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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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H
hemlata123agrawal
from Delhi, Delhi
Oct 16, 2018
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Account No-[protected]
Account Holder-Sweety Kumari
1. Amazon Order[protected] For Rs, 580 on 13.10.2018 Failed and amount not yet credited in account.
2. Card swiped at medical store on[protected] for Rs.286-Amounted debited but payment had failed
The mail for failed payment has been sent by amazon whereas sms for the amount deducted has been sent on mobile no for both the transactions. I have waited for more than 24 hrs for auto retrival of the fund but the same has not been made.Please help me get my amount credited in Bank Ac.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 17, 2018
Updated by hemlata123agrawal
Dear Sir madam
I would like you to inform that I have received Rs 580/- in my bank account post payment declination. However for amount deducted for swipping the Debit card at Centre for Sight Rs.536 (Rs 268 deducted Twice on 13.10.2018 as evident from the Mini statement as attached for your reference) has still not been refunded.
Kindly help resolve the matter.

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    D
    drpuranik
    from Hunsur, Karnataka
    Oct 16, 2018
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    Address: Dakshina Kannada, Karnataka, 575006

    Dr. Raghavendra Puranik K.
    And Mrs. Jyothi Raghavendra
    D.No. 1S-19-1361/2
    “Abheeshta”
    Opp: Urwa Market
    Urwa, MANGALURU - 575006
    Mob: [protected]
    Date: 15.10.2018

    To,

    The Manager,
    State Bank of India,
    Lalbaug Branch (M’luru),
    MANGALURU
    KARNATAKA -575001

    Dear Sir,

    Sub: 1. Improper maintenance of our MOD accounts.
    2. Amount not automatically transferred to our SB A/c with you, from MOD A/c whenever we want money transaction
    3. Repeated SMSs sent to us for not maintaining minimum balance when we have lakhs of rupees in our MOD A/c

    Ref: Our joint SB A/c [protected] with you.
    From 12/10/2018 6:30 PM onwards we are not able to do money transaction beyond our SB A/c balance for the second time merely within a month's time. The reason given for this was inadequate balance. Usually that excess amount gets automatically transferred to SB A/c from MOD A/c. When we checked our account details by netbanking, MOD A/c showed zero balance. As 13/10/2018 was second Saturday the earliest we could report to Bank is today morning i.e. 15/10/2018. There your officials checked our MOD A/c and said the balance is around Rs.2, 50, 000/-. We are highly disappointed and saddened by this denial of the basic service by the bank by not allowing our own deposited money be transacted. This is a very major and unbelievable mistake and irregularity from the part that too of the leading national bank. There is something seriously wrong in the system of the bank. Today again we had to arrange the extra cash and deposit in our SB A/c so that we can do money transaction.
    Earlier to this same thing happened on 16th September, 2018. By checking on netbanking, account details showed more than 3 lakhs of rupees in our MOD A/c. Immediately we reported this to your bank on next day. It took nearly a week for the bank to rectify the fault. At that time also we had to arrange extra cash to deposit in our SB A/c for the obvious reason.
    Thirdly around a couple of months ago, we started getting repeated SMSs mentioning that there was no minimum balance in our SB A/c that had to be maintained. When we had more than 3 lakhs of rupees in our MOD A/c, how can this happen? We approached the special officer in your bank. He reassured that it won't happen in future and if the amount gets deducted it will be reversed. Luckily since then we haven’t received such warnings. PTO -2-
    These problems should be viewed exceptionally very very seriously by the concerned authorities to see that such problems do not recur and avoid troubling other customers with similar problems.
    We earnestly request you to kindly immediately arrange to fix the problems and stop troubling us any more. But mind you, if it repeats next time we will be left with no option other than claiming for the compensation not only for the possible loss in money but also a huge some for causing repeated unnecessary stress, mental agony and waste of our productive time running around in settling the matter.
    We look forward for the amicable solution.

    Thank you,
    Yours sincerely,

    Dr. K.R. PURANIK

    Mrs. Jyothi Raghavendra


    C.C.Copy to:

    1. CEO, State Bank of India, Headquarter, Mumbai- 21
    2. Governor, RBI, Head Office, New Delhi - 1
    3. Consumer Redressal Forum, Mangaluru
    4. Court of Law, Mangaluru
    5. Udayavani News Paper
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      N
      from Bhubaneshwar, Odisha
      Oct 16, 2018
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      Address: 755019

      Dear Sir,
      Myself Subhransu Sekhar Nayak, account holder in your SBI-Jajpur Road, Odidha branch (01820) with Account No:[protected] had done an ATM transaction of Rs.7000.00 at "Danagadi" Jajpur, Odisha but may be due to link problem, the transaction was failed and no cash was dispensed. A term "Time Out" was shown on the screen at the end. After that three times Rs.23.60 each (total Rs.70.80) was deducted from my account during next three transactions by just showing 'Registered Mobile" on the screen". When I checked my account on the next day, I found Rs. 7000 along with Rs.70.80 was deducted from my account and not yet refunded. Attached an account statement of last 10 days in PDF format for your necessary reference.

      Please do the need full action to refund all amount.

      Regards,

      Subhransu Sekhar Nayak
      Reg Mob. No: [protected]
      Contact No: [protected]
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        K
        kishore.pisudde
        Oct 16, 2018
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        Address: Mumbai City, Maharashtra, 400614

        I have transferred Rs. 5540 from my SBI account no. [protected] on dated 10th Sept. 2018 (ref. no. IHI5438714) via IMPS to Bank of Maharashtra account no. [protected]. Got the message for successful transaction however the amount is not credited to beneficiary account. The amount is debited from my account & also it is not reversed in my account.
        Beneficiary has shared the bank statement wherein there is no credit entry. I gave these bank statements to SBI bank (CBD Belapur & Thane branch) & lodged complaints. But no reply.
        Lodged many complaints online & offline with SBI. Visited main branch (SBI, Konkan Bhavan, CBD Belapur, Navi Mumbai). No positive reply. Resolution of online complaint is that money is credited in beneficiary account which is not true.
        Beneficiary is behind me to repay the amount.
        If needed I will share with you bank statements of both the banks.
        Kindly help to resolve it.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          RanganathMK
          from Bengaluru, Karnataka
          Oct 16, 2018
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          My SB a/c no. is [protected] at SBI, Kumarapark, Bangalore-560 020. I used my Debit card, with having sufficient funds at Sree Sivananda Gen.Stores, Shivananda Circle, Bangalore for Rs.541/- on purchase of some grocery on their two different machiines (POS). Both have been declined. So I paid cash & went back home. Afterwards i received a message that I have been debited with Rs.541/-. When I spoike to Sree Sivanada Gen stores-they said the Bank will credit after few hours. But SBI has Credited Rs.541/- and again debited Rs.541/- on 14.10.2018. Still my amount of Rs.541/- has not been returned. Hope you understand my problem. Kindly help me and credit Rs.541/- to my account.
          Thanking you sir,
          Ranganath.M.K.
          Mob:[protected]
          +1 photos
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            P
            preetam kumar jha
            from Bokaro, Jharkhand
            Oct 16, 2018
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            Address: Deoghar, Jharkhand, 814112

            Dear Sir,
            I, Preetam kumar having an account in SBI based in Chhattisgarh and. currently i am living in Deoghar Jharkhand and. i want to deposit some coin in SBI deoghar Bazar Branch of. 100 denomination of Rupees (1/2/5/10) but they refused to took coin and. stated. that ". this is not your. home branch, if it is we can accept your Coin . how can i deposit. coin to bank . Is. coin has. no value. as like. as. Note ...!!
            kindly give revert mail with suitable explanation...

            Regard
            Preetam Kumar
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              S
              Swethakotte
              from Hyderabad, Telangana
              Oct 16, 2018
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              Address: 505208
              Website: Sbi

              Hello sir
              I went Ramagundam sbi bank for new net banking password, we asked cleark where can I apply they said go for counter no 6 there is huge rush it will take 5 min time but I waited for 1hour,
              Actually it is small work and cleark work cleark want to do that paper work and send for checker it is 6no but simply cleark go and ask 6no counter he said this is not my work iam only checker and processer but I will do bcoz you stand on line for long this
              This is not my only one problem lot of people problems bcoz clearks not do there work simply say counter no 3&4&5&6, actually in that bank 6clearks are there.
              And one more very very old people also stand there this 3&4&5&6counters for some reasons and pention money plz arrange special counters for above 60years
              Thankyou
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                D
                Dibyanshupanda
                from Bengaluru, Karnataka
                Oct 16, 2018
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                Address: Koraput, Odisha, 764020

                Dear Sir,
                I would like to inform you that on Dtd. 13.10.2018 I Dr. Debabrata Panda made a transaction by using debit card for purchase worth of Rs. 5, 000/- on POS [protected] at AFTAB PARIS TOWER vide Transaction Number[protected]. But it was deducted from my Acccount No. [protected] and not credited to the account of Aftab Paris Tower, Koraput (A/c No. [protected], SBI, Koraput Br.).

                Kindly credit the amount of Rs. 5, 000/- to my SBI Account Number [protected] (SBI, Jaraka) due to failure of transcation.

                Looking forward for your early credit.

                Thanking you,

                Dr. Debabrata Panda
                Contact No. [protected]
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                  Rekhraj Chouragadey
                  from Ranchi, Jharkhand
                  Oct 16, 2018
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                  Address: Dehradun, Uttarakhand, 492010

                  Respected sir,
                  My transaction of rs 962.45 at avenue super market (dmart, , raipur, chhattisgarh) was declined on 13/10/18.But on 14/10/18 above amount has been deducted from my account no.[protected]
                  yet not updated in the account of avenue super market.
                  pls return the amount of rs.962.45 as soon as possible in my account.
                  My transaction id[protected] and POS [protected]
                  +2 photos
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                    A
                    Abhishe4766
                    from Ludhiana, Punjab
                    Oct 16, 2018
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                    Address: 462026

                    Sir my account no is = [protected], i have no due balances and i haven not taken any checkbook so i cant give it to anyone, and i have no other loans going on in my account.
                    I tried to withdrew money from atm of punjab and sind bank balongi but it showed transaction is failed and my balance went to lien amount after that my brother deposited 5000 in my account even that money went to lien amount.

                    I urgently need money. Please help.

                    Thank you
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                      P
                      praveenpmt
                      from Delhi, Delhi
                      Oct 16, 2018
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                      Address: Gorakhpur, Uttar Pradesh

                      Sbi debit card not received:
                      This is with regard to sbi debit card which was not delivered to my address.my sbi debit card has been dispatched through speed post no. EB[protected]IN. So i tried to track my consignment and came to know that my parcel has been delivered to syscom corporation ltd., nsh mumbai instead of my address.
                      I want my parcel back. Kindly request you to send it back at below address

                      My adress is
                      NEAR NAYAK ACADEMIC SCHOOL, PRATAP NAGAR COLONY, CHILMAPUR, RUSTAMPUR, GORAKHPUR.
                      MOBILE NO-[protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        AWWA Easten Command
                        from Kolkata, West Bengal
                        Oct 16, 2018
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                        Website: [email protected]

                        Sir,
                        i have been purchase some items on 13 Oct 2018 from Fort william, IAF canteen. salesmen sweep my ATM card for billing but amount not pay so salesmen 4 times re-sweep the ATM card. amount is debit 4 times from my A/C. two times debit amount refund in my account but pending two times debit amount is not refund in my account. i have pay and all sweep of my card on 13 Oct 2018 but deduction in my account show on 14 Oct 2018 Why ? i have attached my account statement of this transaction.
                        Sir, please action on my request.
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                          A
                          Atar Singh Khechi
                          from Mohali, Punjab
                          Oct 16, 2018
                          Resolved
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                          Resolved

                          Address: Kapurthala, Punjab, 144601

                          Respected sir,

                          Its essential to inform you that I haven't received my credit card but auto deduction has Been done sum of Rs 2237.82 rupees.
                          Please resolve my problem as soon as possible.

                          I have a massege received from you "
                          We have received payment of Rs. 2237.82 via Auto Debit for your SBI Card no xxxx1430 on 15-oct-18. Credit would be subject to realization" Thanking you
                          Nov 30, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 20, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Atar Singh Khechi, We would like to address your query, Please message us your contact details and we will connect with you shortly.
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                            S
                            Siddappa Yadahalli
                            from Ahiri, Maharashtra
                            Oct 16, 2018
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                            Address: Satara, Maharashtra

                            I have opened nre account on 15 the feb 2018, but now i came to know that my account has been closed without any intimation on[protected], so i have visited sbi branch reg in this matter, but officer could not give me proper guidance why account closed without any intimation, now i wish to transfer money, but my account is closed, so please guide me
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Oct 16, 2018
                            Updated by Siddappa Yadahalli
                            No action has been taken in SBI branch Satara, My NRE Account No is [protected]
                            I have not taken any loan but bank showing rs 6000 as lein amount.i have complaint against this but issue not resolved.i am far from my home and unable to visit branch .so please took into this matter and please lift the lein amount that you have wrongly charged. My bank account no [protected] of biddupur sbi having branch code SBIN0014293

                            nre account closed without intimation - Comment #3242250 - Image #0
                            Pls provide my amount bank

                            nre account closed without intimation - Comment #3242264 - Image #0
                            ಬಾಲಾಜಿ ಬಾಲು's reply, Oct 15, 2018
                            Pls find n return my amount pls
                            The branch manager of sbi BHAISWAN IFSC code - SBIN0008130. Remains all the time in busy without business. He never support the customer in any difficulties. He never gives a good response to customers. Almost all the customers are unhappy with this branch manager. We want to change the branch manager. Thanking you
                            SBI CUSTOMER
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                              A
                              Ashu Anu
                              from Bengaluru, Karnataka
                              Oct 16, 2018
                              Resolved
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                              Resolved

                              Address: 560032

                              Sir this is a serious complaint my brother had used sbi credit card and he had not made the payment, the case went to one of the sbi recovery agent, the recovery people been to the residence of the credit card holder to recovery the amount but they found the credit card holder shifted the house and they checked with the neighbour about the credit card holder new address. The neighbour didn't knew about the new address, they handed over the wedding card of the credit card holder, the recovery people found the address of the girl resident and they went to girl home and harassed her mom and sister where they are no concern in the matter and the girl mom and sister panicked. Now they want to cancel the marriage.
                              Nov 26, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 20, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Ashu Anu, Apologies for the inconvenience caused. Please message us your contact details & we shall connect with you to address your issues.
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                                A
                                Alpa Malani
                                from Satara, Maharashtra
                                Oct 16, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411038

                                Team

                                I had some cibil verification for which I made the payment and all. So I have my home loan processing going on and need urgently NOC certificate.

                                Please let me know the contact point where I can get the NOC at the earliest.

                                Please provide me the NOC for credit card.
                                Credit card number -
                                [protected]

                                Kindly revert asap.

                                Thanks.

                                Regards
                                Alpa Malani
                                Nov 25, 2018
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 20, 2018
                                State Bank of India [SBI] Customer Care's response
                                Dear Alpa Malani, We will get in touch with you soon to address your concern at the earliest.
                                Oct 22, 2018
                                Updated by Alpa Malani
                                When will you contact or atleast tell me how to get the NOC
                                Oct 29, 2018
                                Updated by Alpa Malani
                                Team please respond asap. I need NOC for the mentioned credit card
                                Unauthorized money transfer RS. 3861 from my SBI Account on the name of INVESTMENT INTERMEDI. Please verify and take immediate action on this issue.

                                need noc for credit card - Comment #3242172 - Image #0
                                Bank misguide and not cooperate properly
                                I have loan account which has excess amount of interest rates and also processing fees.insurence also not calculated properly.
                                295.00 debit my A/C more time. kindly check.(Investment Intrmedi A/c
                                During cash withdraw from Axis ATM TWCW1071, at Rajsunakhala, balance debited but cash did not dispensed- Rs-2800/- AC no [protected]on 5th Oct'18. Card No-[protected] at 4:36pm

                                kindly refund the amount Rs 2800/-
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                                  Momar riba
                                  from Imphal, Manipur
                                  Oct 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Papum Pare, Arunachal Pradesh, 791110

                                  Dear sir

                                  A refund of 1549 rupees was successfully processed on 5 oct to my account by amazon. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                  I have confirmed with amazon and they have successfully processed the refund

                                  kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                  my refund referance numberis 334428
                                  my account no is [protected]
                                  Nov 20, 2018
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 20, 2018
                                  State Bank of India [SBI] Customer Care's response
                                  Dear Manjely, Apologies for the inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but DM us the same next time.
                                  Sir, my account was block mistakingly but when i want to unblock my account it say security answer and question were not match but i still remember my pin no.but i dont know what to do this is my first time using sbi online buddy...pluzz help me i want to unblock my account.
                                  I am a sbi credit card holder, want to change the contact number [protected], email address, [protected]@gmail.com

                                  Contact me for any query on [protected]
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                                    Momar riba
                                    from Imphal, Manipur
                                    Oct 16, 2018
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                                    Address: Papum Pare, Arunachal Pradesh, 791110

                                    Dear sir

                                    A refund of 1549 rupees was successfully processed on 5oct 18 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                    I have confirmed with amazon and they have successfully processed the refund

                                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                    My refund referance number 334428
                                    My account no is [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Due to respect, I beg to state that I am a honest customer of your
                                    SBI Bank.That is why I want to inform you, I have no any chaque
                                    Book.
                                    Therefore, I request you kindly please accept my application for
                                    Chaque Book.

                                    Your faithfully,
                                    name-MD ARIF
                                    A/C NO-[protected]
                                    SBI Tinsukia Bazar branch
                                    tinsukia(assam) 786125.
                                    Sir
                                    with due respect i am shiv kumar mandal, my account number is-[protected], ifsc code SBIN0002962, I have submitted all the relevent document.and doing transection regualar.without any information my account number has been freezed.due to this i am faceing too much problem.

                                    so please sir solve my problem as soon as possible.
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                                      rambihariprasadsingh
                                      from Bokaro, Jharkhand
                                      Oct 16, 2018
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                                      to transfer inb payu payments private limited amount revert back to my account

                                      Address: 627357

                                      On 29 sep 2018 at 19:35:41 sec a payment which transction id is to transfer inb payu payments private lim [protected]igaelrdtd1 transfer to 459 1, 999.00 said trancation are showing failed in merchant website detail and resaon is bank was unable to autheticate the payment. But my account has been debitted of rs 1999.00 till now, and said amount not revert in my account thus please revert said amount ruppes 1999.00 in my account....
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                                      Ravi kuamr55
                                      from Amritsar, Punjab
                                      Oct 16, 2018
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                                      Address: Chandigarh, Punjab, 160030
                                      Website: Sbi.co.in

                                      On 13.10.2018 i withdraw the money from my account the amount of rs. 5, 000 and 500 but i did not get the amount but the atm is saying timed out again and again. Then i supposed to be go other branch for the need of money like hdfc bank atm near to me then i withdraw the money of rs. 5000. On the next day (14.10.2018) in the evening i supposed to be need the money of rs. 15, 000 and after that i check the mini statement then i show the deducted amount of money (5000 & 500). I wait the refund of money but i did n't one amount of rs. 500 is reversed but i did not show in my account i call the customer care. Customer care saying sir u should wait for 72 hrs. But till now i dont get my money back from your back hand. On 14.10.2018 i did not withdraw the money of rs. 5000 & 500 so how can possible without using the atm. Please help me out
                                      My account no. [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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