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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025

Complaints 27936

Resolved

7392

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20544

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Address: Ernakulam, Kerala, 6860001

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
Thanks regards.
Shiras aa

+1 photos

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: Karur, Tamil Nadu, 639136

Website: State Bank of India

I am one the sbi customer since 10 years. On that last month of march 1st, transfer some amount to one of my other bank beneficiary. But that amount has not received to that opponent. I contacted sbi customer care and further sbi branch too.in the branch staff's also don't know where that amount is placed. Till now problem is persisting, that detected amount is not transferred to either my account or my beneficiary account. Kindly let me know what should i do further.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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J

[email protected]

from Kuchaiburi, Odisha

Nov 7, 2018

I was recharged rs 248 from A/C [protected] to reliance payment solution. The reference no PSBI[protected]IGAERXGWV4. The cash was debited at 5.47 PM on 4-nov-18, But the recharge is n't proceeded successfully.

reimburse the debited amount while mobile banking via imps - Comment #3264286 - Image #0

O

Onkar Kori

from Gonda, Uttar Pradesh

Nov 7, 2018

Sir maine sbi ke csp se 1500 rs withdral kiya sir pais cut gaya our csp pe faile dikha diya
adhar no[protected]
bank name purvanchal bank

reimburse the debited amount while mobile banking via imps - Comment #3264436 - Image #0

Onkar Kori's reply, Nov 6, 2018

sir jald vapas karne ki krpa karye

A

amityadav2709

from Noida, Uttar Pradesh

Nov 7, 2018

Why u reject credit card application no[protected]
lal chand
bsf asi
a taxpayer having arround 50k salary also salary account with u
how can u reject my father application after all he is having a good credit score
[protected]. i want to know the cancellation reason. after all having good payment and good payment history.

State Bank of India [SBI] Customer Care's response, Nov 8, 2018

Verified Support

Dear Amit Yadav, We thank you for showing interest in SBI Card. Unfortunately, we regret to inform you that we are unable to issue a credit card to you as the details furnished do not meet the policies set forth for issuance of credit card.
The reason for decline of your application is purely a business decision, taken in good faith and certainly in no way is indicative of your credit worthiness. Please accept our sincere apologies towards discomfort caused to you in this regard.

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Address: Surat, Gujarat, 395005

Website: www.sbi.co.in

Since i have lodge complaint, no solution is found. All bank staff, including manager interested only in collecting their salary & perks. On one is trying to solve the problem...
Passbook entry machine of sbi-395005 (Sbin0010975) is not properly working for last 2 year. No one is looking for solution. Manager is only seat in the chair in a/c, and interest only in salary+perks, all officer in the bank is rude with client, they are not have courtesy to talk with client properly. Atm machine is also not working regularly. For last 2 years, atm & passbook printing machine is not working regularly in every 2 days in a week. Also atm machine located at palanpur patia-395009 is also stopped working regularly & very slow to operate. No one is interested to get solution.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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D

Devyy

from Sarai Mir, Uttar Pradesh

Nov 7, 2018

सर मेरा amazon से 729 रु पैसा वापसी आया हैं जो ऐमज़ॉन की तरफ से सफलता पूर्वक भेज जा चुका है लेकिन अभी ओ पैसा मेरे खाते में क्रेडिट नही हुआ में sbi coustmer केअर पे काल किया वहा से भी कोई जानकारी नही मिली कृपया करके मेरे समस्या का समाधान करे धन्यवाद sir

continuous interruption of passbook printing machine - Comment #3264439 - Image #0

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Dear sirs,

I retired on[protected] as joint secretary in the ministry of home affairs. At the time of my retirement, my basic pay was rs 65, 550.

My ppo number is[protected]. My pension account is in sbi (Erstwhile sbbj), krishi bhavan, a/c no. [protected].

On my retirement, my pension was fixed at rs 32, 775. By the 7th pay commission, my pension from 1.1.2016 was fixed at rs 84, 232.

According to deptt. Of pension and pw's office memorandum no. 38/37/2016- p&pw (A) dated 6th july, 2017, my pension is to be revied. As per table 51 of the concordance table attached to it, from 1.1.2016 my pansion has to be revised to rs 86, 100. This, however, has not been done. Therefore, please do it at the earliest as i have been waiting for it since a long time.

Yours faithfully,

Ray pratap nath
D43 rosewood city,
Sector 50,
Gurgaon 122 018 (Haryana).
Ph : [protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

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M

Meena Patki

from Buldana, Maharashtra

Nov 7, 2018

Your A/C XXXXX883850 Debited INR 295.00 on 04/11/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 893.72

non-receipt of my revised pension. - Comment #3264279 - Image #0

Meena Patki's reply, Nov 7, 2018

Your A/C XXXXX883850 Debited INR 295.00 on 04/11/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 893.72

J

Jatin Anum

from Mumbai, Maharashtra

Nov 7, 2018

Dear sir,
pls unblock my sbi credit card last month i payment 30000/- but my card still block i reqst you unblock my credit card and i use it i m alredy caling customer care no.but not respond it show kindly i reqst u pls solve my problam
and unblok my credit card pls call me and conact me my mobile no. [protected] i hope solve my problam

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Address: 400067

I had cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 1 week.
As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
When I had paid complete outstanding on that credit card….. Why they are not able to provide NOC to me.
Please do the needful..

Thanks,

Dec 12, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

State Bank of India [SBI] Customer Care's response Dear Niraj Maddy, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 88488 in your mail to enable us to address your concern on priority.

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Address: Ludhiana, Punjab

An amount of ₹17500 has been withdrawn from my bank account which is not done by me.I am in kanpur right now and through net banking i came to know that amount is withdrawn through PNB ATM in EAST WEST DELHI.. i made a complaint through customer care of SBI and they said the case will be looked after within 90 days.
The reference numbers of 2 transactions of ₹10000 and ₹7500 are[protected] and[protected] respectively..

State Bank of India [SBI] customer support has been notified about the posted complaint.

Nov 08, 2018

Updated by lakhangera22 I hav made an FIR against the fraudulent transaction..

Nov 08, 2018

Updated by lakhangera22 I havnt received any notification regarding the progress on my case yet..i am having financial problems as the fraud happened on the eve of diwali. So plz look into the matter quickly..

Nov 17, 2018

Updated by lakhangera22 Will i get d update after ages??
Its been11 days nd there is no rply yet.. surprising..

Dec 20, 2018

Updated by lakhangera22 Its been more than 1 month now and No response from the organization. Dats something ridiculous.. worst experience .🤬🤬

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Address: Jaipur, Rajasthan, 302021

Hi team,

I have made the multiple time reminder to correct my cibil information. I have paid the full payment of my card but still showing this under write-off amount in cibil. I made multiple disputes via cibil portal but no one is responding to those.

Sbi should understand the customer pain because these mistakes and putting logs of mental stress and destroy the finance records of legitimate customers.

I would appreciate if you can please look into this issue and resolve this matter with priority basic.

Please find my card number below.

[protected]

-anand
[protected]

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Address: Vizianagaram, Andhra Pradesh, 535002

Amazon has initiate a refund of rs.10750.50 on 28th oct 2018, but still now i haven't received it. They have provided the reference number as 236269, can you please check why i haven't received the amount?
Called sbi customer care couple of times they were telling visit your home branch but i staying away from my home so i can't visit branch in soon.

Thanks

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Address: Jalandhar, Punjab, 144411

Website: Myntra

I returned an item (Jeans) on myntra on 25 oct 2018, they said that refund has been processed from their side but it is not reflected in my acc. The amount was 868, they have provided an id so that bank refernce no 74332748298829783321566. It has been more than 10 days i have not got any refund. When i talked to the customer care of myntra they said to talk to support team of sbi. This the first time it is happening with me.

+2 photos

Nov 8, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

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मैने दिनांक 04.10.2018 को स्टेट बैंक के एटीएम से चार वार दस दस हजार रूपये निकाले थे जिसमें से तीन बार में तीस हजार रूपये निेकल आये थे लेकिन चौथी बार बिजली चली जाने के कारण दस हजार रूपये नहीं निकले लाईट आने तक मैने एटीएम में इंतजार किया लेकिन रूपये नहीं निकले उसके बाद महेश प्रसाद दुबे शिक्षक ने रूपये निकाले। रूपये न निकलने के गवाह श्री लम्‍पूलाल अहिरवार तथा महेश प्रसाद दुबे हैं।उक्‍त प्रकरण की शिकायत मैने स्टेट बैंक घुवारा तथा कस्‍टूमर केयर से की लेकिन मेरे रूपये वापिस नहीं आये हैं। इसलिये आपसे निवेदन है कि मेरे दस हजार रूपये मेरे खाता क्र. [protected] में भेजने का कष्‍ट करें। अन्‍यथा मुझे मजबूर होकर न्‍यायालय में जाना पड सकता है।
भवदीय
बिहारी लाल प्रजापति शिक्षक
घुवारा जिला छतरपुर म.प्र.
मो.[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 495006

Website: cms.onlinesbi.com/CMS/Status.jsp

On 16/10/18 morning at 3.53 a. M and 4.02 a. M i have received sms in my register mobile from bz-atmsbi that "you are using your sbi debit card 459xx3384 for purchase worth rs. 64900 on pos, similarly at 4.02a. M again one sms recd"you are using your sbi debit 459xx3384 for purchase worth rs. 6999on pos.
Both the transaction has not done by me. Immediately at 4.18 a. M i complained to online sbi customer care and block my debit card and net banking.
Sbi has given me complain no-[protected] and wait upto 90 days. But yesterday (05/11/2018) i recd sms from sbipsg that your complain has been attain to and closed.

Without any enquiry sbi has close the complain.

I have complain to local police station (Sarkanda, bilaspur) and also sbi home branch (R. K. Nagar, bilaspur).

All corrospondence enclosed for your kind reference.

Thanks
Rajib kar

+3 photos

Nov 6, 2018

Complaint marked as Resolved

Company has not inform me what steps have been taken. on 05/11/2018 SBIPSG has send SMS that your above mentioned ticket no resolve and closed I have talked to customer care for details. They replied Transaction has been done successfully. I am not satisfied with this reply.

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Address: 530028

Website: [email protected]

I had received income tax refund order for rs. 2140.00 dt. On 13th october 2010. For the assessment year[protected]. But in the refund order mentioned my bank account no is printed wrong (A/c no as [protected]. On the refund order) but my correct bank a/c no is [protected], andhra bank, visakhapatnam.. I returned the income tax order at sbi cash management product code 04268 transaction banking unit. I submitted the application dated[protected], along with refund order original debit cbs a/c no [protected] dt 13-10-10 with application for correction of my account and requested for re issue of new income tax refund but so for i have not received any information from your bank. I so kindly need favorably
Thanking you

G. Apparao
Pan no aevpg8055n
A/c no [protected],
Andhra bank
Mob [protected]

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Address: Shivpuri, Madhya Pradesh, 473551

I have taken car loan in june 2018 ; today 06/11/2017 ;i got message from sbi that they have debited 2950 for non submission of rc; i want to say that they have not informed me about rc submission ; they always send message for emi etc. But why they didn't send mesaage or called me for rc submission ; i want my money back.

Name mayank shrivastava
Loan account [protected]
Branch madhav chouk shivpuri m. P.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Nov 06, 2018

Updated by mayank231953 the date is 06/11/2018

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Address: Chittorgarh, Rajasthan, 323305

Sbi — wrongly charged for not submitting rc book.
I have purchased ford freestyle worth rs. 6.7 lac for which i have made down payment of rs. 4.7 lac from my hard earn money and taken car loan of only rs. 2 lac from sbi kherli, chittorgarh. I was already submitted rc copy in bank but now they have charged fine of rs.2500+gst for not submitting rc book. During last 1 months i have not received any intimation mail /sms or call from bank regarding the same and suddenly they are charging me fine more than my emi

In last 1 months i have visited bank five times but neither of your staff has informed me about rc book submission nor i have received any formal notice regarding the same.

I request you to please reverse these charges.

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Address: Hyderabad, Andhra Pradesh, 500092

Hi,

I have been charged rs. 2950 on my car loan account for not submitting rc book copy of my car. I have taken the loan in june for my volkswagen polo for the amount of rs. 630000. Noone from the bank informed me about submitting rc book copy and also i have visited the bank twice after taking loan but nobody asked me to submit the rc. Nor did i receive any sms or emails regarding the submission of rc. Now i have received an sms from the bank (Sbi) which says that 'rs. @500+gst are deducted from your car loan account for non submission of rc book copy. Please pay immediately.' i want a refund of my amount as i was not intimated about the rc copy submission and wrongly charged. Please help me. Sbi customer care online are not responding properly.
Below are my bank details for the car loan:
Name : pakhala preetham
Account number : [protected]
Branch : pbb abids
Total loan amount: 630000

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Address: 560098

We had done the full settlement of the card and we got the letter from the bank person say that the account is closed. As we cancelled the card.in 2016 december. But after that i still get the message from bank saying that i have to pay 5300 rs. As my card is still active. I don't have the card as well as the letter from that bank as its been more than a year.. It was tata sbi credit card.

Dec 12, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

State Bank of India [SBI] Customer Care's response Dear abhishek s varshney, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 88492 in your mail to enable us to address your concern on priority.

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Address: Gurgaon, Haryana, 122018

I purchased ertiga 3 months back and took loan from sbi regarding that. I am paying the emi regularly with no deay, now suddenly i received a message that rs 2500 + gst, are being debited from account for non-submission of rc book copy... No body informed me that i have to submit that then how will i submit that. Is this some kind of game plan of sbi to earn extra money by cheating people. Sbi has become worse than private banks. Private banks atleast inform the requirements... My number is [protected], [protected]..

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Address: 247667

Website: SIR.MI SENT 5 COMPLAINTS BUT NO TICKET

Sir on 3.11.18 at 8.25 a. M., 3.11.18 at 8.46 a. M., 4.11.18 at 7.57 a. M. 4.11.18 at 9.10 p. M & 5.11.18 at 8.13. A. M. (All usa times). I sent 5 complaints but till now no ticket is issued. I transferred 60000 rs. Inr by neft on 02.11.18 vide no [protected]ik006rgtrs but same day at 6.41 p. M. (Usa time) i recd. A message that neft transaction is failure. I was also informed no as
Ik 00urhsu6. But till now i have not received the ticket number (I can not talk in india as i am in usa). The amount was transferred from my a/c no of s. B. I. Main roorkee [protected]. This amount was paid for advance tax for a. Y.19-20.in axis bank roorkee i had never faced any problem. This year also i transferred rs.5000 as advance tax but no failure. Either my 60000rs. Inr should reflect in my 26 as or else re credit 60000 rs. On 02.11.18 in my a/c no [protected] of s. B. I. Roorkee

State Bank of India [SBI] customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by Narendra Manglik Sir i had sent 5 complaints for transfer of 60000 Rs. by neft

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Address: Karimnagar, Andhra Pradesh, 505001

Hi,
I have faced power cut during withdraw transaction in sbi atm. This atm is located in Rajiv Chock, Karimnagar Telangana, I was trying to withdraw 15000/- on 2nd Nov 2018 Morning (11 :10 To 11 : 45 ) Between . but at the time of counting inside atm the power goes off and by the time my money was deductated with transaction no 6294. Still i haven’t got my refund. I was using SBI debit card for transaction. Please slove My Problem.

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Address: Surat, Gujarat, 395001

I order on Amazon and pay with my debit card then i return back my product .for that i have received my refund from amazon india 13/10/2018 rs 384. But i did not get it till 31/10/2018 so for that i call to Amazon for it they have provid me some refund reference no is 578704 but when talk to my sbi customer care they dont attend my problem i didn't get in my bank account my mobile no. is [protected] my sbi account no is [protected]

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