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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 22

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A
Ayaan Sabbir
Mar 23, 2023
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Hi sir ... Amazon has given me the refund but it is still not credited to my bank account they have given me the refund reference ID and I took this ID to my bank branch but they are saying there is no money issued by the Amazon if there is no money issued by the Amazon then how its possible that they gave me the reference ID number plss help meh to find my refund money my reference number is[protected]
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    A
    Ayaan Sabbir
    Mar 23, 2023
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    Amazon has given me the refund but it's not credited to the bank account so I contact to thier customer care they provided me a refund reference number I took this reference number to my bank branch but they are saying no money has send plsssss help me to find my money
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      V
      Vsnth7
      Mar 22, 2023
      Mar 23, 2023
      This thread was updated on Mar 23, 2023
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      Hi, I have been continuously getting messages from SBI card stating that

      Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time

      Kindly resolve this issue has I have not applied for any card. Please resolve it
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1155287
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        M
        mkginindia
        from Vadodara, Gujarat
        Mar 22, 2023
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        I made online transaction on 31/01/2023 for ₹5658/- but the amount got deducted twice. [PLEASE NOTE THAT THE ANOTHER TRANSACTION OF ₹5658/- ON THE SAME DAY IS OF OTHER BILL WHICH WAS SUCCESSFUL SO I DON'T HAVE ANY CONCERN FOR THAT ONE.]

        I appraoched the beneficiary to confirm the payment whether they have received the payment once or twice? They have confirmed that they have received the payment once.

        CC No. XXXX XXXX XXXX 9607

        Mobile No.[protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Soumendebnath
          Mar 22, 2023
          Jul 8, 2023
          This thread was updated on Jul 8, 2023
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          1300 rupees deducted for health insurance for the second time

          Address: VILL :- JIRAT 2 NO COLONY. P.O :- JIRAT .P.S :- BALAGARH. D.T:- HOOGHLY .PIN :- 712501

          I opened a savings account in State Bank in 2021. The bank manager told me that 1300 rupees will be deducted for health insurance to open the account.I don't know whether RBI rules have it or not ?? Although I accepted this demand of the manager.

          But after that i.e. after 1 year on 15th June 2022 again 1300 rupees were deducted from the account. I went to talk to the bank, the bank manager gave me a personal number[protected]...
          +5 photos
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          A
          AMIT BARMAN n
          Mar 22, 2023
          Mar 23, 2023
          This thread was updated on Mar 23, 2023
          Resolved
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          Resolved

          Address: BAIDYAPUR, GANGNAPUR, NADIA

          Hi Sir,
          On 20/03/2023 I did total 6 marchent payments on paytm through my SBI simply credit card but my 5 th transaction was failed at 6.27 a. m and 2000 rs also deducted my credit card . My SBI simply credit card no is [protected], credit card register no- [protected]. My register paytm no is- [protected]. Sir please help me to got my 2000 rs refund. Below I mention few screen shot as proofs.
          +3 photos
          Mar 22, 2023
          Complaint marked as Resolved 
          Hi Sir, On 20/03/2023 I did total 6 marchent payments on paytm through my SBI simply credit card but my 5 th transaction was failed at 6.27 a. m and 2000 rs also deducted my credit card . My SBI simply credit card no is 4335888767347558, credit card register no- 8001352363. My register paytm no is- 9593802353. Sir please help me to got my 2000 rs refund. Below I mention few screen shot as proofs.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Dear Amit, we regret the inconvenience. Our representative will connect with you soon. However, we request you to remove the comment containing your contact/card details, for security reasons.
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            S
            Sharathupadhyaya
            from Bhatkal, Karnataka
            Mar 21, 2023
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            I have ordered item in amazon and due to some reason I returned that item. But still I didn't receive amount in my bank account. The transaction I'd is[protected]. This transaction I'd is given by Amazon of payment done by them
            +1 photos
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              D
              from Guntur, Andhra Pradesh
              Mar 20, 2023
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              Address: kothapeta guntur AP

              Dear sir,
              I am writing on behalf of my wife account. She holds SBI account past 15 years and is doing transactions as and when required. She received message yesterday that her account debited for the amount 10000/- and 8000/- 19 Mar
              2023
              FI Txn @ CSP outlet[protected] AEPS
              OFFUS Issuer WDL TXNTRANSFER TO
              [protected]
              10, 000.00 8, 252.53
              20 Mar
              2023
              20 Mar
              2023
              FI Txn @ CSP outlet[protected] AEPS
              OFFUS Issuer WDL TXNTRANSFER TO
              [protected]
              8, 000.00
              I have attached the transaction receipt here. she has not done any withdrawl however her account deducted for the amount 18000/- Please solve the issue. Thank u
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                R
                Raju8403
                from Mumbai, Maharashtra
                Mar 19, 2023
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                Address: Delhi

                Since I am following from last year regarding my reward cash bank points.
                But still they have not responded.
                Every month they do hidden charges even but no proper statements and call centre people are dum, they never give answer proper and say pls visit there branch which 50 Km away from disnity
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  B
                  Bhupendera
                  Mar 19, 2023
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                  Address: H No 100/3, RAURA SECTOR NO.2BILASPUR HP

                  On dated 17/03/2023 a fraud occurred with my account but not alertness shown by the bank before it's occurance but after fraud transaction they call me and gave this shocking news of fraud transaction.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    K
                    Karanking
                    from Delhi, Delhi
                    Mar 19, 2023
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                    Showing F55 Database defaulter in SBI credit card

                    Hello,

                    I have applied for SBI credit card and it is showing error like F-55 DATABASE Defaulter. I didn't provide and faulty documents and i never did any payment default. My CIBIL is 760

                    So, Can you please help me how to resolve this as I need SBI credit Card.

                    Regards,
                    Karan...
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                    K
                    Karanking
                    from Delhi, Delhi
                    Mar 19, 2023
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                    Hello,

                    I have applied for SBI credit card and it is showing error like F-55 DATABASE Defaulter. My CIBIL is 760.

                    So, Can you please help me how to resolve this as I need SBI credit Card.

                    Regards,
                    Karan
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      V
                      Vishalsmohite
                      from Pune, Maharashtra
                      Mar 19, 2023
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                      Address: Hadapsar fursungi

                      Respected sir,
                      I try to withdraw 200 rupees from my sbi debit card at hdfc ATM on 16 March but due to hardware error in the ATM I didn't get my amount from ATM And I got receipt that transaction declined but my 200 rupees debited from my SBI account also SBI charge me for transactions declined I report this issue to customer care and they said that wait for 2 days your amount will be credited in your bank account but still I have not got any money. And I again called the customer care to register my complaint 2 to 4 times but they were very rude and disconnect my call after I contact senior executives and he said that i am registering your complaint but actually he didn't register complaint.
                      This is 2nd time I got same problem before some days ago sbi deducted my rupees without any message for pension scheme which I didnt activated and credit my money after a long period they told me to call to branch that time and when I went to branch there also executive didn't help me they said that contact Mumbai branch regarding cancel pension scheme which I haven't activate please take serious action against sbi i am tired and frustrated because I have already lost my job due to corona and I am working now online like doing surveys for
                      which I can get only 200 to 300 rupees for weekly. Please help me to get my money and take serious action against SBI.
                      Thanks
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Priyankadevipal
                        from Kanpur, Uttar Pradesh
                        Mar 18, 2023
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                        Address: sbi swaroop nagar kanpur up

                        I tried cash withdraw from SBI atm machine (no - SINW[protected] at around 08:40 hrs. on 01 March 2023 but complete power got failed. it's to be notified that no guard was present there at that time after around 10 minutes guard came and informed me that machine was running in emergency power supply and now, I have wait for 3 to 4 days or else go to branch. after that I went to nearby atm that is AU small finance bank atm present near Padam tower civil lines Kanpur and made successful transaction of Rs 6000. same day I made online complaint and even they told me to wait for 4 to 5 days, and money will return automatically. after waiting I complained on 04 March 2023, and they registered my complaint (no[protected] and they told me it will be resolved in 5 days. after waiting for seven days, I again complained (no[protected] on 14 March 2023 and again they told me to wat for 5 days. i called on 17 march to check on status now customer care service provider is telling me that matter has been resolved however no money came back in my account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          Preetikashyap1916
                          Mar 18, 2023
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                          Address: Shahjhanpur

                          Hello sir!
                          I have refunded a lien amount on 2nd March.
                          But the customer has not received it yet.
                          And State Bank of India is also not giving any answer, And the same reply is being received from Kotak Mahindra Bank Jaipur that the money has been given to State Bank of India.
                          Preeti kashyap
                          [protected]
                          +2 photos
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                            M
                            Mar 17, 2023
                            Mar 18, 2023
                            This thread was updated on Mar 18, 2023
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                            Address: Sbi nagpur koradi branch

                            I deposit cash in cdm of 3000₹ 500*6. But it shows transaction cancelled and slip is coming and it is showing 'retracted info'. Plz help me out. Here is the slip
                            +1 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Fraud done by your side of another 3000₹
                            [email protected]'s [Complaint's author] reply, Mar 21, 2023
                            Fake portal.. fraud happened with me from this portal.. as i shared my number only to there executive only.. got a call from there side ... And they duped me of 3000₹... Dont trust this
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                              R
                              Rajrupa1
                              from Rajkot, Gujarat
                              Mar 17, 2023
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                              Resolved

                              I have ordered MOP worth 759₹ from Amazon but due to some quality issues, i have returned it on Amazon and Amazon has already issued muly refund on 20 Feb but still today (17 March) i have not received my refund in my bank account i am raising complaint regarding this problem I have also attached RRN number which was given by Amazon;
                              RRN : 85215223051307743440643.
                              Mar 17, 2023
                              Complaint marked as Resolved 
                              After raising complaint or what ? How ? I don't know but just after 30 minutes I have received refund, so I am marked this complaint as totally solved
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                A
                                Ashokanita Gupta
                                from Vadodara, Gujarat
                                Mar 16, 2023
                                Mar 17, 2023
                                This thread was updated on Mar 17, 2023
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                                Address: Vadodara

                                Why Financial Charges:

                                My Credit Card Statement with total outstanding payment of INR 1, 23, 407/- was due for payment on 23/02/2023. I paid INR 48, 407/- and then tried to pay balance amount of INR 75, 000/- through NEFT from my HDFC Bank account through SBI Card online portal many time. However, each time the transaction was showing as `Pending' under the status.

                                I already informed this repeatedly on call centers, by sending mail and even contacting SBI Executives available at SBI Bank Makarpura GIDC Branch at Vadodara. The relevant screen shots were also mailed on [protected]@sbicard.com many a times. Thereafter, on one of the calls at call center, I was informed that NEFT payment in excess of INR 50, 000/- are not accepted and hence, I finally paid this outstanding amount of INR 75, 000/- in three installments of INR 25, 000/- each through UPI as was guided by call centre on 03/03/2023.

                                In card statement dated 03/03/2023, INR 8, 890.66/- plus GST 1, 600.32/- were charged as finance charges. Since, there was problem in accepting money by SBI portal, why the financial charges have been charged to me without any error or default at my end.

                                Amount of Financial Charges:

                                I have been requesting the details of calculations for INR 8, 890.66/- plus GST 1, 600.32/- charged in my statement for the outstanding amount of INR 75, 000/-. However, inspite of sending repeated reminders, instead of sending the calculations, simply the mail containing standard narration are being sent to me in response.

                                Reversal of Financial Charges:

                                My requests for reversal of financial charges (Request #[protected], Request #[protected], Request #[protected] & Request #[protected] have been rejected stating that request for reversal couldn't be processed due to internal policy.

                                I have been repeatedly informed on call by call center that the reversal requests are being rejected since my credit card is new and the financial charges can be reversed only after six months of issuance. Lastly, I had discussions with Mr. Pratesh / Pratik at Nodal Office on 14/03/2023 at 1045 hrs on Nodal Office Helpline no:[protected] confirming that I should pay this amount of financial charges @ INR 8, 890.66/- at present and again generate request for reversal on call centre after completion of six months of my credit card and this amount of INR 8, 890.66/- would then be reversed in next statement generated post completion of six months.

                                Request:

                                In view of stated circumstances, I agree to pay this amount of INR 8, 890.66/- on confirmation of reversal of this amount in next statement generated post completion of six months.

                                However, the same is not being confirmed in writing for records.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Hi Ashokanita, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1150736.
                                Ashokanita Gupta's [Complaint's author] reply, Mar 18, 2023
                                The details as required has been mailed with reference number 1150736 on [email protected] with Interaction Id-1-313463304738
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                                  A
                                  Abhishekbha
                                  from Noida, Uttar Pradesh
                                  Mar 16, 2023
                                  Resolved
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                                  Resolved

                                  My username and net banking have been deactivated by the State Bank Of India without any prior knowledge.
                                  Now I live too far away from my home branch and customer care is saying I need to visit my home branch to instantiate my services.
                                  Mar 17, 2023
                                  Complaint marked as Resolved 
                                  The problem is not resolved. How you marked is as resolved?
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    V
                                    Vijeth_92
                                    Mar 16, 2023
                                    Mar 17, 2023
                                    This thread was updated on Mar 17, 2023
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                                    I recently got my SBI Octane BPCL credit card & noticed that the backend team had entered the incorrect email id so I decided to change it in the app using the "Update e-mail ID" option but, was blocked saying the option has been disabled due to security reasons, I proceeded to make the change via mail by sending self attested documents using my email id but, the request has been rejected saying I have to send it via registered email, when the backend team has entered someone else's email ID that I don't own I don't know how it is possible for me to send a mail from someone else's email. I decided to cancel my card as I don't want to risk my personal information sent to someone else's email, I raised the request for account closure but, the bank has rejected it, I haven't even used the card for any transaction due to this security issue but, on 03/07/2023 I have been charged with ₹1, 767 as joining fees & haven't even received the joining bonus reward points after making payment. Last month I got a call from an executive saying that I need to wait for a month to make email or phone number changes via app but, its still frozen. SBI has been rejecting my account closure request as well & I don't know why.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Hi Vijeth, we regret the inconvenience. Kindly share with us your contact details at sbicard.com/email with the reference number 1150052 and our representative will connect with you at the earliest.
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