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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 96

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A
avneetsingh82
from New Delhi, Delhi
Jan 5, 2022
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I applied for my first credit card with SBI. I had nightmare experience with SBI credit Card in 2016-17. I made some purchase for amount of Rs.1000 and paid the principal amount next day of the purchase date. SBI levied 500+taxes on late fee on the payment which was made next day of due date.

I called up SBI Customer Care to have details on the late fee imposed. After discussion with Customer Care Personnel they said late fee amount of Rs.500 imposed previous month will dropped in the next month billing. So I waited for next month to check for the reversal of the late fee. To my surprise instead of canceling the charges of previous month they levied late fee of next month of Rs500 + taxes. So it added up to 1000+ taxes. So I decided to call customer care narrated all the events to them. They bluntly said we didn't said anything like that. Moreover they said card cannot cancelled unless the dues get clear. So I stopped using that SBI credit after the incident.

Till date I have been harassed for not paying the amount which is not the principal amount but the late fees amounting to Rs5000 (adding all the late fees during course of more than 5 years).

Principal amount was cleared next day after the purchase date.

Desperately required help on this matter.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    sujatha avula
    Jan 5, 2022
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    Address: Anand nagar colony , khairthabad , hyderabad 500004

    The product was returned on December 03 2021 . The refund statement was given on December 11 . The statement was : the refund will be initiated you by 4-8 day . Now its January 05 2022 still i didn't get the refund . The price of the profuct was 324. The order id[protected] . The order date 26-Nov-2021 . I have called yhe customer care of amazon . They have referred a reference number . The referenece number was[protected]
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    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Mohd Aakil
      Jan 5, 2022
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      Address: New address bada talab gulalta

      Dear Sir
      Change debit card delivery address
      Bada Talab gulalta
      Post office tracking number...JD[protected]IN
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        C
        Chache Sanjayj
        Jan 5, 2022
        Sep 14, 2023
        This thread was updated on Sep 14, 2023
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        Regarding credit card message from VD-TATACD

        Address: Thane

        Today I received message from VZ-TATACD which is as follows

        Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

        I hereby inform you that I have not applied for any credit card to anyone recently. Kindly note and take necessary action

        Thanks...
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        G
        Gowtham kannnan
        Jan 5, 2022
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        Dear SBI Epay Team,

        I Have Done the transaction for the amount of Rs.500 to Paramedical Directorate of Medical Education for TN mbbs counselling it says it's "Payment failed at Payment Gateway" and requests you to let me know the status of the refund.

        I have enquired from my Bank end, They told me that the amount has been sent to the sbiepay, from their end their transaction is completed.

        I want the money back to be credited to my account,

        I don't want to reprocess this transaction to the merchant, since I have already made another payment to the merchant .

        Please let me know the status of the transaction and will it be refunded to my account for sure or by chance to the merchant ? please give clarity on the same

        Payment made on:[protected]
        Payment Amount :500
        Time: 4:30 PM
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          A
          ASWIN MR
          Jan 4, 2022
          Resolved
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          Resolved

          I ordered an laptop with which paid 59990 as cash on delivery was not available . due to some issues with warranty i cancelled the order
          the amount was paid using debit card on 29/12/2021 .
          refund was initiated on 30/12/2021
          expected credit date was 04/01/2022 . till now not credited
          request for the avail of the amount
          my details
          account no : [protected]
          ifsc code : SBIN0018963
          refund reference number (RRN) : 610009
          debit card number : [protected]
          request to do the needful
          +3 photos
          Jan 7, 2022
          Complaint marked as Resolved 
          contact your bank account branch
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            J
            Jigar Astik
            from Powai, Maharashtra
            Jan 4, 2022
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            Website: www.sbicards.com

            I had applied for sbi credit card in inorbit mall, vashi in month of november 2021. I was informed that it will be completely life time free. It was also mentioned in the application form above my signature.

            I am surprised, now sbi customer care is denying the same. Whatever their internal issue, however i was cheated.

            On top of that i have been charged annual charges without even activating the card...

            Request reversal o[censored]nethical practice by sbi and closure of credit card
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              sekarbala123
              from Chennai, Tamil Nadu
              Jan 4, 2022
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              Team,

              I have paid SBI Collect - Merchant payment for Merchant Lalitha Jewellary, the transaction reference number is DUI0055592 on 02-Nov-2021, for an amount of Rupees: 10, 000 (Ten Thousand only ), the transaction status is REFUND. However there is no refund till this period 04-Jan-2022. I would like to understand the actual transaction status and if paid mark it paid and allow to print the receipt else refund the amount with Interest of 10% Monthly compounded.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jan 04, 2022
              Updated by sekarbala123
              Spoke with SBI Bank Customer support in this toll-free number:[protected]. They dont have access to verifying or confirming the status on the above transaction reference number. They dont be able to answer any questions related to SBI Collect, as it is only gateway and they wont be resposible for correct status maintained on their portal. I confirmed with my bank that there is no refund for the said transaction and I am not sure whether the Merchant got the amount credited.
              Jan 04, 2022
              Updated by sekarbala123
              This is my fault. I have checked with Merchant and they said they have not received the amount. I have called my Bank to verify if there is any refund. The refund transaction has happened, however the reference number is not the same as the initiated transactions in the description, due to which I was confused. Hence its my fault and this ticket can be marked as resolved.
              Jan 04, 2022
              Updated by sekarbala123
              And the transaction took 8 days to refund. It was returned by 10th-Nov-2021, where as the actual transcation happened on 2nd-Nov-2021.
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                G
                G@utam123456
                from Kolkata, West Bengal
                Jan 3, 2022
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                Withdraw iniated by 1xbet but still not recived

                Address: 109 cs mukherjee street konnagar hooghly

                I have requested a withdraw of INR 700 on 21/12/2021 in 1x bet they have completed my withdraw on 21/12/2021
                Sir but the amount still not credited to my bank account no [protected]
                Branch.. Konnagar... Ifsc code.. SBIN0002078

                SIR PLSS CHECK THESE REFRENCE NO...[protected]...
                +1 photos
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                K
                Kittu786
                from Hyderabad, Telangana
                Jan 3, 2022
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                Amount has been deducted twice for one transaction. Please refund the amount.
                +1 photos
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                  R
                  Rakshith 22
                  from Bengaluru, Karnataka
                  Jan 1, 2022
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                  I'm Rakshith,

                  I have ordered business board game in Amazon on 27th Decomber and price of the product was 299/- I made payment through UPI and order I'd will be[protected]-7945960) and on the same day I canceled my order and Amazon initiated refund on the same day but still now I did not recive the refund amount to my bank and refund refference number will be[protected]

                  So please look into this and do the needful.

                  Thank you.
                  +3 photos
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                    B
                    Beeraka Karthik
                    Jan 1, 2022
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                    I had deposited amount of 5000 on 24 December 2021 through sbi online internet banking but the amount has not been credited to the merchants account but has been deducted from my bank account but till now the amount has not been refunded in my bank account the reference number is IGAMRMYWB1
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jan 03, 2022
                    Updated by Beeraka Karthik
                    I haven't received my refund amount back yet
                    Kindly help me
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                      K
                      keswani.nitesh08
                      from Kolkata, West Bengal
                      Jan 1, 2022
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                      Website: sbicard.com

                      On 17 October 2021 deducted Rs 189/- from my card ending with *6301 citing a Transaction from Flipkart Internet Pvt BANGALORE IND ( I have attached a screenshot of my card statement). Upon complaining multiple times they have failed to refund this payment. Kindly help
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jan 01, 2022
                      Updated by keswani.nitesh08
                      I missed the attachment for the deduction. I have attached this time.

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                        L
                        Laxman Choure
                        from Kaij, Maharashtra
                        Jan 1, 2022
                        Mar 6, 2023
                        This thread was updated on Mar 6, 2023
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                        FI Txn @ CSP outlet not given mony of rupees 4000

                        Address: Kaij

                        Fi txn @ csp outlet[protected] [protected] at 10521 dau, rural b

                        my amount is debited but not received money of rupees 4000 so clear my issue or give me csp details i have attached bank account statment...
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                        V
                        from Kattappana, Kerala
                        Jan 1, 2022
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                        Address: State Bank of India/Headquarters Mumbai, India

                        Sir/Madam, My SBI account is debited with Rs. 20000/- without any reason by ATM card withdrawal. But my account cannot have an ATM card. I don't know how this is possible. Due to this reason, I have noticed this problem with SBI customer care and blocked my all other SBI accounts debit card, and net banking also. On the very next day, I have submitted the following complaint to my SBI branch and SBI customer care in both written and email format. I but I didn't get any response from the side of SBI, even though I contacted them several times. Currently, I'm abroad on a student VISA. Therefore after three months, I collected the bank manager's personal number and called him on[protected]. But now he is saying they cannot find the transaction and the background details and I have to complain to the cyber cell. The bank is responding to me in an irresponsible way. Why my amount is lost from their account, please help me to resolve my problem and bring back my money. This complaint is not against the particular branch. I know they are helpless. But the higher authorities of SBI bank can resolve this issue. Could you please help me with that?

                        I'm attaching the complaint and other screen captures below

                        ====================================================================

                        Hello there,
                        My SBI Savings Account has been debited with Rs.20, 000/- on[protected] by an unauthorized transaction, I came to know about this when I received a text message from SBI, saying that my account has been debited with Rs. 20000 by ATM cash. Please take note of this and help me retrieve my money back.
                        I have blocked the transactions of both my SBI accounts including cards net banking and UPI transactions with the help of SBI customer care ([protected]) since it's a bank holiday.
                        Screenshots are attached for your reference.

                        A/c No. [protected]
                        Branch - Kattappana
                        IFSC - SBIN0005560
                        OLD IFSC - SBTR0000698
                        My Contact number : [protected]
                        My Email : [protected]@gmail.com
                        +6 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          Priya Chetwani
                          Jan 1, 2022
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                          Resolved

                          Hi,

                          I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                          I used SBI netbanking

                          I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                          When i checked my SBI account
                          Amount of 169.5 is deducted but ticket is not booked

                          Kindly refund it ASAP so that i can book it again

                          Please find all the attached screen shots

                          SBI Transaction ID : IGAMSPPEC6
                          Irctc Transaction ID : [protected]
                          Transaction Date :[protected]
                          SBI Account Holder Name: Priya Chetwani

                          Please refund soon as possible.
                          May 2, 2022
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jan 01, 2022
                          Updated by Priya Chetwani
                          Hi,

                          I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                          I used SBI netbanking

                          I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                          When i checked my SBI account
                          Amount of 169.5 is deducted but ticket is not booked

                          Kindly refund it ASAP so that i can book it again

                          Please find all the attached screen shots

                          SBI Transaction ID : IGAMSPPEC6
                          Irctc Transaction ID : [protected]
                          Transaction Date :[protected]
                          SBI Account Holder Name: Priya Chetwani

                          Please refund soon as possible.

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                            V
                            V_kumar111999
                            from Siwan, Bihar
                            Dec 31, 2021
                            Resolved
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                            Resolved

                            Sir,
                            atm card not received
                            India post card tracking no-JD[protected]IN
                            address-Vishal kumar, vishwa gopalpur, siwan Bihar pin-841420
                            Dec 31, 2021
                            Complaint marked as Resolved 
                            On making a complaint in the company, say that file a complaint, it will be done by proper tax.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Sandoc94
                              Dec 31, 2021
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                              Address: State Bank of India, near prakash cinema,Mahim road, palghar-401404,maharashtra

                              On 29 December 2021, I have opened a new bank account in state bank of india(city-palghar, state-maharastra) but they said it is compulsory to purchase a 500Rs accidental insurance. Recently one of my friend also opened account but for him there was no compulsory insurance purchase policy, the bank officials are just telling lie that it's compulsory to purchase.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                A
                                ameet singha
                                Dec 31, 2021
                                Resolved
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                                Resolved

                                Ordered an smart watch on 22nd Dec 2021, but had to cancel the order due to some issue. Amazon sent a mail in which it is written that refund initiated successfully on 22nd December, but today is 31st December and the refund is still not credit in my bank account. Please Help.

                                Refund Reference # 74332741357135657697690
                                +2 photos
                                Dec 31, 2021
                                Complaint marked as Resolved 
                                Refund received on 31st Dec 2021
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Hello sir,
                                  I had ordered jacket and heels from Ajio on 17th December 2021 and made the payment of 2730 through UPI phonepe. But due to some issues i had cancelled jacket on 17 itself which was of rs 1574.55. I got the message of refund initiated on the same day with the refund Reference number PSpPX4sl6pEeylCus3nQ55A. It was expected to be credited within 7-9 days but today its 30th December 2021 but still haven't received refund.br...
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