Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Address:
State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 28/06/2023, I tried to book a bus ticket from Nagercoil Vadacherry to Bengaluru in SETC. Amount Rs.850/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. Below I have attached the transaction details and the booking got failed for OB23165355. So please kindly check it.

I did logged in with Guest account only.

Booking Date : 28/06/2023
OB No : OB23165355
Amount : Rs.850/-

My Email ID : [protected]@gmail.com
Mobile No :[protected]

Address:
The Deputy Manager,
State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 28/06/2023, I tried to book a bus ticket from Nagercoil Vadacherry to Bengaluru in SETC. Amount Rs.850/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did logged in with Guest account only.

Booking Date : 28/06/2023
OB No : OB23165355
Amount : Rs.850/-

My Email ID : [protected]@gmail.com
Mobile No :[protected]

I was travelling on a bus that was coming from Ooty. I reached coonoor around 10: 30am on 29th June 2023. According to the bus timetable sheet, the bus number is either of the following:
43N0823
43N0824
43N0959
The lost item is a VR headset. it is in a grey box with a cloth texture and a small black handle. Pictures attached below

Route Lalgudi to chatram
Stopping Keezhavaladi

Government Buses are not stopping by in the Keezhavaladi stop

Sir,

Ref. : Private Bus Service problems: suggestions

Please excuse me as I have included this complaint under TNSTC against whom I don't have any complaint, but, it affects all public transportation services.
A few days back, I boarded Coimbatore city bus 1C, private company, (route Vadavalli to Ondiputhur) at stop Lawley road, time approximately 2030pm. At the door, the conductor was busy chatting on...

I have boarded bus from madurai to erode. It's almost 200 kms and duration is 4 hrs. I got bus in madurai at 5 clock and still in bus i am not reached my destination. I have enquired about the duration to the conductor he said he will reach erode by 11 am. For covering 200 kms they are saying they need 6 hrs. Kindly do some favour for the travelers

Bus number: TN 33 N 3434
Bus zonal: coimbatore

The state of waiting area in Tambaram SETC bus stand is very pathetic. All chairs are almost broken, losing the essence of waiting area. Area not cleaned properly

Date :22 June 2023
Time : 7:08 am
I am Aditya and on the mentioned date and time i travelled in Govt bus from Lakshmi garden to Gandhipuram bus stand.
Ticket fee is about 11 rupees
i gave him 21 rupees and asked for change and he replied that he will give it later. after sometime I asked for the change, at that time his behaviour was rude and he didn't gave me the change.
Ticket no :051252
Bus no : TN 33 N 2972
The conductor was not wearing his name batch.
I kindly request the transport commission to take action towards it.

I booked a ticket from Chennai to Bangalore through the TNSETC mobile app. I followed all the steps mentioned in the app while booking and made a UPI transaction. The transaction was successful, but the ticket is not booked in the app. I didn't receive any email or mobile confirmation for the booking. I need a refund. I have attached my payment billing for your reference.

Usilampatti to M kallupatti via bus only available at 9 pm next bus will be 10.15pm so lot of people waiting for one hour here lot childrens and women's are struggling... waiting for long time..i already complained via online my complaint I'd is 000972... please take action...we need bus...in between time

Tamil Nadu government has launched a scheme of free public buses for women which is encourageable.But the poor treatment of women passengers by conductors are hectic which makes us feel the denial of the scheme.
Bus : 73 D, kalaigarnagar, coimbatore (16.6.2023) conductor show poor response, ill words and ill treatment of women passengers.This brings a huge disrespect to public and government.So I request you to kindly take action and bring awareness to the transport workers( drivers, conductors) regarding the importance of behaviour to public.
On behalf of the women passengers I request you to answer the grievances and take action.

Im Manikandan im traveled today evening 6.30 from bagalur circle to hosur, Bus no H40, conductor Name : Ravi shankar he rejected my 10rs coin and asked me to give 10rs note and he said me that people not getting back 10rs from me so u give me 10rs note he said, kindly pls resolve my problem.

The bus number 52F running in the route from Eral to Thoothukudi on 13/06/2023 didn't stop at the bus stop (selva kumari hospital stop, sawyerpuram), even though the passengers have shown their hands to stop. So i request you to take proper action on this incident.

Booked two tickets from Neyveli to Chennai on June 12, 2023 over setc website online. The amount is debited but ticket is not booked.
UPI Transaction ID:[protected]

HI,
Today (June 10, 2023) I booked ticket from karambakkudi to chennai on June 14, 2023 in ULTRA DELUXE bus timing (20:30) around 22.25 pm Amount Rs.450 has been debited from my account using UPI transactions but ticket was not booked. My TNSTC Reference Number: OB22918307
Ticket booked under my name pandiyan and please find the attached screenshot for your reference. Please refund the amount to my account as soon as possible

Regards
Pandiyan .D

Dear team,

The behaviour of the conductor of the bus taken from kumbakonam at 8.00 pm on 09.06.2023 to Chennai. The conductor was aged by not behaved according to his age. He told me to get into the bus but while getting ticket he was telling let the chennai people sit at the front, you go and sit at the back.
Kindly take steps against the rude behaviour of the conductor.

Thank you

Yours faithfully
GOMATHI S
[protected]

Date :[protected]. I am a Daily traveller by bus on Return Journey from Thanjavur to Thiruvarur at 8pm. Buses were irregular or No Buses Between 7.30 to 9 Pm.. During this period Private Buses PLA & Shriram Bus service was the only source towards Thiruvarur Route bus fully loaded with Local Passengers of Mariamman Kovil, Saliamangalam, Ammapet & Needamangalam..The State Transport Buses were avoiding Convent Bus Stop or Not Stopping the Bus...

Sir, Kumbakonam to Chennai on road hotel sree apoorva kuppiyampuliur. Rest room is very very bad. Snacks and water bottle High price, labour is very bad treatment. Hotel surrounding is not clean. Pls change organised other best hotel.

Regards,
Ambikapathy Meikkappan,
Film executive producer
Chennai.
[protected]

வணக்கம். நான் ராமநாதபுரம் மாவட்டத்தில் வசித்து வருகிறேன்.நானும் எனது அம்மாவும் இன்று சுமார் 4:45 மணிக்கு சென்டர் பிளாக்கிலிருந்து (centre block) பேருந்து நிறுத்தத்திற்காக (busstand)காத்திருந்தோம்....

OB
Reference number: OB22780326
I booked a bus bangalore to chennai on[protected].
Money debited but my my travel denaied by app.
I enquired on bus stand also my booking was not done.
Yet money not refunded.

Attaching image.