| Address: Chandrapur, Maharashtra |
I Mrs.Saraswathy R Nair, aged 64 years, Retired Govt.Employee with physical disability feels sorry to inform you that I holds a saving account (A/c No. [protected]) in SBI, Bhadrawati O.F.Branch, code no. 4711. Sir, iam ailing with varicose veins disese and got operated in both legs and affected with osto arthritis in both knees. I can hardly able to walk on my legs. when I got retired from my Govt.Service i Fixed a meager amount of Rs.400000/- in your bank thinking that this investment will give me a fruitful retired life. Two weeks ago on my visit to SBI branch for knowing the status of my FD's. I was shocked to hear from a new Astt. Bank Manager (lady) told me that a amount of Rs. 4500/- had been deducted from my FD as I had not submitted Form 15 H. I told her that I was on my admitted for treatment at Hospitals in Kerala and I thought I my have submitted the same during the financial year 2014-15. And also inquired why the bank has not intimated the deduction of TDS to me till my Visit to the branch dated 03/07/2015.
The Astt.Bank Manger lady refused to answer me the same and said if you have any objection do write the same and drop it in suggestion box placed outside the bank. Then I asked her to give me my Form No.16 to claim refund of my TDS from income tax, on this the manager lady asked me to wait for half an hour as the banks lunch period was on. Sir it may kindly be noted that I can barely stand on my legs and doctors advised me not to stand on my legs for more than 10 minutes. Any how for waiting for an half hour I after lunch again creep ed in front of manager where she said form no.16 is not available as the same is with Banks CA hence I was asked to come after two days. Again on dated 08/07/2015 on our inquiry about form no.16, the astt. manager lady told bank CA has not submitted the same and asked to come again after two to three days and also asked why to hurry when the same can be filed till 31st July 2015.
Sir I in my old age is completely frustrated by your bank service as you didn't informed me about the TDS deduction and above all not giving me receipt of TDS deducted(FORM NO.16), as your CA has not submitted the same. will you please help me out by giving my Form No.16 my Contact Telephone no. is[protected] Mobile No. [protected]. Waiting eagerly for your early action.
Saraswathy R Nair.
SBI A/c No.[protected].
SBI BHADRWATI, Code.4711