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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Jul 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 5

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S
Shona S
from Thiruvananthapuram, Kerala
Apr 30, 2018
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bus boarding point change. and bus left before passenger arrival

Address: Kanyakumari, Tamil Nadu, 629165

The ticket was booked from marthandam to coimbatore for my sister, who is a college student. We were waiting in the bus stand for so long and when enquired it was told that the bus starts only from nagercoil and the passenger can be sent in some other setc bus till nagercoil. Hence the passenger boarded another sect - chennai bus to nagercoil.

On the way, the conductor of the chennai setc bus contacted the driver of the coimbatore...
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S
senthilm2k7
from Chennai, Tamil Nadu
Aug 9, 2017
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half ticket not providing seat

Address: 600015

I was travelled from namakkal to chennai with my two child on (08/08/2017) bus no tn: 30 n 1364, my child age are 3 ½ and 7 ½ i asked two half ticket from conductor, he told if you get two half ticket i will provide one seat and you keep your child on lap otherwise you take two full ticket then take seat he force me to bring the two full ticket. I took two full ticket and travelled. As per the transport rule 3 yrs to 12 yrs need to get...
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P
Prasan.srini89
from Bengaluru, Karnataka
May 11, 2017
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Lost bag with ID card.

Address: 560037

Hi,
I have boarded SETC bus from Tiruvanamali to Bangalore on 10/05/2017, 8 am.
I lost my bag in the bus.
I don't know the bus number, but it stopped in silk board by 12.30 noon around.
Kindly help me with the procedure, if needed I can come to shanti nagar bus depot.
Description of the bag:
Black in color, 3 section.
Inside the bag you can find an pink umbrella, specs set, ID card....
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C
Complainant10293
from Chennai, Tamil Nadu
Mar 4, 2017
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Improper maintenance of busses and indifferent reply of the depo manager

Address: Madurai, Tamil Nadu, 626106

I am a daily user of tnstc Madurai cities bus route no 76 Madurai to kariapatti.The maintenance of the bus is very poor and unable to travel.The shock observer is not functioning.that leads to servere body pain..The matter conveyed the the depo manager MCB and the reply is not convincing. He said that one bus alone can be repaired daily. The indifferent attitude of the depo manager shows the poor interest of the travelers and their life....
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C
CatyRae
from Puducherry, Puducherry
Dec 27, 2016
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Very poor condition of bus..broken glasses

Address: Nilgiris, Tamil Nadu, 643204

Travelling from setc bus from gudalur to Chennai..
Poor condition of buses and windows
Also behavior of bus conductor is very harsh and bad..
While closing the window, the window crashed over my little brother.. and the bus conductor without any concern over the little kid behaved badly saying that we harshly closed the window.. very poor bus condition and bad behavior of bus conductor.. worst experience ever.. will...
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N
nathansha p
Oct 30, 2016
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Complaint about vehicle poor maintenance

Address: Tirunelveli, Tamil Nadu, 627001
Website: www.tnstc.in

Hello sir/mam, i booked my ticket today from tirunelveli to chennai in ultra deluxe (Route no 180ud bus id-e2630) that bus got water leakage in 3 seats completely (Seat 21, 22, 2526, 19, 20) passengers are standing with losing of their sleep (Include 2 female passenger-corporation staff family). We take it in to transport manager attention through contactor, but he simply replied to claim the refund r wait for 3 hrs (At kaithar toll gate)....
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Dear sir,
I am workking in irugkattu tottai sipcot. So i go to daily sriperumathur
I watting daily monning 4.30am at chengalpattu bus stand. The 82c bus comming daily irregular time (4.30, 4.50.5.15. And 5.30 am) the four time b
Us not takken right time. If the bus will come right time but the conductor not come. He comes daily minimum 10 mints late so many workking people daily face to very dificult this problem sir,...
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153 other people found this review helpful
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L
Likithmuthu
from Chennai, Tamil Nadu
Jun 14, 2016
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Over load of passengers than recommended.

Address: Krishnagiri, Tamil Nadu, 635109

In krishnagiri district at hosur, in denkanikottai to hosur route the private bus named sks bearing it's registered number as tn 70 january 6789 always fill passenger's in huge numbers than recommended. They daily carry about 100 passengers in their evening 4.00 pm trip from denkanikottai to hosur. This seems very dangerous for us to travel in bus. So please consider the grievance and take necessary action quickly....
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C
Chaituchaitanya
from Idukki, Kerala
Mar 27, 2016
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Missing item

Address: 600048

Respected sir,
I unfortunately forgot my laptop bag in setc deluxe bus on 23 rd Wednesday at 8.30pm to 9.00 pm where i was boarded at perangalatur and i departured at koyambed, I attached bus ticket with this email through a photo, my bag contains a laptop, clothes, Vit university ID card, some Vit fee receipts, debit card.
So I kindly request you to recover my bag which can be found in bus by bus conductor .
Convey...
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S
suthanaral
from Gurgaon, Haryana
Feb 14, 2016
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Fare issue

Address: Kanyakumari, Tamil Nadu, 629301

I am traveling Nagercoil to Madurai. Normally bus ticket rate 140 only. But. today I traveling this bus ticket fare 150. Just I clarify the details to conductor. He said bye pass rider. But this bus normal bus. Ngt time they are charged this rate .specifically madurai. Bus running in normal route also.stopped all the small city. How to solve this issue....
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D
dhivya velu
from Mumbai, Maharashtra
Nov 18, 2015
Aug 22, 2023
This thread was updated on Aug 22, 2023
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Lost baggage

Myself and my wife travelled from Vikravandi Toll Gate to Perungalathur in the bus (Ticket No : No 33001, 33002) which is travelling to Chennai(Coimbade Bus Stand) from kanyakumari.

we boarded the bus in vikravandi at around 9.00 AM.

While i was getting out of the bus in perungalathur, i forgot to get back my bag from the bus. So, I request you to trace my bag in the bus and kindly let me know i will collect...
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A
abbas@1786
Oct 18, 2015
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Not able to cancel the booked ticket from my login

Address: Chennai, Tamil Nadu, 600107
Website: www.tnstc.in

I booked a ticket from pondicherry to chennai. Travel date is[protected] @ 6 AM.. I am now posting this compliant on[protected] @ 10.30 PM. As per the rules we cant able to cancel before 4 hours. Then why cant i able to cancel my ticket even there is 7 more hours to travel. This is stupid and tnstc service and staff behaviours are very worst. I want my ticket refund... PNR Number : T12696651...
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J
jimreeves
from Mumbai, Maharashtra
Mar 31, 2015
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RTI reply

From J.S.Clement Gnanasekar, S/o S.John Devadoss No.9, Vasanth Nagar, Perumalpuram, Tirunelvelli – 11. To The Public Information Officer, O/o The Managing Director, Tamil Nadu State Transport Corporation (Madurai Division – II) Limited, No.2 Trivandrum road, Vannarpettai, Tirunelveli. Sir, Sub: Seeking information under Right to Information Act 2005– Reg. THE PARTICULARS...
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M
manoharan250
from Chennai, Tamil Nadu
Jan 13, 2015
Dec 16, 2025
This thread was updated on Dec 16, 2025
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TNSTC - Failed transaction, but ticket not booked

Address: Chennai, Tamil Nadu

On 13/01/2015, I tried to book 2 tickets from Chennai to Rameswaram in SETC. Amount Rs.888 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB3983797 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: manoharan250 Mail Id: [protected]@gmail.com Regards, Manoharan...
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M
manjeshr
from Chennai, Tamil Nadu
Jan 2, 2015
Sep 20, 2023
This thread was updated on Sep 20, 2023
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Amount debited but ticket not booked

Address: Chennai, Tamil Nadu

Amount debited but ticket not booked Today[protected] I had booked a ticket from chennai to Trichy on 14 Jan 2015 (20:50; deluxe) . Amount Rs. 230 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no : BSBI[protected]IG00JYRIQ6 Regards Manjeshkumar...
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V
Vedajustin
from Chennai, Tamil Nadu
Oct 6, 2014
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Poor seating and maintenance

Address: Chennai, Tamil Nadu

I have travelled a bus yesterday 5th oct 2014, which Route no -198. and Bus ID No. E-2389 The scheduled departure for the bus is 17:16hrs. But the bus has been started 18.00hrs. The seat which I booked is 28 and no permanent seat arrangement. Temporarily some thing made and push back lever itself not attached. Also all the seats back side no cover up and hanging inner parts....
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M
mrugadhan
from Mumbai, Maharashtra
Sep 24, 2014
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refused to give available seats in tnstc reservation counter mannargudi

Address: Tiruvarur, Tamil Nadu

Sir i have booked a ticket in reservation counter Mannargudi, Thiruvarur DT today and I have request them to book seat number 3&4 but they are refused to book that seat numbers even though it is available. They said our higher officials instructed us it will be allotted to Disabled only. Is there any circular sent regarding this? I believe, conductors and the employees are joint together and do not book front seats till travelling date...
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A
arch_ravindran
from Hyderabad, Telangana
Sep 9, 2014
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nuisance of liquor/ alcohol drunkers

Address: Chennai, Tamil Nadu

I am E.Ravindran, Architect from Chennai. We are regularly using the tnstc and SETC bus services regularly on weakly twice between Chennai and Pondichery. Not only us, other professtional people also travelling. In these buses the heavy drunken people getting inside and they are taking alcohol inside the buses while travelling. These group of drunken people always shouting and singing by using bad words and they are teasing and scolding the...
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Parhiban Parthi
from Ernakulam, Kerala
Aug 26, 2014
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Complaint the Bus Driver & Conductor

Address: Chennai, Tamil Nadu

Dear superiors, Im paarthi working for one private company at Chennai, my native is Meemisal (Pudukkottai district) . i often prefer for government bus to travel Chennai to my native and vise verse, but every time I'm facing this ticket issue . Conductor charging me higher amount compared to other source, there is no constant amount for same distance . If we ask against them not getting proper response from that side. . I...
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Address: Chennai, Tamil Nadu

Hi Team,

My name is Loganathan and my father working as a senior mechanic in TNSTC for more than 30 Years and we have a yearly travel pass around 4800Km per year (It's applicable for all TNSTC employees families) for entire family within Tamilnadu only on TNSTC Normal and Express bus services,

On 20th July 2014 i travelled from Salem to Chennai, I have given the travel pass to the conductor he request...
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