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Tata AIG Insurance Complaints & Reviews

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Updated: Jul 11, 2026
Complaints 565
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231
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Tata AIG Insurance reviews & complaints page 2

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S
singh1
from Noida, Uttar Pradesh
Nov 18, 2019
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not giving damaged vehicle claim

Address: PATEL MARG, Ghaziabad, Uttar Pradesh, 201001

I had taken zero dep policy from Tata Aig and my vehicle had accident in which my vehicle hit from the back and my vehicle collided with front vehicle and file claim for the same but surveyer not providing claim for full damage only partial damage claim is provided ie one back light and back bumer but my vehicle hit from the back and and front also . Front bumber got damage . surveyer is saying that i am not going to give claim and telling...
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A
ashish
from Pune, Maharashtra
Feb 5, 2019
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purchased mediprime policy, amount deducted, no documents yet.

Address: Pune, Maharashtra

Hello,

My name is ashish,
I purchased tata aig healthcare policy product name (Mediprime) & policy number [protected], on 8th jan 2019 the amount 6053 rs was deducted from my salary account, which was opened recently with axis bank. This option of purchasing the policy was available only for new account holders.

I called tata aig customer care 5-8 times for the soft copy of my policy, every time customer...
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A
Azfar kazmi
from Bareilly, Uttar Pradesh
Feb 4, 2019
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complain about scooter which the not full claim

Address: Mumbai City, Maharashtra

Sir my self m. A. Kazmi and tata aig policy no [protected]. My scooter accident in the month of september. I am file a claim process on dated 29.09.2018. But still we can not get the claim. When we go to the agency they said that your scooter is ready but when m check the scooter the back light is damged and r. C. Are not given to me which are submit by us. After that we can taken a policy on nd cover where company can provide full claim in...
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A
amitrj1008
from Unnao, Uttar Pradesh
Oct 30, 2018
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no full claim my accident car

Address: Gorakhpur, Uttar Pradesh, 273014

My car vitra brezza accident.
My car insurance tata aig. The agent of my insurance are not clear insurance details.
Accident car for not full claim large for serveyar...
I am informed to my insurance agent details of accident...
But he thus not support me to make claims...
I am suffered that time.
Please sir solved my problems.
My car claim in gorakhpur...
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S
sanjay0300482028
from Chennai, Tamil Nadu
Jul 24, 2018
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request for cancellation and refund of policy

Address: 174301
Website: TELEPHONICALLY FROM TATA AIG INSUARANCE

Dear team,
I have logged a complaint (Request no.[protected] for refund of policy amount which was activated on 19/07/2018, but immediately i have logged refund request and they assure me, refund process will be done within 48 hrs.
Today we received a call and they denied for that. So request to you kindly refund my amount, i cant bear double health policy.

Contact details
Mob. No. [protected]
Mail....
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Onshore Airoli
from Bengaluru, Karnataka
Jun 27, 2018
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baggage delay and useless tata aig and fooling customer

Address: Mumbai City, Maharashtra, 400708

Dear friends
Tata aig is such a useless and cheat insurance company. I travelled to zambia and my baggage was delayed by 12 hours. During that time i had stayed at hotel and rented a car to reach to my destination. Next day i collected by baggage. Now after submitting all documents, i get below reply from tata aig insurance company.

Personal effects - means clothes and other articles of personal nature likely to be worn,...
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M
Madhumita Khosla Kumar
from Siliguri, West Bengal
Feb 20, 2018
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surveyor and claim officers are not cooperating in claim settlement.

Address: New Delhi, Delhi, 110059

I have a filed a complaint here earlier as well. These insurance companies are frauds. Now my scooter needs final survey and they are not cooperating with us once again. More than 5 months have passed still they cannot settle the claim of a scooter. Shameful act by tata aig. Now i will do the things legally and file a complaint in irda. I hope they company officials will give a piece of mind to the surveyor anil bansal and claim officer....
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D
dhav365
from Delhi, Delhi
Feb 16, 2017
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Two sided claim of two wheeler

Address: 411013
Website: www.tataaiginsurance.in/customer-service/customer-grievance.html

My wife accident happen, we claim dated around 10 january 2017 for right side crashes and bends, I already paid maintaince cost to Tulsi showroom. Till date I did not got full payment from insurance company . My wife second accident happen on 9 February 2017 near Jejuri . some crashes happen on left side of active 3g .we informed to showroom about second accident dated on 12 February 2017. Survey officer told to showroom manager that, you...
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H
harishrahul
from New Delhi, Delhi
Mar 29, 2016
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Not received the policy document after making the payment also

Address: Mumbai City, Maharashtra
Website: www.tataaiginsurance.in

My policy got expired yesterday and i made payment via the weblink shared with me over the message from tata aig. I have made the payment and the tata AIG agents (Reference Id: 4584002) are telling me that it wil take 4 days to get the policy document reflected in their system and after that only i will receive the policy document. my policy is expired and what if some cop stops me and asks me for insurance papers.

Policy no....
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R
Ritesh Sudani
from Mumbai, Maharashtra
Mar 7, 2016
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Rejection of claim from tata aig general insurance company ltd.

Address: Mumbai City, Maharashtra, 400013

Insurance company - tata aig general insurance company ltd.

Agent - axis bank (Yoginagar, borivali west)
(Shramik patil and dipika patil)
Policy no - [protected] 00
Date of issue - 28/01/2015
Claim no - [protected]

My car nissan terrano with no mh02dg9463 had an accident on highway on date 27/12/2015.
As inspected by nissan work shop, car came under total loss category.
So,...
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P
Pradnyeshp
May 27, 2013
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Rejection of Car Insurance Claim

Address: Pune, Maharashtra

Hello,

I have Tata AIG Car Insurance Policy, No.[protected].

I have given my Car MH12 CK 7632 for accidental repair to Sanjay Hyundai Bhosari Pune on 11 May 2013.

Claim no is[protected] dt 11 May 2013 - 09:43 am.

After assessment on 14 May 13 only (after 3 days), TATA AIG has given "Go Ahead" for repair to Sanjay Hyundai.(Repair Assessment Cum Processing Sheet copy attached).br...
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V
vm001uec
from Merta, Rajasthan
Feb 5, 2013
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Erroneous Website And Pathetic customer care support

Address: Delhi

Dear Sir,

I had exsiting car insurance from Iffco-Tokio and I renewed with TATA AIG for year 2013 online.

https://webpos.tataaiginsurance.in/webpos3/autoindex.jsp

I filled all the entries correctly including Registration Date of Vehicle (Which is in Feb 2010). Most of the time the website page on which we fill car details failed. But keeping patience and after several retries (and using experience...
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H
hema kishnani
from Mumbai, Maharashtra
Jul 29, 2012
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wrong information resulting in wrong returns

Address: Surat, Gujarat

I invested in the insurance policy and as per the info gvn by the broker i found it suitable to my budget.
I was told that i had to pay an amt of Rs1000 per mnth for 3 yrs n thn at the end of 6 yrs if i want to discontinue i vl b gvn double the amt invsted And a bonus if the NAV is good..nw i hv received nt double no bonus bt not even the amt invested by me..i hv recd only 26000 smthng..i hv complaned to the legal dpt of tata aig bt...
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A
asawalikar
from Pune, Maharashtra
Mar 5, 2012
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Policy documents not received

Address: Pune, Maharashtra

I, the undersigned Mangesh Prabhakar Asawalikar purchased three health insurance policies through credit card but until now despite of the debit to my HSBC credit card DIRECTLY 15 days back no policy documents have been received to date to my office address


On two occasions I called upon the telephone officer who replied and said that the documents were sent twice through Blue dart courier but were unable to be dispatched...
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V
vimal lad
from Pune, Maharashtra
Jun 1, 2011
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Getting Call after DND

Address: Mumbai Suburban, Maharashtra

Hello Sir,

I am having the Medical Policy with TATA AIG. Now they are calling me for the new policy they introduced. I already told that i am not interested. though they are calling me every alternet day.


Please suggest me what to do,


Thanks

-Vimal Lad
Kandivali ( East)...
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A
abhishekvishnoiin
from Agra, Uttar Pradesh
May 27, 2011
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False Statement from Insurance Company and not giving me Claim

Dear Concerned,

I have put this complain to TATA Aig and waiting for their response. I am copying issue and complain below, which I have written to TATA AIG.



Dear Concerned,

It seems that I have made a blunder mistake after purchasing a Motor Policy from your company. Your service is one of worst service, I have received from any kind of service provider. I have a car Policy[protected]...
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S
subhash
from Hyderabad, Telangana
Mar 19, 2009
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misguided me with the policy details

I have taken 3 policies for my parents I registered
complaint's several times regarding misguiding me about policy details
on phone by ANSARI ZOHEB from mumbai branch. After receiving the
policy i have forwaded many mails and called up several times but i
din't get any response. I just want to cancel this policy and need my
full payment back as m complaining from the day i got the policy. Waiting...
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V
Vaibhav Wahi
from Delhi, Delhi
Jul 25, 2024
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Subject: Formal Complaint Against TATA AIG Motor Insurance Claim Handling and Customer Service

Dear Consumer Forum,

I am writing to file a formal complaint against TATA AIG regarding their fraudulent practices and the unacceptable behavior of their appointed third-party representatives in handling my motor insurance claim. Below are the details of the incident and my concerns:

Date of Incident: July 24, 2024

Policy Number: [protected]
Car Number: DL02CBA3313
Claim Number: [protected]

Description of the Incident: On July 22, 2024, while my car was parked in my residential society, I noticed a small crack in the front glass. Due to time constraints, I could not address this immediately. On the morning of July 24, 2024, I decided to visit the body shop to get the crack repaired. I left my home around 9 AM. While my brother, Vaibhav Wahi, was driving on a busy road, we were in the right lane with another car in front o[censored]s and a private bus to our left.

As we were moving in our lane, the bus attempted to overtake from the right side, causing damage to the left side of my car. In an effort to avoid further damage, we took a right turn, which resulted in the right side of my car hitting the railing. We attempted to confront the bus driver at the scene, but due to heavy traffic, the bus continued ahead, and we were unable to pursue the matter further.

Fraudulent Practices and Unacceptable Behavior: During the claim process, TATA AIG appointed a third-party representative named Manoj Sharma, working under Abishek, to handle my case. Unfortunately, Manoj Sharma treated me as if I were attempting to fraudulently claim the entire amount in one go. He spoke to me in a verbally abusive manner, displaying a complete lack of professionalism and respect.

This behavior is not only unacceptable but also indicative of a larger issue within TATA AIG's claim handling process. It appears that the company is engaging in fraudulent practices by appointing third-party representatives who mistreat and disrespect customers, making the claim process unnecessarily difficult and stressful.

Desirable Resolution: I request a thorough investigation into my claim and the conduct of the representatives involved. I am seeking a full repair of the damages caused to my car and an apology for the unacceptable behavior exhibited by Manoj Sharma. Additionally, I request a review of TATA AIG's claim handling process to prevent such issues from occurring in the future.

Attached Documents:

Photos of the damaged car
Invoices
Copy of email correspondence and chat with TATA AIG representatives
Any other relevant documents
I appreciate your attention to this matter and look forward to a prompt resolution.

Sincerely,
Vaibhav Wahi
Tata AIG Insurance customer support has been notified about the posted complaint.
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    seemabahga
    from Chandigarh, Chandigarh
    Jun 4, 2024
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    Address: # 353, RCS & CPS Enclave

    It is intimated that TATA AIA misled me regarding my existing Policy and tried to create a new TATA AIA policy (as if it was next year payment of existing policy) by taking Rs. 1, 04, 500/- from my HDFC bank A/c No. [protected] (HDFC Sector 8, Chd) on 8 May, 2024. The moment I realised that it is not the yearly payment of last year policy, but a new policy is being created, I conveyed my refusal. In addition to above, OTP verification was not done from my side. I got an Email from TATA that my policy will be cancelled in 3 days if OTP verification is not done. In spite of that after my repeated requests, My policy was cancelled on 24 May, 2024 (after 15 days). Now, they are not returning my money back. I have called 10-15 times and sent 5-6 emails, but no result (27 days passed). TATA is earning interest on my money parked in their A/C.
    Tata AIG Insurance customer support has been notified about the posted complaint.
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      B
      Oct 30, 2023
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      Address: AURANGABAD

      My self l.K.Biradar from mantha dist . Jalna, i have purchase a second car swift in 2022 and his insurance was tata aig policy no - [protected],

      last 11 oct 2023 my vehicle got damaged but till date i have not approval the work due to tata aig team members was very rudely behavior, not proper guldens as a customer not make he a single call there end, and without my any permission he was declare my vehicle was total loss, my vehicle idv amount was 315000, garage repair estimate 205193 and his appointed loss and assessor surveyor mr.Arun naik assessment 175000 rs only this amount not more than as per idv amount less than 60 % as per irda rules when the vehicle 75% amount cross they will be called total loss or net loss but mr. Abhilash chandak [protected] tata aig in house surveyor as no any idea regarding this and direct he was vehicle send auction he was only help only his company benefit not for service customer satisfaction, am request tata aig paid me minimum 50% amount as a idv amount, in case of any other amount to repair my car i will be paid

      my complaint against

      tata aig team
      1.Branch head
      2.Abhilash chandak
      3.Akash mokal
      Tata AIG Insurance customer support has been notified about the posted complaint.
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