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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025

Complaints 4219

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324

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3895

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 120

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Address: 606202

Bus number tn32 n4414 started from kallakurichi at 13:13 hours on january 12, 2020 destined to chennai. The driver smoked a cigarette while driving. Initially there was only the smell. I wondered from where the smell could come and was about to ask the conductor. But then i spotted the driver toss out the cigerette from his window. Knowing that he would deny the action, i did not ask him or the conductor about it. Such drivers need to be suspended or better dismissed.

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M

Maheshkumar Sudalai

Jan 13, 2020

Respected sir
I am maheshkumar i reserved ticket from sankarankovil to chennai ( PNRT[protected] at 19/01/2020 while booking i received confirmation message but, now i want to take print out but, now i am trying to download ticket its shows sory you can not download,

smoking inside bus - Comment #3626850 - Image #0

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Address: TIDEL Park, Rajiv Gandhi IT Expy, Tharamani, Chennai, Tamil Nadu, 600113

I was about to go to cmbt from tidal conductor said it won't go to cmbt and it will go till ashok pillar i said okay open the door but then he saying simply that it won't go there also and it will turn before that. I know he is saying this for sake and i board the next bus. It's really irritating when we are not receiving this kind of responses. Bus number as below sunday afternoon 12:40 pm
Tn 21 n 1901

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Address: no 34 north street, 607203

On 12/01/2020, i tried to book 2 tickets for two times from bangalore to puducherry in setc. Amount rs.1900 has been debited from my account but ticket was not booked. Tnstc reference number: ob14239485, and ob14239491, please resolve this complaint and refund the amount as soon as possible. Tnstc mail id: jganesh. [protected]@gmail.com, mobile : [protected].

Regards, ganeshkumar. J

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On 06/01/2020, i tried to book a ticket from dindigul to chennai in setc. Amount rs.1075 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

User id: mgpnates
Booking date : 06/01/2020
Ob no. : ob14199286
Amount : rs.1075.00

Regards,
Natesan

+1 photos

Jan 14, 2020

Complaint marked as Resolved

Amount refunded, Thanks

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Address: Mumbai

The below mentioned bus chennai to tirupati bus stopped at place called tada for dinner. The hotel is very very dirty and passengers does not have facility for toilet. When i asked the driver why you stopped the bus for dinner such a dirty place, he replied rudely that i came to have dinner and not for passengers. Tn 21 n 1909 bus no.

Please take necessary action
Thanking you
Balaji jayakumar 0 [protected]

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Address: 2nd cross, soorya nagar, via arasanatti village, Chennai silks front road from 1KM, 635126

Hi sir/madam,

I was traveled hosur from dharamapuri by useing our bus number tn 30n 1633
Unfortunately i was missed the favourite helmet and getdown in dharmapiri
Helmet kept passenger goods in ride side top from driver seat to 4 to 5 seat place in above (3 person sitting seat)

Start time hosur : 1515
Dharmapuri time ; 1715

Please get it information to reach me
[protected]

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Respected sir buses from thanjavur to trichy are not going through tvs tolgate stop instead they are going on flyover bridge above the tvs tolgate stop. Many passengers going hurrily to airport are very much affected and the students going to the college as well.
So please ensure the buses to go throughtvs tolgate stop below the bridge, thank you

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I am s. Saravanan, age 40. I have booked a ticket on 09.01.2020 two times thro tnstc website for the journey from chennai cmbt bs to coimbatore with the following details.
1. Trip code - 2215checoiab
2. Class of service - ac sleeper seater
3. Via route. - vellore
4. Route no - 460 ab
5. Del. Time - 22.15
6. Service start point - chennai pt dr. M. G. R bs
7. Destination - coimbatore
8. Corporation - setc
Amount rs.2410/- has been deducted my account. But ticket booking was failed.
So, please refund the amount that has deducted.

S. Saravanan
Cell: [protected]

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Address: NO 203 AVARANGKUTTAI VI, 635307

Dear Sir,
With reference to above mentioned subject, we would like bring to your notice that, we have traveled from Uthangarai to singarapettai on 30/12/2019 at 1.20am, while issuing ticket, conductor has asked to her followings, The same was register the complaint to control room at Salem
1)Why did travelling at mid night, r u girl, what is the job right now
2)Take the exact change unless get down from bus
3)Further scold to her r u single are married, where do u want go i.e Either lodge
vehicle No: TN 30 N 2039
Travelling Time: 1.00am to 1.30am
Place : Uthangari to Singarapettai

Why these many questions has to ask to her at midnight, further needs action against to the conductor must be required unless, will take in the court

Regards
Kumar A
[protected]

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Address: Kottayam, Kerala, 686510

Respeted sir
On december 16 th i travelled tnst bus chenni to changanacherry, actually i am coming fom ahamdabad airport, &i have 2 piece of luggage 20 kg, but that bus conductor paid 900 ruppes from me for luggage charge, i have only 1000rupees with me, &i begged him "sir i don't have enough money for food"lastly he given 100 rupees back. For traveling interstate luggage chrage can we give or not? Bus no TN 01AN 1827

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Sir/ Madam,
I am from Katpadi, Vellore dist., In my town there is no continuous available buses from Katpadi to Vellore. People from these area should have to wait for long duration. People with emergency need were also seeking for the availability of buses. So Iam kindly requesting you to grant to increase the availability of buses from Katpadi to Vellore route. If anything I have mentioned wrong please apologize.

Thankyou

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D

[email protected]

Jan 9, 2020

Dear Sir,

We got bus at tiruvanmayur at 4pm and while I was taking ticket the conductor using a abusive language and I told him to speak properly but he is threatening me.

Bus number

TN -01
N-9416

insufficient number of available buses from katpadi to vellore - Comment #3623406 - Image #0

insufficient number of available buses from katpadi to vellore - Comment #3623406 - Image #1

[email protected]'s reply, Jan 6, 2020

What is the resolution update??

A

Anand Víkràñth

Jan 9, 2020

Sir, i have lost my bag green colour in setc bus which i traveled from madurai to chennai on jan 1 2020 morning... I think i left it near my seat.. I was sitting back of lost seat... My atm card and my aadhar card xerox copy is there with it... Plz help to find it..

T

Thirumalai Thirumalai

Jan 9, 2020

Pollachi to palani vai kolumam village only one govt buss available 70 % not coming so we are struggling kindly solve the issue

Plsease increase the buss (palani to Pollachi more buss going via madathukulam so pls divert the buss

Reg
Public people's
Pappamapatti po
Palani tk

R

ramya reddons

from Mumbai, Maharashtra

Jan 10, 2020

I came frm thirumagalam bus standbto avadi bus number 77 ...in time of 3.15...he is behaving rude and not given change and scolding bad words about pasennger ...his name badeg was not mentioned
And he did put ne badge aslo he is and old man

A

Adithya Sharun

from Tirunelveli, Tamil Nadu

Jan 10, 2020

Insulting in front of passangers

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Dear Sir,

I have boarded a bus in Tiruvanmayur at 4pm on 06/Jan/2020, while I was taking a ticket conductor was using abusive language and I told him to speak normally and the conductor started threatening me and speaking with very loud voice..I really felt guilty and ashamed in front of everybody and the driver also saying conductor is a old fellow and what’s wrong to speak like that, may be is old guy but I don’t accept to speak with me using bad words..

Please take some action towards it, so that other people will at least get respect when they board in yo the bus..

Bus Number

TN -02
N-9426

Route - Tiruvanmyur to Siruseri IT Park

+1 photos

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by [email protected] Just eyewash consumer complaints..no action towards issue, I came to that most of the people in government sector is corrupt and they don’t take any action on public issues..this issue is one among it

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T

Tamil Elakkiyan

Jan 9, 2020

Avadi to Anna sqaure between 8.00am to 9.000 am..there is no proper timing and conductors are not telling a proper answer...

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Address: Plot 65 Meenakshi Nagar, Madurai, Tamil Nadu, 625214

Sir,
Madurai to sholavandan (bus no. 93, 28 series) buses are all in very bad conditions. Very often these buses get break-down especially during peak time. Sometimes the trip is cut due to lack of drivers / conductor! Buses do not come on time! break down Yesterday (06.01.2020) and Even today -07.01.2020 (28 bus stairs broke) and people were asked to board another bus! During peak hours we get stressed because of lack of proper transportation from sholavandan to Madurai. We also like to request to increase buses from sholavandan to Anna Bus stand via Nagari.
Please do the needful.
Thank you
Hepsiba Jawahar

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Address: 600089

The buses which is running from "ashok pillar to dlf (S20)" doesn't follow regular timings because of that people who all are working are mostly affected.

They could not able to reach the working location on time. Sometimes, the buses don't arrive even after an hour.

It is very difficult for aged people to wait more than an hour.

So please kindly look into the issue as soon as possible.

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S

Shinas Mohammed Smc

Jan 9, 2020

This is keep you inform that today Sulthan Batheri to Gudalur Last bus (20:30) cancled More than 25 Passengers are struggled note this bus also interstate. please check and do the needfull

Mobile number :[protected]

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Address: Chennai, Tamil Nadu, 600044

Website: TN bus

I boarded tambaram to thirupathur bus on jan 1st 2020 at 4 pm and while getting down from the bus i lost my airpods with black colour silicone case on it around 7pm at vellore while getting down.

Bus number - tn23n2669
Could you please help me find it?
I have attached the ticket details
Please let me know when you find it
Either by mailing me at [protected]@gmail.com
That was a gift.
Would appreciate if you could find it

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Address: 6/81,Kasakaranoor, Suramanglam, Salem., Salem, Tamil Nadu

Respected sir me and my friends are travel in tripura to salem in bus tn39 n0119 in tripura at 9:10pm 05/01/2020, the contructer had no batch in (Muragan i think) he asked rupees300 for three ticket from tripura to salem but he gave 294rupee's ticket then ten minute's he ask he luggage ticket for my new hot box that price is only 200rupee's he get 100rupee's and he didn't gave ticket for that he throttle me keep quiet then travel otherwise get down from bus.. Please warren your staffes people are travel in government bus for safe & lowest price but your staffs rober passenger amounts please stop these

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Address: TNSTC, vellore, 632006

I have boarded 87 route bus plying from kgf to vellore today at 1.10 pm at pernambut to vellore. Bus regn no. Tn 23 n 2425. I have given rs. 50 for the bus fare. Though the rupee note is in fairly good enough, he refused to accept and asked to give another note.

I request you, to inform. How a conductor refuse to accept the rupee note. Is there any exception for hin.

The refusal caused unnecessary hardship to the passengers. Will you please check whether the conductor can. Refuse to. Accept the money given for bus tickets and issue necessary directions. Thanking you.

Yours sincerely.

Sk manoharan.

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Sir/mam, by mistakenly i lost my wallet in (Setc sleeper coach bus)... Bus number (Tn.01. An.1735) chennai to coimbatore bus no460! We family traveled today chennai to erode sir, we family seated on last 5 seats... And i seated on last left top seat.. I placed my wallet on that hanger box sir, mtkly i forgot to bring it.
Sir, please help me..!!

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Viky-villa

Jan 6, 2020

On 31/12/2019, I tried to book 1 ticket from Chennai to madurai in SETC. Amount Rs.505 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB14153535 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: emailid Mail Id: [protected]@gmail.com Regards, Vignesh

M

Mani Kandan 1994

Jan 6, 2020

I have been waiting more than hour at tindivanam for panruti bus.there is no proper response available. Please arrange for the uninterrupted services. Check tindivanam bus arrival report. I have the copy of that sheet

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Address: 141 VINAYAGAR KOVIL STREET RAYAGIRI SIVAGIRI TALUK TENKASI DISTRICT, Erode, Tamil Nadu, 627757

Rajapalayam old bus stand to new bus stand ticket asked but tn 67n 0914 bus conductor give me a ticket from srivilliputhur to rajapalayam. I will just came in train after came out travelled to rajapalayam new bus station. I will attached my bus & train ticket also please take action as soon as possible

By
The passenger
Rajasingam
Rayagiri

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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Jan 08, 2020

Updated by Mrnchss What happens

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S

saran5132

Jan 6, 2020

On 02 January 2020, I tried booking a ticket from Chennai to Bangalore in SETC. Amount 520 got deducted from the account but the ticket is not booked. TNSTC OB NO: OB14167768, kindly refund the amount as soon as possible. TNSTC User Name: saran5132, emailid: [protected]@gmailcom

ticket prices - Comment #3620640 - Image #0

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Address: Madurai, Tamil Nadu

Today (03/01/2020) i boarded 77bs of tnstc madurai (City). I boarded the bus along with the luggage. When the bus arrived mattuthavani, i missed the bag. So it'ld be good if it is found.
—
Details of the bag
—
1. Yellow colour bag (Kattapai)
2. Clothes, water bottle, aadhar card
—
Bus details:
—
1. Route no:77bs
2. Bus type:ashok leyland slf
3. Dep. Time:6:10am
4. Date:3/1/2020

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