[Resolved]  Stayclassy.in — placed an order for oneplus 5t cover

Address:Karve nagar, Pune, Maharashtra, 411052

Hello sir,
I have placed an order on 4th april for mobile cover.
Still i am not getting any single update on my order. Your executive unable to answer my questions.
They are refusing by saying server is down they are unable to find my order and etc.
Order no.:- 1426557
Please revert to me asap
Email:- [protected]@gmail.com.
Phone:- [protected].

Quick reply will be appreciated.
Thanks.
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May 27, 2019
Complaint marked as Resolved 
Stayclassy.in customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2019
Stayclassy.in Customer Care's response
Dear customer
Because of technical issue your payment was not capture now your payment is capture and your order is in processing and you will get it within 7-9 days.
Thank you.
Verified Support
Apr 25, 2019
Stayclassy.in Customer Care's response
We already give you refund.Please check this attachment:

Complaint comments 

Comments

My order number is 1451791.

Ordered for 2 iPhone 6 case.

1 is perfectly alright while the other is not at all a fit. Kindly send me another one with the same design.

You can see that in the video attached to this post by yourself.

send me another one of the same design soon as possible.
Stayclassy.in Customer Care's response, Apr 24, 2019
Verified Support
Sorry for inconvenience,
If there is any fitting problem, then please provide video evidence of fitting problem with your mobile phone.
I did n't get any order information or tracking informationand not yet received since 6 days I had placed order ( order no. 1445226)

Let us inform to [protected]@gmail.com
Stayclassy.in Customer Care's response, Apr 25, 2019
Verified Support
Dear customer,
Your order was already delivered please check this link:
https://www.delhivery.com/track/package/2956010051181
Stayclassy.in Customer Care's response, Apr 25, 2019
Verified Support
Thank you for your purchase.I hope you liked the product.
I have order this item week before bt i got today. This item not fixed for mob and this is old piece and dul colour I’m not statisfy for this item i have try to return this bt I can’t any website to open plz provide to give any number to return to take this item. Order id -1470499.

Stayclassy.in Customer Care's response, Apr 25, 2019
Verified Support
Sir, your problem is genuine, but if there is any fitting issue, then provide video evidence with your mobile phone and cover, which shows fitting issue that you are having in received case.
We will solve out your problem.
Thank you.
I had ordered a mobile back cover but it is still not delivered and also I am unable to track the order. Payment is made but I haven't received the cover. Please help. I have attached two screenshots about the payment of money and also the mail regarding confirmation of order

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