Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

On 27/05/2024, I tried to book 1 tickets from Chennai to Coimbatore in SETC. Amount Rs.535 has been debited from my account but ticket was not booked. TNSTC Reference Number: YIC[protected] Please resolve this complaint and refund the amount as soon as possible. TNSTC email:[protected]@gmail.com Regards, Sandhiya

Amount debited but ticket not booked
I had booked two tickets from Karaikudi to chennai on 19 May 2024. Amount Rs. 900 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
Regards Nancy

Dear TNSTC Online booking service officer,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered while booking a ticket through TNSTC's online portal.

On May 10, 2024, I attempted to book a ticket through TNSTC's online platform for a bus service. However, despite the successful debit of the amount from my account, I did not receive any confirmation of the booking....

I am doing milk business in Chennai.

I will carry a luggage of milk from daily in 112A and 112B.

I am getting a problem from the staff asking for commission apart from the luggage ticket. If the passanger is not willing they are abusing the passengers and asking to get down from the bus and suggesting to get another bus.

Is this the way a govt staff behaving with the passengers.

I am complaining the same issue for the second time but there is no response from your side.

I am facing the same issue on daily basis..

On today 27/04/2024 my wife tried to board 85 L bus at 12.15 noon which is travelling towards marthandam but she cant able to cross the road due to few vehicles. While crossing the road the driver of 85 L bus have using harsh words continuously infront of me. I dond like his behaviour i just asked her step down from bus on other stop as bus have started and i droped her on marthandam. Plse take necessary action against that driver who is not behaving like person who working for govt. He is behaving like he is giving free lift on his fortune. And kindly make sure this kind of drivers are not in service anymore or give him some kind of treatment.

I have booked ticket from salem to bangalore by 11 AM departure time. Initially i have started my journey from Chinnasalem to Salem by 8:20am. Usually it will take 2.5hrs maximum time duration from Chinnasalem to salem but bus got delayed and reached salem busstand by 11:15am . When i reached salem busstand, it could find that my reserved bus already departed but it did not receive any call from them, so i took next bus but they refused to take the same ticket which i booked . Since mistake is not mine, I request for refund that reserved ticket amount of Rs.317/-, Im feeling very bad because in KSRTC, they used to call 5-10mins prior to depart but i couldn't see that in TNSTC. Hereby i attached reserved ticket from salem to bangalore, for your reference and cross check. PNR number:L53926435

Respected sir

I have taken a bus ticket from chinnasalem to Bangalore on 21/04/2024 @9:15 pm my bus ticket fare is costed 285rs my seat was exchanged in KALLAKURICHI bus stand from a staff saying the which I was it is belongs to vip seat. The seat number is 11
Abd they didn't provide any alternative seats also

Thanking you
Kindly look into this seat issues sir

I have booked a ticket from Chennai to Kumbakonam for 4 adults.
Journey date: 19/04/2024 10:30 AM
Issue 1: I could see the journey date as 20/04/2024 and the passenger pick up time is 19/04/2024 10:30 hours.
Issue 2: I can see the Service start place as Chennai-PT DR.MGR BS and service end place as Kumbakonam. but the passenger start place as Kumbakonam and passenger end place as Chennai. But the Pick up point is Chennai.
We went to the Chennai-PT DR.MGR BS by 10 AM and checked with bus conductor by my booking was not on the list.
I tried to cancel the ticket but the amount is not refundable since the journey has already started.
There are lot of issues with the ticket.
Kindly do the needful.
Thanks

On 13/04/2024, I tried to book 2 tickets from Tirunelveli to Chennai in SETC. Amount Rs.1300 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB[protected] Please resolve this complaint and p the amount as soon as possible.

I am the school student of THE TVS School who using the government bus for reaching my home for past 6 months but today [17.04.24] when i have entered at Palaganatham at (12.35 p.m) the bus [TN 58 N 1607] is moving from thirumagalam to M.G.R bus stand. I need to go to the Simmakkal bus stand which is near the to my house . Though Iwas wearing the school uniform he compeled me to get the ticket . i was asking him that "sir as per the goverment order school students who wears uniform need not to get the ticket but he replied me stating that he asked me to go to the goverment[THE honorable Cheif minister] and ask about the rules and come, or else he told that he will make us to get down from the bus. i don't have any choice at that time so i got the ticket from him.I am attach the the serial number of the ticket [062531] SO I KINDLY ASKING YOU TO TAKE ACTION ON HIM, this was taken place last day also. FOR FURTHER MORE VERIFICATION PLS CONTACT [protected]

I have travelled in TNSTC vehicle bearing TN32 N 4010 from kilambakkam to Tiruvannamalai on 15.4.24 at 5.50 am from kilambakkam. The vehicle is too damaged, bus is very slow, damage seats and windows, bus is very dirty and giving more sound while running. The driver unable to drive this unconditional vehicle.

There is a unwanted and dangerous speed brakers made in our area which is newly laid the road there is unwanted and very dangerous speed brakes are made we need a immediate action for before happen something wrong.

To Whom It May Concern,

I am writing to formally express my dissatisfaction with the service provided by the Tamil Nadu State Transport Corporation (TNSTC) on 13th April 2024, specifically regarding the 3A Sanganapuram bus scheduled to arrive at Vadaserry Bus Stop at 1:50 PM.

Despite being present at the bus stop well before the scheduled time, the bus did not arrive. Furthermore, the incharge at Vadaserry Bus Stop has inaccurately reported that the bus arrived and departed as per schedule. This discrepancy has not only caused inconvenience but also raises concerns about the reliability of the service and the integrity of the reporting by the station incharge.

I request a thorough investigation into this matter and appropriate action against any misconduct. Additionally, I would appreciate a formal acknowledgment of this complaint and to be informed of the outcome of the investigation.

Please find attached any relevant evidence supporting my claim. I trust that TNSTC values its customers and will take prompt action to address this issue.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Arunachalam Murthy

[protected]

Hi
I have booked ticket at 6/12/24 9.44pm via chennai to madurai.amount has been debited.but ticket not generate.one week complete but refund amount not yet received. Transcation id[protected] kindly check and refund the amount

Bus no :TN01AN2388
Staring point: banglore
End point: Thiruvananthapuram
Passenger departure: hosur
Passenger end point: marthandam
In ticket booking the time shows
Staring hosur: 3.40 pm
And marthandam : 3.40 am
My departure time : 3.40 pm
My my end point time : 8.05 am
Late around 5hrs. Who will be the response about this delay. Don't say the mechanical problems. Because I asked the regular users. The give the same negative comments. They bribe some thing from the private bus operators. That's why they delay same time trips. I planned to put this story to social media. Because I missed my meeting. All other timing buses are on time

TN30N2073 bus salem to chidambaram, 10.4.24 at
8.25pm start from salem
Conductor Mr.Karthikeyan was very rude and misbehave with me and also very sout.
I was very embarrassed in this situation, he will apologize to me.
Kindly take the action.
Thank you

Dear Sir/Madam,

I hope this letter finds you well. I am writing to express my deep concern regarding a recent incident that occurred while traveling on one of your Tamil Nadu State Transport Corporation (TNSTC) buses.
On [08/04/2024], I boarded one of your buses at [Kilambakkam, Chennai], intending to travel to my destination[Perambalur]. Unfortunately, during the course of the journey, I realized that I had misplaced...

I booked the online ticket from Coimbatore to Chennai, on 10th Mar, But this ticket was not booked and replied with Failed status, And I contacted the TNSTC helpline, they checked and said the amount would be refunded within 3-5 working days. But I have not received the amount even more than 20 working days. The details furnished below.

Web site through which the payment was initiated.
https://www.tnstc.in/TNSTCOnline/advanceBooking.do
Date and approximate time of transaction
March 10, 2024 9:06AM
Amount of transaction
Rs.1510
Bank account Statement Copy (proof of debited transaction)
Attached
Name of afore-said bank or Credit Card Issuer (which was debited)
Payment made though GPAY
Google transaction ID: CICAgLD44MHuTA

Pls help me to get back my amount

நான் இன்று 02/04/2024அன்று அதிகாலை மானாமதுரை பேருந்து நிலையத்திலிருந்து பரமக்குடி மணி நகர் பேருந்து நிறுத்தம் வரை Tn 58 பேருந்தில் பயணம் செய்தேன்.. நான் மட்டுமே பேருந்து நிறுத்தத்தில் இறங்கிய தால் கொஞ்சம் முன்னதாக இறக்கி விட ஓட்டுநரிடம் அனுமதி கேட்க சென்றேன்... அதற்கு நடத்துனர் மிக கேவலமான தரக்குறைவாக பேசினார்.. நான் ஒரு ஆசிரியர்... என்னிடம் இவ்வளவு மோசமான வார்த்தைகளை பேசும் இவர் பொது மக்களிடம் எப்படி பேசுவார்.. தயவுசெய்து இது போன்றோர ல் தான் அனைவரும் அரசு போக்குவரத்து கழக ம் மீது அவப்பெயர்... இவர் மீது தக்க நடவடிக்கை எடுக்க வேண்டும் என கேட்டு கொள்கிறேன். மிகுந்த மன உளைச்சலுக்குப்பின் இந்த பதிவு...

Sir I have travelled from tirupur to dharampuram morning 8am.. the particular bus conductor not given the proper change and he is scolding me and using cursive words infront of every one.. he is abusing me please take action to him