Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Passengers were waiting for bus for longtime later the bus[M7 Guindy] was came. the bus was driven awfully faster without waiting. the passengers still entering into it the bus driver doesn't bother about it. many passengers were forbidden this ### happens for everyday... And they don't care about Bus stop(maduvankarai) I have seen more than 5 times they didn't stopped at the stop kindly take this complaint and make as soon as possible

We are travelling from kanykumari to ooty on bus registration number tn 01 an 2252 bus 663 when the driver would not put the luggage into the luggage compartment and said he has lost the key and asked us we can leave it the passage way of the bus. This was dangerous for the fellow passengers who were having to step over the luggage.
He was asking us why we are travelling with big cases. We told him that we are travelling from abroad he said you foreigners are arrogant and bossy to us and we in tamilnadu don't listen to foreigners. After a lot of arguing he asked us to put the luggage in the back corners of the bus where it is very dusty and dirty and may damage the cases when removed.
It is not our fault that the driver did not have a key for the luggage compartment. We are on a long journey so would expect to put our cases in the hold.
This is unacceptable behaviour from a transport official and has left me with a bad taste of tamil nadu when i was really enjoying it.

On 10.02.2020 i and one other person was standing in west masi street and west tower street junction, madurai (The exact stop for the mini bus) at 5:40 pm. A mini bus which came at that time did not stop in the bus stop forcing me to walk 1 km to periyar bus stand (If not i have wait for another 30 minutes to catch the next bus). Kindly take necessary action against the driver and conductor.

I have travelled on 7th feb 2020 from thanjavur railway station to thanjavur new bus stand. Am unable to tolerate the condition about bus. The engine was very poor lot of hot air coming from the engine. The engine maintenance was very poor. It's not covered well as well. I have travelled just 20 to 30 minutes only. But we have to think about drivers health condition. They are sacrifice their health just because o[censored]s. Please do something and take the necessary action. Please service the engine and cover it up with proper tools. Please find the bus route and number details below.

Bus route : old bus stand to new bus stand and kantharvakottai

Bus number: b70
Bus number : 684

I will attach the condition about engine.

Lets value the human being...

Dear respected sir,

I'm working in singaperumal koil and may native maduranthagam use to come everyday by bus only. Today is thaipusam all buses to going thiruvannamalai not even one bus didnt stop at singaperumal koil i asked all buses everybody said not maduranthakam no stop and stage bus no tn21/n/ 1492 i asked maduranthagam ticket the conductor was slient but driver was so rude and using such a local bad words (Like othxxx, bus niratha mudiyathu da nee yevan kitta venumnalum complaint panniko after all passangers support me after conductor give ticket but that also not singaperumal koil stage is tambaram i took the ticket kindly take action for driver

Tn 72n 1932 bus from madurai to thiruchendhur route starting from madurai mattuthavani bus stand at 11.00 a. M[protected].
Driver (Person in attached photo) in that bus speaking rudely to me not even showing basic respect to a girl. After i boarded the bus (Aruppukottai byepass passenger) making me to leave the bus around madurai itself by mentioning bus is not stopping in aruppukottai byepass. But actually what happened is bus went through aruppukottai bypass and board some people there also in standing.
Please take action against driver for rude behaviour and providing false information.

Hi, i'm arun kumar. I planned to travel from singanallur to oddanchatram on[protected] at 8.00pm. When i reached bus stand i found a bus tn39 n0372 ready to leave towards madurai. When i approached conductor he told bus will leave at 8.40pm, also oddanchatram passengers are not allowed to board. When i asked dthe reason why the oddanchatram passengers are not allowed, he replied that it is our wish, who are you to question me. As a citizen i feel guilty for this incident. Although i pay the bus fare what they ask and also i pay all the tax which government put, but also i'm not allowed to travel in the bus. Conductor name is selvam. Please take correct step to sort out this kind of issues in the bus stands.

I am n. S. Murugavel (C50109) retired bus conductor, am travelling with my wife om 07/02/2020 10:50 am from chennai to kanchipuram for which i boarded on tn-21 n-1100 (As per the tickets issued). Now i am filing this grevience against the bus coductor, who brutally abused both me and my wife with a very offensive language for not buying tickets to travel. I was having the bus pass issued for retired mtc staffs which shows eligibility for both o[censored]s to travel free on the bus as the was a non ac general bus. And in addition to this he parked the bus near perungaltur for half and hour forcing me to buy ticket, then i bought one ticket for my wife alone. This made inconvenience for all the 40+ passengers travelling in the bus which created entire chaos which reminded for 1 hour.
I am filing this grevicence against the conductor, and request the department to take necessary action on him as soon as possible.
Date/time : 07/02/2020 10:50 am (Around)
Bus number : tn-21 n-1100 (As per the ticket), tn - 21 n - 1795 (As per the number painted inside the bus)
Conductor badge number : c652 (As per the ticket)
My bus pass number : p008638

This is informed you that one of the public and i want to raise the complaint against the mtc bus no: 517 ct (Tambaram to kovalam) &517 (Tambaram to vadanemmeli)
As i am travelling from kelambakkam to kovalam buses are not come in proper time especially in evening and night time. As they come according to the driver and conductor timing. Today was very worst condition happened, the evening time bus 5.00 pm, 6.00pm, 6.30 pm buses were didn't come even though the public waiting in peak hours. Many school &college students and grand parents are affected for this problem. Which was very difficult for us to reach the home. These condition happens 4 times within a week. Then the bus count at 5.00pm to 8.00pm is very less as many people travelling, so kindly increase the bus count in 5.00pm to 8.00pm.
Please take an immediate action against concern bus and a concern person.
Please do the needful action as soon as possible.

Thank you,

Dear respected sir..
As every one know that chengalpattu is district... So i have travelling from tambaram to chengalpattu in vanthavasi route bus (Tn25n0294). Specific bus conducter is telling that chengalpat is not stopping for us... Kindly take immediate action.. Please provide stopping at least in bypass... So that we satisfied... Thanks

We are travelling in tnstc bus from chennai to usilampatti and pnr no. T30520955 date of journey 04/02/2020 at 8pm (20.00hrs).

The bus is ac it is fully packed and the driver is smoking while driving the vehicle around 8.30 pm,

We requested him to stop because the smoke came inside and he neglected our request and continued to smoke and asked me to close the door.

I have communicated the same to the conductor (Ph:[protected]). He requested to change the seat if you want.

I travelled from gandhipuram bus stand to new bus stand coimbatore on 04 feb 2020 at 1900 hrs with my wife and kids. Bus conductor has charged rs 52 for 4 persons. On querry about the fare he abuse me.
Bus no tn 38 2070
Please intimate correct fare of my journey. Also lodge complaint against conductor.
My name pradeep rajput
Mob [protected]

My self ranjiniperumal i have booked tnstc bus on 3/02/2020 from chidambaram to bangalore unfortunely am not able to catch the bus by that time. So i decided to catch bus at madappatu even though i informed to conductor that i will claim bus at madapattu, that time only they shouted on me like hell type, then to i requested them that i wont repeat again this, but they were behaved we rudely, even though they dint gave my seat also, i asked about my seat for that also they scolded, seriously i haven't face such irritating persons in my life journey too, and more over they came 45 mints late but they blamed my name at villupuram because of me they came late antha. So this many time i though tnstc safety and comfortable for journey but yesterday on wards very very fed-up of this incident please requesting your to take severe action against that driver and conductor tooo

My pnr no:t30652986
Tripcode:2000chdban
Date:03/02/2020

Hai i am meena, i booked female sheet from madurai to pondicherry on 2nd feb by red bus. My sheet number is 21, my next sheet booked by male. As per red bus message the next sheet booked for only female but booked by male. I asked to change my seat bu contactor speech is very rude and behave like uneducated people's. I am very worried about this journey, worst experience in tamilnadu bus service. Hope you take action to this contactor and it will happen in future

Hello
I would like to raise a complaint regarding infrequency and untimed 51g buses starting from tambaram to medavakkam via madambakkam. The buses comes at their own timings making passengers to wait for more than an hour. Please arrange more buses, or atleast small bus in this route would be helpful. As there is only one number bus in this route, people has to wait for the buses to go and return from medavakkam in order board the bus. It becomes hectic when people are in emergency who cannot afford a car or auto to get to the main road. A 10minutes travel to santhoshpuram takes 30 to 40 minutes. Please increase the number of buses in this route or add few more bus numbers to help the passengers.
Please do the needful

Respected sir/madam
I am running an company named "vishnu hose fittings", gobichettipalayam, erode district. I have loaded the parcel 4 rolls of material contains hydraulic hoses and fittings from gobichettipalayam (Via erode) to trichy in government bus date:30.1.2020 time:12.30 pm. Conductor name karthick, (Mobile number:[protected]) he said for each we put 2 tickets so for 4 rolls rs.1200.

After reaching the trichy (6.10 pm), my customer went to central bus stand to take parcel and asked for tickets conductor said "we wont give you tickets at all" and after for a bit conversation my customer asked conductor to "write rs.1200 in a piece of paper and give me" conductor said i wont give you like that and you cant take the materials also. Then later he said check the machine i have entered the ticket and throw off the tickets so i cant provide the tickets, after that my customer asked to write rs.1200 in paper but he is not ready to give that also.

Please take concerned necessary action on him and kindly get tickets or else some kind of written paper of the concerned money.
I have attached the image of bus below.

Thank you,
P vishnupartthi

Sir i am a student studying in class tenth of nellai nadar in kottivakkam eventhough all the students of our school have applied for free bus pass in july 6 by our school we didn't receive it till date. Because of that we are forced to pay for bus fare. If there is a problem in issuing of bus pass i request you to give an announcement that until the issuement of buspass students will be given permission to travel in bus at free of cost.
Thanking you.

Complaint against checker regarding
Good morning sir
I am monish, i am coming from madurai...

I am travelling from shollinganallur to tambaram at 7 45 on jan 30.
In that travelling i am having a small luggage. I am taking a ticket from shollinganallur to tambaram for me...
But the conductor didn't asked to me, take the ticket for your luggage...
So i didn't take ticket for luggage in the travelling...
Before the tambaram busstop the checker was entered into the bus and he asked to me show the ticket
And also he asked where is your luggage ticket i told to checker, the conductor didn't told to me (U will take the ticket) then he was putting a fine to me rs.100. The fine ticket no is (228042) i didn't saw the name of the checker...
Its just rs. 100 but i didn't satisfied what is our going that way... Other states or other countries peoples are having good imagination and good figure about our people...

Bus number tn01 2341. Conductor was soo rude. Since erode bus didn't come they arranged for coimbatore bus.. So he ll drop in middle of erode bypass which am not aware. So requested to drop me atleast to erode busstand instead of pallipalayam.
He was shouting and he is to annoying.

Please punish such kind of people who doesn't know how to handle passengers.

Dear sir/madam,
Today i travelled from teymanpet to lic shop (Chennai region) in bus number tn 01-n 4298 (11g). When i was stepping in the bus a small iron piece torn my new pant and i got a hurt. Please take a necessary action against this in future public should not affect like this.

I 2010 same incident got happened to me i got 3 stitches in my finger. So make a effective steps.

S. Venkatesh

Mobile +91 [protected]