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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 781

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A
alankar8
from Mumbai, Maharashtra
Apr 10, 2017
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Address: 274001

It is really a mockery of system that the SBI the most reputed PSB has come up with.At the one hand they claim in their aids that "aapka bank aapke jeb me" on the other hand for every important service one has to visit one's account branch for completion of it, really pathetic.
I have been trying to update my mobile no by regular procedure by navigating to my profile section after successfully logged in.Then entering profile password and selecting option to change mobile no through domestic hyperlink - entering new mobile no in the both places provided..then after verifying they ask for debit card details which i duly provide then i have received OTP with 13 digit reference no on my both mobile, which had to sent to this no 567676.
I don't know what kind of magical no is this "567676".
Believe me or not i have waisted my entire day and have tried it 5-6 times.
Same mundane procedure i have been repetitively following but when it actually nailed down to sending the OTP and reference no to 567676 it is FAILING TIME AND AGAIN.
I am purposefully keeping it in caps because 6 times i completed the procedure and when i am sending the message to 567676, i don't know ON WHAT SERVER this no is operating on it has not received my message.
While i was writing this complain i tried again this time same thing happened and i got really irritated and wrote this complain.
I called SBI care team they are saying sir you need to visit your branch only.
I mean what the heck is this? If it has to be done via branch only why provide that option and claim that online option are available.
Leave that OTP thing other options are not working too.
My question to SBI and whosoever from SBI consumer forum team is reviewing my mail please see to it that whatever services you are offering works fine by seeing end to end integration of service by dummy testing it.
Here you are claiming that new option via domestic thing can change but at the end what kind of godforsaken no you have choosen (567676) where the messages are not getting delivered at all.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 10, 2017
Updated by alankar8
here are images.

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    ashish ggg
    from Atraulia, Uttar Pradesh
    Apr 10, 2017
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    Address: 241124
    Website: state bank of india

    Sir, i have a account in bank (State bank of india). Money have deduct three hundred rupees frome my account every month. The reason behind this deduction is not being able to tell by bank manager, but i read the entry on my pass book and wrote a mswipe on it. I did not know about mswipe. I want to get my money back and full security of my account. So do it rapedly
    +1 photos
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      Prashaccess
      from Surat, Gujarat
      Apr 10, 2017
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      Address: 560079
      Website: retail.onlinesbi.com

      UNABLE TO CREATE NET BANKING
      Hi,

      I am trying to register my internet banking for the first on https://retail.onlinesbi.com/retail/userdrivenregdetails.htm, But i am getting the below error,

      Due to some technical problems we are unable to process your request. Please try later.

      I am using my registered mobile number with this.
      pls help ..
      contact numaber: [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Y
        Yogita31kale
        from Mumbai, Maharashtra
        Apr 10, 2017
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        Address: Mumbai City, Maharashtra, 400067
        Website: www.consumercomplaints.in

        My bank branch Charkop Kandivali (w), near HDFC bank, it is third class services in bank, a lot time waste in deposit and withdrawals, there is only one Q, deposit and withdrawals, there is no facility of senior citizen and i deposit my salary cheque last thursday dtd 06.04.2017 till date not clear cheque and saving a/c Rs.5000 how can possible, is it only distinguish..so all over it is third class bank in charkop branch...so what to do..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Naresh Kumar Lodhi
          from Noida, Uttar Pradesh
          Apr 10, 2017
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          Address: Aligarh, Uttar Pradesh, 202127

          Sri jee main loan ke lite 3 baar bank main ja chuka hoon,

          Ab aap hi batao main kya karu
          Mujhe bijnish karna hai. uash ke like main ye loan mang raha hoon. Sri jee aap shab ke sahyog se hi hamari pariwarik dor chal rahi hai.

          Wish pareshani Ka hal to aapko karna padega.kyoki main berojgar hoon.
          Or pariwar mai shabase bada hoon,

          Krpya iash Ka samadhan Karen,


          Dhanybad.

          NARESH KUMAR
          ALIGARH
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          pls call this no [protected]
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            A
            Ajmery Jahan
            from Kolkata, West Bengal
            Apr 10, 2017
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            Address: Darbhanga, Bihar, 847105

            I have pension account in SBI brance code (11829) account number [protected] name BIBI ISMUN NISHA . I SUBMITED 3 time my life certificate but it does not reach to head office Kolkata I complain to branch manager but no action has been taken I am 65 years old lady I can't go my bank frequently. So I put a complain in RBI regarding branch manager and their employees. They have not taking any action so, please take my action. Resolve it as soon as possible. First time account officer told me that I am new here I don't have any address then I have given address of head branch Kolkata also but still no action has been taken...
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              vilas miraje
              from Vyara, Gujarat
              Apr 10, 2017
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              Address: Belgaum, Karnataka, 591237
              Website: [email protected]

              I am vilas miraje a/c No [protected](dsp) personal loan a/c No [protected] loan amount 500000/- interest rate applyed 14.25% in lieu of 12.25% since oct 2014. Many time I discussed with concerned person of sbi Nipani they verified documents and accepted the mistake and answered we will adjust but up to till time not adjusted please take positive action on my matter
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                abhishekgoya;
                from Bathinda, Punjab
                Apr 10, 2017
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                Address: 141003

                Dear sir

                i want to take your kind attention taht i have taken home loan from state bank of patiala and SBOP (now sbi) is charging interest rate at rate higher than the current market prevailing rate of interest which is below 8.5% .so i request you to please revise my current interest rate and reschedule emi as per prevailing rate.
                further i am government employee of punjab state power corporation ltd 1% corporate interest concession was pormissed by banker at the time of giving he loan .
                please credit all the excess amount charge at earliest.

                Regards,
                CA Abhishek Goyal | Revenue Accountant | Revenue Section|

                Punjab State Power Corporation Limited
                Focal Point Special Division, Ludhiana, Punjab
                Mobile: Cell: +91 [protected] | [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  AshishAgrawal6
                  from Hyderabad, Telangana
                  Apr 9, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500033

                  This is regarding delay in ECS credit with SBI Maxgain A/C.

                  I have taken a loan of 45 lakh from SBI under maxgain. My ECS is schedule on every 5th of the month, so every month ECS is debited from my HDFC bank on 5th but it is not credited on same day to my SBI maxgain A/C
                  I have contacted to SBI many time but as per them there is a manual process is required so there will be delay in ECS credit.

                  Please find the delay in days for respective months

                  Jan 17 - 1 day delay [ECS got debited on 5 Jan 2017 but credited on 6 Jan 2017]
                  Feb 17 - 1 day delay [ECS got debited on 6 Feb 2017 but credited on 7 Feb 2017]
                  March 17 - 8 days delay [ECS got debited on 5 March 2017 but credited on 13 March 2017]
                  April 17 - 2 days delay [ECS got debited on 5 April 2017 but credited on 7 April 2017]
                  As per RBI guideline Amount should be credited on same day but it is not happening with SBI.
                  I want refund for all my interest charged due to late submission of ECS to my A/C.
                  SBI MaxGain A/C : [protected]

                  IFSC code for my branch : SBIN0004187
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Y
                    yerrachaitu
                    from Rajahmundry, Andhra Pradesh
                    Apr 9, 2017
                    Resolved
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                    Resolved

                    Notes retracted

                    Address: 533105

                    This is Yerra V V S Devi Chaitanya having a Savings Bank account with APPM branch, Rajamahendravaram City bearing Account Number : [protected] since . Today i.e 9th April, I have deposited an amount of 5400/- into the CASH DEPOSIT MACHINE which is existing below the branch around 8.51 pm. I have inserted an amount of 5500/- but the CDM couldn’t processed the old 100/- notes (7), so I have taken out the old notes and then inserted New 100/-...
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                    R
                    Rajanikant Jain
                    from Mumbai, Maharashtra
                    Apr 9, 2017
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                    Address: 400003

                    Sir.madam,
                    I Rajnikant .M.jain having ac in Lalbaugh brch ac no [protected], I got chq FM postoffice of ₹128080/& gone to deposit in Mandvi brch Abdul Rehman St, manager refuses to accept chq telling pay in Ur home brch I arrguied & asked him to give in writting for the reason then he asked his men to collect & told me this will take 10days to clr, I deposited chq on 21/03/17& cleared on 31/03/17 with the charge of 230₹ for out stn clrg, all the three branches are in 4km distance then why I have charged & why the chq clrd in 10days pls reply me I am Ur 15year old coustemer pls do fast decision on this.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I ave an SB a/c with SBH. Balance in the a/c is more than 37000. However ATM does not disburse any amount stating that balance is Rs.0.00. It is strange and gives me utter dismay. Plz rectify.
                    I have made imps transfer on 31 March 2017 but till now it has not been processed successfully.so please help me out at earliest.
                    I have contacted bank manager he is also not responding, customer care not proving any solution
                    Acc no [protected]
                    Imps ref no IMPS[protected]
                    Respected sir/mam
                    With due respect i would like request to you for recover of 575/- which is wrongly deducted by sbi branch-U-157 VIKAS MARG DELHI FROM OUR SB A/C-[protected] AT TIME CLOSED ACCOUNT AS ON 03.04.2017. I HAVE GONE FOR CLOSE OWN ACCOUNT AS ON 15.03.2017. OPERATION MANAGER MR. ASHOK KUMAR HAS REFUSE OUR CLOSE OF SAVING BANK ACCOUNT
                    Dear Sir,
                    We have received a massage from your bank get upto Rs. 1.7 lakhs at 7% p.a but when proceed this application Rs.1.73 lac for 48 month our installment so high of Rs. 4613.33 pls check rate of interest otherwise pls stop the process

                    Thanks & Regards
                    Deepak Jan
                    Mob. [protected]
                    I want to close my sbi credit card account.
                    Please I request to you, close my credit cards

                    vikram bukya

                    date of birth year - 11.02.1988
                    M.No.[protected]
                    vikram.[protected]@gmail.com
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                      Narendra Singh shaktawat
                      from Lucknow, Uttar Pradesh
                      Apr 9, 2017
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                      Address: Kota, Rajasthan, 9538
                      Website: [email protected]

                      I m complain about Sbbj bank branch Khairabad Kota Rajasthan at the time of starting February 2017 on 4th February, 13576 rs. Deducted in my account no. ([protected]), holder name is Narendra Singh shaktawat, and deduction of money in my account not informed me by bank through message or any call and I am complaint against this problem in my account but by the manager not given me satisfaction answer pls solve my problem and return my money Sir this is my fees of institute and without it institution manager not allowed to me in practical exams or written exam ...
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Rs.29970/- is kept in Lien-Amount from the date of "" Music Broadcast"IPO. I have not received any allotment but blocked amount has not been released till date.My application no.was 12838291.My bank account detail is as under.
                      1. Name: Vinodkumar G Patel
                      2: SB A/C No: [protected]
                      3: IFSC Code: SBIN000309
                      4: M.No. [protected]
                      Dear SBI,
                      In Internet banking DOB mentioned was incorrect and I want to update my correct DOB
                      Sice I want to open NPS, it needs correct DOB. Kindly please let me know how to change DOB online.

                      My Account details
                      SB ACC No - [protected]
                      Branch - Cheyyar (Thiruvannamalai DT- Tamilnadu)
                      Dear sir,

                      kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No. [protected] to my mobile No. [protected].

                      Thanks..
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                        S
                        Sanjana1818ss
                        from Tumkur, Karnataka
                        Apr 9, 2017
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                        Address: Bangalore, Karnataka, 560008
                        Website: Online internet banking

                        Hi sir
                        While using netbanking I was not getting OTP I visited the sbm branch and informed about it.they told it server problem wait for 3days till now
                        Iam unable to login with username and password
                        While using the internet banking it shows invalid username and password. Now it shows due to some technical problem we are unable to process
                        Please make the issue clear.
                        Regards
                        Sureshkumar.v
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        My transection id[protected]. recharge 253 unsuccessful, but amount of 253 is taken from my account no . I want to refund my money.

                        Unable to login with username and password with internet banking - Comment #2699025 - Image #0
                        Sir,

                        last time sms alert purpose i am given [protected] number this number was blocked so please provided sms alrert this number [protected](all deposits, withdraws & etc
                        I am naveen kumar having a account in SBI Nadaun (HP). My a/c no.is [protected]. I didn't receive OTP while using to my netbanking for a few days
                        My home addres is-Hudco housing estate.Flat no -102.Block no- 8.; 95 bidhannagar road. bidhannagar. kol -54.kindly my sbi credit card biil deliver in this addres.call me [protected]
                        Dear Team,
                        I forgot my sbi account number, could you please provide my SBI account number.
                        my mobile number is [protected].

                        Thanks
                        Anuj Kumar Jain
                        Whenever I m going to shop with my credit card, it is stating "blocked" although it expires on 03/22.
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                          Udaya7Kumar
                          from Chennai, Tamil Nadu
                          Apr 8, 2017
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                          Address: 600098
                          Website: i

                          Am having Account In State Bank For Past More than 13 Years, i Have taken Machinery Loan [protected] in 2012 Nov . At that Time itself i have Given Cancelled Cheque & Enough Documents For ECS Clearing..
                          Still Now Am Maintaining Account Properly & Not Yet Single ECS Get Reversed ...

                          The Issue is Monthly ECS Clearing From Account is 37, 300 instead of 53, 192 ..
                          This Is Not Our Mistake This is Person in Bank Mistake,
                          Day Before Yesterday they have debited amount From My Account which we want to pay...Without Any Intimation...
                          Am Totally Disappointed, Now a Days The person in SBI not Giving Proper Information to Customer...
                          So Kindly Take this as Feed Back Mail, & Take Action on that Person
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            pooja__1112
                            from Thiruvananthapuram, Kerala
                            Apr 8, 2017
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                            Website: passportindia.gov.in

                            I applied for my fresh passport application online in the passport seva website.During payment the transaction failed and also an amount of Rs.1512 has been deducted from my bank account.Since it is an emergency i need my passport application to be processed soon.I request SBI to take the necessary action soon as this problem is faced by almost everybody who is applying for passport using net banking.
                            My passport application details are given below:

                            Application Reference Number 17-[protected]
                            Given Name POOJA RAVI
                            Service Type FRESH
                            Type of Application NORMAL
                            Fee (Rs.) 1500.00
                            Payment Status (Internet Banking) Failed
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            I took an education loan & we are in progress to return the same...but currently i am unable to find in which ratio of interest it is increasing ...And also i want a proper mini statement as i got wrong statement regarding the same from bank side... So kindly provide me the right statement with proper entries for the same on urgent basis...!!!
                            My savings ac no [protected] at sonamukhi, wb. Since last 13 years but recently the address is found wrong and i applied for update but manager is saying it is not possible as computer is not allowing it. Pl. Help how it can be corrected.
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                              viren1980
                              from Delhi, Delhi
                              Apr 8, 2017
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201012
                              Website: www.onlinesbi.com

                              My home loan acc. No. Is [protected] approved in apr 2016 with interest rate of 9.4 %. But now the rates are 8.65% and bank is not reducing my rates. At the time of approval they said it will get automatically changed (Increased or decreased) as per the applicable rates. I approached the branch but they have not addressed my issue. I also lodged complain with customer care with complain no.[protected], after one day i have received a sms stating that "customer contacted and terms explained to his satisfaction and complaint closed", but no one contacted me and nothing explained to me. I am requesting to decrease my home loan interest rates as current rates and give me the benefit as per the dates the rates decreased.
                              Aug 16, 2017
                              Complaint marked as Resolved 
                              After my complaint SBI reduced my interest rates as per current rates without asking or informing me. Thanks for your support.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                jagdeesh chandra
                                from Haldwani, Uttarakhand
                                Apr 8, 2017
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                                Respected sir,
                                I (Jagdeesh chandra) account_no-[protected]. I have used jail road branch lucknow atm, but i have not recieved any money due to server problem, my account is showing that rs-14000/-has been debited for the transaction. I have ticket_no - ([protected]).
                                O please i request you ensure this problem above mentioned incident.

                                Mob_no-[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  ahmad2992
                                  from Raebareli, Uttar Pradesh
                                  Apr 8, 2017
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                                  Address: 228001

                                  Dear Sir.
                                  Mera naam sairun nisha hai jo ki mera khata katka khan pur ki branch me h main ek faimle pension dharak hun. mere pati crpf me the sewanivrit hone ke bad wo pension lete the marge 07/04/2016 ko uni mritvu ho gai h jis ke bad maine pension ke sare kagjat bank ko diya h par sultanpur SBI branch(0188) ke pension officre Ashok kumar ji kahte ki ye pesion unki pahli patni kaisar jahan ko mil rahi hai magar unke nomination form me aur crpf ke document me kahi pe bhi unka naam h center dwara bar bar letter diya jara hai fir bhi wo yahi bolte h aur kahte h unka a/c no le ke auo ham kaha se le ke aye bank uko de raha h wo bataye kis a/c me ja rha h. main aap ko crpf dwara jo letter diya gaya h usko bhej rahun . aap se request h ki hamari samasya ka niwaran kare taki hame pension mil sake

                                  Thakn You
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Nirmal Kumar Maity
                                    from Kolkata, West Bengal
                                    Apr 8, 2017
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                                    Address: 700049

                                    Dear Sir
                                    I have my Savings Ac No [protected] at BI, Nimta Belghoria Branch, IFSC Code‎: ‎SBIN0011541‎ (5 th character is zero).
                                    My Pass has exhausted on Aug, 2016. They are not providing Pass book.
                                    I lodged complaint centrally through ph No[protected] vide Complaint No PR[protected]. They have sent message that duplicate P Book can not be supplied due to unavoidable circumstances.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      gb32
                                      from Ahmedabad, Gujarat
                                      Apr 8, 2017
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                                      Address: Agra, Uttar Pradesh, 282007
                                      Website: www.sbi.com

                                      New SBI debit card not work properly after piin recieved on mobile within 24 hour I changed the pin .but as usual SBI debit card not worked as far as service concerned after 25 day I will not able to operate new account.
                                      The bank people behaviour and cultural aspect is so rude toward their customer even though people deposit their hard earn money to SBI bank but they did not match the standard of local pan shopwala. The working is so bad customer handling and problem resolve
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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