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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Feb 23, 2024
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Tamil Nadu State Transport Corporation [TNSTC] Phone Numbers

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Chennai District
Tamil Nadu
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600002

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 5

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A
Abishajakir
from Dharmapuri, Tamil Nadu
Nov 5, 2023
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Ticket cancellation refund not debited

I had booked tickets from tuticorin to Salem on 23/10/2023. But the next day I cancelled my ticket. Till now didn't receive my refund amount. I can't reach any toll free number. They are not responding properly. Really disappointed ☹️.
Here the PNR no T48787180.
Please respond quickly....
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Sachithananthan P
Nov 4, 2023
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Due to the bus didnt go to bus stand

The bus didn’t go to Palladam bus stand.the passenger are get away in the signal by the conductor. The passenger are walk by a hand child.i will ask the the conductor.they told to me.the passenger is not enough to go the bus stand .you walk to go the bus stand. Bus no TN30N1717 (Salem)depot bus.the are operating Salem to Pollachi.via : perundurai, uthukuli, Tiruppur, Palladam

Almost :7:00 clock in the evening...
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P
Pranesh_R
Nov 3, 2023
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Online ticket booking

I am Pranesh R from Chennai. On 03/11/2023, I have booked a ticket in an ordinary Deluxe bus from Chennai PT. Jayalalitha Bus Terminal to Erode for the date 09/11/2023. The amount of Rs.393 has been debited but the ticket has not been booked instead it shows an error msg at the end of the payment. Kindly resolve the issues as soon as possible and Pls refund back the amount....
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A
Augram
from Chennai, Tamil Nadu
Nov 3, 2023
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Not Provided a Good Customer support

Address:1/1-25A TS GOPAL NAGAR, WIMCO BACK SIDE,

Sir,

I boarded the bus on 1st Nov 2023, from Chennai Coimbad to Rajapalayam, around 9.00 p.m. i am carrying with the laptop worth 1Lakhs Rupees.

The bus normally takes break in the bus stand the same will happen in the day also morning 8.10 am. onwards bus stopped at Madurai bus stand, and the driver said 5mins bus will be halt here in front of the bus toilet is there so i entered the toilet but i am not informed...
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I am writing to bring to your attention a problem I encountered while booking a ticket through your website on 31.10.2023. I made a payment of RS.2885 for a tickets (6.Nos) from Trichy to Tirupathi on 01.11.2023 but unfortunately, the ticket was not booked, and the payment was deducted from my account.

Transaction ID:[protected]
Payment Method: Bill Desk -UPI- Gpay

I have attached a copy of the transaction...
+1 photos
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Name : S.Vishvesh
Address: Plot no 5 Amman nagar East Amman nagar kattur ellakudy post TRICHY, tamilnadu
Pincode:620019
Email address: s.[protected]@gmail.com
Contact Number: [protected]
Date: 30/10/2023 ( 3:15 am )

Subject: Complaint Regarding Water Leakage in TNSTC Bus

Dear Sir/Madam,

I am writing to bring to your attention a serious issue that I experienced...
+6 photos
+1 videos
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M
ManiBharathi23
from Tirupur, Tamil Nadu
Oct 25, 2023
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Carlessness in Hygiene and pest control

I am writing to express my deep dissatisfaction with the condition of one of your buses that I recently traveled on. On [25/10/23], I boarded one of TNSTC's buses, which was plying on the [Coimbatore to chennai * TNSTC * PNR:T48724216, DOJ:25/10/2023, Conductor Mobile No: [protected], Vehicle No:TN01AN3220, Route No:460NS], and I would like to bring to your attention a severe issue I encountered during my journey.

The bus, while...
+3 photos
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G
Gokul jeyabal
from Mannargudi, Tamil Nadu
Oct 24, 2023
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High price ticket charges in private bus(New star)

Address:None

This is Gokul from the Thiruvarur district. Since my early years, I have resided in Valacheri.
I left my village of Valacheri and travelled to Mannargudi today, October 24, 23. About 15 kilometres separates them. According to government regulations, it costs Rs. 12 to go from Valacheri to Mannargudi; nevertheless, commercial bus transportation charges a hefty Rs. 15 for the same route. I hurt more from it. Please intervene to prevent...
+1 photos
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M
Manikandan@24
from PUDUKKOTTAI, Tamil Nadu
Oct 21, 2023
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Lost my pink bag

Address:104/1 malai yandi nagar keeranur pudukkottai kulathur t.k 622502

Lost baggage
Myself Manikandan from Kongu engineering college travelled from erode to karur in the madhurai bus cbe ltd OD[protected]

we boarded the bus in erode around 6.25pm
Bag colour: pink colour
Bag name : tharagai...
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P
PrabuKS
from Krishnagiri, Tamil Nadu
Oct 21, 2023
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Purse with ID cards

Respected sir,
My name is J. Abdul Moinuddin, I travelled from Chennai to Krishnagiri from CMBT bus stand koyembedu on 20th November, 2023 in a special bus.
During my travel I lost my Purse inside the bus which contains cash and other important documents.

We started our travel from 4.30pm. It is the only bus started from koyembedu while all others buses shifted to poonamalle. I forgot the bus number but I have...
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S
S.Shaahir Ahamed
Oct 21, 2023
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Refund for Bus

Date - 24/10/2023
PNR - T48159021
Route - Chennai to Kumbakonam
Service Class - AC Sleeper
Route No - 303AB
Trip Code - 2230CHEKUMBA
Departure - 23:15:00...
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S
Sneka P
Oct 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

Address:Coimbatore

I attempted to reserve two tickets with SETC on October 20, 2023, from Coimbatore to Tiruchendur. My account has been debited for Rs. 900, but the ticket has not yet been reserved. Please settle this issue and issue the money back as soon as you can.

I have attached the transaction snip below for reference....
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Address:3/134D,12th cross street, Nehru Nagar, Dharmapuri

We were traveling from Dharmapuri to salem in ordinary govt bus ( TN 29N 2773) morning (8.30 am -10.00am), i was travelling along with my Dad (71yrs old ), we requested to conductor to stop at Manipal hospital, salem but th3 conductor refused to stop, which leads me to get down in another traffic place and return by some other bus. The ordinary givt bus stopped at various places around 20 plus stops during the journey ( some places bus stop...
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21G
Bus number ending with 1457, the conductor assumed I'd be okay with him not paying me back rs1, the ticket costs 19 and I gave him rs20.
He went to the other end before I could ask him and the bus got crowded....
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P
Prathiparengan
Oct 16, 2023
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Amount debited from my account

Dear Sir/ Madam,
I have tried to book one ticket of ₹425 from Coimbatore to Tirunelveli on 11 oct, 2023 through Tnstc mobile app. Amount of ₹ 425 debited from my account but ticket not booked. I have sent mail to billdesk lot of times by attaching bank statement and booking status of ticket ( OB ref no : OB[protected]. They didn't give approval for my refund and they not responding. Kindly do the needful....
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S
SenthilBalaji P
Oct 16, 2023
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Money debited but ticket not booked for many times

[protected], On this date i booked a 2 ticket from salem to chennai on RouteNo:2225SALCHEAC, but the amount of 1025 is debited and the ticket is not booked.
contact details:+91-[protected]
EMail: [protected]@gmail.com...
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E
ErHariAkashP
Oct 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Refund Immediately

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 28/09/2023, I tried to book a bus ticket from Chennai to Rajapalayam in SETC. Amount Rs.600/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.i need money immediately.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 28/09/2023
OB No : OB24716156
Amount : Rs.600 /-...
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M
Makilamithra
from Coimbatore, Tamil Nadu
Oct 14, 2023
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Male passenger is allocated in ladies quota

I booked a ticket in setc bus from Chennai to mettupalayam for journey date of 13th Oct. I booked the seat no 13(W), which is under ladies quota.
But the conductor given the seat no 14 to male passenger.
I asked conductor how he can gave ladies seat to male passenger but he replied that "it was cancelled". And also I asked him to allocate some other seat to that male passenger, but he refused by saying there is no seat available.br...
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A
Oct 14, 2023
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Bus driver behaviour

Raguram bus from Tiruvannamalai to kalakurichi route bus.I am disappointed in bus driver and the conductor on arrogance behaviour towards me as a women.They asked me to get down from the bus and take another bus when I about to take ticket for vanapuram place Eve though the bus is half empty.I was not feeling well to stand.Need nesaccary action to be taken on both driver and the conductor....
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V
Vasant1750
from Kattumannarkoil, Tamil Nadu
Oct 14, 2023
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Money debited but ticket not booked | UTR: 328733071961

Hi,
I tried to book ticket in tnstc website from CHIDAMBARAM to CHENNAI on 23rd Oct.
During transaction, I choose UPI to make payment, and my money(Rs. 290) got debited but seat not booked.

UTR:[protected]
Transaction ID: T2310141330219449951807
Collect Id: ICI9cc129d[protected]a26db[protected]

Request you to help to get a refund

Thanks...
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