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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 159

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K
khetri
from Jamnagar, Gujarat
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Charging More than the time of call

Address:Jamnagar, Gujarat, 361142
Website:www.tatadocomo.com/register-your-complaint.aspx

Dear Sir I am using prepaid tatadocomo services from last 3 years and facing regular problem in call drop and deducting the charges more than the call time i.e.for 58 sec. call charges diducted for 2 minutes as per plan it will be .30 paisa and the actual diduction from my balance is always .60 paisa. I am not able to understand why diduction is more than my call time. It distrubed us and creat a problem for us....
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A
amand049
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Treating my money

Website:www.tatadocomo.com

My no. Is [protected]. I was recharged with 163 tata to tata unlimited for 28 days on 31 October 2015 at 8:26pm. My recharge was successful but i don't get any benefit of this recharge. Then i called tata customer care they are not responding. Is it not a threating of money. Please do something for this fraud company. Aman [protected]@gmail.com...
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R
Rakeshbk
from Nipani, Maharashtra
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Internet pack

Address:Dakshina Kannada, Karnataka, 575008

I need to activate intenet pack .When I checked for internet packs by dialing*141#... There was a option called power pack... And when I checked it there was a option for 2G internet at Rs.135 @1.25GB for 30days... And when I recharged for 135 I got 800mb... Instead of 1.25GB... When I called the costumer care they said they do not have any pack like that...so I need your help...
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S
sunil_15
from Delhi, Delhi
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Request to deactivate prepaid sim

Address:Ujjain, Madhya Pradesh, 456010

Hello, My phone has been lost and so my tata docomo sim.Its no is [protected]. Iwant to decativate it asap so that any harms can be avoided.Plz help and contact me via mail. Name : Sunil Wagle Contact No.[protected] Other no. [protected] mail id: [protected]@gmail.com...
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Address:Gonda, Uttar Pradesh, 271302

I recharge recharge rs.300 through *141# My mobile balance is rs.285 or something Then recharge is not possible but tata docomo is msg me -sorry insufficient balance to your no. Please try after some time then something time recharge rs.175 spl 1gb data and rs.175 Then something time is recharge is rs.300 but why...
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HARIDAAS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged amount vanished

Address:560062
Website:t24mobile.com

I have recharged my mobile for Rupees 199/ and there was a balance of Rs=139 but I have received a message as below; "TA-DOCOMO 10/30/2015 10:44:55 AM Topup Recharge Success. Details - MRP:Rs 199.0, TT:174.56, ST:24.44, PF:0.0, Available Bal:314.23. Tranc ID:[protected], Date:[protected], Retailer:[protected], Mode:SMS" but within half an hour the total of Rs 314.23 reduced in 0.00 balance, when I asked them they said 3460 gb of...
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P
parvezali786
from Mangalore, Karnataka
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Validity of net pack expires before mention date..

Address:560090
Website:www.tatadocomo.com

I did the recharge of RC 93= 1GB 3G for 30 days validity on 20 oct 2015 through *123# but on 26 oct 2015 the pack automatically expired.
I complained 2 time through email and 4 time already on call with c.care. but every time i call they tell they will resolve the problem but they never do anything.
Guys never go for tata docomo worth network and worth loyalty towards their customer....
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J
Jaguar yesa
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Net pack not fully filled

Address:Chennai, Tamil Nadu, ch_600048
Website:tata DoCoMo

Respected sir my no [protected] in your company msg net back rs98 sent for me on 24_10_15 that offer was 750 mb first recharge after 750 was recharge in 72 hrs later in mention that msg so I recharge that back same date but 750 only recharged me after 750 mb not reachargeable so pls resume that net back balance...
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P
Prashantk77
from Bengaluru, Karnataka
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Cheating on speed of internet

Address:560066

Tata DoCoMo had given me a Fiber Internet connection on Aug 2014 and promised a speed of 10MBPS. After providing the connection for 3 months I realised the speed was not going above 4MBPS. During this period I made many calls to the local dealer and to support center and was given false promise saying the issue will be resolved but it was never resolved. Also I had complained about frequent disconnect that used to happen during morning 10am...
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M
manomani1992
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Balance deduction

Address:605602

24-0ct -2015 10.4 am 44.50 rupees is deduction in my account, i call that after take that complaint 44 rupees is added the account.29-oct-2015 4.09 pm. Today same problem same number u r speaking 47 rupees is deduction in account... My phone is before my desk after one tone message, i see that my phone call cost 47 remaining balance is 3x, i am shocked, i called that 198 is busy i[censored] any problem u mail as, u can check website, after i...
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S
sonigopal04
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For balance cut

Address:231001

I have plan for unlimited chat on whats app in beyond o[censored] have cut my balance of rs.3.10/- And your customer representative mr.arjun kumar not interested to return my money. Please return my money. Please look the matter and do needfull. Regards Gopal soni Engineer...
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N
NanduP
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified balance deduction

Address:Kollam, Kerala, 691601

Today (29/10/2015) was my last date of data plan. I had about 15MB left in my balance. I used net for some time(around 10AM). They reduced 55 rupees from my data balance. But when checked my data balance I had 3MB left in my data account. With data balance, how can they deduct my main account balance. Even if I used more that 15MB(my initial data balance) they should check whether my data balance is zero before taking money from my main balance. 3MB...
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K
kailash m bhatt
from Ahmedabad, Gujarat
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Excess charge

Address:Ahmedabad, Gujarat, 380007

M:[protected]. During purchase of sim, it is mentioned on the docket as 1ps/second. But now i am charged the double. I made a complaint to the operator three days back. But still not response. Pl. Look into it and do the needful so that the operator complies accordingly....
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R
Rajesh v shet
from Delhi, Delhi
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Without informing changes my prepaid sim to postpaid sim

Address:560085
Website:consumer complaints

I have prepaid Docomo mobile connection, Company people called me ( name Arpitha phone no [protected]) to take the postpaid best connection of Rs 299 (including tax everything) plan which is having 13 hours free talk time and 750 MB 3g data every month. Then I agreed and given my documents and Rs.100/ to the executive person named Arjun (phone no. [protected]). at that time I told them activate the sim today (19/10/2015) itself otherwise I...
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Address:560048

Hi, I have requested to activate DND around 10 days ago to avoid unwanted messages and calls from marketing people. Now the messages increased. I sent mail to "[protected]@tatadocomo.com" to activate DND again but still issue not solved.Looks like tata docomo guys not interested to activate DND facility. Please help. [protected]...
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M
MadhuReddy V
from Hyderabad, Telangana
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Ta-huwwap

Address:560068

Hi sir/madam, i'm Madhu Sudhana Reddy my tata docomo no is [protected]..Today around 3pm i got message from TA-HUWWAP stating that "i have subscribed to LDR at Rs.99 for 30 days".i din't subscribe anything like that..After coming to know about deduction of money i deactivated that serrvice by dialing 155223... please recharge rs.99 back to my number as soon as possible. CONTACT NO-[protected]...
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M
mohantthota
from Mysore, Karnataka
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LDR service

Address:Bangalore, Karnataka, 560083

Respected Sir/ ma'am, I am rachita pani mob no-[protected]. I haven't subscribed for any LDR service. But yesterday i got message that LDR service has been activated on my no. LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please...
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S
Sachin Mandpe
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Internet data Balance

Address:Nagpur, Maharashtra, 440014
Website:tata docomo

3 KA DUM!!! 1) Rs.17 pe Rs.25 ka Talktime-20 din, 2) 1GB 3G data @ Rs.39 for 28 days, 3) All mobile calls @ 30 p/m - 28 days @ Rs.11. Extra Benefit in 48 hrs. This offer i got yesterday but according to the offer i did not get the remaing data . I have done the Recharge of Rs 39...
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Address:411001
Website:tatadocomo.com/default.aspx

Company name : Tata Docomo

Address :

Tata Teleservices (Mah) Ltd
3rd Floor, the Metropole Building,
Next to INOX, Bund Garden Road,
Pune.- 411001

Date : 27/10/2015

Mobile no. : [protected]

Duration of problem : 3 months

Complaint number with the provider : PNR[protected]

Description :

As per the contract...
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A
amitoct
from Mohali, Punjab
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Reset the data consumed as it was consumed at reduced speed

Address:Kanpur, Uttar Pradesh, 208007

Dear Sir/Madam

My tata photon no. is [protected]. I have [protected]@Rs.750Cap Plan. I am facing reduced speed issue since 8 Oct 2015. For that I made a complaint (reference no.[protected] on 13th Oct 2015, which was resolved within 2 hours. After few hours usage speed got reduced. I faced same problem and made a complaint (reference no.[protected] which is yet to be resolved. The complaint was closed without intimation...
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