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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 474

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S
Sribas Malik
from Kolkata, West Bengal
Nov 2, 2018
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Hi i am sribas malik. I made a purchase on amazon but due to some issue i had to return the item. After returning the item i am supposed to get refund. Upon contacting amazon customer care they said your refund is already done and share this details. Please have a look. Amazon refunded rs 852.29 on 2018/08/31 but i still didn't receive it. Refund reference code is 727434. I know sometime it takes time to refund but it has been 2 month stil i didn't receive any refund. Please solve the issue.
State Bank of India [SBI] customer support has been notified about the posted complaint.
My account balance is 19254,
But my current balance is 16754 is showing, lien amount is not able to withdraw.
Plz solve and remove my lien amount
I have not received my refund amount from amazon product name lee cooper shoes and product amount is rs.1036 till date

please look into my refund status - Comment #3260009 - Image #0
please look into my refund status - Comment #3260009 - Image #1
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    sagarcc11
    from Kolkata, West Bengal
    Nov 2, 2018
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    Address: Kolkata, West Bengal, 700010

    I had a car loan running with sbi saltlate electronic complex branch (Ecs cut off date-7th of every month) which i eventually closed on 14th august. After that, ecs deduction happened on 7th september & branch said - they already asked sbi racpc (Jeevandeep branch, park street, kolkata) to close my account & stop ecs, but eventually they did not follow this procedure.

    I personally followed up in racpc in september & a person named ashish chandra (Contact number:-[protected]) confirmed that - he has stopped the ecs & returned back my money.

    Even after this, the deduction happened from my account on october (10th october) and he has no confirmation of ecs cancellation till date. So, it will deduct in november too.

    Kindly help me to ask the bank to take the necessary steps to cancel the ecs to make sure that - no further deduction/debit of money happens from my account from next month on wards.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    How is it possible to transfer 2000 to INVESTMENT INTERMEDI, I have not never access this company.it is very insecure, kindly help me to recover, on morning I got this message, and suddenly I astonished, I have already given the message screenshot, kindly help to recover

    ecs is not getting closed even after repeated follow ups for car loan (cancellation of ecs, car loan a/c no.-35341368670) - Comment #3259906 - Image #0
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      R
      Ravindra K Singh
      from Udaipur, Tripura
      Nov 2, 2018
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      Address: Raigad, Maharashtra, 410206

      The emi for home loan suraksha policy no-[protected], supposed to be deducted at 25 of every month. However it is deducted on 10th of next month along with normal home loan emi vide-[protected].
      I have several times to sbi panvel (00448), but nothing has been done so far neither any response from them. The same complaint has been also send to dgm - customer care of sbi, but response from that end also.
      Recently i received a msg from sbi card, declining me a credit card due cibil. Whereas the problem is from sbi about not deducting emi in time.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Shramana Ghosh
        from Shillong, Meghalaya
        Nov 2, 2018
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        Sir,
        This is to bring into your notice that i am not able to pay the admission fees for esic medical officer grade 2 recruitment exams via sbi portal.
        Each time i am redirected to the window it shows "kindly verify the data and try again". I have been trying it for the last 48hours. If the matter doesn't get resolved i won't be able to give the exam
        Kindly resolve the matter as early as possible

        Thanking you
        - shramana ghosh
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          J
          Janat Janak
          from Burla, Odisha
          Nov 2, 2018
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          Address: 766100
          Website: Invest intermedi

          Dear sir

          Many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really. Its totally fraud. We earn money in the month and unecessarily the amount is debited. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount l cannot effort. Kindly helpme..
          Thanks regards.
          Janaka bhoi.
          [protected]
          Email id-janakbhoi.[protected]@gmail.com
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            rajanqbs
            from New Delhi, Delhi
            Nov 2, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110059

            Hi team,

            I am rajan kumar. I want to file a complaint against a sbi bank caller girl name nisha ([protected]). This girl fraudulently called me i am speaking from sbi credit card unit 401-402 4th floor aggarwal millennium tower e 1, 2, 3 netaji subhash place, wazirpur, new delhi – 110034. As i have made a credit card settlement of my card [protected] from same address with this girl nisha. I have paid my all the settlement amount in 7 months. As i have all the proofs of the payments to sbi card unit. The last installment which is to be given on june i have paid on july by mistake it’s been skipped as i assumed i have paid my all installments.

            After paying all the installments i asked for my noc but bank people nisha, anjul dixit, pankaj singh is saying your agreement is null and void as you have delayed your last payment. After few days nisha called me up pay rs 4450 i will issue noc with in 10 days. She confirmed on call i am calling from above mentioned address and will issue a letter to you. I have paid rs4450 extra amount more from my settlement amount of total (125200 + 4450 = 129650) still bank is not issuing noc letter to me. I have a call recording of nisha in which she confirmed i am calling from above address and will issue a noc letter to you.

            Now nisha have blocked me on above mentioned number and when i am calling from other number some other sbi bank people is speaking and giving excuses nisha is in meeting & not coming to office. Please take a strict action against this fraud girl she took rs4450 from me.

            Besides this i am getting a daily harassment calls from sbi credit card that pay your outstanding balance of rs 125200 but i already paid this amount to bank. Please take a strick action against this people.

            Regards,
            Rajan kumar
            [protected], [protected]
            Dec 9, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Rajanqbs, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
            Verified Support
            Nov 06, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Rajan, We tried to reach you at 4:32PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
            Verified Support
            Nov 08, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Rajan, We tried to reach you at 2:35PM again, but were unable to connect. Please call us on our helpline no.[protected] or e-mail us at [protected]@sbicard.com for any further assistance.
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              R
              Rajani Bajpai
              from Jaipur, Rajasthan
              Nov 1, 2018
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              Address: Dehradun, Uttarakhand, 248001

              I visited SBI Dharampur, Dehradun branch today.
              Branch code 005475

              We had cheque which was from Guptkashi, Rudraprayag SBI branch and needed to be submit to JollyGrant, Dehradun SBI.
              There was this staff named Himani Bamola.
              She fully refused to take the cheque stating that you either have to open a new account in our branch or you have to go to your home branch to submit this cheque.
              First of all she was late on duty(1Nov 2018).
              Then she told me to ask Branch Manager who was not in the office till 11AM same day.

              I talked to other staff members and then one of the person suggested me to use the drop box.
              It wasted a lot of time and energy o[censored]s and makes us look like fool because the staff was not qualified well for her job.

              I want SBI to check why the branch manager was unavailable and why the lady give wrong information to her customers.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                B
                Bhaskarjyoti Nath
                from Hojai, Assam
                Nov 1, 2018
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                Address: 784125

                Hei I have ordered an item on amazon.in.Later I cancelled the order and they initiated a refund for my order on 5th October 2018.But I haven't got the refund till now.After complaining at amazon.in they provided me a refund reference no. which is 480021.I am totally disappointed with amazon.in and sbi.Never had faced these issues till date with other banks and shopping sites.Its been a month and still I haven't got refund credited in my bank account.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  Diveya Bharti
                  from Gurgaon, Haryana
                  Nov 1, 2018
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                  SBI bank has appointed third party call center to take of there debts one one the lady who name by Divya called me and asked one of person name who is my far relative and said he kept my number as a reference and said I will harass you till the time when your relative will not give them debt without knowing whether I have number of that my relative or not said she will take money from me.Even I don't aware about anything I told her that NW we do not have any contact she keep abusing me and blaming me and harrasment me she don't care where ever I ll put complaint.
                  I have proof of those numbers as well. SBI giving me torcher without any reason. I wanted to someone contact me from higher authority so I can let him know what the have done with the people's
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    vijay694
                    from Patiala, Punjab
                    Nov 1, 2018
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                    Address: 465116
                    Website: www.consumercomplaints.in

                    Dear sir, my name is vijay mandloi
                    villege post maina tehsil ashta dist sehore
                    SBibank's branch manager is refusing to open my account. The branch manager said that you are from another district, we can not open your account here. May you ask me that we have no right what we can not open the account..

                    this branch
                    Bank : State Bank Of India
                    State : Madhya Pradesh
                    District : Shajapur
                    Branch : Badi Polai
                    City : Badi Polai
                    IFSC Code : SBIN0030186
                    SBIN0030186
                    Branch Code : 030186 (Last 6 Characters of the IFSC Code)
                    Address : Badi Polai
                    Phone number : [protected], 251566
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      N
                      Nipan Patgiri
                      from Raha, Assam
                      Nov 1, 2018
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                      Address: Barpeta, Assam, 781325

                      Dear team,

                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                      Thanks regards.
                      Mohini Patgiri
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Nov 01, 2018
                      Updated by Nipan Patgiri
                      From my A/c No. [protected]
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                        B
                        Brihju Ronghang
                        from Barpeta Road, Assam
                        Nov 1, 2018
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                        Address: Karbi Anglong, Assam, 782460
                        Website: Amazon.in

                        Dear sir

                        A refund of 6000 rupees was successfully processed on 14 October 2018 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                        I have confirmed with amazon and they have successfully processed the refund

                        kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          H
                          Harlong Engti
                          from Barpeta Road, Assam
                          Nov 1, 2018
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                          Address: Karbi Anglong, Assam, 782460
                          Website: Amazon.in

                          Dear sir

                          A refund of 6000 rupees was successfully processed on 14 October 2018 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          I have confirmed with amazon and they have successfully processed the refund

                          kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            J
                            Jain rc
                            from New Delhi, Delhi
                            Nov 1, 2018
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                            Address: Faridabad, Haryana

                            Pension from KVS new delhi coming through your office, letter given by KVS to stop fixed mediclaim Rs1000/- F160230/4750/2009/KVS(M)/p/27/2/ Dt.5/10/18, to get CGHS facility, my PPO no 160230/4750/2009/KVSHQ/P&I/acc no [protected] in SBI( 734) branch Neelam chowk NIT Faridabad (HR) NCR, but the med allowance 1000/- not stopped yet so my CGHS card has been stopped by deptt KVS, I had gone to above my branch, they say that they will write letter. but my CGHS facility not given. kindly stop immediately 1000/- fixed med allowance with inf to me or your Faridabad above written branch Please give a letter or Email to my Branch SBI Neelam chowk NIT Faridabad, email to me
                            Ramesh Chand Jain 47 E-1 Sector 11 Faridabad pin-121006, NCR
                            Phone-[protected], [protected],[protected], [protected]@yahoo, in
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Nov 01, 2018
                            Updated by Jain rc
                            01.11.2018 R c Jain has written the complaint regarding pension
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                              J
                              jaganchary
                              from Hyderabad, Telangana
                              Nov 1, 2018
                              Resolved
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                              Resolved

                              transaction timeout without any receipt or cash

                              Address: Hyderabad, Andhra Pradesh, 500035

                              I am jagan boddupalli from kothapet, hyderabad 500035.
                              I am ICICI account holder and tried to withdraw 9000 from SBI ATM at kothapet branch near 'Q' bakers around 6:50 PM on 31-Oct-2018, the requested amount got debited but the Transaction timeout without dispensing any amount or any transaction reciept.
                              I raised a complaint with ICICI and they said it would take 7 working days and I am waiting .
                              This is very bad that...
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                              shyam sunder mutreja
                              from Mumbai, Maharashtra
                              Nov 1, 2018
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                              Address: 122004

                              Reminder 11

                              Dear sir,

                              I am having ac no [protected] at gurgaon ssi branch at gurgaon. As per pass book statement on 1st mar 18 twice 94.40 has been wrongly deducted from my account. The application already submitted to branch (Copy attached).

                              5 times i have personally visited the branch spending my valuable time energy and petrol expenses. Till date the reversal of amount is not done.

                              Branch manager say it will be done by deputy manager and deputy manager say it will be done by branch manager. Both are not available simultaneously in the branch due to some reason or other. Customer is being footballed for none of my fault.

                              Kindly ensure the reversal of wrongly deducted rs. 94.40 twice.

                              Is there any responsible person in bank who can acknowledge and resolve the issue?

                              I have sent 11 reminders to the banking staff at following mailid with no resolution:-
                              Gm. [protected]@sbi.co.in
                              Chairmansbi. [protected]@sbi.co. Inin
                              Nwno1. [protected]@sbi.co.in

                              Thanks & regards
                              Shyam sunder
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                JJ Elangovan
                                from Vaniyambadi, Tamil Nadu
                                Nov 1, 2018
                                Resolved
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                                Resolved

                                Address: Vellore, Tamil Nadu, 635751

                                I have received refund amount from amazon but still i have not received the amount in my account. I have visited the home branch too, but they are failed to resolve it, i have contacted amazon customer care and sbi help desk but they failed to resolve the issue. Actually it is more than 10 days. From amazon they are sure about the refund and even i got the transaction id from amazon. Now sbi have to take a initiate the refund.
                                The authorization code (Refund reference number) for the transaction is 823122.
                                Feb 26, 2021
                                Complaint marked as Resolved 
                                Refund received
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Shailendra Nath Shrivastava
                                  from Delhi, Delhi
                                  Nov 1, 2018
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                                  Website: www.consumercomplaints.in

                                  Sir, it is to say that i have submitted my original ppo to sbi inderapuram, ghaziabad branch and it is forwarded for necessary action please on 29.9.2018 to your office as per pension adalat case from meerut, up and by letter no. Or/cca/pen adalat/2018-19. But not yet been taken action at your end, if taken please let me inform, so that i can ask the matter to expedite it. My revision of pension under purview of78.2% da merger as applicable to ida pensioner w. E. F. 10.06.2013. Is pending due to non-avalability of my pension details at cca bhubaneswar.
                                  Kindly expedite the matter as early as possible. Thanking you.

                                  Yours faithfully
                                  Shailendra nath shrivastava
                                  (Ex sde)
                                  209, bharat residency
                                  Ahinsha khand-2
                                  Near dps inderapuram
                                  Ghaziabad (Up)
                                  Pin - 201014
                                  Dt[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    G Mukesh
                                    from Mumbai, Maharashtra
                                    Nov 1, 2018
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                                    Address: Hyderabad, Telangana

                                    My account in the name of g himanshu maintaining saving bank account in sbi anandbagh branch malkajgiri hyderabad-500047 vide account no [protected] had registered a complaint with said branch manager of fraudulent withdrawal of money from my account on 09/01/18. Had a balance of rs 289764 as on 08/01/18 and suddenly my said account was debited without my knowledge and balance in my account has become rs 216069.71/- on 09/01/18. So immediately called branch manager over the phone and informed him on the issue. Subsequently written statement was also submitted to him and got the acknowledged from bank (Copy enclosed)
                                    Thereafter several visits have been made and met branch manager, on his assurance the amount shall be credited as the fraudulent has been caught and case has been registered we continued to follow with him. Thereafter while giving him reminder letter recently he refused to accept the same.
                                    Stating that case is with court and raised his hand on providing credit to my said account by reversing the fraudulent withdrawal amount.

                                    In view of the am registering this complaint with consumer forum for scaling up this issue at a appropriate forum and punishing bankers for this delayed credit and unnecessary harassment for so many months

                                    Thanking you

                                    Himanshu g
                                    Mobile : [protected]
                                    Account holder saving account no [protected] in sbi
                                    +2 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      R
                                      rajiv
                                      from Lucknow, Uttar Pradesh
                                      Nov 1, 2018
                                      Resolved
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                                      Resolved

                                      Address: 284003

                                      My card is not is being delivered to me. You are sending via blue dart they are dirty people and do not deliver at my office address. They do not call me also simply they return it. I am not able to use my card. My goal is lacking behind as well as ii am paying the rental without using the card. Kindly cancel my card and return my rental.

                                      I called twice on call centre also
                                      Dec 5, 2018
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 02, 2018
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Rajiv, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number xxxxxx in your mail to enable us to address your concern on priority.
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