Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Dear sir/madam, iam travelling from thiruvannamalai to adayar( chennai) .bus no TN 32 N 4183. Conductor told that bus departure time is 9.45 pm at thiruvannamalai bus stand but bus started from 10.00 pm. And the main problem is they allow drunken person.many of ladies and passengers here, how they allow drinker. And one drunken person sit next to me.he is having a symptoms of vomiting.its irritated and trouble for me.i complaint to the conductor, he told that "change the seat of the person on hotel".but he didn't do it.then i asked about that, he is rought to speak me and said that give back ticket and go for next bus.its is the proper behaviour.???? How he should allow drinking person in buses.they didn't follow the rules and he said that i would stand or change bus..how its looking like.he is supporting the drinking guys.i think the conductor name is kanagaraj.please take immediate proper auction on him.And i expect reply from you.please take action or else i go for consumer court.thank you

Respected sir,
I boarded one government bus from puducherry to villupuram ( tamilnadu) on 24.09.2021 at 7.30 pm and reached villupuram at 8.45pm night. After departed from villupuram I found that my purse was missed while traveling from Pondicherry to villupuram in that government bus. I tried contacting villupuram busstand authorities through phone but i couldnot reach them. My purse contains important documents like my original driving license, voters id, aadhar card, debit card and my passport size photos.it is a light brown colored purse. So i request you to kindly help me finding back my purse please. Thanking you

I boarded the ultra delux bus in Bangalore silk board at 6 pm. They charged ticket price of 315rs for Vellore. hosur bus stand by 7pm, since only few passenger is available they almost waited for 1 hour to get the bus full. 8pm started from hosur and with in 40min they halted half an hour for having dinner. Then they reached Vellore by 12am.
My concern over here is before giving ticket they should tell about the stopping in hosur for 1 hour and dinner they will stop, so that passenger will decide wheather to go or not.

Sir/Madam, I make use of government bus( 15M, Rosemiapuram - Nagercoil) which has free ticket service for female passengers. But they are not stopping by the bus stops they need to stop and the conductors are not issuing the tickets properly. Kindly take necessary actions. Thank you.

Dear sir,

I am traveling from trichy to tanjore express bus, the bus started at trichy almost 10.20am, the conductor charged Rs.43. The driver keep on talking In his mobile more than 30minutes. Still now the bus didn't crossed vallam. Almost the travel time is 1hour. Please take necessary action.

The bus belongs to edapadi euhidepot.

Actually I travel from perambalur to no 1 tolgate by tnstc bus no TN23N2431 dated 23/09/2021 ticket no 500375.but the charged perambalur to tirchy charge 55 rupees ..so kindly take necessary action against this charge..condector told in higher side they not give stage list on my worksheet.so kindly take necessary action against this compliant..

In news they not even mention to ask ticket from college students but many buses new buses which were arrived recently in red colour eventhough they are govt bus they asking ticket fare from college and school students.

Iam from Gandarvakottai, we Need more bus, there are only few bus running Gandarvakottai to Sengipatti, these are not enough for people and people and students are waiting for more hours for a bus so, please please please increase the bus trips for or more bus to the above destination sir, and at this time iam typing this message in Sengipatti bus stop and the important thing is iam really waiting for bus for 2 hours but, I don't know when the bus will come it may take 1 hour or 2 hours or more... So please help this people for better journey sir🥺🥺🥺

Dear sir,
The conductor here was too rude to people including me while giving away tickets. He had no patience and started speaking ill of me when I just wanted a certain doubt cleared for the bus stop for my destination as I was new here. I just asked him if he gave me the right ticket as there are two stops with the same bus station name to where I am getting down. For this he got angry and shouted for absolutely no reason. No matter how stressful the job he cannot lash out like this. The stop I want to get down is L and T, there are 2 stops with same name like that in the Kondrathur route. One is L and T company and other is L and T after Bhaikada which I wanted to get off to.
Bus no: TN 01 N 5825
Date: 22/09/2021
Time: 9.38 am
Bus is 88C to the best of my knowledge, but please rely on bus no. Provided.
Please teach conductor on how to behave in a proper manner.

Not only on 21-Sep-2021, govt town buses are not picking up the passengers at Karuparayan koil bus stop in Nasiyanoor(Erode district) after 5pm, it happened frequently to elders/ladies. Sometimes don't allow the passenger to alight at the respective bus stop instead stopped at next bus stop with reason of delay in time or not for a/few passenger.

I dint understand how the bus conductor and drivers behave soo rude/rash to passenger who are elders alight and boarding without any respect.

Is it due to the govt announced free pass to women or have to show collection in bus trips. Dont know the cause, but it should be in action to prevent further worst to passengers utilize the govt buses.

Hope some action will be taken to avoid such an incident again in forth coming days.

நான் நீலகிரி மாவட்டம் குன்னூர் வட்டத்துக்கு அருகில் உள்ள பில்லூர்மட்டடம் பகுதியில் இயங்கிவரும் அரசு உதவி பெறும் பள்ளியில் பணி புரிந்து வருகிறேன். கடந்த செப்டெம்பர் 20ம் தேதி (2021 ஆம் வருடம்) தமிழக அரசால் வழங்கப்பட்ட இலவச காலுறைகளை பள்ளி மாணவர்களுக்கு கொடுக்கும் பொருட்டு குன்னூர் வட்டார கல்வி அலுவலகத்தில் இருந்து காலுறைகளை பெற்று 3.15 மணிஅளவில் இலவச காலுறைகள் அடங்கிய என்னுடைய கட்டைப் பையுடன் ஆர்ச்செடின் செல்லும் பக்காசூரன் மலைக்காட்சி பேருந்தில் ஏறினேன். நடத்துனர் அவர்கள் பயணச்சீட்டு எடுக்க வரும்போது என்னுடைய சிறிய விலையில்லா பொருட்கள் அடங்கிய பைக்கும் சேர்த்து லக்கேஜ் டிக்கெட் எடுக்க சொன்னார். இது ஒரு சிறிய அளவிலான பை இதற்கு ஏன் கணக்கில் எடுக்க வேண்டும் அதுவும் இல்லாமல் இது தமிழக அரசால் மாணவர்களுக்கு வழங்கப்படும் விலையில்லா பொருள் இதற்கு ஏன் லக்கேஜ் எடுக்க வேண்டும் என நான் கேட்டபோது. கண்டக்டர் அவர்களும் டிரைவர் அவர்களும் என்னை பேருந்தில் இருந்து இறங்குமாறு கட்டாயப்படுத்தினார்கள். மழை நேரத்தில் என்னை பேருந்தில் இருந்து இறக்கி விட்டு விடுவேன் என்று சொன்னதும் தமிழக அரசு இலவசமாக வழங்கும் பொருள்களுக்கு அரசு பேருந்திலேயே லக்கேஜ் டிக்கெட் எடுக்க வேண்டும் என்று கட்டாயப்படுத்தியது டன் பயணிகள் முன் நான் ஏதோ குற்றம் செய்தது போல் என்னை திட்டியதும் எனக்கு மிகுந்த மன உளைச்சலை கொடுத்துள்ளது. ஓட்டுநர் பெயர் ஸ்டீபன் (சீனியர் டிரைவர்) நடத்துனர் பெயர் தெரியவில்லை. பேருந்தில் விலையில்லா பொருட்களை சிறிய அளவிலான பையில் எடுத்துச் செல்வதை கூட லக்கேஜ் டிக்கெட் வாங்க வேண்டுமா. குழந்தைகளுக்கு இலவசமாக வழங்கும் பொருட்கள் அரசு பேருந்தில் ஏன் இலவசமாக அனுமதிக்கக் கூடாது. இதற்காக என்னிடம் தகராறு செய்த ஓட்டுநர் நடத்துநர் இருவர் மீதும் நடவடிக்கை எடுக்க வேண்டும் என்று தாழ்மையுடன் வேண்டுகிறேன்.

Sir. Am doing teaching at the pillormattum government AIDED school. Coonoor. Nilgiri district. Tamilnadu. In September 20 2021 afternoon 3.15. I was traveling in the pakkasuran malai bus which was going to archedin with my big shop which contains tamilnadu government free boots for school children. The conductor come to order me to baught a luggage for the government boots. The driver school me to get out from the bus if you don't buy a ticket. The driver name is Stephanie ( pakka suran malai. Drouge via) I don't know the conductor name( not wearing name batch). Please step an action against the driver and conductor.

Hello all. I am ishwarya from masinagudi. This is the general complaint against the state transport. Yesterday (20.09.2021)I travelled in local bus from aruvankadu to ooty. The bus top is fully leaked due to heavy rain.Even passenger can't even sit in the seats. Passengers, driver and conducted got troubled because of this issue. Kindly resolved the problem.
Note
All buses are well maintained. One or two buaes having this issue

Thank you

Hi Sir,
I am vignesh yesterday (19/09/2021) i tried to book ticket from madurai to chennai .in your application in my mobile.After i selected the seat and i made payment through UPI transaction .Rs 505 is debited from my account and ticket is not confirmed.MY UPI Transaction id number =[protected]
and this is the 3 rd time its happening to me in this month only. .Balance of rs 960 is pending.My UPI transaction id =[protected],[protected] .Kindly refund my amount.I am in need of that money.

Thank you.

Respected sir,
I traveled Chennai to Puducherry on[protected] via TN32N4636 Boarding Pallavaram at 6 PM...The Bus, Service type was LSS SUPERFAST and also I paid 150 rs ...Usually normal Service busses are Charging 125 Rs Only...Extra Money No Issues but Driver Stop the Busses On Every Stage like Guduvancherry, Maraimalai Nagar, Maduranthagam and Thiruchitrambalam etc...Driver Stopping Every Stage at the time people Boarding, He didn't Follow any Covid Pandamic Awareness...When a ask to the Conductor replying Unnecessary words to me...I really disappointed about TNSTC...

TN 32 ñ4321 travelling from tittakudi to thiruvannamalai ..driver and conductor are not allowed us to continue in the same bus..conductor informed this is main point so we need to take only Bangalore passenger...

Ridiculous and unacceptable.. If passengers start from point..driver and conductor are deciding about passengers travel...

TN74N2035, I traveling the ngl to thirunelveli point to point bus today morning 9.40 am..ticket 67 rs..conductor not give correct balance ..1 rupee not given.. i ask to give my 1 rupee.. but he say i have no changes to give that one rupee, but he have more coins...please taken that on a complaint..

Hi sir/ madam
In ranipet district some bus driver and conductor is not giving respect to the women who is in the bus. And behaving harsh to the women. And they not wait for the passenger to climbing in the bus they take the bus when women's are there to climb in the bus. ( 7 vellore to walaja ) @8:30-8:45 is the timing when the bus arrive in kannamangalam kootroad. They not stop the bus when they see the lot of women's are waiting for the bus. If the bus empty also they not stopping. They not respecting to the women's and behaving harsh to the women. They asking why you came to this bus. Go for another bus and forging women to go for another bus

Dear sir/madam,
Kindly arrange special buses for festival seasons. Many passengers affected for this issue. In 14.09.2021 night time no buses for madurai to chennai route. Private bus agent or calling for travel in private bus. So kindly consider issue.

Bus No:597C, TN-01, AN-1443 bus is collecting bus fares from women, school and college students ... Even though we showed the GO of free transporting facility for women and students.. They didn't consider it.. Then what it is the use of announcing such plans when it is not executing properly.. Please take some immediate actions on such bus conductors