Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I am the school student of THE TVS School who using the government bus for reaching my home for past 6 months but today [17.04.24] when i have entered at Palaganatham at (12.35 p.m) the bus [TN 58 N 1607] is moving from thirumagalam to M.G.R bus stand. I need to go to the Simmakkal bus stand which is near the to my house . Though Iwas wearing the school uniform he compeled me to get the ticket . i was asking him that "sir as per the goverment order school students who wears uniform need not to get the ticket but he replied me stating that he asked me to go to the goverment[THE honorable Cheif minister] and ask about the rules and come, or else he told that he will make us to get down from the bus. i don't have any choice at that time so i got the ticket from him.I am attach the the serial number of the ticket [062531] SO I KINDLY ASKING YOU TO TAKE ACTION ON HIM, this was taken place last day also. FOR FURTHER MORE VERIFICATION PLS CONTACT [protected]

I have travelled in TNSTC vehicle bearing TN32 N 4010 from kilambakkam to Tiruvannamalai on 15.4.24 at 5.50 am from kilambakkam. The vehicle is too damaged, bus is very slow, damage seats and windows, bus is very dirty and giving more sound while running. The driver unable to drive this unconditional vehicle.

There is a unwanted and dangerous speed brakers made in our area which is newly laid the road there is unwanted and very dangerous speed brakes are made we need a immediate action for before happen something wrong.

To Whom It May Concern,

I am writing to formally express my dissatisfaction with the service provided by the Tamil Nadu State Transport Corporation (TNSTC) on 13th April 2024, specifically regarding the 3A Sanganapuram bus scheduled to arrive at Vadaserry Bus Stop at 1:50 PM.

Despite being present at the bus stop well before the scheduled time, the bus did not arrive. Furthermore, the incharge at Vadaserry Bus Stop has inaccurately reported that the bus arrived and departed as per schedule. This discrepancy has not only caused inconvenience but also raises concerns about the reliability of the service and the integrity of the reporting by the station incharge.

I request a thorough investigation into this matter and appropriate action against any misconduct. Additionally, I would appreciate a formal acknowledgment of this complaint and to be informed of the outcome of the investigation.

Please find attached any relevant evidence supporting my claim. I trust that TNSTC values its customers and will take prompt action to address this issue.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Arunachalam Murthy

[protected]

Hi
I have booked ticket at 6/12/24 9.44pm via chennai to madurai.amount has been debited.but ticket not generate.one week complete but refund amount not yet received. Transcation id[protected] kindly check and refund the amount

Bus no :TN01AN2388
Staring point: banglore
End point: Thiruvananthapuram
Passenger departure: hosur
Passenger end point: marthandam
In ticket booking the time shows
Staring hosur: 3.40 pm
And marthandam : 3.40 am
My departure time : 3.40 pm
My my end point time : 8.05 am
Late around 5hrs. Who will be the response about this delay. Don't say the mechanical problems. Because I asked the regular users. The give the same negative comments. They bribe some thing from the private bus operators. That's why they delay same time trips. I planned to put this story to social media. Because I missed my meeting. All other timing buses are on time

TN30N2073 bus salem to chidambaram, 10.4.24 at
8.25pm start from salem
Conductor Mr.Karthikeyan was very rude and misbehave with me and also very sout.
I was very embarrassed in this situation, he will apologize to me.
Kindly take the action.
Thank you

Dear Sir/Madam,

I hope this letter finds you well. I am writing to express my deep concern regarding a recent incident that occurred while traveling on one of your Tamil Nadu State Transport Corporation (TNSTC) buses.
On [08/04/2024], I boarded one of your buses at [Kilambakkam, Chennai], intending to travel to my destination[Perambalur]. Unfortunately, during the course of the journey, I realized that I had misplaced...

I booked the online ticket from Coimbatore to Chennai, on 10th Mar, But this ticket was not booked and replied with Failed status, And I contacted the TNSTC helpline, they checked and said the amount would be refunded within 3-5 working days. But I have not received the amount even more than 20 working days. The details furnished below.

Web site through which the payment was initiated.
https://www.tnstc.in/TNSTCOnline/advanceBooking.do
Date and approximate time of transaction
March 10, 2024 9:06AM
Amount of transaction
Rs.1510
Bank account Statement Copy (proof of debited transaction)
Attached
Name of afore-said bank or Credit Card Issuer (which was debited)
Payment made though GPAY
Google transaction ID: CICAgLD44MHuTA

Pls help me to get back my amount

நான் இன்று 02/04/2024அன்று அதிகாலை மானாமதுரை பேருந்து நிலையத்திலிருà...⇄ பரமக்குடி மணி நகர் பேருந்து நிறுத்தம் வரை Tn 58 பேருந்தில் பயணம் செய்தேன்.. நான் மட்டுமே பேருந்து நிறுத்தத்தில் இறங்கிய தால் கொஞ்சம் முன்னதாக இறக்கி விட ஓட்டுநரிடம் அனுமதி கேட்க சென்றேன்... அதற்கு நடத்துனர் மிக கேவலமான தரக்குறைவாக பேசினார்.. நான் ஒரு ஆசிரியர்... என்னிடம் இவ்வளவு மோசமான வார்த்தைகளை பேசும் இவர் பொது மக்களிடம் எப்படி பேசுவார்.. தயவுசெய்து இது போன்றோர ல் தான் அனைவரும் அரசு போக்குவரத்து கழக ம் மீது அவப்பெயர்... இவர் மீது தக்க நடவடிக்கை எடுக்க வேண்டும் என கேட்டு கொள்கிறேன். மிகுந்த மன உளைச்சலுக்குà®�...⇄ இந்த பதிவு...

Sir I have travelled from tirupur to dharampuram morning 8am.. the particular bus conductor not given the proper change and he is scolding me and using cursive words infront of every one.. he is abusing me please take action to him

I am travelling from salem to chidambaram in a government ac bus(TN40N2139) which leaves salem by 3.45 pm, the bus has too much dust and i have dust allergy, I can't stop sneezing in the whole travel, dust even keeps falling on me, please make sure to clean the buses and make it suitable for travel, atleast appoint cleaner to ensure the cleanliness of the bus

Respected sir /madam
I P.Rubina booked a ticket from madurai to ooty on 19/3/24 for traveling date 23/3/24. In that online ticket timing was 7.40am but the bus started at 7.20am itself.pls change the timing in online booking.because of wrong timings we were in a situation to chase the bus.we were in a loss of Rs.110 for toll amount and minimum approx 300 for diesel who will refund that amount?hereby i am attaching the invoice of the ticket and sms recieved for toll amount.kindly take necessary action against this complaint.

Thanking you
Yours Faithfully
Rubina

Hi sir
Today I am traveling the bus TN21 N2129 at 12 15 from Vellore
to tambaram. Both driver and conductor talking rude with passengers.they are not public servent talking with rash words.plz take this complaint about these driver and conductor

The date is February 26th and time was approximately 10:50 - 11:00 pm when i tried to book my bus ticket in https://www.tnstc.in/home.html website and the amount was 210 for two time so it was around 420
I will attach the screenshots for proof

The seats were completely infested by bed bugs which made my travel hell. I also got rashes due to this

* TNSTC * PNR:T52671892, DOJ:10/03/2024, Conductor Mobile No: [protected], Vehicle No:TN01AN3384, Route No:303EUD. I lossed my purse with voter ID, ATM card, aadhar card and Rs.2000 cash in it. I realised it after getting off the bus. I called the conductor he has no response to search it. Then why we pay extra amount from fare amount. Please help me to find my purse with my cash and I'd proofs

Dear Sir/Madam,
My name is C. DHANALAKSHMI, I am working as a Branch Manager in Public Sector Insurance Company at Dindigul.

I am regular traveller in TNSTC bus from Madurai to Dindigul for past 2 years.

Regularly, I am travelling in 08.20 a.m Tiruppur Bus or 08.30 a.m Coimbatore AC Bus from Madurai Arapalayam Bus stand to Dindigul Bye pass.

Likewise, today 11/03/24, when we try to get in into the 08.30a.m Coimbatore bus TN58N2422, the conductor of bus refrained us to get into the bus, saying only passenger to Coimbatore alone is permitted to travel in that bus, ask us to take another bus and used unparliamentary words in the public.

Even after we explained that we are regular passenger in this bus and we will be late to office if we missed this bus., both the driver and conductor of this bus behaved very rudely on us and they let us down from the bus and used singular words in public place in Arappalayam bus stand.

When we ask them that is there any changes in the bus stop rules to do not permit intermediate stop passengers, they replied arrogantly, you may go anywhere and complaint to anybody else, we will not fear about anybody.

Sir, i am working at central govt public sector company and using public transport everyday. I am never come across this kind of arrogant and disrespectful behaviour from any driver and conductor. They not even see me as a woman passenger and used unparliamentary words in front of all passengers and not allowed me to get into the bus till last minute.
Finally, I need to take another bus because of this persons.

This situation creates me mental agony and distress, I feel like I am ill treated by your staff in front of public.

Hence, I humbly request you to please take necessary action against them and please make sure safely of women passengers travelling in Govt Transport .

I booked a ticket at tnstc on 6/3/24 i paid the amount correctly, the amount 630rs also debited from my account the next second, but the app said an error occurred, and doesn't give me any booking details. Them i contacted tnstc payment gateway through mail regarding my problem, they lethargically your amount will be refunded within 15 days. Its already been many days but the amount still not credited into my account. I later mailed them...

This is to bring to your kind notice that, on my bus journey, I have encountered with a conductor who behaved rudely with me and shouted at me stating, I was sitting in a seat reserved for old people. I would have happily given my seat to the old man or woman even if it's not reserved for them. As I'm not from Tamil Nadu, I'm not able to read whatever is written inside the bus. The way he talked was completely rude and not at all acceptable. Please guide the staffs on how to behave with the passengers. If I'm taking a video and post it in social media, the impact would be different. But I don't want to do that nor I don't want to come across such things again.