Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

16/6/19 in this date i traveled kalpakkam to puducherry i paid a ticket fare 75rs per person but next day i travel puducherry to kalpakkam i paid ticket fair 100rs per person...i asked to conductor he tell the ticket rate was increased yesterday night...i travelled in normal rate bus not s.e.t.c ...the conductor not give any correct reason ..i paid totally 300rs for 3 person.

Salem to coimbatore all express bus conductor can't issue the ticket from kondalampatti bypass to perumanallur.. They are issuing the ticket like salem to perumanallur and they are charging 93/- rupees.. I don't know why they are doing like this.. Last 1 year i couldn't find any single bus to give a correct ticket.. If i ask the question they are not giving proper purpose and they are saying like we will charge like this.. If they want to show the cheating count like this.. Today also conductor did like this.. date: 17/06/2019 bus No TN30 N1639 ticket No: A15423..

I am travelling know from trichy to chennai in normal bus usually bus charge 280 but know conductor acked 300 i am asked why extra 20 rs charge he told that " In normal days bus charge was 280 sunday means extra 20 " For why iam pat extra charge bus charge fixed for all day same they why they asked 20 rs extra for sunday then why they put charge tarriff

This conductor on route 79 from Tambaram is not giving coins change he using filthy language
For third time today he didn't return back Rs7 /= as I have weed purchased a ticket for Rs 23/= from Tambaram to Oragadam
He used filthy language before passengers
I request to take action
He used unparlimentary words against Government policies and in general he was scolding transport officials
If he is put to service as continuety during this athivarathar period Govt transport will get worst name ever in History of transport

I submit that I travelled Salem to Tiruvanamallai on[protected] through TNSTC - Tamil Nadu Government Bus vide vehicle No. TN30N1338. The bus is full of Passengers. Only conductor seat is vacant. The conductor goes to collect the tickets from passengers. I goes to occupy the conductor seat for rest of time. Suddenly the driver spoken rashly. I request the driver, the conductor came I will vacat. But conductor speak rashly.

Driver was very rude and impolite, doesn't have any hospitality attitude, He was haressing me for questioning whether the bus reaches my destination and Bus doesn't even have the required Name Board. And required route no. Kindly take serious action on the driver, bcoz people are not willing to come in this route bcoz of his behaviour.
Because I have just asked an query for that reason this much harassing is completely not acceptable..I need Government to take strict action on this type of behaviour.

The buses from koyambedu to pattinapakkam is not sufficient because the bus travels via t .nage, pondy bazzar, mylapore, there are several number of people who are working in those busy areas prefer buses to travel. Also the drivers are not following the regular time to depart and arrive the destination place where after 5.30 pm the buses are not coming in the regular intervals, because of which passengers are waiting for long time and also at Saturday's, only few buses were operating others are not running since because of Saturday. This will suffer the passengers who have their office even on Saturday. So kindly do favour for the passengers.

I am Santhosh. I came from Uthangarai, krishnagiri. I reached poonamalle at 1.15 AM. I want to reach Tambaram. I am waiting here till 3.02 AM, still now. But no buses came here for tambaram. One bus conductor told when we asked, that fine more buses are available, and it's going to come soon. He said it at 2.00 AM. but still nothing happened. Like me, n number of people's are waiting here for tambaram. Please rectify this issue, before it becomes a major problem. At least provide some mini buses or provide some buses one hour once. People are much struggling here.

This bus is passing from salem to thuraiyur via vazhapady. From vazhapady, This bus stops only in major stops like singipuram, thimmanaickanpatti, malliakarai only and avoiding in between stops between the 7kms and next 7 kms. While returning from thuraiyur to salem, they are following the same way. The TNSTC should take necessary actions on the bus driver and conductor regarding this otherwise I'll lodge a case against TNSTC as I have collected the complaints from the public. Bus number is TN 30 N1407

Hello TN government..I'm traveling every week in Gudiyatham to Bangalore at the time of 3:00 pm on these bus..These fare is changing simultaneously.. previous week these fare 200 rupees..But these week[protected] at 3:00 pm ) bus fare is 205 rupees..At the same problem Bangalore to pallikonda fare is 200 in Tamil Nadu buses..But Karnataka buses having only 190 rupees charges.. Please shown these.. What's the problem going on? Please consumption the bus fare in the TN government buses..

I traveled from Coimbatore GH to Echanari at 10-June-2019, Morning 8.00 AM. Bus No.TN 38, N1944 and conductor was't wearing ID Car / Name Batch. One of men senior citizen traveled along with me from same boarded point. Usually, for Echanri Routs under bridge construction. So, Echanari would be last stop. This route only having Super-Deluxe Bus (Utter Worst Conditioned Bus ever in Coimbatore), which is having High Fair than usual buses. Example. From Gandhipuram to Echanari fair is RS27, Where as other normal buses charge RS14. So, that senior citizen asked why your demanded huge fair than normal fair. Conductor, said in single word "if you able to give what ever i asked mean i will permit you to travel otherwise get down from bus". That guy asked in very humble manner, but the conductor didnot respond properly and miss-behavior with all traveler.

I felt peoples those who are working in TNSTC, thinking they can run bus rule as they want. it should not and should respect the passenger. Because public tax is source of TNSTC.

For all TNSTC Driver and conductors should undergo to Psychological Class to know, how to treat passengers.

Bus No. TN 23 CD 5959 RAJA BUS SERVICE from Vellore to thiruvanamalai didn't let me to take the bus and mentioned in a insulting way that only polur and thiruvanamalai ticket taking people alone can get in the bus now. Because of few services like this our transportation services fails to give the correct services for the citizens. Please take required action or make sure these private services has only minimal option and give more government transportation.
Thanks regards,
Anand
CEO,
[protected]

Respected sir,

Bus no tn58n0000, tnstc madurai from erode to madurai dated sunday, 9th june 2019 time around 10.30pm . Before the last seat, window was unable to close . It was night time, can't sit with my mom, very disappointed with TNSTC service. Previously i was respect on your service. But today everything washed off. Please requesting you to provide atleast minimum comfort zone for passengers .

Thank you.

By

Dr E Dhamodharachelvam B.V.Sc & A.H
[protected]

We are travelling from vellore to Chennai.The conductor of bus No.TN 23 N 2125 at 1650 hrs on 08 June 2019 denied us to allow trolley suitcase in the bus and behaving rudely.There was no any such rule for not carrying trolley suitcase, though we are ready to pay luggage fare for the same.we have reported to the BM at Vellore bus stand, but no effective response. Please take necessary action else I will be escalating to higher level.
Regards,
D. Kanimozhi

While I was travelling to Coimbatore in bus No. TN33N2666 boarded from Salem at 7.45 pm, I have suffered more inconvenience and got upset since the rain water getting leaked from the roof of the bus and all my fellow passengers going on murmuring & questioning the worst situation got uproar. The bus running inter district taking three hours time to reach the destination should be convenient for the passengers to travel. Even though the charged amount for the travel is correct, the reason for running such a type of worst level buses is not known. Kindly arrange to take relevant action to avoid this type of buses for the trips in future.

In TNSTC Pondicherry branch, only Two Technical having T license for bus and no other doesn't have it .

if any break down occur that two people only take care of that.
so plz take immediate action for this .

The role of technical is to attend the break down but few one having bus license .

This is not fair, Please take action on that depending officer

The contractors for the bath room facilities inside madurai matuthavani bus stand are over charging. They collect 5Rs. for urinal and when asked why it is overcharged, the agent of the bathroom contractor gave back my 5Rs and asked me to go somewhere else. This is highly inappropriate.

I asked for contract papers or documents authorizing the 5Rs charge, and he denied. He did not reveal the contract details, neither the contractor name, nor his name.

He rudely answered that he is not answerable to public. This is against the public's right to know for information.

I have attached the photos of the bathroom exterior and the contractor's agent (turned his face). Following remedies are seeked.

1. The agent and his contractor needs to be warned and appropriate disciplinary action needs to be taken against them for not performing their public duty and for misappropriate behaviour

2. Exact rates for using the bathroom needs to be displayed in a board or to be painted on the bathroom wall entrance.

3. The rate authorizing document and any public contractual agreements by the contractor need to be handed to public when requested.

4. Token or receipt needs to be handed in return for the money paid for the bathroom usage.

- Karthik

Travelling from erode to gopi on 6.5.2019 at 4.21pm started In Erode _, conductor digital board showed Sathy but it is only upto Gobi _ but conductor is சேய் g that it is not my job and misbehaving, கண்டக்டர் name is PONNUSAMY. He was saying that will you cut my head if I refuse to reply. Is this the way TNSTC MINISTRY train them to behave. I want your esteemed reply. I am Dr M Sivakumar psgr tkt no. A51414 travelled.

In matuthavani bus stand, Madurai. There is no free toilet facilities, alteast government has to provide free urinating facilities. To urinate also we have pay rs5 to toilet lenders... It is a big public place where more than 5000 people come and go, there should be at least one free toilet available for public to use, all the toilets in matuthavani bus stand is compulsory payable. Kindly take my complaint and proceed the action
Thank you

On june 5th 2019, from perambalur new bus stand to chathiramanai, i have boasted into morning 4:30 regular bus.

The bus fare is 10₹. I have provided the decent 10₹ note. He didn't accept it. Attaching the copy of the same note in attachment. The conductor raised his voice by denying the provided note stating that it is not accepted by another passenger as a change.

Since conductor didn't wear the name badge. I have asked for his name, he didn't reply.