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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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+91 42 2646 2966
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2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 154

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C
Chaitra J
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Regarding 3g pack

Address:Bangalore, Karnataka, 562114
Website:Tatadocomo.com

I recharged 3g pack which was for 30 days validity, they deducted 95 rs, but they provided internet only for 5 days, now when I called customer care they r telling that I should recharge from outside shop itseems and I should not recharge from my mobile but before recharging they didn't tell all this rules and now customer care people are not even replying me properly, they r talking carelessness that I only did wrong. The worst service...
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Address:Kolkata, West Bengal, 700068

So DoCoMo charged me a bill wrongly in which they say I used 1GB of internet data. This is not possible because I have a Wi-Fi at home as well as a data pack of 600MB. I asked for an itemized bill and registered a complaint 3 times, the first of which was sent 1 month ago and still no response to any of the complaints. Today they barred my services for not paying the bill after telling me that they wont cut services until a resolution is...
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Address:Mumbai City, Maharashtra

Dear Sir i was regular user of the TATA Photon ANd paid each and every bill on time and with 100 penealty charges, but when i stoped used the TATA photon and visited to vashi brach office at station and requested to them that iwant to stop the TATA photon net they have done something and told that their is system problem it will get done, again i received the next month bill and told them but they denies the service, says call on reg number...
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Mohamed Salman
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Vas amount deducted automatically

Address:Coimbatore, Tamil Nadu, 609808
Website:www.consumercomplaints.in

I was playing suddenly I received a message telling that your request of activation of pyaar ke panne is activated and my balance has been deducted which is 35 rupees . I don't activate it. so I need my money back. I tried calling customer care who rejects the call or tells that is busy. please needs immediate action. my number is [protected]...
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Address:Chandigarh, Punjab, 160002

Please provide as much information as possible... mera bill time par nahi aaya or next month bill jayda as gya galti companies ke end par Hui hai customer ka kya fault hai . satparkash [protected]...
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mangeshsingh
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Mis selling and fraud

Address:Ahmedabad, Gujarat, 380015

I had got an sms on 25 nov 2015 about an offer of 6 gb internet for 451 rs . i got only 2.3 gb. i contacted customer care and was told that itvwilo be credited with the remaing amt by 30 nov . i recieved an email to confirm that but i have not got anything yet and i m feeling cheated now .my no is [protected]...
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S
suja13
from Chennai, Tamil Nadu
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Internet is not working

Address:602105

Dear Sir, Our internet is not working from yesterday. We tried customer care no. 121 and also other no [protected].But no one is responding. We are from Chennai.sriperumbudur. Kanchipuram district. Tamilnadu. My mobile no. [protected]. Sir, Please rectify our internet problems as soon as possible. Thanks Suja...
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S
selvaraj1953
from Ahmedabad, Gujarat
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Deaducation my balance cheating

Address:606001

Sir, I am recharge Rc40-40 full talk time[protected] Tranc ID; [protected] Now my balance 45.07rs. I am dailed calls 25-30 miniutes. But[protected] My balance amount 9-62. Where is gone to my balance amount 30rs. Always any time recharge amount cheating more balance. Call to customer no connected no response. I am many loss mony any time. This is begger net work. please send my balance amount. No send my balance amount I am transfer...
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pankaj19908
from Mysore, Karnataka
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Automatic subscribe the LDR and cut the balance

Address:Bangalore, Karnataka, 560102
Website:www.tatadocomo.com

Respected Sir/ ma'am, I am pankaj kumar mob no-[protected]. I haven't subscribed for any LDR service. But yesterday i got message that LDR service has been activated on my no. Before yesterday my balance was 93 rupees. But yesterday 91.54 rupees has been deducted from my balance showing that LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any...
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Address:Ahmedabad, Gujarat, 380058
Website:www.tatadocomo.com

Mene card ko pura bandh karne ki request ki thi unhone nahi kiya mene 2 mahine sim bandh rakha tha isliye mera kuch usage hi nahi hua hai aur ab vo 526 rupaye ka bill bata rahe hai. this is a sirius matter the company is fraudind custumer ....
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T
thirtharaj
from Mumbai, Maharashtra
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IPlayer VAS activation

Address:Bangalore, Karnataka, 560008
Website:www.tatadocomo.com

Hello, I have taken Post paid Tata Docomo service and with 2 days IPlayer VAS got activated without any request and when I called customer care support person has told it will automatically get activated and she is going to deactivate and amount will not be deducted. But when bill came again same thing, IPlayer VAS amount of 30rs has put extra which i dont know what it is. when i called customer again that person is telling pay this time...
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subodhmishra
from Mumbai, Maharashtra
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Automatic caller tune updated & Rs.270/- to be charged on next bill

Address:Lucknow, Uttar Pradesh, 226012

Dear Sir, My name is Subodh Mishra, living at Lucknow mobile no. [protected] of tata DoCoMo on 28th nov.2015 message received that caller tune activated on you mobile & Rs.270/- will be added on next bill . I was shocked to read that message I immediately register complaint to customer care of tata DoCoMo but answer received from them that they will deactivate the caller tune but Rs.270/- will be charged in next bill saying that you have send...
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S
shubkumar
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Wrong tariff

Address:Etah, Uttar Pradesh
Website:TATA DOCOMO

My no. [protected] .. Sir Maine 55 ka recharge karaaya tha mere mai offer tha..55-500mb...lakin sir mere account mai se 155rs balance kam ho gya..Maine company par call lagaayi tho unhone kha ki 55dhoke se likh gya hai..ab sir aap ye bataaeye mere balance kaise return honge.. Plz sir reply ......
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P
padhu6193@yahoo
from Bengaluru, Karnataka
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Excess billing

Address:560064
Website:I do not know

My tata Docomo postpay mobile no. [protected]. From aug 2015 I am getting excess/inflated bill. When I tried to explain this to their rep. At 121 I am getting only vague reply. Hence this complaint and it is requested to set right this at the earliest in the interest of natural justice....
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Mkb114
from Mumbai, Maharashtra
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Tata docomo postpaid fraud

Address:Mumbai City, Maharashtra, 401107
Website:www.tatadocomo.com/bill-payment.aspx

Hi, I am writing this email to discuss my ongoing dispute with Tata docomo since 3-4 months. I had changed my rental plan in June/July due to exorbitant bills, so I changed to base rental 299 with what’s app free facility only. Again after I started getting exorbitant bills for couple of months I enquired and got to know that my internet pack was activated without my consent. On 17th October (I.e My bill generation date) I...
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midhun.mkc
from Bengaluru, Karnataka
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Bill for no usage

Address:560068
Website:tatadocomo.com

My number is [protected](kar), acc no[protected].i was a docomo postpaid customer, but now ported to idea prepaid.after me porting to idea docomo generated a bill of 152rs the time which i didnt use the network, they forcefully made me paid 152rs by making idea block my incoming and outgoing, after paying docomo didnt inform idea to take off my block...
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santosh10031985
from Hyderabad, Telangana
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Bill amount was increased

Address:500072
Website:tata docomo postpaid

Dear sir, I S. Santosh Vara Prasad, I am using tata docomo postpaid number [protected].One day i called to customer care for internet data pack activation, then he told to me u have already 3gb internet pack, so you can use internet.Then i started using internet, with in 10 days bill amount was inreased.Then i called to customer care & i asked to the guy why is bill amount increased, then he told to me that you dont have internet package,...
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Ankit147
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Security deposit not refunded

Address:Hyderabad, Andhra Pradesh, 500050
Website:Tatadocomo

I had a postpaid connection in Andhra circle in which there was a security deposit of Rs. 1000 in all the bills except for the final bill. I was told every time that the security deposit will be sent to you via cheque at your registered address till the day I have not cleared my pending bill. The day I cleared the final bill I received information that your security deposit is non-refundable. I was promised that it's a refundable deposit...
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Martin89
from Delhi, Delhi
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Network Issue

Address:Bangalore, Karnataka, 560029

Hello, i have raised complaint on 18 Nov 2015 that no network is company which is located is heart of bangalore. Its in bellandur ecospace Tech park. Mr customer care told that it will be resolved on 20. But it didnt later i called it was extended to 22 then 25 then 27 still now its not resolved. So it will get resolved or should i change to another network. When i call MR customer care they are saying that i am not reachable that why...
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shweta Borgave
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim activation

Address:Pune, Maharashtra, 19

My phone number ([protected]) portable from Vodafone to docomo has not activated. Yesterday call came to my phone and he says that card will activate on Nov 24 2015 .but the card is not activated today also . Plz activate this number ([protected]) It's urgent please activate my card...
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