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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 284

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A
Anup2308
from Mumbai, Maharashtra
Jan 7, 2020
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Address: 411057

I own a sbi credit card from 2014 and currently there is a outstanding of 76k. I had not paid the dues since last 2 months as I lost my job and need some time to bring things back to normal. I am getting like 25 calls every day and every time I have to explain them the situation nobody is aware of the previous conversations don’t know how it’s functioning..and pfa the language being used by the executive on Whatsapp chat.If no action is taken I m going to take a diff approach as being a customer of sbi and nearly paid off 7lakhs against the credit card in 6years now you get such a treatment i[censored]r payment gets delayed..great way of customer service.
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    S S Nandur Gulbarga
    Jan 7, 2020
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    debit-swoo 00000003747 01-jan-20 000112030925 0513ep06

    Address: Jewargi Colony Gulbarga, Gulbarga, Karnataka, 585102

    Dear Sir,

    As per the above subject, on 4th Jan 2020, in my SBI A/c a debit of Rs.5000/- has been done and not given any clear reason both by Bank manager and Customer Care executive and I have only this SMS/ Transaction details as given below.

    DEBIT-SWOO [protected] 01-JAN[protected]EP06--

    So I request you to look into the same and do the needful ASAP....
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    Kiran Dasgaonkar
    Jan 7, 2020
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    Address: Mumbai City, Maharashtra, 600067

    Hello sir,
    I am using s. B. I credit card since 2 year and also i had made timely payment but i lost my job as well as after few months my wifey also met with an accident and her leg got fractured. Her treatment is still going on. And financial deepressed due to which the payment got delay and s. B. I credit card recovery agent started coming at my home and harrasing my family members they make daily 4-5 calls and harrasing us. After informing that there will be delay in making payment and i asked for settlement at whichever is at low and i asked they convert in low rate emi which i can able to make payment but dint convert to emi at low rate option. They send legal notice by post. Currently i am jobless.
    So request you to give solution for this situation.

    Warm regards karan das
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Kamal Regar
      Jan 6, 2020
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      Address: REGAR COLONY, POST-LOONANDA, VIA-KANORE, 313604

      Dear sir/madam
      My name is-kamal prakash regar
      Contact no.[protected] (This is the amazon pay contact no.)
      Ticket id[protected]This reference no)

      My problem is that i had done 1 transaction worth rupees rs 1000 on 3rd jan.2020 but it deducted from my account but not credited in the receiver account.
      Regarding this i had also complaint to custumer care agent but they doesn't resolve my problem.
      I had talked with my bank regarding my concern but they said me that from our end there is no problem of deduction of money from your account. It's your problem talk with them, they will resolve your problem.

      I'm looking forward to hear from you.

      So, i request you to please help me regarding this and resolve my problem as soon as and take appropriate action on it.

      Thanks!!!

      Yours sincerely
      Kamal p regar
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        kamaljalota07
        Jan 6, 2020
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        Address: Ludhiana, Punjab, 141001

        Actually i (Kamaljalota) am having sbi account my account no-[protected], ifsc code-sbin0000674 and yesterday i phase an issue that is an unauthorized transaction of 4000 rupees take place from my account that is not done by me as i registerd complaint regarding this on 5 december 2019 but still did not get any reply. So please look after my problem and refund me 4000 as soon as possible.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          spidy45
          Jan 6, 2020
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          My name is shadman akhter and i ordered redmi note 8 of rs 9999.00 from amazon but i cancelled the order on the same day. And on[protected]
          Amazon initiated the refund amount to my card but i still didn't get the money in my account. Amazon sent me this reference number # 370430. So
          Please kindly respond to this complaint it's very urgent.
          Thank you.
          +2 photos
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            V
            Vishal Wale
            from Pune, Maharashtra
            Jan 6, 2020
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            Address: Pune, Maharashtra, 412101

            Hi,

            Request you to please provide me a provisional home loan certificate for tax auditing purpose.
            I tried to generate it from my internet banking but I am getting a message that "Provisional Home Loan certificate is not available for the selected account."

            Home loan account number: [protected]

            Branch Details:
            KOTHRUD, PUNE
            BANADAL CAPITAL, NEAR PMT DEPO
            PAUD ROAD, KOTHRUD
            PUNE, MAHARASHTRA
            Branch code: 30456

            Please provide me provisional interest certificate as soon as possible.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Sunil9098
              Jan 6, 2020
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              Address: H. no - 8 mayapuri colony near city club kursi road Lucknow, Lucknow, Uttar Pradesh, 226021

              Dear sir / madam

              Myself sunil kumar (Sbi account no - [protected])
              I have been taken consumer durable loan and personal loan from bajaj finance.
              I have been foreclose the both loan accounts by paying full amount as they requested for closed.
              After that continuously amount deducting from my account by showing that charges received rs 295 since 2 years.
              When i went to take the details.
              So the finance companies are saying we are not deducting and they replaies bank deducting the charges. Then i went to my home branch to talk with manager on this issue. He has taken the statement and replay me the same we are not deducting finance companies deducting.

              Finance companies says bank deducting
              Bank manager saying finance companies deducting.

              In passbook showing transfer to investment intermediar

              In statement showing
              Wdl tfr
              04266 cmp center mumbai
              Chrg recvd - mandate f
              Trf to[protected]

              So i dont no where to go exactly. So i follow the consumer complaint.

              Kindly let me know the detail and take necessary legal action against them for fraud. And your best to stop the deducting amount from my account and help me to get back my money.

              A waiting for your kind replay.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Ashish Kumar Chaturvedi
                Jan 6, 2020
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                Address: Indore, Madhya Pradesh, 452001

                My refund was generated from Amazon Pay due to a failed transaction because the amount got deducted but the amount is still not credited in my account. The reference number provided by the amazon with respect to my refund is[protected]. When i called the customer support they told me that this is the case of charge dispute...Kindly issue me my refund with reference to the above mentioned number of Rs. 1258.95/- to my SBI account number [protected] as early as possible.
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                  J
                  Jacksonshubhamthakur
                  from Amritsar, Punjab
                  Jan 6, 2020
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                  refund of failed transaction at sbi credit card

                  I done a payment of rs. 9067 on 4th of jan through sbi net banking amount got deducted from my account but still not delivered to sbi credit card so kindly refund my amount so i can make payment on time below is the detail of transaction
                  Ref no - rsbi[protected]igahulgji7
                  Account no [protected]
                  And mentioned the screenshot of transaction also where u will get all the transaction detais that i had done...
                  +1 photos
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                  S
                  Sajan11
                  Jan 5, 2020
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                  Address: Baripada mayurbhanj odisha, Mayurbhanj, Odisha, 757001

                  Respected sir i am sajan kumar giri from baripada dist-mayurbhanj odisha i am an account holder of sbi [protected] but recently from few days sbi charge 17.70 rupees in per transactions and it over 40 times no any inform no message how a common man will know whats happing on his account if any change going on then inform all the customer i have a account of jan dhan yojana but when i went to bank to ask why they deduct money they told me that this is a jan dhan account you have to open a new account where i have to deposits the minimum balance is 3000. So please solve the issue and return my money approx 1000 rupees. Why sbi deduct money with out inform to customer if my problem is solved and i follow the rule and regulations will my money come back? Then why i open bank account. Please please solve it sir. Thank you
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dear sir I am from phonepe application 2100 but payment fail 26 December 12: 51 a.m. today 1 January but not receive my money 1 working day condition but after 7 days not money receive so please sir return my money I am very thankful to you thank you

                  deductions of 17.70 rupees above 35 times - Comment #3620632 - Image #0
                  The security guard falls asleep during duty.
                  Ref no[protected]
                  date- 27/11/2019
                  money have been refunded from amazon but amount not be credited in my account. son please kindly transfer in my act.
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                    P
                    Puja chourasia
                    from Ahmedabad, Gujarat
                    Jan 5, 2020
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                    Address: Sse signal office samakhiyali, Kutch, Gujarat, 370150

                    Dear sir
                    My a/c no - [protected]
                    I purchased a product on amazon 17 th december of this month using my sbi account and the product was non. Returnable. And i ask for refund. As per their conformation refund was initiated on 28 th december of this month but it was not reflected in my account. They had provided the refund reference no. Are[protected]. I had contacted your customer service no. But there is no response then i mail you. Please check and confirm the status. And kindly provide my refund of rs 745..
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I have drawn 2000 from sbi atm in kollam kerala but its has shown timed out but amount has been deducted from the account.

                    horlicks health and nutrition 2kg - Comment #3620390 - Image #0
                    Mobile rechargeable not recharge in please refound amount in bank account no [protected]...ifsc code SBIN0001179

                    horlicks health and nutrition 2kg - Comment #3620391 - Image #0
                    I made a payment on 31st dec 2019 at 12.29 pm of 49000/- but amount has not been receiver .
                    UTR[protected]
                    Transcation No: P1912311229122324398237.
                    Please resolve my probelm.

                    horlicks health and nutrition 2kg - Comment #3620583 - Image #0
                    My name is Sushil Kumar I am transaction for 4000rs but transaction failed but amount deducted of 4000rs transaction dete11/21/2019 ko my account not receive refund paement I have complen home branch but not recesolve problem .iam UPI transaction customer care cantect they say chargeback raise only solution
                    Help me.

                    horlicks health and nutrition 2kg - Comment #3621269 - Image #0
                    horlicks health and nutrition 2kg - Comment #3621269 - Image #1
                    sushily841's reply, Dec 23, 2019
                    My account transaction 4000rs but transaction failed and not successful transaction but 4000rs deducted my account payment
                    Why isn't complete my KYC documents and information about the ATM card
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                      D
                      Deepanshi patel
                      Jan 5, 2020
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                      Address: EM-316, Nehru Nagar,Bhopal, Bhopal, Madhya Pradesh, 462003

                      Rs 17.70 is getting deducted on my every transaction on upi in sbi bank. This is so not fair. I was completely unaware of this from a very long time. And gave a sudden shock to me since due to digitalization, we make daily payments by google pay and phone pe. Atleast we should be informed about it and should recieve a message regarding this. You should not bluff the trusted customers like this and take their hard earned money for no reason. I just want my money back anyhow this is literally a cheating!
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      There is a message came from the Bank Name offering 1, 00, 000 rs in terms of giving them PAN card details to Bank by own or through offline terms. Thanks for taking interest please let me aware of this by emailing me on [protected]@gmail.com

                      regarding the hidden fi service charge - Comment #3620497 - Image #0
                      regarding the hidden fi service charge - Comment #3620497 - Image #1
                      regarding the hidden fi service charge - Comment #3620497 - Image #2
                      Rs. 3000 deducted from My SBI account today(04/01/2020) and the Narration shows as "fi txn @ csp outlet". I don't why this is deducted. This amount is huge
                      Please revert my amount because I need money this time.

                      regarding the hidden fi service charge - Comment #3620508 - Image #0
                      Sir on 1st January 2020 on 09:29am i tried to deposit an amount of 18000 in the cash deposit machine at Kondli Delhi 96 Branch.But machines shows transaction unsuccessful. Then i filled CDM complaint form in Kondli branch in which they say that your money return to you in 24 hr but my money not return yet. please help its urgent

                      regarding the hidden fi service charge - Comment #3620514 - Image #0
                      078- Inoperative account

                      Mobile : [protected]
                      ATM : [protected]
                      Account : [protected]

                      regarding the hidden fi service charge - Comment #3620704 - Image #0
                      I am the customer of SBI bank and went to SBI golabandha branch for cash. But staff and managers are on Kuch from 2:00 pm to 4:00 pm and the security is saying to all customers that all will come in half n hour and customers are sitting in bank and waiting for them.
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                        D
                        drshweta1387
                        Jan 5, 2020
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                        Address: 400092

                        Card is lost and sbi is continuously charging ingest and late payment fees. Complains are not reverted nor it is sending new card for payment. Infact receiving fake account details to do payment from executive on which sbi bank and executive has instructed not to do payment. Want to do payment in actual amount spent at earliest
                        [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I booked my hp gas from Amazon upi but still I not received any confirmation from the HP gas consumer id 604124 transection id is

                        charges on lost card - Comment #3620480 - Image #0
                        State Bank of India [SBI] customer support has been notified about the posted complaint.

                        Neet Application form Payment

                        charges on lost card - Comment #3621247 - Image #0
                        charges on lost card - Comment #3621247 - Image #1
                        I have returned a product on Amazon prime shopping app on 17th Oct, 2019 amounting Rs 13999. Amazon has issued the amount to my SBI account no. [protected]. But the amount has not yet credited to my account.
                        My refund is initiated by amazon 14 dec 2019 reference no.[protected] but sbi bank not credit my account. My amount is 1045 plz solve this problem
                        Amount initiated from amazon but not reflecting in my account
                        reference no =871193
                        reference no=290147
                        reference no =421463
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                          O
                          OmBhau
                          Jan 5, 2020
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                          Address: Matru Darshan Niwas Saikheda road Ap Shinde Tal Nashik, Nashik, Maharashtra, 422102
                          Website: Sbi credit card

                          I'm abhijeet shahane from nashik mo no [protected]. I have approved sbi credit card no[protected] but not received me. And sbi sent me a text messages that the pai the due charges. Why i'm given the charges? That the your sbi credit card not received me and not use me.
                          What would acting i take? Next time i have sent on the phone i written the compliment in police station your company.
                          +2 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Hi,

                          Amount of rs 1000 was deducted by sbi gen pai. I dnt know what changed suddenly and i never selected for personal accidental insurance but they still deducted my money. I need my money back and dnt want any pai. Toll free number and branch is not doing anything.

                          credit card not received me - Comment #3620444 - Image #0
                          I'm getting text's from someone else's Bank account don't want this please resolve this at your earliest..

                          credit card not received me - Comment #3620575 - Image #0
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                            Machavolu Sivakumar
                            from Cuddapah, Andhra Pradesh
                            Jan 5, 2020
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                            Address: nellore, Nellore, Andhra Pradesh, 524002

                            While moving from nellore to chennai, i crossed surapattu toll plaza (Code 20001) on 27 dec 2019, at 9.51 pm, amount of rs/- 55 deducted by fastag account ending with 6ef20.

                            Surprisingly after one weak of my journey, ie on 3rd january 2020, i received another message the one more rs/- 40 deducteds from my fastag account for same toll plaza, same time, and for same journey. Here i am cnclosing the documents.
                            Pursue issue and return extra amount deducted from my account

                            My car no : ap39ax9352
                            Mobile no : [protected]

                            Pl check and verify last 3 rows in my trasactions
                            +4 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jan 05, 2020
                            Updated by Machavolu Sivakumar
                            hile moving from nellore to chennai, I crossed SURAPATTU TOLL PLAZA (code 20001) on 27 Dec 2019, at 9.51 pm, amount of Rs/- 55 deducted by fastag account ending with 6EF20.

                            Surprisingly after one weak of my journey, ie on 3rd january 2020, i received another message the one more Rs/- 40 deducteds from my fastag account for same toll plaza, same time, and for same journey. here i am cnclosing the documents.
                            pursue issue and return extra amount deducted from my account

                            my car no : AP39AX9352
                            MOBILE NO : [protected]

                            PL CHECK AND VERIFY LAST 3 ROWS IN MY TRASACTIONS

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                              Kouru Ram Babu
                              Jan 5, 2020
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                              Address: 10-5-35, Konda kamma nagar,old town, West Godavari, Andhra Pradesh, 534211

                              Sir, i have taken a personal loan for rs 5, 00, 000.00 vide my loan account no [protected]. I have been promoted on 02 nov 2019 by school education department. Due to this reason and non updation of cadre strength, our salaries delayed by two months. How ever, bankers deducted the emi for oct month due on 01 nov, on 04 non 2019. Again on 24 dec 19, they have been deducted twice rs 11, 200/- and rs 11, 662/- causing unnecessary imbalance to me. Please rectify and refund rs 11662/- imdtly.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Address: Ward no. 23 Vill-Barpara, Bongaigaon, Assam, 783380

                                I have been charged rs. 20 under fi txn @ csp outlet and this is not the first time that i have been deducted money. But recently i was charged again on 3rd january 2020 under the same description and the bank doesnt even give a text message about deduction of my money. Previously too i have charged under the same desceiption. Get it resolved soon sbi...
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                                csjohn
                                from Aluva, Kerala
                                Jan 4, 2020
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                                I invested rs 5.00 lacs in icici prudential equity and debt fund through sbicap securities limited on 7-aug-19 with a request for monthly dividend payout.
                                When i did not receive the dividend for september-2019 i contacted sbicap and was informed that the dividend has been sent to my icici bank account. This was strange as the investment was done from my sbi account and as per the normal procedure the dividend should have been credited to my sbi account. A perusal of my icici bank account showed that no amount had been credited to my icici bank account either. When i again contacted sbicap they informed me that the dividend will be sent by cheque as the icici bank account particulars were incorrect. Please note that the icici bank particulars were not given by me nor was my deposit made from icici bank.
                                On 25th september, i received a pay order for rs 4854.55 with incorrect payee particulars. Since the cheque would have definitely bounced if i had deposited it, i returned the same to the senior executive of sbi cap along with a letter asking them to cancel the pay order and credit the proceeds to my sbi account. I received the amount only on 14-oct -2019 when it should have ben credited to my account on 5/6 sep 2019.
                                Sbicap securities has not compensated me for the loss of interest and mental agony i suffered for 39 days at the age of 89 years
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  punnanabam
                                  Jan 4, 2020
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                                  Resolved

                                  Address: Nirjuli , Arunachal pradesh, 791109

                                  My name is nabam punna and i had ordered gigabyte radeon rx570 gaming 4gb gddr5 pci-e, with windforce 2x with 90mm blade fan graphics card (Gv-rx570gaming-4gd)
                                  Of amount rs 12, 047.00 in amazon on 20th december
                                  Returned this order due to personal reason refund initiated on 27th december
                                  Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #617290 and told me to fill charge dispute form but indian bank doesn't have such policy. So
                                  Please kindly respond to this complaint it's very urgent. My card number is [protected] and my sbi bank account number is [protected]
                                  Thanks you sir
                                  +1 photos
                                  Jan 8, 2020
                                  Complaint marked as Resolved 
                                  i got my refund just after 1 -2 hour after i posted my complaint here
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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