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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 23

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A
Abhishekbha
from Noida, Uttar Pradesh
Mar 16, 2023
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My username and net banking have been deactivated by the State Bank Of India without any prior knowledge.
Now I live too far away from my home branch and customer care is saying I need to visit my home branch to instantiate my services.
Mar 17, 2023
Complaint marked as Resolved 
The problem is not resolved. How you marked is as resolved?
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Vijeth_92
    Mar 16, 2023
    Mar 17, 2023
    This thread was updated on Mar 17, 2023
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    I recently got my SBI Octane BPCL credit card & noticed that the backend team had entered the incorrect email id so I decided to change it in the app using the "Update e-mail ID" option but, was blocked saying the option has been disabled due to security reasons, I proceeded to make the change via mail by sending self attested documents using my email id but, the request has been rejected saying I have to send it via registered email, when the backend team has entered someone else's email ID that I don't own I don't know how it is possible for me to send a mail from someone else's email. I decided to cancel my card as I don't want to risk my personal information sent to someone else's email, I raised the request for account closure but, the bank has rejected it, I haven't even used the card for any transaction due to this security issue but, on 03/07/2023 I have been charged with ₹1, 767 as joining fees & haven't even received the joining bonus reward points after making payment. Last month I got a call from an executive saying that I need to wait for a month to make email or phone number changes via app but, its still frozen. SBI has been rejecting my account closure request as well & I don't know why.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Hi Vijeth, we regret the inconvenience. Kindly share with us your contact details at sbicard.com/email with the reference number 1150052 and our representative will connect with you at the earliest.
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      G
      Gopinath Saha
      Mar 16, 2023
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      Address: Kandi

      Money debited from my account but form fill will not be completed please do something or give my money back.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        T
        Tilak Raj 987
        from Ludhiana, Punjab
        Mar 16, 2023
        Mar 17, 2023
        This thread was updated on Mar 17, 2023
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        Address: Aggar Nagar ,Ludhiana Block B
        Website: AGAR NAGAR (LUDHIANA) BLOCK B

        The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff because without my permission he cannot activated or applied for bima policy on my account .Please cancel my policy of PMJJBY and PMSBY. And the money is also auto debit or deducted from my account without my permission. Refund my money on my bank account.
        My account number is [protected]
        Branch : Agar nagar, ludhiana
        B block
        +4 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        My contact number is [protected]
        Please refund my total amount of money in my bank account.

        The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff. - Comment #4093848 - Image #0
        The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff. - Comment #4093848 - Image #1
        The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff. - Comment #4093848 - Image #2
        Dear Tilak,

        We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

        Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
        Dear Tilak,

        We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

        Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          T
          Tilak Raj 987
          from Ludhiana, Punjab
          Mar 16, 2023
          Mar 17, 2023
          This thread was updated on Mar 17, 2023
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          Address: Agar Nagar B Block Ludhiana

          The in responsible sbi staff applied a bima policy on my account. The policy name as pmjjby (Pradhan mantri jeevan jyoti bima yojana) and pmsby (Pradhan mantri suraksha bima yojana) the policy is activated in my account without my permission. The cash is deducted on my account for bima.
          But why account is auto debit. I am not applied for any bima yojana. Please refund my amount on my account.
          My account number is [protected]
          My branch is located in agar nagar ludhiana b block
          The bank staff is rude. He is not give any reply to me.
          I am asking the staff my money is deducted for bima yojna
          But i am not applied bima yojana so how my money is deducted. The bank staff not reply me properly and rude with me. And the bank staff also not cancel my bima policy of pradhan mantri jeevan jyoti bima yojana) and pmsby pradhan mantri suraksha bima yojana)
          Cancel my bima yojna of pmjjby and pmsby. Because i am not applied such a policy
          And the cash deducted on my account please refund it.
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2023
          State Bank of India [SBI] Customer Care's response
          Dear Tilak,

          We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

          Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

          Thanks & Regards,
          SBI Life Insurance - Customer Care
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            A
            Ashishace
            Mar 15, 2023
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            The following amounts were refunded by ajio.com but have not reflected in my account.

            1. 997.95₹
            Date of refund[protected]
            Refund reference number[protected]

            2. 914.73
            Date of refund[protected]
            Refund reference number[protected]

            3. 546.25
            Date of refund[protected]
            Refund reference number[protected]

            Please look into it and provide my refund as soon as possible.

            Thanks
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Ashishace
              Mar 15, 2023
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              The following amounts were refunded by ajio.com but have not reflected in my account.

              1. 997.95₹
              Date of refund[protected]
              Refund reference number[protected]

              2. 914.73
              Date of refund[protected]
              Refund reference number[protected]

              3. 546.25
              Date of refund[protected]
              Refund reference number[protected]

              Please look into it and provide my refund as soon as possible.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Surj00
                from Guwahati, Assam
                Mar 15, 2023
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                I took a withdrawal of ₹22000 and ₹5000 on 20 february 2023 from expertoption.com. in my master debit card but the amount is not credited till now. I asked expertoption.com for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the Sbi bank manager didn't helped me in this matter. they told me that they can't track the payment through ARN codes. they don't even know about Arn number. they didn't helped me for this. I told them about ARN number but they didn't understand and told me that to tell expertoption.com to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this i am attaching a document which is sent to me by expert option support team. have a look on it. it is having all the required information. my account number is [protected]
                name suraj kr sah. ifsc code sbin0003775.
                +1 photos
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                  U
                  Upar46
                  Mar 15, 2023
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                  Hello Team Today Midnight I received message from VD-TATACD which is as follows

                  Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

                  I hereby inform you that I have not applied for any credit card & did not enquired recently. Kindly note and take necessary action & report this activity also submit this activity report to concern cibil institution so they will not reflect that activity in next month cibil report
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Surj00
                    from Guwahati, Assam
                    Mar 15, 2023
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                    Sir i have a debit card refund of 5000 and 22000 processed from merchant on 20/02/23 but still not credited to my account .sir i have asked the merchant about the problem but he provided me the ARN number of the transaction which is 75332993052003304675349 and 75332993052003304683475 and asked me to track the transaction by SBI authorities even i have reached the branch manager but he also did not help me as he dont know about ARN number
                    Mar 15, 2023
                    Complaint marked as Resolved 
                    I took a withdrawal of ₹22000 and ₹5000 on 20 february 2023 from expertoption.com. in my master debit card but the amount is not credited till now. I asked expertoption.com for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the Sbi bank manager didn't helped me in this matter. they told me that they can't track the payment through ARN codes. they don't even know about Arn number. they didn't helped me for this. I told them about ARN number but they didn't understand and told me that to tell expertoption.com to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this i am attaching a document which is sent to me by expert option support team. have a look on it. it is having all the required information. my account number is 35564592416 name suraj kr sah. ifsc code sbin0003775.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Mr rebel
                      from Kolkata, West Bengal
                      Mar 15, 2023
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                      Address: SBI Branch,14552, Bhattanagar,Liluah,Howrah-711203

                      Recently I've OPEN a SBI PPF account at SBI BHATTANAGR (14552) Branch. And I closed my previous PPF account which was in AXIS BANK. So Axis Bank has been transferred the PPF amount to SBI PPF By Draft and has sent through Indian post Article No: RW[protected]IN. This post has been delivered on 06.03.2023 to SBI Bank, Bhattanagar Branch (14552).
                      I visited to the branch several times to complete this amount transformation. They didn't take any action till now.
                      My Savings account No: [protected]
                      SBI_PPF A/C No[protected]
                      +2 photos
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                        P
                        Prince123321
                        Mar 14, 2023
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                        Refund has been issued from dlocal { nike financial team} on 3rd February 2023. But, still the amount has not been credited to my bank account. The RRN no is :- 7975911
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                          Prashant Palsanawala
                          from Vadodara, Gujarat
                          Mar 14, 2023
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                          I have purchase one product from Amazon I paid from my sbi dabit card rs 3990 on 1st of march 2023 but my order is cancelled by Amazon same day they creat refund on my card same amount I order but after 10 days I didn't get my refund amount so I call to Amazon Coustemer care for this problem they provide me refund reference no. For ask to my bank about amount of my refund bi sbi didn't give me proper solution of my complaint I already file complain in sbi and provide my refund reference no is 74766513060308267330269
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                            U
                            Mar 14, 2023
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                            Respected sir/madam,
                            Hope you are doing well.
                            Sir/madam, I have attended 129 questions in SBI clerk mains exam, after giving the exam I have checked my answers with all the solutions.
                            in the result I have got only 51.25 marks which is not reasonable and satisfactory.
                            if I haven't prepared well, then I can understand, but I have checked the answers of the questions by various organisations.
                            I'll be highly obliged if you please check my answer scripts, and recount the number

                            your truly,
                            Unmesh Das Sarma
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              AndyRobin
                              from Rewari, Haryana
                              Mar 13, 2023
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                              Address: Rewari

                              I got this message from
                              but I have didn't made this transaction.

                              Please send my money back Dear Customer, Your A/C XXXXX057694 has a debit by transfer of Rs 2, 000.00 on 10/03/23. Avl Bal Rs 3, 561.76.-SBI

                              Ac holder Name Shobha Rani
                              Contact [protected]
                              +1 photos
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                                Rohit1810kr
                                from Eluru, Andhra Pradesh
                                Mar 13, 2023
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                                I tried a withdraw an amount of 20, 000/- from an SBI atm through YONO CASH the amount didnot dispense from the atm machine and amount got debited from my account. With in no time the amount got reversed back in to my account showing Amount Reversal of the previous transaction and again the got debited showing CSH WDL on my mini statement.

                                I am providing the screenshot of these 3 transactions below

                                Please resolve this issue as early as possible.
                                +1 photos
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                                  G
                                  Gsmmobile
                                  Mar 11, 2023
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                                  Razorpay says refund your money successful on 31/01/2023 and provide me Refund Refrence Number[protected].but money not credit to my account.and SBI bank not help me

                                  Name:ASHRAF
                                  Mobile no:[protected]
                                  Account no:[protected]
                                  IFSC:SBIN0000636
                                  +1 photos
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                                    5
                                    Mar 10, 2023
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                                    Address: SBI main branch, katras road , Bankmore, Dhanbad,Jharkhand

                                    About 10 AM i was in line to entered the SBI ATM of Dhanbad main branch and there was guard ordered the cleaning in the ATM in working hours. And i have dust allergy so i entered the atm to save my myself from dust. As i entered the atm to save myself from dust she started shouting in rude manner and try to blame me that i was seeing atm pin of other and portrayed me as thief.I complained to bank manager he showed no interest on this issue.I never left such helpless they humiliate the SBI customers and enjoy. This should not be tolerated. kindly, take action on it.
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                                      M
                                      Mar 10, 2023
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                                      I have order the product on 16 February 2023 and returned the same product on 20 February 2023 and they have said my refund has been credited on 20 February 2023 and the date of initiation of refund said by Amazon was 7 days from the product recieved to them. This is my Order Id[protected] and the price of the product is 1398/-
                                      Still my Refund is not reflected in my Account and this is the Reference Id- 75105173052003045634153
                                      +2 photos
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                                        shafiAshraf
                                        from Ernakulam, Kerala
                                        Mar 9, 2023
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                                        A sum of certain Amount is deducted as dom surcharge/tips/rate diff dtd from my account what is the plus point of going cashless when bank can deduct some amount after the transaction is done. No where is mention that a certain amount will be deducted from account if you pay using card so that consumer can prevent from doing so its like cheating consumer to pay for using card and then later on deduct some amount from there account without giving then any notice or proper information why a certain amount is deducted. these pumps are pick poketing our money after third day of transaction completed and it is happening with the help of banks tie up only, these banks were auto debiting our money without customers consent .
                                        So kindly please take action against those banks who gave the auto debiting permission without the consent of customers
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