Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

On 28/12/2019, we travelled by tnstc bus route 122 vide vehicle no. Tn25n0414 pp service from chennai cmbt to thiruvannamalai. The conductor collected rs510/- towards ticket fare @₹205/- for 2 tickets, but he did not return the balance rs.100/- and left the bus.

Only when the new conductor boarded at perungalathur, we came to know the previous conductor (His name sundarajan as informed by new conductor) left the bus at koyambedu cmbt. Immediately, the new conductor contacted your cmbt station and tried to trace the one that issued our tickets, but no positive response from other side.

Incidentally, we came to know 2 other passengers of the same bus that the conductor at cmbt deliberately retained the balance of cash paid by them but when they insisted, he returned the balance money.

It’s a case of glaring fraud and malpractice by your conductor at cmbt, and he is in the regular habit of cheating the passengers through non-refund of balance money after issuing the tickets.

I am attaching the photos of my tickets and the said bus, and requesting you to
1) to recover the money rs100/- from that earring fraud conductor sundarajan and treat this money as donation to your corporation by issuing a receipt for same.
2) to take punitive action against this fraud conductor, failure to do so will make him continue this fraud putting the public at risk of losing money and damaging the image of your corporation.

Hope your good office will take immediate action and inform the recovery of excess money rs100/- taken by the fraudster conductor.

Sir we r living theni district bodi taluk...
Bodi near silamai new colony village a bunch of people living on the village, perday 15tnstc bus and 5private buses go and went this route this area only poverty people living, pregnant women's, handicaps, oldest people's walking half km walkable distances so pls arrange bus stops silamalai new colony...
If our government make arrange busstop and very helpful to that people

Sir, when ever entered into bus. He stop everybody ask where to go.Bus is going to karaikkal.but i want to go thanjavur only. Then he not at all allowing us to bus.CONDUCTOR AND DRIVER ARUGED VERY HARSHLY ask to go some other while bus not available at the time thsnjavur. Whether we are going at free of cost.bus details:TN 45 N 4065 TIME 10 PM START at ERODE

Dear sir,.
I bring to your notice that. Tn21
1855 chennai to nellore bus..
I arrived to bus stand around 1pm... The bus conductor and drivers told that bus will not take till bus full...
I waited more than one hour... The driver told bus will not operate single person...
I want to know that is that bus is operating for public or not...
Pls take necessary action to service to public...

On regular basis from hosur to trichy bus, at kaveripattnam, conductor as a driver taking bribe and allowing goods inside bus. Its very much disturbace to passengers as they are loading under seats as well in walk area. If we ask they are arguing and replying that they will do like this only. If transportation corporation needs only goods don't allow passengers. Kindly take action and do the needfu. If required let them load on top of the bus, so that that will not disturb passengers. Hope you understand an will take necessary action.

Dear sir,

Kallakurichi district, in kallakurichi government town bus no 12, 12a &12b are going from kallakurichi to atari and return to same place and other govt. Town bus will going to this way in between we have samiyar madam bus stop in route map (Near siva temple) the public will ask the driver and conductor to stop the bus to get down in samiyar madam bus stop. But the above said town bus driver and conductor refused to stop the bus in samiyar madam stop and also people from near by villages like
(Peruvankoor, thandalai, kurnathapuram, soolangkurichi and also this way will going to the rto, kallakurichi from the bus stop) suffer a lot due to non-availability of this stop. But actual bus stop have samiyar madam is in actual bus stop in this route.. Lot of people visit the siva temple and also to attend the arranged marriage function @ the siva temple which is near by samiyar madam bus stop. So r

Sir, when we drive in chittode to erode road by car, a government bus tn33n3280 was giving continuous horn behind us, but road was very traffic. The bus driver overtake us and drive very rashy. He almost made us go left from road and opposite was also huge traffic. His driving was a life threat to passengers in bus and other vehicles in road. Please take neccessary action. This took place on 24/12/2019 by 1.30 pm in chittode to erode road.

I had travelled from puduchery to chennai on 22.12.2019. Bus (Tn21 n 2032) started @18.30 hrs from puduchery. Nearby puduchery university stop, drunken youngsters (4 persons) alighted the bus, knowining they are inebriated condition with loose loud talking conductor admitted into the bus. They made all the nuisance with loud shouting, sitting nearby the young girl. The conductor not at all cautioned the persons. All the fellow passengers afraid. They drunk directly in the bus. The conductor not at all questioned them. Most of the passengers travel with family and hence kept calm. I eventhough taken ticket for thiruvanmiyur, i step down from the bus at marakanam to avoid any tussel with the culprits. And taken another bus paid rs 100 /..

The entire problem is caused by the conductor. I wonder how he is calm while the persons making so much trouble to fellow passengers?

This is my second incident in that route.
I suggest the conductor may be questioned about the incident and advised not to allow drunken persons inside the bus in future.

I further suggest provide cctv camera in the bus plying in this route to monitor. And also display emergency (Live) contact number for reporting such incidents immediately.
Thank you

I am now travelling in vellore-trichy in bus no. Tn23 n2311. The whole bus window glasses are not maintaining well and in loose conditions. This makes sound noises more and cause us more irritation and head aches.

And also the driver is stopping the bus in more bus stops (They are not express bus stops) which made more delay in time to reach trichy... He takes 6 hours from tiruvannamalai to trichy... Stop this lapse further in future and stop to run this bus to long distance please

Hi,
Private bus tn 33bc6667 srrbs which starts to palani from erode at 4.30 am in the morning is letting only palani passengers to get int the bus, as i am travelling to aval poonthurai which is on the way to palani has been waiting for almost 30 min outside the bus.

When asked about it to conductor he is being very rude and telling private bus are like that only.

Why is government giving licences to those buses which is the only bus at this time and making a single women passenger wait for in the cold at 4.30.

Regards,
Single women passenger erode.

I am travelling from chennai to mettupalayam in setc. (21//12/2019) while booking they said classic bus has rest room facility and only because of that i booked this bus. There were two buses on this date ome classic (With restroom boarding at cmbt 6.00pm) another ultra deluxe (7 pm at cmbt) charge ddifference is rs.200 excess in classic due to restroom facility and travel time is also 45 mins more than ultra deluxe. I preferred this only due to rest room facility. However they sent normal ultra deluxe bus without any such facility

Chennai to ariyalur bus started at 11.45 a. M in chennai on 21-december-2019.
Charged additional fare or kept change without returning and got money and cheated by getting money and not giving continuity ticket... Multiple issues with the conductor. Multiple people faced the same on this bus with the specific conductor. Please observe the conductor on his fraudulent behavior... He is very good at cheating. Isn't he ashamed to charge a handicapped passenger extra and for children... This extra charging or cheating without change happens with almost all the chennai to ariyalur or jeyamkomdam buses.

Today, 21/12/2019, i travelled from thanjavur new bus stand to saliamangalam in a bus to velankanni. Around 3pm.
The conductor did not shout that, saliamangalam stop is coming. I am new to saliamangalam. I do not know where to get down. Any how my co passenger was going to ammapettai. He told that poondi is coming, wrongly. So, it took a few minutes to see the name of saliamangalam in a board and got up from my seat
Just after i stood, the bus stopped. Before i come to the exit, the conductor was shouting in singular term to get down, "eranguyya:"
I retorted, dont shout, i am getting down. At that time too, he didnot tell that, this is saliamangalam.
Words exchanged. Conductor and driver, came down to assault me.
It is mandatory, that a conductor should announce the coming stop name or some announcement should be there about on coming stops. Action should be taken against this conductor for his misbehaviour against an old man. I am 67

I have forgotten a black trolly bag (55 ") in a setc ultra-delux bus on 21.12.19. The bus departed from cmbt, chennai on 8, 45 am. Destination not sure, probably coimbatore. I got off at vengapakkam bus stop, near kalpakkam, on ecr without the bag. The bag contains a dslr nikon camera, jacket and a saree. Please inform setc to search for such a luggage.

Sir,
I am working in chennai and my native place is kamuthakudi near paramakudi. Last week (14.12.2019) early morning 4 am i went to trichy bus from paramakudi to kamuthakudi. I asked for a ticket to kamuthakudi but the conductor did't gave ticket and made a worst arguments. He said this bus had no stopping point in kamuthakudi and he stop the bus and ordered to me get out from the bus. I said its now raining, usually several times i came same time in this bus. So many worst arguments with me and then he gave a ticket to me. That conductor make it depression and worst speech very affected to me. I need it apology reply from the conductor for this incident.

We boarding in sabarimala yesterday 8. Pm at nillakal bus stop and going to chennai bus ticket very expensive cost of 950rs. But we ok about the new setc bus but the driver not verify before starting the bus for basic check up. We are very ungry and very tired due to dharisanam sabarimala. Due to un professional employee we suffered a lot kindly do any action. Till now they said arrange a spare bus but it's not reached.. For your information vehicle number tn01 an1974

Revered sir/ madam,

This is to inform you that for past 3months people commuting towards pallavaram & city from pammal, pozhichalur and pallavaram are badly impacted due to abrupt stoppage of bus services since athi varadhar perumal occasaion. It is supposed to be 3 bus services in this route as usual.. Will run frequently for 15 to 20 mins for people travels in between pozhichalur and chrompet. Already the given buses (3) are insufficient with the available passengers population. Being small bus, carried only 25 to 30 or 40 in peak hrs.. Now we all including school kids, senior citizens ladies are all struggling and have no choices apart from using auto or walking.
We request the responsible authorities to visit surprisingly and watch how people are struggling without buses.. Requesting for immediate remedy to solve this issue.

Myself praveen
At 17/12/19 i travelled from coimbatore to batlagundu through covai to bodi bus at 5:45pm. One blue shirt conductor was behaved very rudely to the passengers. He didn't accept the km pass which is provided by the tnstc department for their staff. He was treated me like his slave and he used irrespective words against me. That's why i'm raising this complaint against him. Please take action on him. The bus number is tn 57 n 2135.

Today i travel b1 bus aduthuraiii to kumbakonam... I sit driver next seat... The conducter stand my seat back side... He was talk where to go i said thiruvidaimaruthur taluk my neck was very turn in back seat because he was stand in next seat... My neck very pain ful. So i see window side... He was very angry.. He say why you turn and "he slap my seat and he hand touch my hand"... He behaviour very bad...

Dear sir,
Today[protected] morning i have boarded bus (Chennai to vandavasi) by 9am from poonamalle. The bus was breakdown near sungavachathiram. Driver and conductor was not checking the bus condition before starting the travel. All the buses were overcrowded due to sunday and no alternate bus was arranged. Please ask all the bus conductors and drivers or some other person to take in charge to check the bus condition before starting the journey.