Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I am belong to coimbatore district.. I experience a worst behavior of conductor and driver as mentioned above bus number.. They have to stop the bus at every bus stand but they didn't do that... We ask conductor they verbal communication is worst.. As a indian come student even they behave like this.. I strictly take care of passenger... Every passenger is important because they are the people who form government and gave you a work.

I had booked a from Bangalore to pondicherry on 28 nov 2019 through goibibo application. I was supposed to board a bus by 9.25pm.
But the bus did not turn up on time and the bus was delayed by 2 hours. However no intimation was given. No call or no msg from the bus driver.
At last I found alternate solution to travel to pondicherry. After boarding the other bus the driver calls around 11.50pm for pickup.
I need the complete refund of my booking.

I travel madurai to coimbatore till night 10:00pm to 3:40am
The bus no is tn 37 n2128
He tread me very brutely and he also give me not a balance amount i ask to him give me a balance amount 330 then he reply very brutely and he also haven't badge
Then he speak bad words to me
He didn't give me a balance amount till he have balance amount
Please take action to the conductor

Hi,

My name is prakash from mayiladuthurai. I am working in chennai.. I have booked setc bus to travel from mayiladuthurai to chennai via ecr. Bus timing is 9.30. While travelling bus driver drives the bus very rashly. All passengers are in fear mode. I hope this is not a safe travel. Pleade help us..
Mobile no -[protected]
Tnstc: pnr:t29604310, doj:01/12/2019, conductor mobile no.: [protected]. Happy journey.

I/we have mostly affected by the worst service at night time if govt., buses. Myself and co passenger along with their family ladies start from tirunelveli to karur. Not available of direct bus we catch madurai from there erode buses display with karur. But conductor and drivers fight with us to drop down from the bus without any reason (Same at other buses also). The tickets also they coded for karur with erode charges and next one is they drop ours in bye pass at 3 am.

This is not for myself all the citizens and i want to bring to government knowledge.. Pls show your support and action..

Thanks... If you give changes...

Dear sir/madam, for boarding bus from salem to coimbatore on 01/12/2019 i reached salem new busstand more are less @4:30pm, before boarding bus i searched for amma drinking water counters it was not functioning on that day, therefore without any option i have opted for the shop which are locted inside the bus stand (The shops near to aavin, which sells tea snacks, water bottle) there are nearly 10 shops of this type. I brought a water bottle the seller demanaded me 28rs for 1 lt of mineral water (Aquapari) not only this shop nearly all the shops of this type is selling the water bottle at a price more than mrp. (The actual mrp is 20rs). I have argued with the seller person, at certain point he turned his back. With high frustration i moved to another shop and paid 28rs (Rs8 more than mrp) and brought a water bottle without any options. By this way they have been looting common people who were travelling through govt. Bus stand. Most of the people who have been looted are below poverty line people. Adding to this the amma water bottle counter also not functioning at that time this arrises a question whether it is an attempt to create artificial scarcity and increases revenue to private tea shop owner who were looting poor people's money.. Kindly take necessary action.

Rain water is leaking from the roof... We can't travel comfortably in the bus... We getl wet even in bus... What the tamil nadu government is doing... I request our honourable transport minister to correct this i'm the citizens of the tamil nadu was responsible to complaint this to you and absolutely it is your duty to fulfill our needs... As a minister of tamil nadu district

I am living in anumanpalli situated 17kms from erode district. Near my village, there are more than 10 villages (Not developed) connected only with my village and are about 5 to 7 kms. So my village is the centre for marketting. Anumanpalli is the main route for perundurai to vellakoil, karur, dinugul, sathy, gobi to karur. But the village is not well connected with heart town erode district which is 17 kms away. One have to pick public transport at arachalur and vellode which is 5 kms away from anumanpalli. And this is so complicated for people lives in interior village.. There are only 3 buses running to erode on this route, 1 from chennimalai, 2 from arachalur. Their frequency is minimum 45 mins and maximum 1.15 hrs. So it is useful, if tnstc will operate additionally 1 city bus and also,

If possible, route buses like "karur to erode, vellokoil to erode, palani to erode, mulanur, kangeyam, dindugul, trichy, pallapatti, velur, dharapuram, ottanchathiram, madurai to erode buses" can also be able to ply on 'arachalur-anumanpalli-vellode-erode' route.
This will make just a delay of 10mins (3 to 7kms lag). This will improve the connection between other cities like karur, trichy, dindugul, vellokoil people with perundurai, gobi, kavidapadi, thingalur, chennimalai people.

And also, new routes
1) gobi-perundurai-vellode-arachalur-karur

2) sathy-perundurai-vellode-arachalur-karur-dindugul

3) perundurai-vellode-kodumudi-velur

4) perundurai-vellode-vellakoil

5) erode-vellode-arachalur-vellakoil

6) perundurai-vellode-muthur-otanchathiram-dindugul

7) perundurai-vellode-muthur-ottanchathiram - theni-kumuli

8) erode-vellode-arachalur-vellakoil-dindugul

9) perundurai-vellode-arachalur-kodumudi

10) perundurai-vellode-arachalur-kodumudi-velur-kaatupudhur-thottiyam

These routes can develop intercity connection and also covers many parts of erode with vellokoil, dindugul, karur. If these routes are generated, my village people can also enjoy the benefits. Please don't skip this problem. I also add the bus schedule in our village. Please verify using that image

I am travelling from Tenkasi to Tirunelveli veli(one to one bus) with my family while getting in the the bus exactly at the corner of the seat welding projection damaged my new pant unfortunately there is no injuries in my leg, the bus no TN72 N-1936 bus timings 6, 45 pm on Thursday evening 28.11.19, so please check and avoid such welding projection.Its my humble request sir. It’s totall unpleasant travel for me. Please check it sir.

Dear sir / madam,
I purchased ticket for my self and my child age under 10 years old through bus no. Tn32n4309 footprint no. 347621 dt. 28.11.2019 time 09:01:11 from perungalathur to chennai. But the conductor charged me inr.50 for both, even though i was insist him to give one adult and one child ticket, but he was behaved very badly and not respect my civil rights and law. I need proper inquiry from the department, why he charged full ticket for my child. Also, he was arguing that the department told him to collect like this.
I need proper answer for this immediately, otherwise i will take this matter very seriously. Because, i have all the evidence and taken necessary photos and videos for the same.

Thanks and regards,
Ashok kumar
My e-mail: [protected]@outlook.com

I am regularly travelling madurai to trichy by bus from mgr bus stand every morning around 8 am, mon to friday every week but today the bus i travelled plays loud music i can't listen to. I complaint the conductor about this but no response from them
Please take action about the issues about irresponsible action of the government employees
Who doesn't care about the customer need and act on their behalf

Im Arumugam.S, s/o. Sri Ramulu, 324, middle street, Mankulam village, Rettakurichi post, veepur taluk, cuddalore -606304. Today i went on a journey from v.kuttu road to sirupakkam bus fare was Rs.15 and i returned within few minutes i got into Delux bus from chidambaram to salem. I again travelled from sirupakkam to v.kutt road bus fare was Rs.20. I enquired the conductor about the fare. He did not responded properly and behaved very rudly to me. The bus number is Tn 32 N3919 time was 4.00 p.m dated 25/11/19. I need a proper explaination for extra charge for same distance of journey...

Hi sir, i am from dharmapuri working in bangalore, every weekend im traveling from bangalore to dharmapuri, im not getting bus from dharmapuri to bangalore i saw so many people waiting for the same to travel towards krishnagiri, hosur and bangalore around 6pm-11pm, sometimes we are getting bus from salem to bangalore via dharmapuri. But there is no seat available in that bus and people who are traveling from dharmapuri are more but bus was very limited and moreover we are getting bus from krishnagiri to hosur or bangalore around same timing. Nowadays it was very hard to travel from dharmapuri to bangalore so i am requesting tamilnadu transport corporation to provide us with frequent bus from dharmapuri to bangalore especially on sunday.

Hi, this is arun (Income tax and gst practitioner) from ammayanayakkanur,
Tn57n2316, dindigul - 1 depot bus depart from madurai arapalayam bus stand at night 9.20 pm, the conductor avoiding ammayanayakkanur and kodairoad passengers and pull them out on 24.11.2019 sunday night. Even if the bus is not a bye pass rider or 1to 1, in the route board it shows via vadipatti and kodairoad, but the conductor does not permits kodairoad and ammayanayakkanur passengers, kindly take necessary action to the conductor and help to the passengers.
My mobile ; [protected]
Email : [protected]@gmail.com

Team, i am traveling now in 72c bus from t nagar to thiruverkadu. The bus fare is 31rs. I gave 201 rs. The bus conductor would have said no change neither used normal words for the same. But he s harshly shouting before others touching the 200rs note and telling that no ticket get down from bus with no reasons. Impolite way of talking to passenger. He is literally shouting at me in the bus

Mayiladuthurai to poombuhar buses are not maintaining timing correctly. And busses are also not enough. We are waiting for buses for more than one hour for each an every single. Meanwhile poombuhar is tourist area. Why don't you run more buses for mayiladuthurai to poompuhar? Tourist office, govt school, police station, govt college, fire service office all are available at poombuhar. That staffs are cannot come to correct time to office due to not enough and proper time busses. At poombuhar after 1.30 pm is more atrocity happen. After 1.30 palaniyaandavar private bus the 408 at 2.30pm. Nowadays that bus also come at 3.00. Pm. How can we manage emergency? Then we are waiting and wasting one and half hours at bustand. Kindly provide half an hour one bus at a proper time for poombuhar.

Sir i am c v muralidharan [protected] taken ticket coimbatore to chennai upper sleeer seat no. U10, ticket 86944, bus no. Tn 01 an2832. And paid rs.700/-. I request with condutor mr. Kalimuthu not answer properly. After requesting 3rd time he told go and seat lower sitting seat charge ur cell. But i asked i paid for sleeper purpose charge extra. But how i can sit in sitting chair its not comfortable. Only i need comfort purpose taken sleeper but his way of talk what may be go compliant even consumer court also. I am not responsible for this i only giving tickets other part i am not responsible. This all above words he told infront of all passengers. Its make me ashame and guilty. Please take immediately action & advoice him how to talk with customer. And also rectify the auto electrical problem.

84B பேருந்து கோவை காந்திபுரம்-ஒக்கிலிபாளையம்.. கடந்த சில மாதங்கலாக சரியான நேரத்தில் பயணம் மேற்கொள்வதில்லை. முன்பெல்லாம் காலை 8.30, 11.00, மதியம் 1.15, மாலை 5.30 இரவு 7.45, 9.45 என்ற மணியளவில் பேருந்து ஒக்கிலிபாளையம் வந்து சேரும். ஆனால், தற்போது அவர்களுடைய (ஓட்டுனர்/நடத்துனர்) வசதிக்கு பேருந்து இயக்கப்படுகின்றது. இதனால் வழக்கமாக பயணம் செல்லும் பயணிகள் மிகுந்த மன உளைச்சலுக்கு ஆளாகின்றனர். எனவே தகுந்த நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன்.

குறிப்பு: தனியார் பேருந்து (RMK-84A) குறித்த நேரத்தில் வந்து செல்கிறது...

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From chennai to tiruvannamalai and vice versa the seats are not working. We can't able to move the seats as it is ultra deluxe semi sleeper bus.90% seats are not working. We are traveling in ud for the semi sleeper seat purpose and this itself is not proper. We are paying rs 205 for travelling in ud. Passengers are suffering due to this. Kindly see to that and fulfill our needful.

14/11/2019 i was booked ticket bangalore to vellankani 4 tickets worth of rs. 2605/- but transaction was failed but amount deducted from my account when i asked customer support team simply said amount will be refund but after 3 days gone still i did not get my amount back
Please do the need full as soon as possible
My last 4 digit card no 5480
Time 10.09 pm
My phone [protected]