Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Traveling to kodaikanal to palani bus.started at 12 pm from kodaikanal. Reservation did for 10 rupees. From shanbagnur conductor started rudely behaving with me . I was carrying a bagpack which I should keep on the pathway. There is no other way to keep the bag. He started abusing me because I am not from tamilnadu. He abused me scolding me as I from Kerala. This racism can't be tolerated.

Dear Sir,
on 20.08.21 at 6.00 am, 2 buses are parking in front of Alandur Cement raod bus stop for tea break and disturbing public to wait in tyhe main road for bus in the rainy time / Season. Govt provide us seat in bus stop for public convenience. And it is repeated issue. Every day morning, driver sign for duty and bring the vehicle our and parking both side of alandur MKN road causing public disturbance and safety issue.
I asked the driver to move next to bus stop. But he used bad words and try to attack. Pls instruct Alandur depot team to avoid parking in front bus stop like public disturbing.
Misbehaved driver vehicle detaisl.
Vehicle no - TN01 AN 3838
Place - Alandur Cement Road.
Bus depot - Alandur depot, Chennai.
Date & Time - 20.08.21 @ 6.00 Am.

Thanks,
Kamala Kannan.
[protected]

Today morning I travelled from redhills to soolaimeni. At that time there is heavy rainfall in redhills. I got uthukottai bus from redhills. During that time I thought we don't need umbrella because now we are in the bus so umbrella is not necessary for us . when I entered into the bus then only I recognised umbrella is needed inside the bus also. the condition of the bus is not good. there is no wiper in the bus . Below I attached the video also. kindly take necessary steps

I'm from Thirupparankundarm
When I'm returning from Coimbatore to Madurai, at night 11.30 I got that bus in Arapalayam( Thirumangalam Bus)
I ask ticket for Thirupparankundarm from conductor but he respond me rudely, I don't know his name, please take Severe Action against him or I will lodge to Higher level

For more than one hour no single bus available for the area towards sitra to kalapatti from gandhipuram coimbatore. From sitra share auto also charges more and carrying people more than seat capacity.. Even in this covid pandemic.

Now a day tn local bus free for ladies

But bus driver didn't stop the bus on their stop.

And insult all the ladies.

Driver didn't stop the bus when ladies waiting for bus .

If ladies travel in a bus they stop too much distance from bus stop

Especially today 20 August 2021 ( 1:00 P.M ) TN30 0768 bus didn't stop the bus.

Tn local now a days free for ladies.

But bus Driver didn't stop the bus on their stop and speak bad of ladies.

I travelled on 20/08/2021 -1.30AM from Chennai to kallakurichi. At the time rain came. That rain water came into bus through top roof. Passengers get disturbed and also not able to sit in their seat. Seats were soaked. All passenger are standing. I requested to TNSTC, provide a good condition bus to passengers. It will give comfort to passengers. Please consider my request and take immediate effective action for that.

I travelled from Chennai to kallakkurichi on 20/08/2021 - 1.00AM. At the timr, heavy rain came. That bus condition are very worst. Rain water came into bus through top roof. All passengers in this bus get disturbed and also not able to sit in their seat. All of them get standard. So please make sure to provide a bus as good condition. It will help to more passengers and give that comport also.

I took 99A bus from pudhunagar bus stop and got down in medavakkam. I took ticket as well. After that my purse is missing.please help

In Madurai mattuthavani bus stand 19 Aug 2021 in time of 6:10 the arupukottai route private bus, I am not sure which number is correct TN64BW5837 or 5834 something.. They not pick up passengers of nearest stop with rude behaviour, he say don't travel on our bus,

many buses are here in mattuthavani I know about it, but these private bus conductor behave rude and fight with arquement with peoples, in a time 8 or more people's waiting for these specific bus in same nearest bus stop but they ask don't travel our bus.

My point is ...
All private buses doing work with more good responsibility, they also do great travel experience with satisfied for passengers.

But some private buses is not respect for some woman's and family, it's true I am one of proof for this ...

Please give respect for passengers..
It's one of my humble request..to TNSTC

Take smooth actions for rude attitude conductor and drivers...

Thank you sir,

Hello, sorry to saying this. Really such a cruel kind of government bus driver's. Many people like men women & children were waiting at bus stop, they not stopped it. Even it's a morning trip full of empty seats.
Bus details below,

Bus number - 6A
Route - thiruppatur to thuraiyur
Depot - thuraiyur, Trichy.
Date - 19/08/2021
Time - 6.45 at edumalai bus stop (1st trip)

Please kindly take some necessary action to stop these types of misbehaving activities.

I'm from Tiruppur District.I have travelled in the bus no "32" which is from "Tiruppur - karumbathampatti" Usually at night time its from "Tiruppur old Bus stand to Avinashi" travelled on it, at 10pm from Tiruppur railway station...
Without asking price I gave a amount to conductor. After I asked ticket price to him..
He said ₹2 extra for each Ticket...
Then I Just asked him "It's ₹7 only know sir" in polite way
I never fight or refuse to pay, I got a doubt. I just asked...
He returned money back to me and tried to whistle and
He said "Get down from bus" (on the road)
Then I said "I just asked, why are you shouting"
Conductor said : You are not the person to teach me about ticket price
Me: Usually it's only ₹7, thats why I have asked and i am living in the same district.
Conductor said : The price what's I'm telling is final, if you are ok, pay and come . Orelse get down (நா சொல்றது தான், தேவைனா வா உள்ளன இறங்கு)

Worst words from him.
I never notice his name. I think he needs a training to handle passengers. I have seen very polite conductors and drivers even the passenger are rude...
I very disappointed on this journey...
They think we got government work so no one can ask questions from us... But it seems very worst
I think you can take necessary actions about these kind of issues.
Thanking you
Be safe

Yesterday in omr padur bus stand nearly 5 women were waiting for a bus and women's free transport bus arrived and it didn't stop by seeing us. Same thing happened many times and we don't know what to do and for what purpose that bus is moving. Please consider it

ஓமலூர் - பொம்மிடி செல்லும் பேருந்துகளில் மாலை 6.10-கு மேல் இரண்டு பேருந்து ஒன்று மாலை 6.45-கும் மற்றொன்று 7.10- கும் வரவேண்டிய இரண்டு பேருந்துகள் வருவதில்லை கேட்டால் போதுமான பயணிகள் வருவதில்லை என்று தவறான தகவல்களை தருகின்றனர் ஆனால் உண்மையில் அந்த நேரத்தில் தான் தினமும் சேலம் வேலை செய்ய செல்லும் நபர்கள் அப்போது தான் (மாலை7.00) வருகின்றனர். இரண்டு பேருந்துகள் வராததால் அவர்கள் பெரும்பாலும் ஓமலூர்- தருமபுரி செல்லும் பேருந்துகளில் ஏற்கின்றனர் தீவட்டிப்பட்டி இறங்கி அங்கே 8.15 கு எடுக்கும் பேருந்தில் ஏற்கின்றனர் இதனால் வீட்டிற்கு செல்ல 10 மணிக்கும் மேல் ஆகிறது. இதனால் 8.30 கு வீட்டிற்கு செல்ல வேண்டியவர்கள் 1.30 மணி நேரம் தாமதமாக செல்ல வேண்டிய நிலை ஏற்பட்டுள்ளது எனவே தயவு கூர்ந்து மன உளைச்சலுக்கு ஆளாகும் மக்கள் மனத்துயரை போக்கி அருளுமாறு பணிவுடன் கேட்டுக்கொள்கிறேன்

As a passanger from methanagar got 147B bus and the bus number TN01 N-5487 the bus conductor treated the passangers by unparlimentary words . requesting to take the neccessary action on the concern person. Thanking you.

I boarded a bus to salem at Coimbatore Hopes college bus stop on 16th August 2021 at 6.15pm.. I asked the bus conductor named SEENIVASAN whether it is 1 to 1 bus or normal bus which goes to inner city of areas .. He said "YES" for my question.. then I stepped into bus.. after sometime he asked me ticket charge of Rs.135/- .. I know the cost for 1 to 1 bus is Rs.155/- something.. so again asked whether it's one to one ... He again said "yes" for my question... Then the bus goes to inner cities.. it crossed perumanallur .. I asked the conductor again.. he said it's last inner area stop hereafter it won't stop..but it goes inner area again..

Due to the false hope of conductor I boarded into bus...it was such a worst one ... Just for boarding the passenger the conductor told me false hope.. I have 45mins delay for salem, compare to 1 to 1 bus...

Also after sometime I reached Salem.. I said to conductor that don't give false hope for anyone.. After that he behaved very very rudely.. and I take him to office there.. but the station inspector incharge ( I don't know the exact posting of him.but I think he's incharge there) the responsible inspector warned the conductor.

Such a worst travel experience .. and I was 45 mins delay ...

The conductor behaved very rudely..kindly take immediate action on him

I hereby give the bus number and conductor PR number

Bus no : TN 33 N 3213
Conductor name : SEENIVASAN
PR NUMBER : 42219
Boarding time of me at Hopes college bus stop Coimbatore : 6.15pm

Date - 16.08.021
Something peculiar is happening in Madurai Maatuthavani bus stand. Today morning 5 am i was waiting to board a 1 to 1 route bus to trichy. I skipped two Kumbakonam depot bus since it was 1 to 5 route. Then came a Tirunelveli depot bus showing 1 to 1 bus route. The conductor made all the passengers to board saying it as 1 to 1. after 15 minutes, some tnstc employees in the bus stand made the conductor to announce it as 1 to 5 bus.The conductor was also frustrated as it usually runs as 1 to 1 only. Some tnstc employees are taking decision of their own without any notice and making as suffer. it took me three hours to reach trichy. I was late to my job and the day was totally spoiled because of their(tnstc employess in the bus stand) internal politics.
We need 1 to 1 buses to be plied frequently to Trichy.

Hi,
I was waiting for the bus to veeravanallur, there was a bus which was going to ambassmudram, i had a laggague of small grinder, brought from Shop 2 kg one almost the wait was approximately 7kg. The conductor did not allowed to board the bus, he spoke in such a way as the bus is his own property.

We are a members of 50 and more travelling from Madurai to Trichy between 3 - 4 pm.
Normal travelling time from Madurai to Trichy is approx. 2 hours.
Since all buses are made as 1 to 5 moving into 5 and 6 village areas the travelling time has now become 3 hours and more time
For working people it creates a big problem spending 3 hours at evening and creates a problem for the next day.
So please make arrangements for point to point buses to travel