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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025

Complaints 4208

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324

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

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Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 4

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Hi,

I was stopped by the conductor of the TNSTC bus while entering the bus(attached bus and conductor detail below). As I am getting down at Thamarai palayam, I was stopped to get into bus earlier and allowed to go inside before 5 minutes of its departure. They are allowing the people heading to karur to sit inside irregarding of their arrival time. Seats are reserved for them. We are also paying the money and travelling in...

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Address: ANNUR, COIMBATORE

Sir,

I am from Annur, coimbatore district Tamilnadu pincode-641653
I my area Jeeva Nagar to Annur bus stand to travel we have morning bus in Jeeva Nagar Bus stop
7.15 AM private bus
8.00 AM Town bus coming some days only, not in all days
8.30 AM Town bus

for going work we need 8.00 AM bus to come regularly from
Mettupalayam to Annur route
Please make facility for this...

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Address: TNSTC ,State Express Transport Corporation Tamil Nadu Ltd., "Thiruvalluvar House" No.2, Pallavan salai, Chennai - 600002

I had tried to booked ticket on 05/02/2024 from maduari to thiruvannamalai but amount of Rs. 385 got debited, but my ticket had not been booked. When checked the booking details it shows "Failed " status.
OB No. OB25927113
BOOKING DATE-05/02/2024

So, I kindly request to look into the issue and provide me with my refund as soon as possible....

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Address: 97A, Kamarajar Street, Villupuram

Today I traveled on Tamilnadu town bus no TN 29 /N 2719 at housur towards Attipalli at 7.50PM 21-Feb-2024. The ticket fair is 11rs and I geva it as 10rs coin and a one rupees coins.the conductor refused to accept the 10rs coin pretexting the coin is not valid and he stopped the bus and forced me to de-board the bus. The behavior is illegal and violation under section 6.1. I request the concern official to take necessary action...

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The Tracking details of the bus S43 are not updated on Chalo app for the past few days. Only one bus is showing on Chalo. Kindly, look into the same for the convenience of the General Public....

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Address: Nambiyur

I am going in this bus for more than one year but they are not coming on time. We have complained many times but they are not responding. Thier is only one bus they are providing in school and college timing so the students are standing in steps and coming. I am sincerely requesting to provide one more bus at the time of 8.00 to 8.30 and ask the drivers to come on time some times the 6.30 bus is coming on 7.30 or 8.00 this is not happening...

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Address: Chennai Kolathur

I have booked Ticket from Chennai cmbt to Velankanni in setc bus... Travel date 20/02/2024 timing 7am morning... We have reached the cmbt by 6.30itself... there is no proper help desk and guidelines in the cmbt where the platform to get bus... Because of your irresponsible attitude bus has started by 6.45 itself from the cmbt which is not the time... Since we are the reservation passengers not made a call and took the the bus... Driver and...

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Address: T R Nivas, Kalkurichy, Muthalalurichy, Thuckalay

Today morning[protected] around 5 to 5.10am iam waiting for the bus stop at Thuckalay Old Busstand to going Vadasery. That time TN 74 N 2003 bus was came and I put in hand signal to stop the bus, but the bus was stopped so far the bus stop. Iam getting off bus and move near to conductor and asking the tickets for Vadasery for that conductor shouting to me why are you stop the bus iam said that iam going to Vadasery that's why stop the bus....

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Bus no.TN 29 N 2883 S/C *52+2. I had boarded the bus from Salem at 6:00am on 17th Feb 2024.Upon reaching Dharmapuri at 7:30am I checked that my red bag has been stolen. The conductor was not being helpful in such situation and was being rude from the start and continued being rude.I want help from the authorities in finding my maroon Samsonite suitcase....

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Buses going from coimbatore to salem through bhavani bypass routes are not allowing passenger to enter into the bus if they have to drop them in between stops like sangagiri (637301) and other subsequent stops before salem and after bhavani bypass stops....

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I'm Manoj Kumar V I was travelling udumalpet to pollachi in pollachi government bus I lost my purse that's more important coz I've a important things in that & cash 500rs money is not that much important but the purse is important....

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Address: No.1/333A, Rajapalayam, Koppampatti, Thuraiyur TK, Trichy DT, Pin code - 621012

In total, there are over a hundred people living in this area, all of whom are farmers. Ninety percent of government buses refuse to stop and tell passengers to get off at the next stop. In town, there are two or three bus stops within a kilometre, but this one does not accept any stops at all. I have a resolution letter from a previous resolution, but it is useless, please refer attached document.

I request you to please take...

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Address: Salem. TN

I am writing to formally file a consumer complaint against TNSTC Salem regarding a service issue I encountered during my journey on one of your buses. The details of the incident are as follows:

1. **Date and Time of Incident**: On January 22nd, 2024, at approximately 12:30 AM, I boarded one of your buses from Salem to Bangalore.

2. **Bus Details**: TN 29 N 2756

3. **Payment Details**: I paid a...

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Address: Velachery,Chennai-600042

My father is an retired driver in Tamil Nadu transport corporation. He traveled from Tambaram to Kanchipuram
Time : 7 Am
Bus number : TN 21 1795
Bus depot : Kanchipuram depot
My father has free retired bus pass but conductor asked him to take ticket (rudely) and tell him to step out of bus Infront of every passenger. My father refused and show him the bus pass but he told it's ok take ticket or step out. He took...

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Address: Nagapattinam

TN68N1077 12, 02, 24 from trichy to Velankanni night 10, 30 pm started bus from trichy central bus stand to Velankanni, driver over speed and dangerous driving all Ladies passengers scared and they are said stop the bus but the driver not hearing and conductor talking rured, without response...

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Address: TVS TOLGATE, TRICHY

I got on the bus near sastra college. I was wearing black and white. I left my lunch bag in the government bus, near the driver seat. I forgot about it and got down in TVS TOLGATE stop. It was a new lunch bag and I liked that water bottle along with other things in the bag....

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I am small businesses man who transport milk from madharapakkam to lucas chennai through PTC regularly..

Regularly conductors in PTC bus are demanding commission for luggage other than luggage charge..

Like wise on 7th feb 2024 on 4.30 pm I get in to 112 in lucas and the conductor is demanding 150 for empty cans.
If it is ok then continue or else get down from the bus and go to other bus..
br...

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Address: Tamilnadu gov

Singanllur to theni, evening 7-7.15 ku start panna bus over speed la, ladies kitta pesikitte, mobile la songs search panni padikitte drive panraru, solliyum kekkala, ithunala passenger Ana engaluku romba bayama irukku, Feb 2nd evening 7.00 pm ku singanallur to theni start panna bus ah check panna intha driver ah find pannidalam, ithula periyakulam vantha pozhudhu oru dog melayum ethitu vanthutaru because of he is driving bus very very fast...

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I have booked to a ticket to travel from chennai to valliyur in bus no. 198ns with pnr no T51430593 booked on 16/01/2023 with travel date 21/01/2023 and consequently cancelled the ticket on 20/01/2023 with OTP comming with my mobile no.[protected] (otp no. 19173). i have not received the refund till date, i have cancelled the ticket and no refund as of now....

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Address: 17/292 ASD Nivas, CTC bus dippo backside,karumathampatti-641659.

ஐயா,
01.02.2024 வியாழக்கிழமை மாலை 7.15 மணிக்கு கோவையில் இருந்து அந்தியூர் செல்லும் அரசு பேருந்து TN33 N 3028 கோவை காந்திபுரத்தில் ஏறி கருமத்தம்பட்டி பயணச்சீட்டு கேட்ட ஹேமலதா, மைனாவதி,...

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