State Bank of India [SBI] Complaints & Reviews

Why Financial Charges:

My Credit Card Statement with total outstanding payment of INR 1, 23, 407/- was due for payment on 23/02/2023. I paid INR 48, 407/- and then tried to pay balance amount of INR 75, 000/- through NEFT from my HDFC Bank account through SBI Card online portal many time. However, each time the transaction was showing as `Pending' under the status.

I already informed this repeatedly on call centers, by sending mail and even contacting SBI Executives available at SBI Bank Makarpura GIDC Branch at Vadodara. The relevant screen shots were also mailed on [protected]@sbicard.com many a times. Thereafter, on one of the calls at call center, I was informed that NEFT payment in excess of INR 50, 000/- are not accepted and hence, I finally paid this outstanding amount of INR 75, 000/- in three installments of INR 25, 000/- each through UPI as was guided by call centre on 03/03/2023.

In card statement dated 03/03/2023, INR 8, 890.66/- plus GST 1, 600.32/- were charged as finance charges. Since, there was problem in accepting money by SBI portal, why the financial charges have been charged to me without any error or default at my end.

Amount of Financial Charges:

I have been requesting the details of calculations for INR 8, 890.66/- plus GST 1, 600.32/- charged in my statement for the outstanding amount of INR 75, 000/-. However, inspite of sending repeated reminders, instead of sending the calculations, simply the mail containing standard narration are being sent to me in response.

Reversal of Financial Charges:

My requests for reversal of financial charges (Request #[protected], Request #[protected], Request #[protected] & Request #[protected] have been rejected stating that request for reversal couldn't be processed due to internal policy.

I have been repeatedly informed on call by call center that the reversal requests are being rejected since my credit card is new and the financial charges can be reversed only after six months of issuance. Lastly, I had discussions with Mr. Pratesh / Pratik at Nodal Office on 14/03/2023 at 1045 hrs on Nodal Office Helpline no:[protected] confirming that I should pay this amount of financial charges @ INR 8, 890.66/- at present and again generate request for reversal on call centre after completion of six months of my credit card and this amount of INR 8, 890.66/- would then be reversed in next statement generated post completion of six months.

Request:

In view of stated circumstances, I agree to pay this amount of INR 8, 890.66/- on confirmation of reversal of this amount in next statement generated post completion of six months.

However, the same is not being confirmed in writing for records.

My username and net banking have been deactivated by the State Bank Of India without any prior knowledge.
Now I live too far away from my home branch and customer care is saying I need to visit my home branch to instantiate my services.

I recently got my SBI Octane BPCL credit card & noticed that the backend team had entered the incorrect email id so I decided to change it in the app using the "Update e-mail ID" option but, was blocked saying the option has been disabled due to security reasons, I proceeded to make the change via mail by sending self attested documents using my email id but, the request has been rejected saying I have to send it via registered email, when the backend team has entered someone else's email ID that I don't own I don't know how it is possible for me to send a mail from someone else's email. I decided to cancel my card as I don't want to risk my personal information sent to someone else's email, I raised the request for account closure but, the bank has rejected it, I haven't even used the card for any transaction due to this security issue but, on 03/07/2023 I have been charged with ₹1, 767 as joining fees & haven't even received the joining bonus reward points after making payment. Last month I got a call from an executive saying that I need to wait for a month to make email or phone number changes via app but, its still frozen. SBI has been rejecting my account closure request as well & I don't know why.

Money debited from my account but form fill will not be completed please do something or give my money back.

The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff because without my permission he cannot activated or applied for bima policy on my account .Please cancel my policy of PMJJBY and PMSBY. And the money is also auto debit or deducted from my account without my permission. Refund my money on my bank account.
My account number is [protected]
Branch : Agar nagar, ludhiana
B block

The in responsible sbi staff applied a bima policy on my account. The policy name as pmjjby (Pradhan mantri jeevan jyoti bima yojana) and pmsby (Pradhan mantri suraksha bima yojana) the policy is activated in my account without my permission. The cash is deducted on my account for bima.
But why account is auto debit. I am not applied for any bima yojana. Please refund my amount on my account.
My account number is [protected]
My branch is located in agar nagar ludhiana b block
The bank staff is rude. He is not give any reply to me.
I am asking the staff my money is deducted for bima yojna
But i am not applied bima yojana so how my money is deducted. The bank staff not reply me properly and rude with me. And the bank staff also not cancel my bima policy of pradhan mantri jeevan jyoti bima yojana) and pmsby pradhan mantri suraksha bima yojana)
Cancel my bima yojna of pmjjby and pmsby. Because i am not applied such a policy
And the cash deducted on my account please refund it.

The following amounts were refunded by ajio.com but have not reflected in my account.

1. 997.95₹
Date of refund[protected]
Refund reference number[protected]

2. 914.73
Date of refund[protected]
Refund reference number[protected]

3. 546.25
Date of refund[protected]
Refund reference number[protected]

Please look into it and provide my refund as soon as possible.

Thanks

The following amounts were refunded by ajio.com but have not reflected in my account.

1. 997.95₹
Date of refund[protected]
Refund reference number[protected]

2. 914.73
Date of refund[protected]
Refund reference number[protected]

3. 546.25
Date of refund[protected]
Refund reference number[protected]

Please look into it and provide my refund as soon as possible.

I took a withdrawal of ₹22000 and ₹5000 on 20 february 2023 from expertoption.com. in my master debit card but the amount is not credited till now. I asked expertoption.com for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the Sbi bank manager didn't helped me in this matter. they told me that they can't track the payment through ARN codes. they don't even know about Arn number. they didn't helped me for this. I told them about ARN number but they didn't understand and told me that to tell expertoption.com to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this i am attaching a document which is sent to me by expert option support team. have a look on it. it is having all the required information. my account number is [protected]
name suraj kr sah. ifsc code sbin0003775.

Hello Team Today Midnight I received message from VD-TATACD which is as follows

Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

I hereby inform you that I have not applied for any credit card & did not enquired recently. Kindly note and take necessary action & report this activity also submit this activity report to concern cibil institution so they will not reflect that activity in next month cibil report

Sir i have a debit card refund of 5000 and 22000 processed from merchant on 20/02/23 but still not credited to my account .sir i have asked the merchant about the problem but he provided me the ARN number of the transaction which is 75332993052003304675349 and 75332993052003304683475 and asked me to track the transaction by SBI authorities even i have reached the branch manager but he also did not help me as he dont know about ARN number

Recently I've OPEN a SBI PPF account at SBI BHATTANAGR (14552) Branch. And I closed my previous PPF account which was in AXIS BANK. So Axis Bank has been transferred the PPF amount to SBI PPF By Draft and has sent through Indian post Article No: RW[protected]IN. This post has been delivered on 06.03.2023 to SBI Bank, Bhattanagar Branch (14552).
I visited to the branch several times to complete this amount transformation. They didn't take any action till now.
My Savings account No: [protected]
SBI_PPF A/C No[protected]

Refund has been issued from dlocal { nike financial team} on 3rd February 2023. But, still the amount has not been credited to my bank account. The RRN no is :- 7975911

I have purchase one product from Amazon I paid from my sbi dabit card rs 3990 on 1st of march 2023 but my order is cancelled by Amazon same day they creat refund on my card same amount I order but after 10 days I didn't get my refund amount so I call to Amazon Coustemer care for this problem they provide me refund reference no. For ask to my bank about amount of my refund bi sbi didn't give me proper solution of my complaint I already file complain in sbi and provide my refund reference no is 74766513060308267330269

Respected sir/madam,
Hope you are doing well.
Sir/madam, I have attended 129 questions in SBI clerk mains exam, after giving the exam I have checked my answers with all the solutions.
in the result I have got only 51.25 marks which is not reasonable and satisfactory.
if I haven't prepared well, then I can understand, but I have checked the answers of the questions by various organisations.
I'll be highly obliged if you please check my answer scripts, and recount the number

your truly,
Unmesh Das Sarma

I got this message from
but I have didn't made this transaction.

Please send my money back Dear Customer, Your A/C XXXXX057694 has a debit by transfer of Rs 2, 000.00 on 10/03/23. Avl Bal Rs 3, 561.76.-SBI

Ac holder Name Shobha Rani
Contact [protected]

I tried a withdraw an amount of 20, 000/- from an SBI atm through YONO CASH the amount didnot dispense from the atm machine and amount got debited from my account. With in no time the amount got reversed back in to my account showing Amount Reversal of the previous transaction and again the got debited showing CSH WDL on my mini statement.

I am providing the screenshot of these 3 transactions below

Please resolve this issue as early as possible.

Razorpay says refund your money successful on 31/01/2023 and provide me Refund Refrence Number[protected].but money not credit to my account.and SBI bank not help me

Name:ASHRAF
Mobile no:[protected]
Account no:[protected]
IFSC:SBIN0000636

About 10 AM i was in line to entered the SBI ATM of Dhanbad main branch and there was guard ordered the cleaning in the ATM in working hours. And i have dust allergy so i entered the atm to save my myself from dust. As i entered the atm to save myself from dust she started shouting in rude manner and try to blame me that i was seeing atm pin of other and portrayed me as thief.I complained to bank manager he showed no interest on this issue.I never left such helpless they humiliate the SBI customers and enjoy. This should not be tolerated. kindly, take action on it.

I have order the product on 16 February 2023 and returned the same product on 20 February 2023 and they have said my refund has been credited on 20 February 2023 and the date of initiation of refund said by Amazon was 7 days from the product recieved to them. This is my Order Id[protected] and the price of the product is 1398/-
Still my Refund is not reflected in my Account and this is the Reference Id- 75105173052003045634153