Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Good morning,

On 7 Nov 2021, I have boarded from Kallipalayam to palladam in the Bus routed Dharapuram to Coimbatore.

Conductor had sexually harassed me, in first I thought it was unintentional but while getting down from the bus he said bad comment on me.

This kind of things make very fearful to travel in TNSTC busses, kindly take necessary action to resolve this so this will not happen to others

Tickets attached for your reference

Dear Sir,

I complaint registered against Conductor Mr.Ramasundaram, I was traveled vellakovil to K. Paramathy On November 7, 2021, the bus no.TN 33 N 3502 (Tirupur to Trichy)the bus was departing from vellakovil at 9:35 am.

My complaint is that the conductor was said there is no change against the vellakovil to K.paramthy bus charge 18 rupee. I have only 100 rupee I don't have 18 rupee, so I was said no issues the end stop is k.paramathy so the reached time you give me a change (remaining amount) no issues nga anna but he using valcar (bad)words. I was said anna don't use bad words and don't act irrespective against every passenger.he says ovoru passenger (bad word ) pudichu thongikitea Iruka mudiyathu nee yenga venalum complaint panniko Nan parthukaran. So I noted & take pictures his name and bus number. Iam totally unfeel against the conductor activities.

Pls take appropriate action against that conductor. I sincerely hope that TNSTC will investigate the matter and take steps to make the journey better and safer for passengers.

Thanks and Regards,
Siva Kumar S

Dear Sir,

I complaint registered against Conductor Mr.Ramasundaram, I was traveled vellakovil to K. Paramathy On November 7, 2021, the bus no.TN 33 N 3502 (Tirupur to Karur) the bus was departing from vellakovil at 9:35 am.

My complaint is that the conductor was said there is no change against the vellakovil to K.paramthy bus charge 18 rupee. I have only 100 rupee I don't have 18 rupee, so I was said no issues the end stop is k.paramathy so the reached time you give me a change (remaining amount) no issues nga anna but he using valcar (bad)words. I was said anna don't use bad words and don't act irrespective against every passenger.he says ovoru passenger (bad word ) pudichu thongikitea Iruka mudiyathu nee yenga venalum complaint panniko Nan parthukaran. So I noted & take pictures his name and bus number. Iam totally unfeel against the conductor activities.

Pls take appropriate action against that conductor. I sincerely hope that TNSTC will investigate the matter and take steps to make the journey better and safer for passengers.

Thanks and Regards,
Siva Kumar S

The conductor is not allowing to depart from Vailankanni while the bus is going from Vailankanni - Chennai which has many unreserved tickets but he is allowing only passengers going to Chennai not inbetween. I tried with nearly 10 buses of TN registration. Kindly take necessary action on this guys. TN 68 N 0976 is the bus number

On 6/11/2021, I have booked two tickets from pattukottai to chennai.(OB NO: OB[protected]
My amount has been debited ( Rs. 1140) but ticket is not booked. Transaction : TNSTCLTD / 862456 /.

I had booked a ticket 2 times from Ramanathapuram to chennai on 11 Nov 2021 (Bus Route:165UD and Date of Journey : 08/11/2021 ) . Amount was debited 2 times Rs.575+575=1150 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Bank Transaction Ref no : WT[protected] and Ref.no: WT[protected]

Regards

Rijwanul jaman

TN38N3282-Madurai bus
Issue location -singanallur
Actually morning shift bus conductor behaviour was soo bad.he used bad words and scolded me he allowed only madurai peoples to seated in the bus remaining people will standing during travel i raised question against him.so he scolded me in the bad words is these correct way to treat passengers? Women?i need response from tour side.thank you.

TN32 4146 bus number doesn't stop bus at palayapettai bus stop in tirunelveli district kindly do needful.. it's repeated daily

Dear sir,

Chidambaram to alakkudi 1A bus.

There are not prepare seats in bus and when raining season all seats are wet condition only

I am traveling chennai to Tiruvannamalai normal chennai to Tiruvannamalai Rs.175, now bus routes are changed CMBT to TAMBARAM and TAMBARAM to Tiruvannamalai, now CMBT to Tambaram I paid Rs.32, again Tambaram to Tiruvannamalai Rs.175 paying, why ticket not issue Tambaram to Tiruvannamalai, I am traveling only for TAMBARAM to Tiruvannamalai only but I paid CMBT to Tiruvannamalai,

Why this please clarify

I have ten long size note book only as my luggage from chathram bus stand to siruganur. But conductor M.senthil kumar(0113) charged 20 rupees as luggage charges to ten note book. Bus no:TN 45-N-3423. Conductor talked as rough and his behaving is not good to passenger. So, please take proper action on them...and here after no one don't do this mistake again to passenger it's not good...say him to give respect to every pessangers.

Dear Sir / Madam, I was travelled in the city bus of Coimbatore boarding from Thudiyalur. I asked the conductor "Sivananda Colony" ticket. He said bus is going via TVS. So I asked a ticket for "Vadakovai". He given a ticket for Rs. 23. At the point of TVS he asked me to land there. I said I taken the ticket for Vadakovai which is next stop of TVS (Same fare from my boarding point). He argued and shouted me to take one more ticket for Rs. 11. I refused since the mistake was his only. He forced me either to land there or take one more ticket, since my time not persists I taken one more ticket for Rs. 11 also. He said you may complaint where ever you can. I seen lot of passengers like u. No body can do anything. I am much disappointed with his approach. I don't want action against him. But please guide him for how to behave and guide passenger in a proper way. If suppose a passenger without more Money than the ticket fare what would the situation there. Why I was lost Rs. 11 for his lerthajic mistake. Kindly interfere and do needful.
Regn. No. - TN38N3487
Conductor Name : Mr. Rajan
Place : Coimbatore
Date & Time of Event: 30/10/21 10.15 pm

Bus no- TN30 N 1004
Name -S2
Route- Tharamangalam to Olaipatti.
This was the only bus conming through this above route, there is no someother bus. The bus take three trip per day.but in the afternoon trip it doesn't come regularly, weekly twice or thrice only they take trip. And importantly they drop out the passenger in half of the way, then the bus bends middle of the way before the stop arrives, and I asked why means they didn't spoke anything they are not responding properly .so many passenger are suffer because of this. they alt the bus tharamangalam itself in afternoon time. please take some action for this. We all are told them (driver, conductor) but they doesn't want to hear and care . Kindly do something 🙏 thank you

MTC No. 46G
CMBT - Mullai Nagar
Timing: 5.10 p.m
Bus stop: DK kalayana mandapam Or 14th stop(opp to Sea shell Restaurant)
Bus No: TN 01
AN 2984
VYJ 1399

Bus is not waiting until the passenger to getting inside the bus also Rash driving.
Conductor was not giving any command to the driver by whistling whether to stop or start the bus/ whether the passengers getting in or getting out of the bus. MTC No. 46G
CMBT - Mullai Nagar
Timing: 5.10 p.m
Bus stop: DK kalayana mandapam Or 14th stop(opp to Sea shell Restaurant)
Bus No: TN 01
AN 2984
VYJ 1399

Bus is not waiting until the passenger to getting inside the bus also Rash driving.
Conductor was not giving any command to the driver by whistling whether to stop or start the bus/ whether the passengers getting in or getting out of the bus.
Due to this my right leg got injured. Who is responsible for this?

Today[protected] boarding the bus Reg no TN68N1218 at Trichy Central bus stand to travel to Thanjavur. In the middle of the National highway in between Trichy -Thanjavur stopped in the middle of the highway While travelling by your checking inspector for checking (few kilometers before SASTRA University).
I appreciatiate their duty, but at the same time kindly consider the safety of the passengers also. While sudden stopping of the bus in middle of the road may lead to severve accident or may lead to multiple fatality also.
Kindly make necessary action to avoid these type of activities.
Thanks

எங்கள் ஊர் தஞ்சாவூர் மாவட்டம் காமாட்சிபுரம் இங்கு 300க்கும் அதிகமான பொதுமக்கள் மாணவர்கள் உள்ளனர் அனைவரும் இந்த வழித்தடத்தில் செல்லும் அரசுப் பேருந்தையே நம்பியுள்ளனர், ஆனால் இந்த வழித்தடத்தில் செல்லும் 22, 26, 29 ஆகிய பெரும்பாலும் சரியான நேரத்தில் வராமலும் சில நேரங்களில் பேருந்து சேவையை முழுவதும் நிறுத்திவிடுக�...⇄ இதனால் குறிப்பாக மாணவ மாணவியர்கள் பெரிதும் கஷ்டப்படுகின்...⇄ மாலை நேரங்களில் பேருந்து கிடைக்காததாலà¯�...⇄ 5 கிலோ மீட்டர் வரை நடந்து செல்கின்றனர் வேலைக்கு செல்லும் பொதுமக்களும் பெரிதும் பாதிக்கப்படுà®�...⇄ போக்குவரத்து துறை அதிகாரியை இதனை கவனித்து சரி செய்யுமாறு மிகவும் தாழ்மையுடன் கேட்டுக்கொள்à®...⇄ நன்றி !

Sir, I want to draw you kind attention towards the rude and irresponsible behaviour of the bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very unfriendly and absurd way. They lack etiquettes and use filthy language.

25/10/2021 BUS NO. TN.57 N.1803 (3.00 p.m) Tirunelveli to Udangudi bus is in fully damaged condition. In the rainy season, rain flow inside the bus, it causes health issues for me. So, I request you to maintain this bus properly for a peaceful travel.

Dear Sir/Madam

My name is sorabh . I am from Badaun (Uttar Pradesh )

I was traveling Pondicherry To Madurai
with my family (My mother, Sister in law, brother and niece ) last night (24 oct, 2021) Bus No. TN 01 AN 2576. When bus arrived at My dropping station i.e Madurai at 2 AM, Conductor of the Bus ask for 150 Rupees for Luggage.
I demand for luggage tickets but conductor (Name - R.Venkatensan Driver B.No 9570, Conductor B.No. 270) Very much misbehaving and throughout my luggages and continuously ask for money.
I give him money but he continuously misbehaving with me and my family like a Gunda (gangster).

I request of the management and government please take appropriate action against him or dismiss such persons from his job so that we can feel safe for traveling with government transport.

Name - sorabh Gupta
Email id - [protected]@gmail.com
Language known - Hindi, English
Phone [protected]

Incident Date: 24/10/2021 9:20 PM IST

I booked ticket online for my wife travelling from Pollachi to Tiruchendur in SETC Bus No: E-7550 and Trip Code: 1615OOTTIC. The Boarding time was mentioned as 8:45 PM IST, but the bus reached at 9:20 PM IST. To make sure I am boarding my wife in the right bus, I asked conductor if it is the right bus i am looking for. But he has not responded correctly and speaking in the disrespectful manner. Since the ticket was booked online, my wife don't know how to show the Ticket booking message in mobile. I tried to show message in my mobile during onboarding, instead of seeing it out, he asked for the printout and not looking for the message that shown. After that the words he was using was harsh and disrespectful. Only the driver intervened and solved the issue. Please take the appropriate action against the conductor.

Desirable Resolution: Need to take appropriate action against conductor

Please provide the status of the complaint in the mentioned mail id.
Email: [protected]@gmail.com