 17, 2015
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                                      Address: Faizabad, Uttar Pradesh, 224120
                                      Website: www.onlinesbi.com/prelogin/icollecthome.htm?corpID=353772

                                      Sir/Mam, I have an account in SBI Rudauli branch A/c No [protected]. I have online pay for UPTET exam. But after deduction of rupees it shows errorSRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below. I take journal Id from branch also but after it the final print of exam form did not show. what we do i fill second form if yes then where are my ruppes deduct if no then why final print not takeout from upbasiceduboard site.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        sesidhar Nandanampati
                                        from Hyderabad, Telangana
                                        Dec 17, 2015
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                                        Address: Hyderabad, Andhra Pradesh, 500038

                                        TO TRANSFER
                                        INB IMPS/P2A/[protected]/XXXXXXX353UTIB IMPS[protected]MO01719388.
                                        This is the IMPS transaction number which is deducted money from my account and not transfer to Axis Account .
                                        Please tell how to proceed to get successful transaction on this issue.
                                        My SBI Acc no-[protected]
                                        My Mobile no- [protected](Sesidhar)
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