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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 475

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H
Harlong Engti
from Barpeta Road, Assam
Nov 1, 2018
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Address: Karbi Anglong, Assam, 782460
Website: Amazon.in

Dear sir

A refund of 6000 rupees was successfully processed on 14 October 2018 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    J
    Jain rc
    from New Delhi, Delhi
    Nov 1, 2018
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    Address: Faridabad, Haryana

    Pension from KVS new delhi coming through your office, letter given by KVS to stop fixed mediclaim Rs1000/- F160230/4750/2009/KVS(M)/p/27/2/ Dt.5/10/18, to get CGHS facility, my PPO no 160230/4750/2009/KVSHQ/P&I/acc no [protected] in SBI( 734) branch Neelam chowk NIT Faridabad (HR) NCR, but the med allowance 1000/- not stopped yet so my CGHS card has been stopped by deptt KVS, I had gone to above my branch, they say that they will write letter. but my CGHS facility not given. kindly stop immediately 1000/- fixed med allowance with inf to me or your Faridabad above written branch Please give a letter or Email to my Branch SBI Neelam chowk NIT Faridabad, email to me
    Ramesh Chand Jain 47 E-1 Sector 11 Faridabad pin-121006, NCR
    Phone-[protected], [protected],[protected], [protected]@yahoo, in
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Nov 01, 2018
    Updated by Jain rc
    01.11.2018 R c Jain has written the complaint regarding pension
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      J
      jaganchary
      from Hyderabad, Telangana
      Nov 1, 2018
      Resolved
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      Resolved

      transaction timeout without any receipt or cash

      Address: Hyderabad, Andhra Pradesh, 500035

      I am jagan boddupalli from kothapet, hyderabad 500035.
      I am ICICI account holder and tried to withdraw 9000 from SBI ATM at kothapet branch near 'Q' bakers around 6:50 PM on 31-Oct-2018, the requested amount got debited but the Transaction timeout without dispensing any amount or any transaction reciept.
      I raised a complaint with ICICI and they said it would take 7 working days and I am waiting .
      This is very bad that...
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      S
      shyam sunder mutreja
      from Mumbai, Maharashtra
      Nov 1, 2018
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      Address: 122004

      Reminder 11

      Dear sir,

      I am having ac no [protected] at gurgaon ssi branch at gurgaon. As per pass book statement on 1st mar 18 twice 94.40 has been wrongly deducted from my account. The application already submitted to branch (Copy attached).

      5 times i have personally visited the branch spending my valuable time energy and petrol expenses. Till date the reversal of amount is not done.

      Branch manager say it will be done by deputy manager and deputy manager say it will be done by branch manager. Both are not available simultaneously in the branch due to some reason or other. Customer is being footballed for none of my fault.

      Kindly ensure the reversal of wrongly deducted rs. 94.40 twice.

      Is there any responsible person in bank who can acknowledge and resolve the issue?

      I have sent 11 reminders to the banking staff at following mailid with no resolution:-
      Gm. [protected]@sbi.co.in
      Chairmansbi. [protected]@sbi.co. Inin
      Nwno1. [protected]@sbi.co.in

      Thanks & regards
      Shyam sunder
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        JJ Elangovan
        from Vaniyambadi, Tamil Nadu
        Nov 1, 2018
        Resolved
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        Resolved

        Address: Vellore, Tamil Nadu, 635751

        I have received refund amount from amazon but still i have not received the amount in my account. I have visited the home branch too, but they are failed to resolve it, i have contacted amazon customer care and sbi help desk but they failed to resolve the issue. Actually it is more than 10 days. From amazon they are sure about the refund and even i got the transaction id from amazon. Now sbi have to take a initiate the refund.
        The authorization code (Refund reference number) for the transaction is 823122.
        Feb 26, 2021
        Complaint marked as Resolved 
        Refund received
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Shailendra Nath Shrivastava
          from Delhi, Delhi
          Nov 1, 2018
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          Website: www.consumercomplaints.in

          Sir, it is to say that i have submitted my original ppo to sbi inderapuram, ghaziabad branch and it is forwarded for necessary action please on 29.9.2018 to your office as per pension adalat case from meerut, up and by letter no. Or/cca/pen adalat/2018-19. But not yet been taken action at your end, if taken please let me inform, so that i can ask the matter to expedite it. My revision of pension under purview of78.2% da merger as applicable to ida pensioner w. E. F. 10.06.2013. Is pending due to non-avalability of my pension details at cca bhubaneswar.
          Kindly expedite the matter as early as possible. Thanking you.

          Yours faithfully
          Shailendra nath shrivastava
          (Ex sde)
          209, bharat residency
          Ahinsha khand-2
          Near dps inderapuram
          Ghaziabad (Up)
          Pin - 201014
          Dt[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            G
            G Mukesh
            from Mumbai, Maharashtra
            Nov 1, 2018
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            Address: Hyderabad, Telangana

            My account in the name of g himanshu maintaining saving bank account in sbi anandbagh branch malkajgiri hyderabad-500047 vide account no [protected] had registered a complaint with said branch manager of fraudulent withdrawal of money from my account on 09/01/18. Had a balance of rs 289764 as on 08/01/18 and suddenly my said account was debited without my knowledge and balance in my account has become rs 216069.71/- on 09/01/18. So immediately called branch manager over the phone and informed him on the issue. Subsequently written statement was also submitted to him and got the acknowledged from bank (Copy enclosed)
            Thereafter several visits have been made and met branch manager, on his assurance the amount shall be credited as the fraudulent has been caught and case has been registered we continued to follow with him. Thereafter while giving him reminder letter recently he refused to accept the same.
            Stating that case is with court and raised his hand on providing credit to my said account by reversing the fraudulent withdrawal amount.

            In view of the am registering this complaint with consumer forum for scaling up this issue at a appropriate forum and punishing bankers for this delayed credit and unnecessary harassment for so many months

            Thanking you

            Himanshu g
            Mobile : [protected]
            Account holder saving account no [protected] in sbi
            +2 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              rajiv
              from Lucknow, Uttar Pradesh
              Nov 1, 2018
              Resolved
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              Resolved

              Address: 284003

              My card is not is being delivered to me. You are sending via blue dart they are dirty people and do not deliver at my office address. They do not call me also simply they return it. I am not able to use my card. My goal is lacking behind as well as ii am paying the rental without using the card. Kindly cancel my card and return my rental.

              I called twice on call centre also
              Dec 5, 2018
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              State Bank of India [SBI] Customer Care's response
              Dear Rajiv, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number xxxxxx in your mail to enable us to address your concern on priority.
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                M
                Md. Aslam
                from Patna, Bihar
                Oct 31, 2018
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                Address: 845301

                Dear sir/madam
                Maine amazon se phone (10. Or g worth 5999 inr by order id[protected] ke liy 10th october 2018 ko order kiya tha uska maine online payment kiya tha. Kuch issue ke karan maine o cancel kar diya to unhone mujhe refund iniciate kr diya but bank ki tachnical issue ke karan o ni aa paya or bank customer care ko call kr rha hu to o charge disput file krne k liy mna kr rhe h or bank ki traf se mujhe koi help ni mil rhi h. Amozon ne mujhe tranjection reference number bhi send kiy jo ki[protected] hai. Kindly aap apne level se meri help karen aur charge dispute file karne ki kirpa karen.

                Regards,
                Md. Aslam
                Phone# [protected]
                Email - [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  Rajeev Harit
                  from Mumbai, Maharashtra
                  Oct 31, 2018
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                  Please be informed that the EMI for the loan account with IDBI is paid through ECS.
                  There are more that sufficient funds in my parent account with SBI NIGDI BRANCH, to pay for EMI.
                  However this month, the ECS Recovery was not honored.

                  You are requested to look into the matter and appraise the reason for failure of ECS RECOVERY

                  Thanks

                  RAJEEV HARIT
                  Ac No. XXXXXXX2917
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sragwini
                    from Kolkata, West Bengal
                    Oct 31, 2018
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                    Address: Kolkata, West Bengal

                    I had booked 4 tickets for 16.10.18 and 22.10.18 but it had been cancelled. IRCTC refunded money but no amount has been credited to my account.Please note the following :
                    1.PNR -[protected]
                    Transaction ID [protected]
                    Refund ID [protected]
                    Transaction date 17.10.18
                    2.PNR -[protected]
                    Transaction ID [protected]
                    Refund ID [protected]
                    Transaction date 17.10.18
                    3.PNR [protected]
                    Transaction ID [protected]
                    Refund ID [protected]
                    Transaction date 23.10.18
                    4.PNR [protected]
                    Transaction ID [protected]
                    Refund ID [protected]
                    Transaction date 23.10.18
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      sks1809
                      from Chandigarh, Chandigarh
                      Oct 31, 2018
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                      Address: Dhanbad, Jharkhand, 831015

                      I have booked train tickets and money got deducted but ticket did not book. now my money is not refunded it has been one month. i dont know whether it is stuck with bank or irctc website. kindly help me. the amount is 3000. the transaction took lase on 30th sept 2018. my phone no is -[protected], call me for any information. i ll give u all details with transaction id and acct no
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        rpgurg
                        from Nawalgarh, Rajasthan
                        Oct 31, 2018
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                        Website: www.sbi.co.in

                        (1) the assitt. General manager,

                        Sbi, central pension processing center,

                        Jaipur 302003

                        (2) chief manager, sbi, jnl marg branch,
                        Malviya nagar, jaipur 302017

                        Sub: deduction of tds on pension

                        Ref: sb account no. [protected] & ppo no.[protected]

                        Dear sir

                        Tilll to date, pension paid to me including 7 cpc arrears (Rs. 1, 98, 183/-) works out to rs. 7, 93, 988/-. Now in text 4 months (Pension for the period from nov. 18 to feb. 19 @ rs. 75, 810/-p. M. Works out to rs. 3, 03, 240/-. Hence total estimated pension for 2018-19 works out to rs. 10, 97, 228/-. But i do not know how in pension slip gross pension is shown as rs. 12, 82, 270/-.

                        Income tax on estimated annual pension of rs. 10, 97, 228/- taking into consideration deduction u/s 80 c (Rs. 1, 50, 000/) & standard deduction (Rs. 40, 000/-) works out to be rs. 91, 446/- & education cess rs. 3657/-, total tax rs. 95103/-.

                        Till to-date the tds of rs. 97, 856/- has been deducted from my pension & which is excess by rs. 2420/-.

                        It is requested that (1) excess amount deducted may please be refunded to me & (2) details of 7 cpc arrears paid in april 2018 may also be provided to me at the earliest.

                        May i kindly request you to look into the matter urgently, & do the needful.

                        Thanking you,

                        Ram prasad gurg
                        10/11, malviya nagar,
                        Jaipur 302017
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          Amit Saun
                          from Mathura, Uttar Pradesh
                          Oct 31, 2018
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                          Address: Bangalore, Karnataka, 560103

                          My car loan account is wrongly charged with "non submission of rc copy" for the month of september & october 2018. The charges were already paid in july 2018 post which it was again levied in august 2018 after contacting the branch it was reversed and assured that it wont happen again. But i was surprised to see my statement in september and october again levied with the same charges.

                          Car loan account no -[protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Hi Team,

                          Am Karthikeyan, yesterday Rs: 1000/ was debited from my account by INVESTMENTS INTERMEDIA. Without my knowledge it’s was been transferred.. I need my money back, kindly help me.

                          Regards,
                          Karthik
                          I m using online sbi for trxn. but otp not generated on registered mobile no.solve it asap
                          I'm complaining about my account of SBI was stolen my money please think my situation and concentration on my subject please help me. the amount stolen by someone else is ₹19999.0
                          Complaint number [protected] has never been attended and closed without resolution.
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                            आर्य बैरकपुर
                            from Noida, Uttar Pradesh
                            Oct 31, 2018
                            Resolved
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                            Resolved

                            Address: North 24 Parganas, West Bengal

                            Sir i was submitted surrender document of my swarna ganga policy at sbi life office barrackpore in west bengal on 09/10/18.
                            Till now i didnot get my refund
                            Policy no. [protected]
                            Pf no.[protected]
                            Mobile no. [protected]
                            Email id - [protected]@gmail.com
                            I have complain my problem in customer care but still my problem is not solved
                            Pls short my problem as earliest possible
                            Dec 7, 2018
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer,

                            We acknowledge your concern. Our team will connect with you shortly for further assistance.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
                            Verified Support
                            Nov 05, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer,

                            As per your discussion with our official, your concern has been addressed.

                            For any further assistance or clarification please contact us at [protected]@sbilife.co.in

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
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                              A
                              Ajay Ghanawat
                              from Ludhiana, Punjab
                              Oct 31, 2018
                              Resolved
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                              Resolved

                              Address: Dausa, Rajasthan, 303503
                              Website: Amazon

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund never processed"

                              Dear sir

                              A refund of 799 rupees was successfully processed on 17 october 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                              I have confirmed with amazon and they have successfully processed the refund

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                              +1 photos
                              Dec 6, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 05, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Ajay Ghanawat, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.
                              I have received user password, but not received user name in r/o my.sbi account ac no.[protected], sbi code.05592 kailashahar, unokuti, tripura. Plz cpnvey anyway. Or suggest me how can I get new user name but without visiting Bank.
                              Hi sir my name is manna lal i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi ongc plant surat 394518, a So please update my account in npci. and your staff doesnot help me in it
                              I am not receiving idane gas subsidy.
                              Thank u sir
                              On 20 oct 2018 my rs 118/- debited from my account and particular that " RECOVERIES FOR CERSAI CHARGE S TRANSFER TO[protected]". I have no transaction on that day.
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                                H
                                hargopal33
                                from Hyderabad, Telangana
                                Oct 31, 2018
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                                Address: 500035
                                Website: www. sbi.com

                                Fw: request for immediate reversal of charges levied in my sb a/c sb a/c [protected] on 31 aug, 2018 for rs 11.80&instructions to the manager, sbi alkpuri
                                People

                                Haragopal mathsyaraja
                                To:
                                Bohyd bohyd,
                                Sbi alkapuri
                                Cc:
                                Prof. Haragopal mathsyaraja

                                Oct 31 at 10:53 am

                                Instructions to the manager, sbi alkpuri cc bohyd for info please.
                                Sb a/c s i) [protected], ii) [protected] iii) [protected]

                                In view of debiting charges monthly in spite of having required monthly minimum balance of rs 3000+ in all mod s linked to the sbs pl keep only sb a/c active and do not repeat do not transfer any amount to mod s without our written permission with immediate effect. Also please transfer amounts held in mod s linked to these sb accounts right now.

                                The bank manager shall be held responsible, if he again debits monthly minimum charges. Unless the minimum thresh hld of rs 3000/- average falls below after transferring all amounts geld in all mod s.

                                We are also concerned about poo customer service in the branch recently and the same case to the senior citizen too.

                                Truly

                                Prof. M. Haragopal rao
                                Advocate [protected]

                                — forwarded message —
                                From: haragopal mathsyaraja
                                To: bohyd bohyd ; sbi alkapuri
                                Cc: prof. Haragopal mathsyaraja
                                Sent: sunday, october 28, 2018, 9:59:02 am gmt+5:30
                                Subject: fw: request for immediate reversal of charges levied in my sb a/c sb a/c [protected] on 31 aug, 2018 for rs 11.80

                                Atn bo hyd

                                I received a call from bo hyd official on the issue and clarified that an amount of rs 7000/- was already in mod a/c related to the sb a/c. Hence the action of the bank is illegal. And amounts to unfair practice as per cp act 1986. You call me [protected] for any clarification.
                                Pl pass orders fr immediate reversal at the earliest in the interest of justice.

                                Truly

                                Pro. M haragopal rao & mrs. M vijaya lakshmi
                                Advocate
                                [protected]

                                — forwarded message —
                                From: haragopal mathsyaraja
                                To: sbi alkapuri ; bohyd bohyd
                                Cc: haragopal mathsyaraja
                                Sent: saturday, september 8, 2018, 11:16:16 am gmt+5:30
                                Subject: fw: request for immediate reversal of charges levied in my sb a/c sb a/c [protected] on 31 aug, 2018 for rs 11.80

                                Reminder tttn chief manager, sbi alkapuri.

                                I am still waiting for reversal of rs 11.80 which has been debited illegally/ un warranted. When minimum balance was available in my a/c.

                                Most immediate action is appreciated to avoid consumer complaint.

                                Truly

                                Prof. M haragopal rao
                                Advocate
                                [protected]

                                — forwarded message —
                                From: haragopal mathsyaraja
                                To: sbi alkapuri ; bohyd bohyd
                                Cc: haragopal mathsyaraja
                                Sent: saturday, september 1, 2018, 10:57:00 am gmt+5:30
                                Subject: request for immediate reversal of charges levied in my sb a/c on 31 aug, 2018 for rs 11.80

                                Attn chief manager
                                Sbi alkapuri branch, hyd

                                Sir

                                Sb a/c [protected] was debited wit rs 11-80ps towards monthly minimum on 31 august, 2018, which is unwarranted and illegal. My a/c is savings plus and it was checked by yr sr staff and always minimum amount of rs 3000/- was maintained either in mod / sb. Even last month too, the same was debited. If this continued, i have to takeup the isssue to the consumer court/ bo hyd.

                                Therefore i demand for immediate reversal of the said amount which is against banking laws. And pl confirm by return mail.

                                Hope, it will be done without ref. To bo hyd.

                                Thanks

                                Truly

                                Prof. M haragopal rao
                                Advocate
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  D
                                  Deepak Kumar Shimla
                                  from Mumbai, Maharashtra
                                  Oct 31, 2018
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                                  Address: 171009

                                  Sir
                                  Reference is to my complaint/ticket no. [protected], [protected], [protected], [protected], [protected], [protected], [protected], all made during september 12 and 13, 2018.

                                  Issue: through these complaints it was apprised to the bank that an amount inr 27, 882/-, has been withdrawn without my consent. All payments were made abroad. To my surprise all these withdrawal were made without otp, even after directions for rbi to the banks in india.

                                  Bank, new shimla branch (4122) ensured to resolve my issue within 45 days. On oct. 30, 2018 bank has called up and told me that all were successful transactions and it was my fault. The message from bank states that the issue is resolved.

                                  At this point, i have only one option to approach through your medium and help me get my money bank. The bank may please be asked to revert my amount at the earliest please or explain the matter in written that makes me responsible for these withdrawal.

                                  Thank you,
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    G
                                    Gaje Singh
                                    from Thanesar, Haryana
                                    Nov 2, 2018
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                                    Address: Dehradun, Uttarakhand, 248202

                                    महोदय
                                    मेरे द्वारा दिनांक 29 अक्टूबर 2018 को दो आहरण क्रमश 10000 एवं 15000 रूपये के किये गये थे जिसका एटीएम HFBD[protected] एवं Txn 1358 एवं S1NC[protected] भानियांवाला ऋषिकेश जिला देहरादून से किया गया था। परन्तु राशि नहीं मिली व जबकि खाते से काट दी गई। अनेक बार कस्टमर केयर पर शिकायत दर्ज करवाने की कोशिस की गई परन्त सफल नहीं हुई । आपसे निवेदन है कि कृपया उक्त राशि को वापस मेरे खाते में जमा करने की कृपा करें।
                                    मेरा एकाउंट नं [protected] व कार्ड नम्बर [protected] है ।
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                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Tarun Marothi
                                      from Damoh, Madhya Pradesh
                                      Oct 30, 2018
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                                      I hereby bring to your notice that at 11.30 AM on dated 3/10/2018 at Narsingarh's Distt Damoh Mycem ATM was unable to complete my transaction thrice. Twice the transaction was being reversed, but on the third transaction the amount was being debited from my amount and I didn't receive the cash & neither cash was reversed in my account.As per sbi customercare advice I had updated my passbook from SBI Narsingarh branch, The transaction no is missing & only cash withdrawal is being shown. I have complained about that but bank Manager is neither able to answer it and nor taking any action regarding it. The bank has refused to reverse the transtation amount(Rs 10000/-)
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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