Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir.

On 14.01.2020 early morning 2.30am from kanchipuram to tiruttani bus. While carrying preethi mixer which is less than 2kg. Paid half fare (Rs. 38) for luggage because conductor threatened me.. That i will be thrown out from the bus and he showed up the point.. Wherever your wanted to complaint you do.. Nothing you can do... Which made embarrassed in between people and how the transport govt employee really plays their role??

Hai sir, i don't know whether my complaint is taken as serious or not but as a indian citizen i need to do my duty. Every year during the festival time the government of tamil nadu launch extra bus service for the convenient of people for travel without rush but due to the higher population the busses are not enough. So some people try to travel by private omni buses but the price of the ticket were equal to flight ticket during this season i don't know is government truly don't know about this or not i have attached screenshot of of some of bus fare details please the people the basic promise of rights..

In TNSTC site I have booked a 2 tickets on 24/12/2019 for my journey from Chennai to Trichy in 10.30 PM Sleeper cum seater class. I have charged Rs.1512/- for that ticket and paid it through my credit card but ticket was not generated as that payment got failed. I had spoken to helpline authorities and they said that I'll get refund within 15 days but still it was not completed. I've registered in TNSTC against my personal id [protected]@gmail.com. Please expedite this process and refund the amount immediately. You can mail me if any additional information required.

ஐயா,
பொருள்: TN 32 N 4234 பேருந்து நடத்துனரின் நடவடிக்கை சம்பந்தமாக.

நான் கடந்த[protected] அன்று இரவு சுமார் 11:00 மணி அளவில் கோயம்பேடு நிலையத்தில் விழுப்புரம் செல்லக்கூடிய (TN 32 N 4234) தடம் எண்: 151ல் பெருங்களத்தூà®...⇄ நிறுத்ததிற்கு நடத்துநரிடம் நின்று பயணிக்கக்கூடà�...⇄ பயணச்சீட்டு கேட்டபொழுது பெருங்களத்தூà®...⇄ இப்பேருந்து நிற்காது என்று தகாத வார்த்தைகளைப் பயன்படுத்தித் திட்டி கீழே இரங்கச்செய்தà®...⇄ இதனைத் தொடர்ந்து நான் புகார் தெரிவிப்பேன் என்று கூறியபொழுது யாரிடவேணுமென்...⇄ தெரிவித்துக்à®�...⇄ மற்றும் உன்னால் ஆனதை செய்துகொள் என்று ஒற்றை வார்த்தையில் மரியாதைக் குறைவாக சகபயணிகள் முன் என்னை அவமானத்திற்கு ஆளாக்கினார்.
அடுத்தபடியாக நான் பேருந்து தகவல்மையத்திற�...⇄ தெரிவித்தபோது அங்கு இருந்த உதவியாளர் தடம் எண்: 151 பேருந்து பெருங்களத்தூà®...⇄ நிற்குமென்றுà®�...⇄ என்னை அழைத்து சென்று பேருந்தை நிருத்த முயன்றார் ஆனால் அதையும் பொருட்படுத்தாà...⇄ பேருந்தை இயக்கி சென்றுவிட்டார�...⇄

எனவா இவற்றைக் கருத்தில்கொண்...⇄ நான் பெற்ற மனஉலைசலுக்குà®�...⇄ ஏற்பட்ட மரியாதைக் குறைவுக்கும் குறிப்பிட்ட நடத்துனரின்பே�...⇄ தகுந்த நடவடிக்கை எடுக்கவேண்டுà®�...⇄ என்று கேட்டுக்கொள்à®...⇄ .

குறிப்பு: தவறும் பட்சத்தில் இந்த புகாரினை நீதிமன்றத்திற�...⇄ எடுதுச்செல்வே...⇄ என்று தெரிவித்துக்à®�...⇄

நன்றி வணக்கம்

lingesan.R
[protected]

Bus number tn32 n4414 started from kallakurichi at 13:13 hours on january 12, 2020 destined to chennai. The driver smoked a cigarette while driving. Initially there was only the smell. I wondered from where the smell could come and was about to ask the conductor. But then i spotted the driver toss out the cigerette from his window. Knowing that he would deny the action, i did not ask him or the conductor about it. Such drivers need to be suspended or better dismissed.

I was about to go to cmbt from tidal conductor said it won't go to cmbt and it will go till ashok pillar i said okay open the door but then he saying simply that it won't go there also and it will turn before that. I know he is saying this for sake and i board the next bus. It's really irritating when we are not receiving this kind of responses. Bus number as below sunday afternoon 12:40 pm
Tn 21 n 1901

On 12/01/2020, i tried to book 2 tickets for two times from bangalore to puducherry in setc. Amount rs.1900 has been debited from my account but ticket was not booked. Tnstc reference number: ob14239485, and ob14239491, please resolve this complaint and refund the amount as soon as possible. Tnstc mail id: jganesh. [protected]@gmail.com, mobile : [protected].

Regards, ganeshkumar. J

On 06/01/2020, i tried to book a ticket from dindigul to chennai in setc. Amount rs.1075 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

User id: mgpnates
Booking date : 06/01/2020
Ob no. : ob14199286
Amount : rs.1075.00

Regards,
Natesan

The below mentioned bus chennai to tirupati bus stopped at place called tada for dinner. The hotel is very very dirty and passengers does not have facility for toilet. When i asked the driver why you stopped the bus for dinner such a dirty place, he replied rudely that i came to have dinner and not for passengers. Tn 21 n 1909 bus no.

Please take necessary action
Thanking you
Balaji jayakumar 0 [protected]

Hi sir/madam,

I was traveled hosur from dharamapuri by useing our bus number tn 30n 1633
Unfortunately i was missed the favourite helmet and getdown in dharmapiri
Helmet kept passenger goods in ride side top from driver seat to 4 to 5 seat place in above (3 person sitting seat)

Start time hosur : 1515
Dharmapuri time ; 1715

Please get it information to reach me
[protected]

Respected sir buses from thanjavur to trichy are not going through tvs tolgate stop instead they are going on flyover bridge above the tvs tolgate stop. Many passengers going hurrily to airport are very much affected and the students going to the college as well.
So please ensure the buses to go throughtvs tolgate stop below the bridge, thank you

I am s. Saravanan, age 40. I have booked a ticket on 09.01.2020 two times thro tnstc website for the journey from chennai cmbt bs to coimbatore with the following details.
1. Trip code - 2215checoiab
2. Class of service - ac sleeper seater
3. Via route. - vellore
4. Route no - 460 ab
5. Del. Time - 22.15
6. Service start point - chennai pt dr. M. G. R bs
7. Destination - coimbatore
8. Corporation - setc
Amount rs.2410/- has been deducted my account. But ticket booking was failed.
So, please refund the amount that has deducted.

S. Saravanan
Cell: [protected]

Dear Sir,
With reference to above mentioned subject, we would like bring to your notice that, we have traveled from Uthangarai to singarapettai on 30/12/2019 at 1.20am, while issuing ticket, conductor has asked to her followings, The same was register the complaint to control room at Salem
1)Why did travelling at mid night, r u girl, what is the job right now
2)Take the exact change unless get down from bus
3)Further scold to her r u single are married, where do u want go i.e Either lodge
vehicle No: TN 30 N 2039
Travelling Time: 1.00am to 1.30am
Place : Uthangari to Singarapettai

Why these many questions has to ask to her at midnight, further needs action against to the conductor must be required unless, will take in the court

Regards
Kumar A
[protected]

Respeted sir
On december 16 th i travelled tnst bus chenni to changanacherry, actually i am coming fom ahamdabad airport, &i have 2 piece of luggage 20 kg, but that bus conductor paid 900 ruppes from me for luggage charge, i have only 1000rupees with me, &i begged him "sir i don't have enough money for food"lastly he given 100 rupees back. For traveling interstate luggage chrage can we give or not? Bus no TN 01AN 1827

Sir/ Madam,
I am from Katpadi, Vellore dist., In my town there is no continuous available buses from Katpadi to Vellore. People from these area should have to wait for long duration. People with emergency need were also seeking for the availability of buses. So Iam kindly requesting you to grant to increase the availability of buses from Katpadi to Vellore route. If anything I have mentioned wrong please apologize.

Thankyou

Dear Sir,

I have boarded a bus in Tiruvanmayur at 4pm on 06/Jan/2020, while I was taking a ticket conductor was using abusive language and I told him to speak normally and the conductor started threatening me and speaking with very loud voice..I really felt guilty and ashamed in front of everybody and the driver also saying conductor is a old fellow and what’s wrong to speak like that, may be is old guy but I don’t accept to speak with me using bad words..

Please take some action towards it, so that other people will at least get respect when they board in yo the bus..

Bus Number

TN -02
N-9426

Route - Tiruvanmyur to Siruseri IT Park

Sir,
Madurai to sholavandan (bus no. 93, 28 series) buses are all in very bad conditions. Very often these buses get break-down especially during peak time. Sometimes the trip is cut due to lack of drivers / conductor! Buses do not come on time! break down Yesterday (06.01.2020) and Even today -07.01.2020 (28 bus stairs broke) and people were asked to board another bus! During peak hours we get stressed because of lack of proper transportation from sholavandan to Madurai. We also like to request to increase buses from sholavandan to Anna Bus stand via Nagari.
Please do the needful.
Thank you
Hepsiba Jawahar

The buses which is running from "ashok pillar to dlf (S20)" doesn't follow regular timings because of that people who all are working are mostly affected.

They could not able to reach the working location on time. Sometimes, the buses don't arrive even after an hour.

It is very difficult for aged people to wait more than an hour.

So please kindly look into the issue as soon as possible.

I boarded tambaram to thirupathur bus on jan 1st 2020 at 4 pm and while getting down from the bus i lost my airpods with black colour silicone case on it around 7pm at vellore while getting down.

Bus number - tn23n2669
Could you please help me find it?
I have attached the ticket details
Please let me know when you find it
Either by mailing me at [protected]@gmail.com
That was a gift.
Would appreciate if you could find it

Respected sir me and my friends are travel in tripura to salem in bus tn39 n0119 in tripura at 9:10pm 05/01/2020, the contructer had no batch in (Muragan i think) he asked rupees300 for three ticket from tripura to salem but he gave 294rupee's ticket then ten minute's he ask he luggage ticket for my new hot box that price is only 200rupee's he get 100rupee's and he didn't gave ticket for that he throttle me keep quiet then travel otherwise get down from bus.. Please warren your staffes people are travel in government bus for safe & lowest price but your staffs rober passenger amounts please stop these