Street Style Store Complaints & Reviews

Address: New Delhi, Delhi

Website: Street style store

I had ordered 3 shoes and 3 dresses on 27th june 2017.
It is 11th july today and there is no change in the order status. I even cannot track delivery status.
Please revert soon or give refund.
No one is picking up the call or replying to the mail as provided.
Not satisfied with the service.
And please provide me with the contact no. Of concerned person.
Also how can i track the delivery status of my orders
My order nos are #1618412 and #1618297.

+1 photos

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 16 Aug 2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi, 110088

Website: [email protected]

I hav ordered a footwear from this site order reference-#1629966 on[protected] and made the payment of Rs. 624 through mobikwik transaction Id-4431782 but didn't receive my order yet. On[protected] one of there delivery agent called me up to ask a location. When I told him the exact location of my address, I want to tell you that he refused to deliver and talked in a very rough manner. I don't know his name but I have his phn nmbr-[protected].
The current status is that he didn't deliver the product yet and when I checked my order history its status is showing that the product has been delivered. I hope you will take a strict action against him and send my product wid some other delivery agent. Today I'm highly disappointed wid this act by one o[censored]r agent. Try to resolve the above issue as soon as possible.
I have been trying to contact them but they were not responding.

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi Manisha,

Greetings of the day,

This mail is regarding the order number 1629966 as per the status we provided you the credit note which you can use on your next shopping and it is valid for 1 year.
in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Durg, Chhattisgarh, 490001

Website: www.streetstylestore.com

I was ordering wedges using my voucher, but accidentally the order got cancelled and my voucher worth rs.999 which was generated by your refund policy after my previous order cancellation (Which has to be my refunded money) which is now gone.

So, please kindly return my voucher or refund my money back.

I have been trying to contact them, but they are not responding to my emails and messages.

Expecting your action soon.
Thank you.

Street Style Store customer support has been notified about the posted complaint.

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M

mercy rimeka

from Darjiling, West Bengal

Jul 12, 2017

I was filling up my address and when I was saving it, a notice came up invalid address, so it gave me options, and when I selected an option, it wouldn't appear anymore, I tried several times but it's still the same and even if I try it several times there's no point, please help me in placing this order please.

Regeneration of my voucher worth Rs.999 - Comment #2784577 - Image #0

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Address: 143001

Website: StreetStyleStore

I had placed an order of 4 pair of footwear on 20th june. The expected date of delivery was 11th july, i. E. Today. But someone called me today that my order has been cancelled as i have raised some query. I hadnt ever raised any query. I was supposed to get my delivery today and now i am getting this info today. Now noone is picking up the phone at ur side. This is so unprofessional. Tomorrow is my birthday and you are ruining it all. Take immediate action regarding it or i will have to reach high authorities soon.

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 16july 2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi

Website: streetstylestore.com

My refund is pending for below orders. Please share the voucher asap.
Xjdtjupgc-2197 (Spilt into two order)
1- rdgnugtbr-1398
2-ndnlsqmgv-799

And order no. Xkgbvxmpm
Total paid -1299
Item delivered -788 (Including delivery charges)
Refund -299+50
Balance amount not returned -162

Total refund/voucher-inr 2359.

Hope above calculation is clear & a revert would be appericiated.

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 7-72017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Surat, Gujarat, 395009

Website: streetstylestore.com

I have ordered 4 things which is total amount of 1702.97 from "streetstylestore.com" website by using mobikwik wallet. I didn't get any confirmation for order from "streetstylestore.com" after successful paid money. It is also not showing any order in my order list of "streetstylestore.com/" account.

Please help me to get refund for this.
My bank account number is "[protected]" and bank is bank of baroda.

Transaction id from bank = s98472956 which proves that money is transferred from bank to mobikwik wallet.
Transaction id from mobikwik = 44702556 which proves that money is transferred from mobikwik wallet to "streetstylestore.com/".

Check attachment for more understanding.
Kindly do the needful.

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Street Style Store customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 400709

Website: streetstylestore.com/index.php?id_category=181&controller=category

I placed 3 orders on 6th june 2017 and made an online payment of rs. 3051.
I have received only one order of rs.651. I never received other two orders of worth rs. 2400.
If i try to contact this company the call goes to some residential house and its a wrong number.
Order number for the one i havent received are #1561743 and #1618781.
Its already been more than one month.
Please take an action as soon as possible.

Oct 20, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi Akshay,

Greetings of the day,

This mail is regarding your order number 1561743 as per the status we refund your amount.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi Akshay,

Greetings of the day,

This mail is regarding your order number 1618781 as per the status we provided you the credit note.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: 530041

Order number 1574709 i ordered this on june 7th still i didn't get any information about my product. While i was trying to call customer care there is no response. And another order no 1570006 ordered this on june 5th still now there is no update on this product no customer care numbers were responding. I have sent many mails asking them to about delivery of my products but there is no reply from them.
My order details are for order number 1574709 3 tops of cost 999 rupees and for another order number 1570006 one pair shoes of cost 649 rupees

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/26/2017 .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi, 110024

Website: Street Style Store

I megha, phone number - [protected]
Placed the order of 1 pair of shoes from street style store website, order reference - #1581994 on 11.06.2017.
As per the company norms order is delivered with in maximum of 21 days.
Failure on the part of company includes:
1. No mail was placed on my mail id after order conformation mail for any further information.
2. Track your order column is vacant. So i am unable to proceed with.
3. Under raise a query column no reply is provided. For that i have raised query for the same 2 times (#13134 & #112137) & 5 days time period has been passed but no reply.
4. Under help desk mail id, i mailed them twice but only auto generated mail is delivered that too reply to go with support system as i have done it & details have been mentioned under point 4.
5. Helpline number as is provided on sss website firstly says not reachable then if you try for the second time every time bell ring but no one picks up the call. I have tried more than 50 times.
6. I have not got my shoes till now.

I request you to please consider the aforesaid & help me out of this so that i can have my order as early as possible.

+3 photos

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi Megha,

Greetings of the day,

This mail is regarding your refund as you requested for refund and we are proceeding for the same, The refund will reflect in your account within 7-10 working days which doesn't include any Saturday and Sunday.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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K

kmegha

from Delhi, Delhi

Oct 5, 2017

As per the assurance made on 15 September, 2017 that,

"This mail is regarding your refund as you requested for refund and we are proceeding for the same, The refund will reflect in your account within 7-10 working days which doesn't include any Saturday and Sunday"

More than 12 days time period has been passed excluding public holidays but still no refund has been granted. This is 3rd time i am approaching via consumer complaints. Every time when i complain same reply is forwarded from SSS and consequently no refund is granted.

order reference - #1581994 on 11.06.2017.
Refund Initiated on 10.08.2017

Status of my SSS Account from 10.08.2017 (i.e from last 3 months) is - "Refund Requested - Discontinued Product"

Even when i communicate through mails from my SSS Account - Auto confirmation reply comes back without answering the customers query. Additionally for the selection of question while placing query on SSS Account of the concerned customer that does not contain option for Refund not granted. And when i again tried to communicate with SSS, SSS authorities simply asks about the details of my order placed on 11.06.2017 and after that no response.

From last three months neither i received order nor my refund.
Please consider it as last opportunity and refund the whole amount of my order reference - #1581994 on 11.06.2017.

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Address: 560100

Website: Street style store online shopping

I had placed an order for a sandles n sneakers in april. After few weeks i received a defective sandle where the straps had come out. Simultaneously i received the sneakers too but the size was way too big. I raised a replacement for both these products.. Some one came to collect the sneakers but none came to collect the defective sandles. Till date i have neither receive a new product nor received the money back. The defective sandles are still with me since april. Wanted to understand what the he'll are they upto???

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi

Greetings of the day,

This mail is regarding the order number 1511384 as per the status credit note is given on 08/26/2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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R

Ruhanika Crushes

from Bhimavaram, Andhra Pradesh

Jul 11, 2017

I don't need such bad quality footwear. Jus refund my amount.

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Address: 110016

Website: streetstylestore.com

Hi,

I haven't received my order yet, its been 2 months! Firstly they have sent a wrong shoes, and when i asked for the replacement (Size differ) they took the product and didn't return my product. Don't know what exactly they need, took product also didn't return money also.

I have raised many queries, sent mails, calls but not one response came from sss.

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greetings of the day,

This mail is regarding the order number 1518945 as per the status we provide you the credit note which is valid for 1 year.
in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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I have ordered 3 pairs for footwear and a dress from street style store on 14 june 2017 i. E. Almost one month. It has not been delivered yet and no communication from their side. My order id is #1591837. No reachable contact number available. There is number on their website which is busy 24*7. Please let me know the order status and the date when it will be delivered exactly.

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 2017/07/17.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

View replies

V

Vandana Solanki

from Rajkot, Gujarat

Jul 11, 2017

I have cancelled my order but didn't receive my money yet, so please assist me with the same, my order id is #1595223

Please let me know when can i get my money back in my account

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V

Vandana Tulwani

from Nashik, Maharashtra

Jul 11, 2017

I ordered clothes under 999 on 20.06.2017...it's been more than 20 days I haven't received my order...I request i[censored] can't deliver an order y did u take the order placement ..I want my return money...

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Address: New Delhi, Delhi, 110016

Website: streetstylestore.com

Hi,
I recently ordered a bunch of clothes from sss, which had genuine issues. The site displays no proper information in regards to clothes with false pictures put up. I spoke to hod of the department and she promised to deal with the issue. Post that they stopped replying to my mails altogether.
How can a hod be so irresponsible and negligent towards a dissatisfied customer?
I wish to return the products. Please get it collected asap. You cant force your products on customers by not responding to mails. This is highly unprofessional. Specially when the hod is in the loop.

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/29/2017 .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

View replies

S

Shweta Bhor

Jul 11, 2017

Hello Team,

I made payment of rupees 999 to Street style store from Mobikwik on 23rd June. But haven't received any order confirmation from them. The equivalent amount is deducted from my account.

Kindly look into this and let me know if you need any other details

Thanks,
Shweta.

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Address: New Delhi, Delhi, 110016

Website: streetstylestore.com

Order reference no: ddfvkatjr
I have order this products on 06/14/2017 which got delivered on 06/21/2017
There was an issue regards to the size of the products which i requested for replacement on 06/22/2017 from that day onwards there is no response from you guys, have raised so many complaints and the number which mentioned in the website is always busy and off - [protected]
I[censored] cant help me with the products then return my money asap
Why the process of sss is so slow???
Help...

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response HI priyanka

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like inform your order has prioritized mail sent to warehouse to know the status of the product, if the product is available then the order will be shipped.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi, 110051

Website: www.streetstylestore.com

Hi sss team,

Three of my orders worth thousands of rupees have been cancelled but not refunded back. Please share an update or release payment. The status mentioned on your website is refund paid yet it's not paid. It's not possible to contact you guys. So, please pay me back.

I am frequent customer of sss. I have ordered many times with your company and even is it was delayed, i got the products. I ignored others negative comments and reviews. The products i receive we good and i trusted the company. But, this issue is unheard of. How can you put the status as refund paid but not pay back the money. I even inquired with mobikwik as i used their service to pay you guys. Please take this matter very urgent and pay me back.

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/17/2017 02:36:40.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: 411024

Website: streetstylestore.com

I had ordered black sandals from street style store in february but due to size issues i had requested an exchange for a bigger size still they have not delivered the product nor the money which i had paid for the order reference no is - swxduatfo and as per the exchange order status they say they had shipped it and and re attempt was made but i have not received any poc from the courier station nor the delivery agent

Oct 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 10, 2017

Updated by Niyati Karande The order ID of the replacement is - #1416352

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi "Niyati "

An update on your query regarding the order placed with Streetstylestore, com.
We have gone through your order and status shows that the parcel has been returned to origin. Let us explain this to you.
We shipped your order on " 04/8/2017 18:07:28" and courier company marked the status on your order as " return to origin ". May be you were not available on your address or possibility might be there that courier company did not reach out to you. We regret to inform you that the order has been cancelled

therefore credit slip as given towards your order i.d

Also you can visit our website to check whats new. (http://www.streetstylestore.com)

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi, 110041

Website: www.streetstylestore.com

Dear sir,
I am Alisha Bose from siliguri West Bengal, on 08/07/17 I have placed an order for Rs.2100 and have payed before hand through my debit card.
Somehow the address and phone number which was inserted have changed, and i dont know who's number and address are those.(my actual address will be- radha kunj apartment, sarodamoni road, rajiv more, ashrampara, 734001. [protected])
Now I am really very worried about the delivery of my product and the money. Please help me out of it as soon as possible, I have attached the invoice along with it please sir look at this matter.

+1 photos

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 2017/07/15.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Jorhat, Assam, 785001

Website: Streetstylestore.com

I want to submit my complaint regarding this particular company..
I have placed order on 06/24/2017 & my order no is 1610344
I ordered three shoes in the 999 store and it said theres no cash on delivery option for this order so i paid through debit card to ccavenue. The cash memo that i have received is of Rs. 570.94 for pair of 2 shoes but an amount of Rs.1102.94 has been deducted from my account for ordering 3 items. What about the rest of 1 items?? Am i going to get product as well or my money back?? I have got two products now. I did not get the 3rd product. the unprofessional behaviour of this company is extremely depressing...no confirmation email... plus its next to impossible to contact them... they dont attend any phone calls..

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi satabdi,

Greeting of the day,

Would like to inform that your order was split and two product was delivered to you and the third product amount was credited you as a credit slip for further shopping with us.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Hyderabad, Andhra Pradesh, 500032

Website: Streetstylestore. Com

Its almost a month I placed the order and I have not received it. It does not even show under my account. The order was already paid. Order number:1594138. Either return my money or I will take this matter to the system. You guys cannot rob people like this.

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Address: 110016

Website: www.streetstylestore.com

The are promising delivery within 3-21 days and even after more than 45 days there are no traces of the product ordered.
I have placed two orders in one of which I have used the credit of the goods I have returned. For asking them regarding delivery, I have raised many tickets and either they promise delivery or they don't even reply. Kindly look in the matter and help customers for such unnecessary delay in getting the products they have ordered.

+3 photos

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 18, 2017

Updated by aeshah No response from the site has been received. No mail or no reply to the tickets raised

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response HI Ekta

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

We regret to inform you that the order #BUXXCPJJS has been cancelled as the products are not
under production due to unavoidable circumstances.

We regret to inform you that the order #TXBHEEUSY has been cancelled as the products are not
under production due to unavoidable circumstances.
Therefore we had given credit note towards your order.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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L

lakraanuradha

from Mumbai, Maharashtra

Sep 15, 2017

I faced similar issue with SSS with my first order and was really regreting on making advance payment. But they sent the product and it was worth after receiving it in two months. My advice is keep shopping on SSS but choose cash on delivery option only. You will pay just 50 rupees extra and receive your order in a week. I have so many footwears from SSS and loved them all. They were very kind to refund me also as wallet money to place my exchange order.

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 158

No update on status of delivery

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Didn't receive my product yet.

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Regeneration of my voucher worth Rs.999

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Uninformative cancellation of order

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I have not received my refund

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Money is deducted from bank but order is not showing in order list

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I have ordered footwears and i haven't received it yet

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My product not delivered

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Product not delivered even after expiry of provided time period

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Immediate attention required

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#1518945 order not yet received.

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Order has not been delivered yet. Need status of order

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No response to customer complaint

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Exchange of product delayed

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Order cancelled but money not refunded back

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Haven't received my exchange order yet

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Wrong Address and phone number

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Order of 3 products and cash memo contains 2 details

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I did not receive my order from streetstylestore

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Non Delivery of goods after accepting the order

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