State Bank of India [SBI] Complaints & Reviews

1) on[protected], i tried to recharge my mobile for amount of rs. 266.25 using my debit card by sbi-rewards app as i always do.
2) transaction no.[protected] is shown in my savings account passbook alongside debit of rs. 266.25.
3) but sbi rewards app showed 'transaction failure' and mobile was not recharged even though the amount was debited from savings account.

Respected sir/madam,
Recently i had done an online transaction (I. E., on 13/10/18) on amazon in order to purchase some electronic items using my sbi debit card (Number [protected]). After i had received an otp for completing the transaction i entered it but i had received a message from amazon saying "revise payment: your payment for the product has failed. To avoid order cancellation revise payment within 24 hours". So i again tried for the second time but even after it i received the same message as before, this time i had cancelled the order and i got a message from amazon that my order has been cancelled. The next day, i received a message from sbi saying that "hold for inr 7, 320.59 created in your ac [protected] on 14/10/18". Even the next day when my salary and the refund from amazon credited to my account the same message was received saying "hold for inr 7, 320.59 created in your ac [protected] on 15/10/18". When i checked my account summary in the sbionline website i can see my available balance as rs 6, 836.13 and lien amount as 14, 641.18 instead of available balance as 21, 504.31.
So, i am requesting your to kindly solve this issue by the removing the hold on my account so, i can access my balance as early as possible.
Regards,
Sornapudi gnana prakash.
(Account holder)

As i have requested aadhar seeding form from sbi branch, they don't know about aadhar seeding form. And they are not providing it to customer, they just gives answer as we don't know about aadhar seeding only we have aadhar linking form. But as per npci circular no. : npci/2017-18/nach/circular no. 268, bank must provide aadhar seeding form to customer and also on website there is no e-form available on sbi website.
My branch details are as follow:
Branch name: mit aurangabad, maharashtra
Branch code is: 010791

Please take necessary action against this.

Hi team,

I start using sbi card since last one month and facing the challenge against wrong communication.

I got a call for sbi 2 month back for credit card and i denied completely but they convinced me explained the offer. And also told me that annual fee will be adjusted with gift vouchers which are the same cost. However, my first bill has generated and there was the charged for an annual fee and i requested to customer care but they are helpless.

I am using many cc but that kind of behaviour of customer care team faced the first time.

If they have told me that annual fee will be adjusted against vouchers so now why they are not fulfilling the words.

I devesh borban placed an order of mini rugby bluetooth speaker on 27th sept. Which has been return for wrong address. From bhopal my product has been sent return to seller due to wrong address but my money placed on the date of my booking. And refund has been initiated from amazon on 5th oct. But that refund is not came to my account. (My reference no is 298046). Sir please help me.

I have raised a complaint against premium deduction amount rs 3, 528 ticket no. [protected] on sep 28th but still no action has been taken from bank branch kompally and racpc secunderabad.

Sending so many mails and no one is responding for action and revert back the amount which they deducted from account.
I strictly said i don't want that premium or policy and they did not asked me before initiate it with out my notification the have initiated and telling the all have in background.

Please requesting to revert the amount back into account

I have raised a complaint against premium deduction amount rs 3, 528 ticket no. [protected] on sep 28th but still no action has been taken from bank branch kompally and racpc secunderabad.

Sending so many mails and no one is responding for action and revert back the amount which they deducted from account.
I strictly said i don't want that premium or policy and they did not asked me before initiate it with out my notification the have initiated and telling the all have in background.

Please requesting to revert the amount back into account

I have raised a complaint against premium deduction amount rs 3, 528 ticket no. [protected] on sep 28th but still no action has been taken from bank branch kompally and racpc secunderabad.

Sending so many mails and no one is responding for action and revert back the amount which they deducted from account.
I strictly said i don't want that premium or policy and they did not asked me before initiate it with out my notification the have initiated and telling the all have in background.

Please requesting to revert the amount back into account

The amount of rs.800 has been debited from my account after showing the transaction declined at max hospital shalimar bagh for purchasing the medicine. The max hospital denies having received the same. I got the message from bank for debit of amount. I had also taken statement of account which shows the said amount debited from my account. Kindly look into matter. As per guidelines of rbi it is bank duty to see the transaction done through debit card

Dear sir, my name is GALLA.muralidhar.i have already been seeded my account with aadhar card but it is seededwith npci.my a/c no-[protected], branch-old Guntur, IFSC -SBIN0011092, branch code-11092, please complete the request as soon as possible.i would like to the request you to solve the problem as soon as possible.this is the humble request to solve.

Please refund my amount .I want to withdraw Rs.20000 by debit card from ATM, Nekpur, budaun but I did not recieve no money and cash deduct my Account no.[protected] without draw money on dt.13/10/2018.After this I was paid Rs.9345 for shoping by swipe machine by debit card four time but shopkeeper had not been reciept any tranjection reciept in each time and deduct amount Rs. 9345.00 four time .It refund Rs.9345.00 only one time on date 14/10/2018.
So you are requested refund my amount Rs.48035.00 in my account as soon as possible.
My mobile no.[protected], [protected]
THANKs!
JAWAHAR LAL
MY ACCOUNT NO.-[protected]
IFS CODE SBIN0000623,
JOGIPURA, BUDAUN, UTTAR PRADESH
243601

I don't know investment intermedi dey are debating 295 from my account today it self two times dey debated plzz help to refund my money Yyy dey debating simple without any explanation its not fair debating with out any response and wat ever loans are I paid and dey debating Yyy it should be fraud by company refund as soon as Plzzz solve my problem it urgent

Dear sir I on date 12/10/2018 at 21:25 pm form my account of SBI 295 rupees are been debited in name of investment intermedi . I had tried to complain on https://cms.onlinesbi.com/CMS/ portal but the portal asks UTR no which is not mentioned in any statement of my transactions, so sir I need my money back from sbi please help ac no [protected] ifsc sbn0001716

State Bank Of India [SBI]
Sir
in purchaging on spencers i used dabit card 2 times for purchaging rs.486.38 on dated 13/10/2018
sameday payment done with out reference no. one time but spencer has not recieved then i pay cash to spencer shop
next day14/10/2018 again dabeted fom my accountRs.486.38 with out referance no.
how can be possible dabit amount without referance no / pl. check and refund amount
Dskatiyar

Dear Sir/Madam,

I have a home loan in State Bank of India (Ramachandrapuram BHEL Branch). In oCTOBER 16, 2018, SBI has debited the amount Rs.22, 089 with the description of "DEBIT ADJUSTMENT
SBI GENERAL INSURANCE" with my HOMELOAN account . Please check the attached screenshots of those debits for your reference.

I did not get any information about these transactions. Kindly revert the debits from my...

Dear, Sir/Medam
I visited the ATM branch name Bhagwandas Darbhanga Tran. no. S1N[protected] and i was about to receive the money with amount of 6000 RS I entered my card into the ATM and chose 6000 RS, later i received my ATM card but i could not receive the amount, I waited there a lot but there was no result and i received the sms that i have received 6000 RS From my account. and in actual i received no amount, so now i want to know that how can i get my money.
and its highly to mention that the money receiving date in SBI Account shows 14/10/2018 and i received the email via GMAIL that the money has been received on 13/10/2018 at 3:32 pm
My Account No.[protected]
Name Account Holder . GHAUSIA PARWEEN
My Account Baranch . URDU BAZAR DARBHANGA

Dear, Sir/Medam
I visited the ATM branch name Bhagwan Das Darbhanga Tran. no. S1N[protected] and i was about to receive the money with amount of 6000 RS I entered my card into the ATM and chose 6000 RS, later i received my ATM card but i could not receive the amount, I waited there a lot but there was no result and i received the sms that i have received 6000 RS From my account. and in actual i received no amount, so now i want to know that how can i get my money.
and its highly to mention that the money receiving date in SBI Account shows 14/10/2018 and i received the email via GMAIL that the money has been received on 13/10/2018 at 3:32 pm
my Account No.[protected]
Name Account Holder . GHAUSIA PARWEEN
My Account Baranch . URDU BAZAR DARBHANGA

Account No-[protected]
Account Holder-Sweety Kumari
1. Amazon Order[protected] For Rs, 580 on 13.10.2018 Failed and amount not yet credited in account.
2. Card swiped at medical store on[protected] for Rs.286-Amounted debited but payment had failed
The mail for failed payment has been sent by amazon whereas sms for the amount deducted has been sent on mobile no for both the transactions. I have waited for more than 24 hrs for auto retrival of the fund but the same has not been made.Please help me get my amount credited in Bank Ac.

Dr. Raghavendra Puranik K.
And Mrs. Jyothi Raghavendra
D.No. 1S-19-1361/2
“Abheeshta”
Opp: Urwa Market
Urwa, MANGALURU - 575006
Mob: [protected]
Date: 15.10.2018

To,

The Manager,
State Bank of India,
Lalbaug Branch (M’luru),
MANGALURU
KARNATAKA -575001

Dear Sir,

Sub: 1. Improper maintenance of our MOD accounts.
2. Amount not automatically transferred to our SB A/c with you, from MOD A/c whenever we want money transaction
3. Repeated SMSs sent to us for not maintaining minimum balance when we have lakhs of rupees in our MOD A/c

Ref: Our joint SB A/c [protected] with you.
From 12/10/2018 6:30 PM onwards we are not able to do money transaction beyond our SB A/c balance for the second time merely within a month's time. The reason given for this was inadequate balance. Usually that excess amount gets automatically transferred to SB A/c from MOD A/c. When we checked our account details by netbanking, MOD A/c showed zero balance. As 13/10/2018 was second Saturday the earliest we could report to Bank is today morning i.e. 15/10/2018. There your officials checked our MOD A/c and said the balance is around Rs.2, 50, 000/-. We are highly disappointed and saddened by this denial of the basic service by the bank by not allowing our own deposited money be transacted. This is a very major and unbelievable mistake and irregularity from the part that too of the leading national bank. There is something seriously wrong in the system of the bank. Today again we had to arrange the extra cash and deposit in our SB A/c so that we can do money transaction.
Earlier to this same thing happened on 16th September, 2018. By checking on netbanking, account details showed more than 3 lakhs of rupees in our MOD A/c. Immediately we reported this to your bank on next day. It took nearly a week for the bank to rectify the fault. At that time also we had to arrange extra cash to deposit in our SB A/c for the obvious reason.
Thirdly around a couple of months ago, we started getting repeated SMSs mentioning that there was no minimum balance in our SB A/c that had to be maintained. When we had more than 3 lakhs of rupees in our MOD A/c, how can this happen? We approached the special officer in your bank. He reassured that it won't happen in future and if the amount gets deducted it will be reversed. Luckily since then we haven’t received such warnings. PTO -2-
These problems should be viewed exceptionally very very seriously by the concerned authorities to see that such problems do not recur and avoid troubling other customers with similar problems.
We earnestly request you to kindly immediately arrange to fix the problems and stop troubling us any more. But mind you, if it repeats next time we will be left with no option other than claiming for the compensation not only for the possible loss in money but also a huge some for causing repeated unnecessary stress, mental agony and waste of our productive time running around in settling the matter.
We look forward for the amicable solution.

Thank you,
Yours sincerely,

Dr. K.R. PURANIK

Mrs. Jyothi Raghavendra


C.C.Copy to:

1. CEO, State Bank of India, Headquarter, Mumbai- 21
2. Governor, RBI, Head Office, New Delhi - 1
3. Consumer Redressal Forum, Mangaluru
4. Court of Law, Mangaluru
5. Udayavani News Paper

Dear Sir,
Myself Subhransu Sekhar Nayak, account holder in your SBI-Jajpur Road, Odidha branch (01820) with Account No:[protected] had done an ATM transaction of Rs.7000.00 at "Danagadi" Jajpur, Odisha but may be due to link problem, the transaction was failed and no cash was dispensed. A term "Time Out" was shown on the screen at the end. After that three times Rs.23.60 each (total Rs.70.80) was deducted from my account during next three transactions by just showing 'Registered Mobile" on the screen". When I checked my account on the next day, I found Rs. 7000 along with Rs.70.80 was deducted from my account and not yet refunded. Attached an account statement of last 10 days in PDF format for your necessary reference.

Please do the need full action to refund all amount.

Regards,

Subhransu Sekhar Nayak
Reg Mob. No: [protected]
Contact No: [protected]

I have transferred Rs. 5540 from my SBI account no. [protected] on dated 10th Sept. 2018 (ref. no. IHI5438714) via IMPS to Bank of Maharashtra account no. [protected]. Got the message for successful transaction however the amount is not credited to beneficiary account. The amount is debited from my account & also it is not reversed in my account.
Beneficiary has shared the bank statement wherein there is no credit entry. I gave these bank statements to SBI bank (CBD Belapur & Thane branch) & lodged complaints. But no reply.
Lodged many complaints online & offline with SBI. Visited main branch (SBI, Konkan Bhavan, CBD Belapur, Navi Mumbai). No positive reply. Resolution of online complaint is that money is credited in beneficiary account which is not true.
Beneficiary is behind me to repay the amount.
If needed I will share with you bank statements of both the banks.
Kindly help to resolve it.