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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 89

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V
Oct 30, 2021
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Address: Coimbatore

Dear Sir / Madam, I was travelled in the city bus of Coimbatore boarding from Thudiyalur. I asked the conductor "Sivananda Colony" ticket. He said bus is going via TVS. So I asked a ticket for "Vadakovai". He given a ticket for Rs. 23. At the point of TVS he asked me to land there. I said I taken the ticket for Vadakovai which is next stop of TVS (Same fare from my boarding point). He argued and shouted me to take one more ticket for Rs. 11. I refused since the mistake was his only. He forced me either to land there or take one more ticket, since my time not persists I taken one more ticket for Rs. 11 also. He said you may complaint where ever you can. I seen lot of passengers like u. No body can do anything. I am much disappointed with his approach. I don't want action against him. But please guide him for how to behave and guide passenger in a proper way. If suppose a passenger without more Money than the ticket fare what would the situation there. Why I was lost Rs. 11 for his lerthajic mistake. Kindly interfere and do needful.
Regn. No. - TN38N3487
Conductor Name : Mr. Rajan
Place : Coimbatore
Date & Time of Event: 30/10/21 10.15 pm
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Vaishnavi Mahibalan
    Oct 29, 2021
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    Bus no- TN30 N 1004
    Name -S2
    Route- Tharamangalam to Olaipatti.
    This was the only bus conming through this above route, there is no someother bus. The bus take three trip per day.but in the afternoon trip it doesn't come regularly, weekly twice or thrice only they take trip. And importantly they drop out the passenger in half of the way, then the bus bends middle of the way before the stop arrives, and I asked why means they didn't spoke anything they are not responding properly .so many passenger are suffer because of this. they alt the bus tharamangalam itself in afternoon time. please take some action for this. We all are told them (driver, conductor) but they doesn't want to hear and care . Kindly do something 🙏 thank you
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      A
      AnandhiRamajayam
      from Chennai, Tamil Nadu
      Oct 26, 2021
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      MTC No. 46G
      CMBT - Mullai Nagar
      Timing: 5.10 p.m
      Bus stop: DK kalayana mandapam Or 14th stop(opp to Sea shell Restaurant)
      Bus No: TN 01
      AN 2984
      VYJ 1399

      Bus is not waiting until the passenger to getting inside the bus also Rash driving.
      Conductor was not giving any command to the driver by whistling whether to stop or start the bus/ whether the passengers getting in or getting out of the bus. MTC No. 46G
      CMBT - Mullai Nagar
      Timing: 5.10 p.m
      Bus stop: DK kalayana mandapam Or 14th stop(opp to Sea shell Restaurant)
      Bus No: TN 01
      AN 2984
      VYJ 1399

      Bus is not waiting until the passenger to getting inside the bus also Rash driving.
      Conductor was not giving any command to the driver by whistling whether to stop or start the bus/ whether the passengers getting in or getting out of the bus.
      Due to this my right leg got injured. Who is responsible for this?
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        sam1312
        Oct 26, 2021
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        Today[protected] boarding the bus Reg no TN68N1218 at Trichy Central bus stand to travel to Thanjavur. In the middle of the National highway in between Trichy -Thanjavur stopped in the middle of the highway While travelling by your checking inspector for checking (few kilometers before SASTRA University).
        I appreciatiate their duty, but at the same time kindly consider the safety of the passengers also. While sudden stopping of the bus in middle of the road may lead to severve accident or may lead to multiple fatality also.
        Kindly make necessary action to avoid these type of activities.
        Thanks
        +1 photos
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Oct 26, 2021
        Updated by sam1312
        Kindly do the needful to avoid in future for the above said complaint
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          Abishek21
          Oct 26, 2021
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          Address: Municipal New Bus Stand, Mayiladuthurai- 609001.

          எங்கள் ஊர் தஞ்சாவூர் மாவட்டம் காமாட்சிபுரம் இங்கு 300க்கும் அதிகமான பொதுமக்கள் மாணவர்கள் உள்ளனர் அனைவரும் இந்த வழித்தடத்தில் செல்லும் அரசுப் பேருந்தையே நம்பியுள்ளனர், ஆனால் இந்த வழித்தடத்தில் செல்லும் 22, 26, 29 ஆகிய பெரும்பாலும் சரியான நேரத்தில் வராமலும் சில நேரங்களில் பேருந்து சேவையை முழுவதும் நிறுத்திவிடுகின்றனர், இதனால் குறிப்பாக மாணவ மாணவியர்கள் பெரிதும் கஷ்டப்படுகின்றனர், மாலை நேரங்களில் பேருந்து கிடைக்காததால் 5 கிலோ மீட்டர் வரை நடந்து செல்கின்றனர் வேலைக்கு செல்லும் பொதுமக்களும் பெரிதும் பாதிக்கப்படுகின்றனர், போக்குவரத்து துறை அதிகாரியை இதனை கவனித்து சரி செய்யுமாறு மிகவும் தாழ்மையுடன் கேட்டுக்கொள்கிறேன். நன்றி !
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            D
            deepika thangaraj
            Oct 25, 2021
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            Address: AVINASHI ROAD

            Sir, I want to draw you kind attention towards the rude and irresponsible behaviour of the bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very unfriendly and absurd way. They lack etiquettes and use filthy language.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              G
              Go_ld Ki_ng
              Oct 25, 2021
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              25/10/2021 BUS NO. TN.57 N.1803 (3.00 p.m) Tirunelveli to Udangudi bus is in fully damaged condition. In the rainy season, rain flow inside the bus, it causes health issues for me. So, I request you to maintain this bus properly for a peaceful travel.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                Sourabhgupta8594
                from Madurai, Tamil Nadu
                Oct 25, 2021
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                Address: Madurai

                Dear Sir/Madam

                My name is sorabh . I am from Badaun (Uttar Pradesh )

                I was traveling Pondicherry To Madurai
                with my family (My mother, Sister in law, brother and niece ) last night (24 oct, 2021) Bus No. TN 01 AN 2576. When bus arrived at My dropping station i.e Madurai at 2 AM, Conductor of the Bus ask for 150 Rupees for Luggage.
                I demand for luggage tickets but conductor (Name - R.Venkatensan Driver B.No 9570, Conductor B.No. 270) Very much misbehaving and throughout my luggages and continuously ask for money.
                I give him money but he continuously misbehaving with me and my family like a Gunda (gangster).

                I request of the management and government please take appropriate action against him or dismiss such persons from his job so that we can feel safe for traveling with government transport.

                Name - sorabh Gupta
                Email id - [protected]@gmail.com
                Language known - Hindi, English
                Phone [protected]
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  S
                  Srivishnu113
                  from Coimbatore, Tamil Nadu
                  Oct 24, 2021
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                  Address: Coimbatore

                  Incident Date: 24/10/2021 9:20 PM IST

                  I booked ticket online for my wife travelling from Pollachi to Tiruchendur in SETC Bus No: E-7550 and Trip Code: 1615OOTTIC. The Boarding time was mentioned as 8:45 PM IST, but the bus reached at 9:20 PM IST. To make sure I am boarding my wife in the right bus, I asked conductor if it is the right bus i am looking for. But he has not responded correctly and speaking in the disrespectful manner. Since the ticket was booked online, my wife don't know how to show the Ticket booking message in mobile. I tried to show message in my mobile during onboarding, instead of seeing it out, he asked for the printout and not looking for the message that shown. After that the words he was using was harsh and disrespectful. Only the driver intervened and solved the issue. Please take the appropriate action against the conductor.

                  Desirable Resolution: Need to take appropriate action against conductor

                  Please provide the status of the complaint in the mentioned mail id.
                  Email: [protected]@gmail.com
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    R
                    Raja Ccr
                    Oct 23, 2021
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                    Address: Salem TN 30 N 1548

                    TNSTC Bus Number - TN 30 N 1548
                    Me and My wife got in this bus from Salem on 23/10/2021 Night 9 PM .. The bus route is Salem to Kallakurichi.. We asked the conductor whether Bus will go to Chinnasalem..He said yes and we both got into bus..He got ticket from some o[censored]s upto attur only..No reason given from him and he said will get chinnasalem ticket later from us..But once attur comes at 11 pm..he asked all o[censored]s to get out from the bus and said to go on another bus without any reason.. Driver also asked us to out with no response.. Very bad from both of them.. How can we get another bus from attur to chinnasalem at midnight.. Worst very worst... Please take action again them on behalf of our dropped passengers
                    +1 photos
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                      peva
                      Oct 23, 2021
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                      Address: திருநெல்வேலி

                      (நாள் 04, 02, 2021)
                      TN 74 N 1881 TN 74 N 1881 இந்த பஸ்ஸில் நான் நாங்குனேரி செல்ல ஏறினேன். அதாவது நேரம் தோரயமாக 6, 45 அதிகாலை பொழுதில் நடந்த இந்த சம்பவம். நான்குநேரிக்கு சென்றடையும் நேரம் (தோரயமாக) 7.10 ஆகும். புதிய பஸ் தான். அந்த பஸ் நாகர்கோவில் இருந்து மதுரை (505 லோகல் பஸ் ராகம்). இந்த பஸ் நாகர்கோவில் டிப்போ. அந்த பஸ்லில் இரண்டு கலரில் உள்ள கண்டக்டர், இரண்டு கலரில் உள்ள டிரைவர் இருப்பர். நான் கூறுவது என்ன என்றால், பஸ்ஸில் இரண்டு ஸிப்டில் ஒரு கலர் ஊதா கலர் கண்டேக்டர் மற்றும் டிரைவர். மற்றொன்று ஸிப்டில் காக்கி கலர் கண்டக்டர் மற்றும் டிரைவர். இதில் நான் கூறிப்பிட்ட நபர் காக்கி கலர் உள்ள கண்டக்டர். அவர் இந்த சம்பத்திற்கான நபர். அந்த பஸ்ஸில் உள்ள காண்டேக்டர், அதாவது காக்கி கலர் சட்டை உள்ளவர்வர். பெயர் தெரியவில்லை. ஆனால் அந்த பஸ்ஸில் ஓரு கலர் புழு கல்ர் சட்டை உள்ள காண்டக்டர் மற்றொன்று காக்கி கலர் சட்டை உள்ளவர். நான் சொல்ல வருகின்ற நபர் காக்கி கலர் சட்டை, இவர் என்னிடம் நாங்னேரி டிக் கெட் எடுத்தேன். அப்போது நான் 100 ரூபாய் கொடுத்தேன். டிக் கெட்டின் விலை 11 ரூபாய் மட்டுமே. நான் சில்லரையாக 9 ரூபாய் இருந்தது. ஆனால் 11 ரூபாய் இல்லதா காரணத்தால் 100 ரூபாய் கொடுத்தேன். ஆனால் அந்த கண்டேக்டர் சில்லரை தருமாறு கேட்டார். ஆனால் 9 ரூபாய் இருந்த காரணத்தால் 100ரூபாய் கொடுத்தேன், (டிக்கெட்டின் விலை 11 ரூபாய்). அதற்கு அந்த நபர் நீ என் சில்லரை கொண்டு வரவில்லை என்று கேட்டார். நான் 9 ரூபாய் இருக்கு என்று கூறிய பிறகு, பயணிகள் தான் சில்லரை கொண்டு வரவேண்டும் என்று கூறினார். நீ சில்லரை வாங்கிதா என்று கூறினார். நான் வந்த பஸ்ஸில் பயணிகள் எண்ணிக் கை மிகவும் குறைவு. நான் சில்லரை கேட்டேன். யாரிடமும் இல்லை என்று சொன்னார்கள். நான் அதை கூறினேன். அவர் அதற்கு நீ படித்திருக்கிறா? இல்லையா? என்று கேள்வி எழுப்பினார், மற்றும் தகாத வார்த்தைகளை கூறி, பயணிகள் தான் சில்லரை கொண்டு வரவேண்டும் என்று கூறினார். இதற்கு நான் என்ன செய்ய முடியும். நான் ஒரு சாமானியன் அலலவா? நான் வேலை தேடும் இளைஞன், அதை நினைத்து கொண்டு அமைதி காத்து கொண்டு வருத்ததுடன் சென்று விட்டேன். இது நான் பெற்ற அனுபவங்கள் போன்று இன்னும் நிறைய பேர் அனுபவங்கள் உள்ளன, இதனை போன்று சிலர் மக்களை தரக்குறைவாக செய்து கொண்டு இருக்கின்றனார், இதனை தக்க நடவடிக்கை எடுக்க வேண்டுக்கிறேன்.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Subash Chandra Bose N
                        Oct 23, 2021
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                        MTC conductor behaviour is very worst against passenger.They treat passenger like animale.They not give reapect for aged people.Bus route- Ponnammalle to Tambaram.
                        +1 photos
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                          I
                          Inigo143
                          from Theni, Tamil Nadu
                          Oct 23, 2021
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                          Address: Theni

                          Driver is on a call and drive bus with single hand
                          TN74 N2053
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                            Nisha ah
                            Oct 21, 2021
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                            Conductor did not stop the bus on the bus stop because of ladies wanted to step In. Just missed to fall inside tyre... Bus vis chathram bus to kannakudi.. Incident happened in thiruverumbur... Bus number Tn45 N2950 timing around 4.05
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              Mark Madhan
                              Oct 21, 2021
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                              Address: Vandavasi

                              Thiruvannamalai to vandavasi bus off ticket paid my laptop I want complaint the bus can decker
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                                M
                                Mythi d
                                from Erode, Tamil Nadu
                                Oct 20, 2021
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                                Address: Erode

                                In erode district, the buses way from erode to kumarapalayam (Namakkal DT) K1 and K2 are not arriving at bus station on time.ecery 15mins we get bus buses but now a days it take 30 to 45 mins to get next bus. Kindly requesting Will u please take action for these kind of things.
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                                  Saravana43
                                  from Chennai, Tamil Nadu
                                  Oct 20, 2021
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                                  Sir, yesterday I tried to book a ticket from Chennai to kovilpatti through tnstc app.During booking money debited from my bank account but ticket is not booked. Would you please refund my money.
                                  Upi transaction num: T2110192026093575839153
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                                    thalappakatti IT_DGL
                                    Oct 19, 2021
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                                    Sir,
                                    Today (19.10.2021) I sent a small parcel box( weight Avg: 1.5 Kg)
                                    From Dindigul to Tirunelveli by Tirunelveli Govt. Bus. The Conductor bought amount Rs.350 from me. But gave Luggage Ticket Only Rs.160.

                                    Conductor Name: Mr. Vijaya Kumar
                                    Ph:[protected]

                                    Parcel give the Place: Palani Road Byepass Bridge, dindigul

                                    My contact No: N.Sathish kumar
                                    Ph: [protected]
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      kãrthí kéYañ
                                      Oct 19, 2021
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                                      Setc bus ticket booking error

                                      Address: 8/9 Gnanamoorthy Nagar Extension, Lakshmi Colony, Pattaravakam railway station, chennai 53

                                      Sir. i am morning 3:00 am state transport corporation bus ticket booking sir but any server issue money is send but bus ticket is error issue. Money is send State transport corporation...
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                                      sasivelan
                                      from Nagercoil, Tamil Nadu
                                      Oct 17, 2021
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                                      Resolved

                                      Sir, I am 3 Nov 2021 ( 20:15 hosur to Nagercoil booking ) money debited but not received ticket please refund my amount Rs. 710 ( UPI Ref no: Your a/c no. XXXXXXXXXX0035 is debited by Rs.710.00 (UPI Ref no[protected] IOB Bank. ( email ID: [protected]@gmail.com.( mobile number :[protected])
                                      Oct 17, 2021
                                      Complaint marked as Resolved 
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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