State Bank of India [SBI] Complaints & Reviews

Dear Sir/Madam

I have state bank buddy wallet account, i was trying to add some amount of Rs.4, 200/- from canara bank debit card to my buddy wallet account, after putting the OTP which has sent for Registered Mobile number, the desired amount has been debited from canara bank account & still it is not credited to my wallet account, so i request you to solve my problem & pls refund the amount to the debited account or can be credited to my wallet account.. i am trying to contact the customer care since 2 days, but no response..

Mobile Number registered in wallet Account is [protected]
E-mail: [protected]@gmail.com

Arn no[protected] name Prabhjeet Singh s/o Hardeep Singh i applied online for passport in Chandigarh on 8/1/17 . A payment amount of rs 1000 was done online by using axis bank Debitcard. status of payment was showing failed.however amount was deducted from my axis bank account... kindly solve the issue about payment and inform me eariliest. do the payment for passport or return back in my account so i can process for my passport...

Sir,

My name is Vivek Gundu Chavan.Registration ID is[protected]. I have applied for the POST OF developer MMGS-II.I have received my admit card but I got the examination centre which is too far from my home.I have to travel lots of km to reach the centre.So please kindly change my exam centre.Please do the needful.

Thanking You,

Vivek Gundu Chavan
Email ID: chavan.[protected]@gmail.com

Please find below the mail which was written to the manager of sbi nri branch 42 C J.L. NEHRU ROAD KOLKAT 700071. Instead of calling me to my registered mobile in their system to sort out the issue the manger wrote me a useless mail showing not interested to resolve the issue in an amicable way. Both the mails are pasted below and I need to know what action can be taken for this irresponsible behaviour and harrassment from sbi nri branch

mail sent by me

The Branch Manager
SBI NRI Br, Kolkata, Jeevan Sudha building
Kolkata

Kind Attention Mr. Rupak Majumdar

Dear Sir,

Myself Samir Kumar Mukhopadhyay having aforesaid NRE account in your branch which I am unable to access online for last 3 weeks as it is showing password has been expired. I am unable to reset even the password online, as the process is not known to me . Even I tried for OPT but not getting the response in my mobile.

Secondly, I had given my mobile number to your branch so that any daily transaction can be sent to me from your side by sms. But unfortunately, very recently I had issued a cheque, wherein I had received a mobile information stating that the check has been received by your branch and I have never received a sms with regard to the clearing of the same cheque.

I had called this morning to your branch and spoke to a representative and explained him everything as above. After listening everything the Gentleman simply hung up the phone. The reason not known to me, probably only he can explain for this kind of behavior from his side

I called second time, the same gentleman this time so ignorant to hear my plea, without assuring me your best services towards customers, he started talking to me like a typical clerk of West Bengal Govt office speaks (like as he said, SMS is not our responsibility, instead of telling we would look into this matter and try to sort it out... like a positive frame of mind / approach was missing on his deliberation).This is absolutely unacceptable and ridiculous to me.

I am holding my account in your branch since 1988, but never came across this kind of negative approach / ignorant personality in your branch, especially being NRI branch.

Even the gentleman was so snub to me when I asked his good name he simply refused to tell his own name though I told him my name. What kind of person are working in SBI NRI branch, who are unable to spit out his own name?

I am really shocked and utterly surprised too by the childish behavior of the gentleman. I have not made any official complaint yet which I do not wish to, as I consider him like my big brother and I believe, if someone makes a mistake he should be given an opportunity to rectify his shortcomings.

I must say the ladies working in your branch are very very co operative, especially I would name Mrs.Sharmista Biswas, she is so accommodative whenever I approached her she always helped me an extra mile. She is an asset to you as per my review being a gullible customer to your branch

It is my earnest request to you before things get worse / explodes further, please give a good advice to MY BIG BROTHER how to deal with NRI Customers. Otherwise reputation of SBI NRI Branck Kolkata will remain a question mark.

I believe you would look into this matter and revert accordingly.

Regards

Samir Kumar Mukhopadhyay

MOB: [protected]

RESPONSE FROM SBI MANAGER

Dear Sir,

We acknowledge receipt of your email and we deeply regret for your inconvenience.

Kindly note that your email id is not registered against your account;hence we will not be able to communicate further with you via email until and unless the same is updated.kindly arrange to send us scanned copy of the enclosed form(duly filled in and signed) for the needful to be done.

Thanks and regards

State Bank of India
NRI Branch Kolkata | Jeevan Sudha Building (3rd Floor)|
42 C, J.L.Nehru Road | Kolkata 700071
SWIFT BIC: SBININBB138
IFSC: SBIN0006284
Phone: +[protected] /4011
Fax +[protected]
E-mail: sbi.[protected]@sbi.co.in

From: Samir Mukherji
Sent: Tuesday, January 17, 2017 12:26 PM
To: sbi nri branch kolkata
Cc: samir mukherji
Subject: ISSUE RELATED NRE A/C [protected]

MY RESPONSE 2

samir mukherji
To sbi.[protected]@sbi.co.in
CC Samir Mukhopadhyay Kumar Mukherji Today at 2:25 PM

The Branch Manager
SBI NRI Br, Kolkata, Jeevan Sudha building
Kolkata

Kind Attention Mr. Rupak Majumdar

If my e mail id is the issue to solve the problem, instead wasting my and yours valuable time, I expected a call from you to get the clarification. Anyway, I am forwarding everything to you for your action and this is my registered e mail and no need to change my registered mail as suggested.

Look forward to your response.

Regards

Samir Kumar Mukhoipadhyay

Mob: +91 [protected]

Hi,

I have visited one of SBI bank 3 times located in Arkalgud Hassan (d) (November 18th, December 12 and January 17th) to open new account always they will ask me to come next month, again I have visited today they are asking me to come after 20th I never see like this ridiculous service, thanks for your wonderful service I will never visite your branch again.

Is there is any simple way to unblock the SBI card. My SBI Credit Card Number has been blocked after trying for online transaction. Even after one week time am not in a position to unblock the said card due to poor response from the service provider. I am not in a position to contact the SBI Credit Card service executive. Pl. unblock my SBI Card No. [protected] at an early date. [protected] (M). At this critical financial scarcity for the common man, we expect better service for the deserving Bank customers.

Dear Sir/Medam SBI ATMs dept

I missed Rs 4000, try of widrawal on[protected], money did't received, only slip o[censored]nable to process come, no mesge to phone I thought my money in account, but bank officer said money deducted, help to get money back, my acount no-[protected], SBI NARAYANAPURAM BRANCH -04718, W.G.DT A.P
my name Simhadri Moses Butchebabu,

I want to bring this into your kind attention that the staff in your bank nagda branch does not behave properly with its valuable customers. Not only me, my friend is also unsatisfied due to same reason.
They are always busy in their personal gossips/ They speak very harshly whenever we ask them for education loan They do not provide us right guidance whenever we need it from their end. I request you to take appropriate action and warn them to provide us services that we deserve.I had applied for education loan in your esteemed bank. But the loan is not approved for one or another reason. I have fulfilled all conditions as demanded by bank staff but now they are saying that the loan cannot be approved for the reason (that staffs are not available, manager get transferred from here and all).
I request you to consider my application again and guide me that what should I do to get approval.

I have downloaded SBI Buddy and transferred INR 2500/- from my ICICI bank account on 28th Nov'16. Since than i tried to use for Mahanagar gas bill payment, MSEDCL bill, food panda, send money etc but unable to execute payment . At the last moment either error comes like:

1. Action failed, transaction failed, limit exceed,
2. You have balance in your wallet. Please transfer balance to your account before closing, wallet.
4. Or session get crashed at the last moment while paying.

I made a few times complaint but of no use. complaint numbers as per below:
1. WP[protected]
2. WB[protected]
3. WM[protected]

Now calling on customer care number, they are not accepting any complaint. Neither giving any solution.

I have downloaded new version few times also but that is not useful.

Request you to either transfer Rs 2500/- to my bank account or help us in utilizing this money Rs 2500/- through SBI Buddy App on my mobile.

Thanks ^ Regards,
Vinod Kumar.
[protected]

Dear sir/madam,

Iam an account holder in SBI, Barnahal Branch(Branch Code-12471)
A/c No.[protected]
I have applied for cheque book through SBI online On Date 09 Jan 2017& till now has not received it. I also posted complaints on their web portal but there was no response from their end.
Therefore it is kindly requested to inquire into the matter & revert on the same.

Ramlakhan

Dear sir

I am by name muralikrishna thota, at tadepalligudem. my a/c no [protected]. I have deposited my cheque (012231-idbi-rs 47000/-) in your sbi bank at tadepalligudem - bazar branch (Sbin0000922), on dated 15/12/2016 for Clarence/transaction in my saving account. But till date my cheque is not clear, please do the asap. I am waiting for your reply.

Thanks & regards,
Muralikrishna

Sir I Ranjita Sahoo email I'd - [protected]@gmail.com was applied for sbi online job part time sms sending on 04 Jan 2017. The company has contacted me and told me to send documents and ₹3100 which was registration fee but that time they did not told me that they will demand more money after wards neither by phone call nor by email. After that they mail me to send ₹7600 for clear of 1 lac which is for purchasing of laptop, mobile and Internet connection. That also I have send on faith that further they will not demand. But after transition they again mailed me to send 15% service tax I.e. ₹15200. I told that unable to send because I do not have money. After one day thay call me again and told me that he has discussed with company and told me to send 50% I.e ₹7600 and company will pay rest ₹7600 for transfer of 1 lac . They also told me to return ₹7600 after getting 1 lac in my account. That also I have faith on sbi and send ₹7600. But after transition they told me that bank not receiving money unless I pay ₹7600 rest money, I called them and said, I unable to send more money so please close my job and refund me my total ₹18300 in my account. They told me to send cancellation request on mail. I send it and they told it will close on 08 Jan 2017 and refund you.
But now they are saying that until I pay full payment of service tax, th ey will not refund me. So I request you to take a necessary action soon because I am a student and I need money. Hope that you will understand my problem.
Further I am sending some file and mail ID and some mail.
Account of company in which I send &18300,
Name- Sonu Sen
Acct no- [protected]
Ifsc- sbin0014516
State Bank of India
Contact numbers from which I received call-
[protected]
[protected]
[protected]

Assistant manager - Yogesh ranjan

Sir,
I have a saving account no [protected] at branch palhera IFSC Code SBI0003067. On dated[protected] I I paid Rs. 500/- through my debit card no [protected] for applying UPSTSE form. This amount was debited with transaction no.[protected], but could not be received at the other end.
Please pay me back my above amount Rs. 500/- .
Thanks.

Dhanajay Kumar
Mob no. [protected]

I applied for cheque book state bank home branch kuchaman city on 27 December 2016. my balance debited for the cheque book issue on 29 December 2017. And I received cheque book issue message on 29 December 2016. But I still not received revived cheque book. I contect many time home branch and customer care but they not provide cheque book dispatched date and speed post number.
I wanna know why I do not receive my book still. And when I will receive my cheque book.

My account number - [protected]
Bank branch - kuchaman city
Branch code -11400

Dear Sir,
I am Rajendra Kumar Solanki had conducted NEFT Transaction through SBI(AC No;[protected]) for an Amount of 13, 000 Rs on[protected] to Andhra Bank Ac No[protected] .Untill Now amount has no been deposited & i have contacted SBI several times regarding this issue but they failed to resolve the issue.i kindly requset you to resolve the issue & help me to get my 13, 000 Rs back.

Sir, i hold sbi savings a/c. [protected], on 22/12/16 my chq has been passed but chq return charges 345 has been charged to my account, which was reverse on 16/1/17 after wasting a lot of time in branch with request.

Second is i was at sbi atm for withdrawl on 6/1/17, but atm has no cash & account has been debited with the amount & reverse credit on 16/1/17. Atm decline charges debited to my account @ 23/- per transaction two times.

When sbi merge with sbindore, services gone very poor of both banks, because with a huge customer network, their services has been poorest. Also staff is not satisfactory & politely replied.

I advise to sbi that demerge the sbi to sbindore again.

Credit the atm decline charges to my account, because i cant waste my time & stand again in sbi que for 46/-.

I am a senior citizen banking with SBI for decades.

I issued a cheque no. 729409 dt 5.12.2016.

Today received a SMS text on my mobile phone [protected] from state bank as:

“ Chq no.729408 for INR fvr Invalid Account Numb recd in clg wl be paid if found in order. Pls ctc yr brn by 12.30pm today if not isud by u.

Tue, 06/12/2016 9.56 am”

Sir please understand that...

My old international debit card expired on 31st December 2016. I was in receipt of a new debit card in November 2016 itself. I approached the concerned SBI branch 5322 Humayun nagar, Mehdi patnam Hyderabd, where i have a SB account for my pension, two to three times, but in the first instance, I was told the they did not receive the pin yet ( in first week of December)due to postaldelay, next time Iwas told to activate the card by sending sms, to 567676, which I tried, but there was no response.

The branch is far of from my home, and I can't go there with a cheque two to three times a month, to withdraw the required for my expenses. I am a pensioner and am 68 years old, it will be easy for me to goto a near by ATM and draw the money, . Hence I request you to do the needful to arrange pin for my debit card. thanking you, yours sincerely.

I have taken 5.5 lakh car loan from sbi bank pbb malleswaram branch. To have the car loan processed, sbi loan agent asked me to open a sbi zero balance account. So i opened a sbi account at bangalore - gokul extn. Branch and linked the car loan to the account.
I was told that car loan emi of rs 11, 605.00 will be deducted on 15th of every month. So i have always maintained the sbi account with emi amount to be deducted before 12th of every month.
On jan 11th, i have transferred 12, 000 rs to the sbi account. I see the credited amount 12, 000 rs in account statement but i see zero balance in my sbi account. Because of this, car loan penalty of 287.50 rs has been deducted on 16th jan.
If i go to malleshwaram branch for inquiry they sent me to gokul branch.in gokul branch they are not ready to check account details. This is a shameful behavior by sbi bank employees. It is not the first time this behavior is seen by the employees. Every time they give different reason to deduct penalty amount.

I put the correct password and user name but I cannot access my account
Kindly help me how I access my account when I put the password, they say this is incorrect password and after three attempt they block to access the account but I am sure I put the correct password
Thanking you
Yours faithfully
Debabrata Mukhopadhyay
Sbi bazaar branch
Asansol i