Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I'm from Tiruppur District.I have travelled in the bus no "32" which is from "Tiruppur - karumbathampatti" Usually at night time its from "Tiruppur old Bus stand to Avinashi" travelled on it, at 10pm from Tiruppur railway station...
Without asking price I gave a amount to conductor. After I asked ticket price to him..
He said ₹2 extra for each Ticket...
Then I Just asked him "It's ₹7 only know sir" in polite way
I never fight or refuse to pay, I got a doubt. I just asked...
He returned money back to me and tried to whistle and
He said "Get down from bus" (on the road)
Then I said "I just asked, why are you shouting"
Conductor said : You are not the person to teach me about ticket price
Me: Usually it's only ₹7, thats why I have asked and i am living in the same district.
Conductor said : The price what's I'm telling is final, if you are ok, pay and come . Orelse get down (நா சொல்றது தான், தேவைனா வா உள்ளன இறங்கு)

Worst words from him.
I never notice his name. I think he needs a training to handle passengers. I have seen very polite conductors and drivers even the passenger are rude...
I very disappointed on this journey...
They think we got government work so no one can ask questions from us... But it seems very worst
I think you can take necessary actions about these kind of issues.
Thanking you
Be safe

Yesterday in omr padur bus stand nearly 5 women were waiting for a bus and women's free transport bus arrived and it didn't stop by seeing us. Same thing happened many times and we don't know what to do and for what purpose that bus is moving. Please consider it

ஓமலூர் - பொம்மிடி செல்லும் பேருந்துகளில் மாலை 6.10-கு மேல் இரண்டு பேருந்து ஒன்று மாலை 6.45-கும் மற்றொன்று 7.10- கும் வரவேண்டிய இரண்டு பேருந்துகள் வருவதில்லை கேட்டால் போதுமான பயணிகள் வருவதில்லை என்று தவறான தகவல்களை தருகின்றனர் ஆனால் உண்மையில் அந்த நேரத்தில் தான் தினமும் சேலம் வேலை செய்ய செல்லும் நபர்கள் அப்போது தான் (மாலை7.00) வருகின்றனர். இரண்டு பேருந்துகள் வராததால் அவர்கள் பெரும்பாலும் ஓமலூர்- தருமபுரி செல்லும் பேருந்துகளில் ஏற்கின்றனர் தீவட்டிப்பட்ட�...⇄ இறங்கி அங்கே 8.15 கு எடுக்கும் பேருந்தில் ஏற்கின்றனர் இதனால் வீட்டிற்கு செல்ல 10 மணிக்கும் மேல் ஆகிறது. இதனால் 8.30 கு வீட்டிற்கு செல்ல வேண்டியவர்கள் 1.30 மணி நேரம் தாமதமாக செல்ல வேண்டிய நிலை ஏற்பட்டுள்ளது எனவே தயவு கூர்ந்து மன உளைச்சலுக்கு ஆளாகும் மக்கள் மனத்துயரை போக்கி அருளுமாறு பணிவுடன் கேட்டுக்கொள்à®...⇄

As a passanger from methanagar got 147B bus and the bus number TN01 N-5487 the bus conductor treated the passangers by unparlimentary words . requesting to take the neccessary action on the concern person. Thanking you.

I boarded a bus to salem at Coimbatore Hopes college bus stop on 16th August 2021 at 6.15pm.. I asked the bus conductor named SEENIVASAN whether it is 1 to 1 bus or normal bus which goes to inner city of areas .. He said "YES" for my question.. then I stepped into bus.. after sometime he asked me ticket charge of Rs.135/- .. I know the cost for 1 to 1 bus is Rs.155/- something.. so again asked whether it's one to one ... He again said "yes" for my question... Then the bus goes to inner cities.. it crossed perumanallur .. I asked the conductor again.. he said it's last inner area stop hereafter it won't stop..but it goes inner area again..

Due to the false hope of conductor I boarded into bus...it was such a worst one ... Just for boarding the passenger the conductor told me false hope.. I have 45mins delay for salem, compare to 1 to 1 bus...

Also after sometime I reached Salem.. I said to conductor that don't give false hope for anyone.. After that he behaved very very rudely.. and I take him to office there.. but the station inspector incharge ( I don't know the exact posting of him.but I think he's incharge there) the responsible inspector warned the conductor.

Such a worst travel experience .. and I was 45 mins delay ...

The conductor behaved very rudely..kindly take immediate action on him

I hereby give the bus number and conductor PR number

Bus no : TN 33 N 3213
Conductor name : SEENIVASAN
PR NUMBER : 42219
Boarding time of me at Hopes college bus stop Coimbatore : 6.15pm

Date - 16.08.021
Something peculiar is happening in Madurai Maatuthavani bus stand. Today morning 5 am i was waiting to board a 1 to 1 route bus to trichy. I skipped two Kumbakonam depot bus since it was 1 to 5 route. Then came a Tirunelveli depot bus showing 1 to 1 bus route. The conductor made all the passengers to board saying it as 1 to 1. after 15 minutes, some tnstc employees in the bus stand made the conductor to announce it as 1 to 5 bus.The conductor was also frustrated as it usually runs as 1 to 1 only. Some tnstc employees are taking decision of their own without any notice and making as suffer. it took me three hours to reach trichy. I was late to my job and the day was totally spoiled because of their(tnstc employess in the bus stand) internal politics.
We need 1 to 1 buses to be plied frequently to Trichy.

Hi,
I was waiting for the bus to veeravanallur, there was a bus which was going to ambassmudram, i had a laggague of small grinder, brought from Shop 2 kg one almost the wait was approximately 7kg. The conductor did not allowed to board the bus, he spoke in such a way as the bus is his own property.

We are a members of 50 and more travelling from Madurai to Trichy between 3 - 4 pm.
Normal travelling time from Madurai to Trichy is approx. 2 hours.
Since all buses are made as 1 to 5 moving into 5 and 6 village areas the travelling time has now become 3 hours and more time
For working people it creates a big problem spending 3 hours at evening and creates a problem for the next day.
So please make arrangements for point to point buses to travel

I am Yuvaraj working as Asst Manager in canara bank Hosur, Daily I am travelling from krishnagiri to hosur and I have never seen a conductor who behaves to the passenger like this, keeps on shouting all and when I tried to take tickets he was not listened and went back after 20mins he came and asked why you have not given to me before and shouting and abusing me.As I am a govt servant which I didn't done any any mistake how can he abuse me.And I am politely asked his name but he didn't say he hided his batch and shouted "you go and complaint where ever you can nothing can happen to me". Kindly take action against him. Or I will forward my complaint to any higher level until he makes sorry for that. Bus details TN29 N2871 morng 8.30 I boarded krishnagiri.he didn't tell his name.

In the afternoon around 2-3 ill be waiting in nandhanam bus stop to return to my home in west saidapet so i have to wait for 18k buses.
But in that time i have to wait for more than 45 mins to ger the bus.
Just before reaching the bus stop three buses go jointly and after that none will come. And again mostly three buses will come jointly.
Either the buses are not coming on time or the two to three buses comes same time.

That is the main reason that buses are not coming on time.

Rate is high and food quality is bad.If we ask question against the issue.they are using foul languages.Driver and conductor also supporting for the staff members.canteen should me customer friendly.I believe you will change everything as soon as possible.photo of bus and canteen is uploaded(route between madurai to salem via karur).

Sir,
Am vaisali working in MNC today evening am boarding bus In spicot Tirunelveli enterece @ 5.45. in that time conductor asked every one who are not taken the ticket in that time am not heard his voice. And them am trying to reply but he is not allowed to speck me i[censored] don't want ticket you just run out the bus. I am trying to explain him he didnt accept my words. That time bus was stopted all are watched to be am soo embarrassed.his words are soo hard to me. Am soo hurted. In that time am crying. Please take action to him. Gangaikondan bus .9 d vanarpettai bus 9q gangaikondan

We traveled in a tamilnadu government bus from tadukkupet to Arakkonam in 14/08/2021 in that the bus collecting the tickets for ladies and had no free tickets so kindly take a sivire action in that bus
The bus number is TN 21N0950

I am travelling from poonamalle to chennai at 2 pm[protected] and give penalty for low weight luggage ( 200 rs)

TN 30N1980 This bus go to salem kondalampatti to tiruchengode. This bus conducter is give wrong ticket and don't give correct balance and behavior is very worst please take action immediately

Waiting for 1 and half hour in bus stand. The bus is not stopping at kativakam stop. The stop is next to the gulf company.

I am living in the Thairpalayam village.For our village there is insufficient bus transportation.In evening time we suffer a lot...please kindly take a step regarding this

கன்னியாகுமரி மாவட்டம் நாகர்கோவில் மண்டலம் குழித்துறை கிளை I மேலாளர்
Siva Sakthi Ayyappan அராஜகம்.களியகà�...⇄ பேருந்து நிலையத்தில் பெண்களுக்கு BM குடுக்கும் தொல்லை . "உனக்கு எங்க போனும் எப்பவும் இந்த time ah வருவ வீடு எங்க " என்று பெண்களின் விவரங்களை கேட்பது மட்டும் இல்லாமல் அருகில் வந்து பேசுவதும் . பெண்களை நோட்டம் இடுவதும் பெண்களிடம் தவறான முறையில் முக பாவனை காட்டுவதும், தவறான நோக்கத்துடன் சிறுமிகள் முதல் பெரியோர் வரை பார்ப்பதும் இவரது நோக்கமாக இருக்கிறது .
இதற்கு துணையாக சங்க உறுப்பினர்களு...⇄ உள்ளனர் .
இதனை நான் தினமும் களியக்காவிளை பேருந்து நிலையத்தில் கவனித்து வருகிறேன் .
எனவே இது போன்ற தவறான கிளை மேலாளரின் மேல் தகுந்த நடவடிக்கை எடுக்கும் படி மிக தாழ்மையுடன் கேட்டுக்கொள்à®...⇄ ...
🙏🙏🙏🙏🙏🙏🙏🙏ðŸ™�...⇄

I am Sanjeevi Raj, from Trichy my native place is madurai. Weekly once iam traveling from madurai to trichy in TNSTC bus, for past 2months iam noticing this issue.1-5 madurai to trichy route bus drivers and Conductors Cheating the public by saying "their is no 1-1 bus for Trichy to Madurai. 1-5 buses are only available" most of the family and one time users are believing their words and travel in 1-5 buses. But regular user are wait for the 1-1 Bus and use the facilities. Iam not cheated by those cheaters but I can't digest this issue. I feel the public are my family members so I registered this complaint. Please take action and do the needful. During this pandamic situation. Using one to five bus are highly risk comparing to travel in one to one buses. So must take the action to solve this issue. The officers place in tha platform also encourage the drivers and Conductors.

Please give the reply via email or phone by [protected]@gmail.com / [protected].

I waste travelling to kodikanal from karaikudi near natham, then they bus went to natham around 9.40 for changing the tyre but upto10.30A.m there was no proper work.en in depot, it affects the public, kindly do the necessary action on it.
Regards,
N.Ramalakshmanan
[protected]