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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in
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Updated: Jul 9, 2026
Complaints 4226
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 3

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M
Mukesh kumar c
from Salem, Tamil Nadu
Nov 3, 2022
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Refund policy

Mukesh kumar c book ticket in TNSTC on Nov 4th from nov 4th hosur to Chennai bus I'd number 1000HOSCHENS i book amount debited from my account but not book...
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A
Arunkumar1990
from Ariyalur, Tamil Nadu
Oct 30, 2022
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Duplicate ticket not provided Bus Number TN 45N2659

Address: No 2/834 A, Maruthi nagar, Ariyalur

[protected] morning 8:15am i took a ticket from Ariyalur to salem Rs120/- on 8:25am to 8:30am. TN in 45N2659 While the bus entered to Aathur bustand i realized that I missed the ticket uncertaintly. I immediately informed the bus conductor that I missed the ticket can you provide the duplicate ticket sir, he said it's not possible, i again asked sir it's a machine entered one we can get it from the machine. He said it's not possible you need...
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S
srinivasa adithya
from Chennai, Tamil Nadu
Aug 6, 2022
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Refund Status

I have done ticket booking but amount debited and transaction failed, so please let me know when I will get the refund....
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A
Arunkumar0703
Jul 30, 2022
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Not collecting 10 Rs Coins

I got into Vehicle # TN38N3541 and I asked for a bus ticket from Kmch hospital to Peelamedu and it is 15Rs.
I gave 1 10rs Note and 10 Rs Coin, but conductor returned Coin and said we are not accepting, in Coimbatore if Government person itself not accepting means where will they accept, kindly take action against this and I am travelling in bus right away on 30th July 2022. I didn't try to take any discussion with conductor as it won't...
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M
Mebin Paul Mark
Jun 21, 2022
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Ticket booking failed but cash was debited from the account

I have booked a ticket from Gudalur(Ooty) to Chennai on 21.06.2022.
Date of journey- 26.06.2022.
The ticket Booking failed but cash was debited from the account.
Ticket amount :- ₹690
The payment was done through UPI
UPI transaction ID[protected]
Kindly look into the issue and refund the amount....
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R
RajaiahCSN
from Coimbatore, Tamil Nadu
Jun 10, 2022
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Travel Concession refused for Escort of 50% disability of Orthopaedic Disabled

From Pudukottai to Coimbatore
TNSTC Bus conductor : 10/06/2022 (1.35am from Karur bus stand & reached Coimbatore singanallur @4.20 am). TNSTC bus conductor refused to give Differentially Abled person Escort concession . Even though I showed original and given copy of 50% Medical certificate. We were the only two passengers on board at Karur. I citied to him yesterday afternoon we were given only these two certificates and traveled...
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B
Balamuruganrajan
from Namakkal, Tamil Nadu
May 17, 2022
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Charging luggage charges for 3kg to 5kg

Dear TNSTC,
Today(17/05/2022), now iam travelling from Coimbatore to Erode in a TNSTC bus with a charges of rs. 83/- (ordinary bus fare) iam carrying a printed stationery around 3kg to 5kg... Bus conductor said that I need to pay for luggage charges... I opened the internet in my mobile and checked the luggage carrying rules of TNSTC and showed him that say around 20kg can be carried by a passenger at free od cost... But the conductor...
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D
Deepak Raj V
from Vandavasi, Tamil Nadu
May 7, 2022
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Under age child ticket amount received from parents

The conductor was not following the government rules. The conductor was collect the ticket for 4 years child from the childs parrents on 07/05/2022 1:00 pm. We explain transport minister Mr. S S Sivasankar said rule but ingnore rule conductor....
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P
Powerful Man
Apr 20, 2022
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Increased cost of tickets

Address: KARAIKUDI - SIVAGANGAI DT

From DEVAKOTTAI(SIVAGANGAI DT) to KARAIKUDI the TNSTC charges 17 RUPEES & private charges 15 rupees till 2019 . Due to Drainage works carried in KARAIKUDI TOWN from[protected] the buses were diverted in TRICHY NH ROUTE which takes 5+ more KM to REACH KARAIKUDI, DUE to this reason the TNSTC & PRIVATE buses charged 20 RUPEES . The DRAINAGE works carried in KARAIKUDUI were COPMLPETED in the end of 2021 and buses were operated in the Usual ROUTE....
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V
Vickyvignesh1998
Mar 26, 2022
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Extra Bus ticket Charges collected by Government bus Conductor

I have Working in company which located in pondicherry, I travel from kolinur to panruti daily, Ticket charges(kolinur to panruti) given is maximum 20rupees in chennai-kumbakonam or tanjore Bus if it is deluxe bus 25-30rs, I had watched particular conductor who collecting extra bus ticket charge from passengers (Just Identification:Blad head with wearing specs), He collecting 25rs for Kolinur to panruti(or) panruti to kolinur in normal blue...
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J
JOSEPH KINGSTON LEO MARIA MICHEAL
Mar 7, 2022
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I lost my bag TN45N4144 on 05Mar2022 evening

I lost my kids bag in this bus which was in right side cupboard. Bad color is sea blue with some decoration and 10 to 15 inches in size. Please contact if found [protected]

TN45N4144...
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A
Aru38
from Coimbatore, Tamil Nadu
Feb 17, 2022
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Tea break stop at worst shops

I would like to complaint against Tea break stops at worst shops where driver and conductor gets free food for them and they won't even worry about passengers. Today I have travelled from Trichy to tirupur. Bus stopped for a Tea break before kangeyam in a shop where no good toilets nor good food....
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G
Gokul B
Jan 16, 2022
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Tnstc bus ticket booking failed but amount debited

On 14/01/2022 I booked ac tnsctc bus ticket but booking failed amount debited in my bank account Rs 2050 please refund to my bank account help needfully.
Username: [protected]@gmail.com
Password: gokul7845...
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J
Jéàñ Dãvid
from Nagercoil, Tamil Nadu
Jan 10, 2022
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Refund not provided

Address: https://www.tnstc.in/home.html

Hello,

I have booked ticket in SETC Bus on 9th jan-2022- sunday and a return ticket on 10th jan-2022- Monday.
Due to lockdown it's been cancelled as below :-

1) Your ticket is cancelled for JourneyDate:10/01/2022, Tripcode:1605OOTNAG, PNR:T34049672, Seat:12. Amount will be credited to your account/card within 15 working days.

2) Your ticket is cancelled for JourneyDate:09/01/2022, Tripcode:2045NAGOOT,...
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K
Keerthanacute
Dec 13, 2021
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Complaint Register

Address: Panruti taluk Cuddalore district Tamilnadu-607104

ஐயா, வணக்கம்,
நான் தினமும் பணிக்கு சென்று வர கடலூர் பண்ருட்டி (பாலூர், திருவந்திபுரம் வழி) அரசு பேருந்துகளை(பேருந்து எண் 16)நம்பி இருக்கிறேன். மேலும் இடையில் உள்ள பல...
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A
Albert Vinoth A
Sep 8, 2021
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Bus condition very poor

TN57 N2208

Bus very poor. Dindigul to kovai Running.

Bus body building Totally Expired.

Very Irritation to travel today...
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A
Ashok Arun
from Chennai, Tamil Nadu
May 6, 2021
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Compliant on TNSTC

Today I was waiting at Perungalathur bus stop for boarding bus to melmaruvathur by 07.10 AM. There were lot of buses bounded to different destination which passes through melmaruvathur but none of the bus conductor has allowed me to board the bus (Due to panamdic 50% were only allowed and there was ample of seat vacancy). Almost for an hour I waited for bus but was not able board bus, I went near to the counter available at Perungalathur...
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T
Tamilvan84
from Bengaluru, Karnataka
Jan 27, 2021
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Regarding online booking through https://www.tnstc.in/TNSTCOnline/advanceBooking.do

Hello Team,

Nowadays it looks online booking of tickets in TNSTC is not working. As when we are searching for our services (which we do usually) it is showing that the services are not available for this place / date. Even for any date and even for major cities (TBM) as well :(

As am a customer of TNSTC and able to book tickets through online several times without problem earlier.

But now the...
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S
soumya v v
Jan 12, 2021
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Poor condition of bus

I travelled in 16D bus today (12.01.2021)which goes to thuckalay, which passes through arumanai between 8.05 am to 8.15 am in the morning.it was heavily raining outside and INSIDE THE BUS.There was not even a single seat which was not getting wet by dripping of rain water inside.all the passengers were getting wet by dripping of water.In this pandemic situation where each one is to take care of themselves so as to make sure one is not getting...
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C
chansarav
from Delhi, Delhi
Dec 24, 2020
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rash driving of tn government bus

On 23/12/2020 afternoon I was heading towards Valliyur from Nagercoil. A bus towards Nagercoil from Tirunelveli bearing the Reg.No. TN 74 N 2071 was rash driven (13:42 Hrs IST) to overtake an array of vehicles (includes 2 lorry, 2 cars and a load auto) posing huge threat to vehicles coming in the opposite lane. The bus driver was dare to do this on a road bend with vehicles coming in the opposite lane.

The driver's attitude...
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