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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 157

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Address:Chennai, Tamil Nadu, 600073
Website:www.tatateleservices.com

I have been using Tata Photon dongle for Internet connection and I have informed them about disconnecting in July '15 due to poor customer care services and Net connection. In spite of this, I have been getting bills due up to Sep'15 for which I have not been using their services. Now I have received a court notice for appearing in court based on the complaint from Tata Tele Services. Find attached mail which has been sent to Tata...
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A
Anitakul
from Raipur, Chhattisgarh
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Want to disconnect connection

Address:Pune, Maharashtra, 411052
Website:www.tataphoton.com

Hi, Tata Photon No. [protected] Mob. [protected] I had register my request at 25 Sep 2015 to tata docomo to disconnect connection permanently.Then at 1 Oct i received email regarding my cancellation request is in process. Then around 15-17 Oct i received SMS 770 Rs, so i called customer care regarding this bill so he said Your connection has been restart at 8 Oct... I was shocked i did not register any request to restart my connection......
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Address:Pune, Maharashtra, 411044
Website:m.tatadocomo.com

From last few months, unnecessary deductions are done from my account for some chulbuli chat & superstore like useless services. Its a fraud done by docomo. How can they assign services to my account without my consent. I have not activated any such kind of services. I want my deductions to be reflected back into my account....
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S
Shelly John Tomson
from Pune, Maharashtra
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Content subscription charges in bill

Address:Ernakulam, Kerala, 682028

Hi I am getting an additional amount of Rs 230 in the bill. I checked in the bill and it shows content subscription charges. I never activated or used any subscriptions in my phone. I complained about the same to the customer service and they replied back like I have used it. And in the bill the usage time in 1 sec. I think I clicked on some popups while I was using my phone. It is disappointing that, while using the phone we accidentally...
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L
Laksh51
from Mumbai, Maharashtra
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Not able to connect or receive calls

Address:600063

Hi, my number is [protected] and I am from Chennai. I receive te calls but not able to talk to te other side.. Likewise I dial calls but it does not get connected.. When checked at te local mobile stores they said its a problem with docomo signal. Please assist me go resolve this. Thanks....
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B
B Sai Prasad
from Delhi, Delhi
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Tata photon max wifi

Address:Bangalore, Karnataka, 560066

Hi Sir,
I did not change my temporary password of my tata photon account within 48 hrs. When I click forgotten password, it always sends the same reset password '2979' and when I login it says " Your temporary password has expired and click here to reset. " and the moment I click "click here" it says "your password may not be reset. click here to re-login." and the same thing keeps repeating....
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S
santoshpasi7
from Raia, Goa
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Company not giving me new demo card to do business

Address:Mumbai City, Maharashtra, 400031
Website:www.tatadocomo.com

My name is santosh pasi...This is my conatct number [protected]...

I had small retail shop in wadala...I have all company demo card...But execpt docomo demo card


i had requested company many time but no response...In my area major of customer is belong to docomo...


Due to non availabilty of voucher etopup...So customer are porting into another network...

I m facing...
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P
prabhakar_11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge

Address:560103
Website:www.tatadocomo.com/default.aspx

I did the recharge of RC 93= 1GB 3G for 30 days validity on10th nov 2015 through *123# but after recharge it shows the recharge is only for 7days when I call the customer care they don't respond properly. I have the screen shots of the offer and the recording of the call with the customer car executive...
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A
Atal Upadhyay
from Noida, Uttar Pradesh
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Not disconnecting my connection and keep on sending bills

Address:Ghaziabad, Uttar Pradesh, 201014

Dear Sir, I have taken Tata Photon connection [protected]. In the begining, I was said that the plan is Rs 200 PM but later on I started getting bill of Rs 450.. I used your services for one month and paid the bill and asked for disconnection. In spite of several request, no disconnection happened and they keep on sending me the bill in spite of me not using their services. I tried their customer care number several but failed to request...
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S
Sathieskumar S
from Bengaluru, Karnataka
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Not receiving any messages from banks

Address:560068

Im not receiving any messages from Banks from September 22nd. I have called customer care several times. They are saying it is been resolved and it will get reflected in 24hrs or 48hrs. But the problem is not resolved. Im totally frustrated....
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Biswajitpattanaik
from Bengaluru, Karnataka
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Balance deduction

Sir, I am Mr Biswajit Pattanaik, having mobile no [protected].On dt 10th Nov 2015 morning I saw my balance unexpectedly deducted.I call customer care but I heard a base less answer.They have cheated with me.They cut my balances around Rs 80.I won't sit calmly, I would file case at the nearest police station to get back my money....
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Website:tatadocomo gsm prepaid service

Dear team,
i have got a msg from your end that regards RC14=10p/Min LON + 30p/min LOF&STD calls, 28 days . (Xtra Benifit credits in 48Hr)..and so am recharge with 14rs.but i couldn‘t get the offer.
so am called your customer care no 198 on today( 10/11/15)and a lady attend ma call and tell me that we will contact u on 13/11/15 abd resolve your issue.this is totaly very bad. i need the benefit today after 4 days i...
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R
Ridhima Singh Rana
from Pune, Maharashtra
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3g services in karnataka

Address:Bangalore, Karnataka, 560032

I have always had Docomo. In Chandigarh, my 3G worked fine. But ever since I moved to Bangalore and got it transferred to Karnataka circle the 3G services went down and so bad. I hardly see 3G sign ... I only see E, that too when my 3G isn't consumed.
And even 3G isn't fast. It was good on roaming but it's now....
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M
mahesh.koora
from Karimnagar, Telangana
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Feel like customers are 420

Address:Karimnagar, Andhra Pradesh, 505001

My number is [protected]

i was used photon and disconected due to moved to other state and paid on april 15 th, full and final settlement amount as per there advised ... After 6 months they send due list ... I send every thing recorded ( i have not used single mb. Of internet)
amount due as per they record 3411 ... Along with legalnotice

tata feel like customer is 420, he cant' do any thing...
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Raghuram_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"Monthly 3G data of 1.5 GB not received for the recharge of Rs: 447

Address:Bangalore, Karnataka, 560068

Hello, I am resident of Bangalore, I have recharged for Rs:447 with Tata docomo on 4th october 2015. Number: [protected] And as per the 3G plan i should receive 1.5 GB 3G data every month, for the next 3 months. Similarly i have received 1.5 GB 3G data on 4th october 2015, and the next 1.5 GB should be recived on 5th November 2015. But however i have not recived the 1.5 GB 3G data on 5th November to till date, I have raised this...
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Arun Subbu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Normal local call charges rs. 99 as data call! Only possible in docomo

Address:560068

I got charged Rs.99 for the local call as a data call, no idea how they are fooling the customers very silly...

I want my money back.. Don't make us fool. Also don't reply it's based on my confirmation, I have never been asked for the confirmation for any kinda activation.. Really frustrating.. In the last few months so many cases like this....
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Divyagupta
from bangalore, Karnataka
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Is collecting tax on the deducted amount in the bill

Address:Bangalore, Karnataka, 50047
Website:tatadocomo.com

I am sick and tired o[censored]sing Tata DoCoMo and paying for the services which I have not at all used, request no. 80035 I was charged late payment charges 50 INR for making the payment after due date but the payment which was due had billing issues and the issue was resolved in more than 20 days instead of the promised time of 48 hours and I was informed that I can make the payment only after issue is resolved, then why am I supposed to bear...
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ரகு ராமன்
from Mumbai, Maharashtra
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Not converting from postpaid to prepaid

Address:600071

Photon No. [protected]
I raised the request for converting my datacard from POSTPAID to PREPAID with required documents in their showroom but after 20 days they are asking to submit the documents again.

Very worst service from the TataDocomo....
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vineetchaudhary02
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port out problem

Address:Muzaffarnagar, Uttar Pradesh, 251001

Dear sir I am currently using Tata Docomo peripad connection having number [protected]. I am not satisfied with the Tata docomo connection. MNP Request I had raised my first MNP request on 25/10/2015 and the Porting Code was valid till 10/11/2015 I tried to reach then server time before 25/10/2015 and i got reply from “As per our telephonic conversation on [protected] we would like to inform you that you were retained with...
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nikunj patel 91
from Mumbai, Maharashtra
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Not providing service instead of balance deduction

Address:560015
Website:www.tatadocomo.com

I bought a new sim of tata docomo number [protected] imsi number [protected] Activated sim on 7th nov 2015 Did a 3g recharge of 351 inr, service was not activated. Called coustomer care they asked me to do it again this time i did recahrge of 255 rs, again same thing happened. I called again they asked me to do recharge form www.tatadocomo.com i did recherge of 255 again and yet no balance came. Not the are not picking phone...
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