Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

The bus conductor is playing some old MGR movie with very high sound inside the bus. He is playing some movies like "petta". Where should I complaint? How do I stop these irritating uneducated mannerless people. Its 12 in the night and the disturbing ### inside.Everyone is trying to sleep in night time. Because of that selfish ### everyone is angry and cant sleep. Im getting down in next stop.

Here more than 50 passengers waiting for chennai busses in attur busstand. There is no buses available from attur to chennai. Only salem to chennai buses we get here, but there no place/seats available in that bus. We asked the timing of attur to chennai bus, he say bus departured at 10.30 pm, but i am waiting here from 10.00 pm. I didn't see any bus what he say. This thing happens here regularly. Please solve this problem. And arrange permanent buses to chennai from attur. And also super deluxe and ultra deluxe too.

Respected sir,
I am Palani Kumar, today (1/1/2020) I traveling from Tirunelveli to Thirumangalam in Tamil Nadu govt bus. I was fares Rs 125 as my passenger fare which is as usual. But the conductor charged me the same amount of Rs 125 as luggage fare for my luggage( a small cardboard box) which is less than 2.5 kg. In the previous journey I was fared only Rs 32 for this same box. Please kindly take action for this unfair act of conductor.

Today (01/01/2019), my booking of 2 seats from trichy to chennai (15/01/2019 - 22:00) failed. The amount of rs.745 was debited from my account. I didn't get any message from the website about refund or anything. My username is lectobenzene. Kindly do the needful. At least let me know by when will the refund will be initiated. That itself would be greatly helpful.

Dear sir,
We would like to bring to your notice that, i have travelled in the tntsc on 30/12/2019 at 1.00 am from uthangarai to singarapettai, bus no:tn30 n 2039,
While taking ticket the conductor has scold to female passenger, and he had misbehaviour with me, henceforth request to take the nessary action conductor as well driver, since driver has switched off the lights while notedown the bus no, since driver has co ordinated to conductor to. Misbehaving

I am not able to cancel my ticket in tnstc

My tnstc login doesn't show the ticket in booking history though i have booked the ticket after logging in my account.

I received the ticket in my email that as if i have booked as a guest user. Now i want to cancel the ticket but i am unable to do so.

Please help me to cancel the ticket.

I did try to reach the tnstc toll free : [protected]

But what i am getting is "this service number does not exist"

31/12/2019 00:37 trichy to aranthangi via keeranur Bus driver and ticket keeper did not ticketing for Keeranur. and root tetails mentioned in tha bus as கீரனூர். They told it is not going to keeranur its direction to bypass. But it is regular bus. We are waiting 2hours with ladies and children also. Time keeper not in seat and they answered not proper. It is second time.
Always they not respect for Keeranur but around 1500 daily traveling.

Kindly do the needful

My ticket was cancelled one week before one week but amount is still not refunded.. 390rs was charged for booking bus ticket and when i cancelled the ticket i had a notification in the website like rs.313 will be refunded... But the amount is still not refunded.
Travel place : villupuram to pondicherry
Time : 10.30pm
Please take necessary action and refund my amount soon...

Sir, buses plying from and to sipcot, kelambahkan and tiruppur, are not stopping at egattur (In front of marina mall) though bus stops with shelters are available. There are many apartments nearby and moreover with the opening of marina mall, now there are many commuters who are finding it difficult to reach their home and the mall, from the navalur bus stop. I request the authorities to instruct all the bus drivers and conductors to stop at egattur (In front of the marina mall). This will reduce hardship faced by the residents and mall users.

On 28/12/2019, we travelled by tnstc bus route 122 vide vehicle no. Tn25n0414 pp service from chennai cmbt to thiruvannamalai. The conductor collected rs510/- towards ticket fare @₹205/- for 2 tickets, but he did not return the balance rs.100/- and left the bus.

Only when the new conductor boarded at perungalathur, we came to know the previous conductor (His name sundarajan as informed by new conductor) left the bus at koyambedu cmbt. Immediately, the new conductor contacted your cmbt station and tried to trace the one that issued our tickets, but no positive response from other side.

Incidentally, we came to know 2 other passengers of the same bus that the conductor at cmbt deliberately retained the balance of cash paid by them but when they insisted, he returned the balance money.

It’s a case of glaring fraud and malpractice by your conductor at cmbt, and he is in the regular habit of cheating the passengers through non-refund of balance money after issuing the tickets.

I am attaching the photos of my tickets and the said bus, and requesting you to
1) to recover the money rs100/- from that earring fraud conductor sundarajan and treat this money as donation to your corporation by issuing a receipt for same.
2) to take punitive action against this fraud conductor, failure to do so will make him continue this fraud putting the public at risk of losing money and damaging the image of your corporation.

Hope your good office will take immediate action and inform the recovery of excess money rs100/- taken by the fraudster conductor.

Sir we r living theni district bodi taluk...
Bodi near silamai new colony village a bunch of people living on the village, perday 15tnstc bus and 5private buses go and went this route this area only poverty people living, pregnant women's, handicaps, oldest people's walking half km walkable distances so pls arrange bus stops silamalai new colony...
If our government make arrange busstop and very helpful to that people

Sir, when ever entered into bus. He stop everybody ask where to go.Bus is going to karaikkal.but i want to go thanjavur only. Then he not at all allowing us to bus.CONDUCTOR AND DRIVER ARUGED VERY HARSHLY ask to go some other while bus not available at the time thsnjavur. Whether we are going at free of cost.bus details:TN 45 N 4065 TIME 10 PM START at ERODE

Dear sir,.
I bring to your notice that. Tn21
1855 chennai to nellore bus..
I arrived to bus stand around 1pm... The bus conductor and drivers told that bus will not take till bus full...
I waited more than one hour... The driver told bus will not operate single person...
I want to know that is that bus is operating for public or not...
Pls take necessary action to service to public...

On regular basis from hosur to trichy bus, at kaveripattnam, conductor as a driver taking bribe and allowing goods inside bus. Its very much disturbace to passengers as they are loading under seats as well in walk area. If we ask they are arguing and replying that they will do like this only. If transportation corporation needs only goods don't allow passengers. Kindly take action and do the needfu. If required let them load on top of the bus, so that that will not disturb passengers. Hope you understand an will take necessary action.

Dear sir,

Kallakurichi district, in kallakurichi government town bus no 12, 12a &12b are going from kallakurichi to atari and return to same place and other govt. Town bus will going to this way in between we have samiyar madam bus stop in route map (Near siva temple) the public will ask the driver and conductor to stop the bus to get down in samiyar madam bus stop. But the above said town bus driver and conductor refused to stop the bus in samiyar madam stop and also people from near by villages like
(Peruvankoor, thandalai, kurnathapuram, soolangkurichi and also this way will going to the rto, kallakurichi from the bus stop) suffer a lot due to non-availability of this stop. But actual bus stop have samiyar madam is in actual bus stop in this route.. Lot of people visit the siva temple and also to attend the arranged marriage function @ the siva temple which is near by samiyar madam bus stop. So r

Sir, when we drive in chittode to erode road by car, a government bus tn33n3280 was giving continuous horn behind us, but road was very traffic. The bus driver overtake us and drive very rashy. He almost made us go left from road and opposite was also huge traffic. His driving was a life threat to passengers in bus and other vehicles in road. Please take neccessary action. This took place on 24/12/2019 by 1.30 pm in chittode to erode road.

I had travelled from puduchery to chennai on 22.12.2019. Bus (Tn21 n 2032) started @18.30 hrs from puduchery. Nearby puduchery university stop, drunken youngsters (4 persons) alighted the bus, knowining they are inebriated condition with loose loud talking conductor admitted into the bus. They made all the nuisance with loud shouting, sitting nearby the young girl. The conductor not at all cautioned the persons. All the fellow passengers afraid. They drunk directly in the bus. The conductor not at all questioned them. Most of the passengers travel with family and hence kept calm. I eventhough taken ticket for thiruvanmiyur, i step down from the bus at marakanam to avoid any tussel with the culprits. And taken another bus paid rs 100 /..

The entire problem is caused by the conductor. I wonder how he is calm while the persons making so much trouble to fellow passengers?

This is my second incident in that route.
I suggest the conductor may be questioned about the incident and advised not to allow drunken persons inside the bus in future.

I further suggest provide cctv camera in the bus plying in this route to monitor. And also display emergency (Live) contact number for reporting such incidents immediately.
Thank you

I am now travelling in vellore-trichy in bus no. Tn23 n2311. The whole bus window glasses are not maintaining well and in loose conditions. This makes sound noises more and cause us more irritation and head aches.

And also the driver is stopping the bus in more bus stops (They are not express bus stops) which made more delay in time to reach trichy... He takes 6 hours from tiruvannamalai to trichy... Stop this lapse further in future and stop to run this bus to long distance please

Hi,
Private bus tn 33bc6667 srrbs which starts to palani from erode at 4.30 am in the morning is letting only palani passengers to get int the bus, as i am travelling to aval poonthurai which is on the way to palani has been waiting for almost 30 min outside the bus.

When asked about it to conductor he is being very rude and telling private bus are like that only.

Why is government giving licences to those buses which is the only bus at this time and making a single women passenger wait for in the cold at 4.30.

Regards,
Single women passenger erode.

I am travelling from chennai to mettupalayam in setc. (21//12/2019) while booking they said classic bus has rest room facility and only because of that i booked this bus. There were two buses on this date ome classic (With restroom boarding at cmbt 6.00pm) another ultra deluxe (7 pm at cmbt) charge ddifference is rs.200 excess in classic due to restroom facility and travel time is also 45 mins more than ultra deluxe. I preferred this only due to rest room facility. However they sent normal ultra deluxe bus without any such facility