Dear Sir,
I, Amit Agarwal, S/o- Krishan Agarwal, resident of daily market, rourkela. My problem is very genuine. I took a SIM Card bearing No.[protected] from rourkela distributor, 10 days back. Earlier my connection was ok for 3 to 4 days and i really satisfied their service. But unfortunately, i am very sad to inform you that my connection has been outgoing calls for the last 4-5 days. Customer care service and my retailer/distributor didnt bother to call me at least once. I spoke to customer care many times but the result being NIL. I had submitted all my requisite documents to my retailer twice. I had been suffering because of their negligence. I am being forced to approach to customer court by staff/retailer/distribution of TATA DOCOMO. I am unaware of what kind of document they want from me. I had submitted by a copy of Driving Licence, as per their requirement. Sir, Kindly do some needful job and make me sure that my connection will be ok with immediate effect. Thanking you in anticipation.
Aug 14, 2020
Complaint marked as Resolved
We apologize for the inconvenience caused to you. Please could you provide us your exact location so that we can check the network issue.
Thank you